Marketing Analytics Intern

📌 Core Information

🔹 Job Title: Marketing Analytics Intern

🔹 Company: Concord Servicing

🔹 Location: Scottsdale, Arizona, United States (Remote)

🔹 Job Type: Part-Time

🔹 Category: Marketing

🔹 Date Posted: July 9, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: Fully Remote

🚀 Job Overview

Key aspects of this role include:

• Analyzing customer journey data to identify trends and opportunities
• Collaborating with marketing and sales teams to optimize campaigns and sales cycles
• Managing and tracking customer interactions using HubSpot
• Developing clear, actionable reports and dashboards to communicate insights
• Streamlining data collection and analysis processes for greater efficiency

ASSUMPTION: This role requires a strong analytical mindset, excellent communication skills, and a passion for marketing. The ideal candidate will be eager to learn, proactive, and comfortable working with complex datasets.

📋 Key Responsibilities

✅ Utilize HubSpot to manage and track customer interactions, campaigns, and workflows to support marketing initiatives

✅ Analyze customer journey data to identify trends, patterns, and opportunities for improving engagement and conversions

✅ Measure and report on key performance indicators (KPIs) such as conversion rates, lead generation metrics, and sales cycle times

✅ Assist in creating and refining customer journey maps to enhance user experience and optimize touchpoints

✅ Develop clear, actionable reports and dashboards to communicate insights to stakeholders

✅ Work with cross-functional teams to align analytics efforts with marketing and sales strategies

✅ Identify opportunities to streamline data collection and analysis processes for greater efficiency

ASSUMPTION: This role requires a balance of technical skills (data analysis, HubSpot proficiency) and soft skills (communication, collaboration). The ideal candidate will be comfortable working with data and able to translate insights into actionable recommendations.

🎯 Required Qualifications

Education: Current enrollment in a Bachelor’s degree program in Marketing, Business, Data Analytics, or a related field

Experience: None specified (Entry Level)

Required Skills:

• Proficiency in HubSpot (CRM, marketing, or Sales Hubs preferred)
• Familiarity with data analytics tools (e.g., Excel, Google Analytics)
• Basic understanding of performance analysis and KPIs
• Strong ability to interpret data, identify trends, and draw actionable conclusions
• Excellent written and verbal communication skills for presenting insights and collaborating with teams
• Ability to work with complex datasets and ensure accuracy in reporting

Preferred Skills:

• Experience with SQL, Python, or other data visualization tools

ASSUMPTION: While experience is not required, candidates with relevant coursework or projects demonstrating their analytical and marketing skills will be at an advantage.

💰 Compensation & Benefits

Salary Range: $15 - $20 per hour (Based on industry standards for part-time internships in the United States)

Benefits:

• Wellness resources
• Paid sick time

Working Hours: 20 hours per week (Flexible)

ASSUMPTION: The salary range provided is an estimate based on industry standards for part-time internships. Actual compensation may vary based on factors such as the candidate's skills, experience, and academic standing.

📌 Applicant Insights

🔍 Company Context

Industry: Financial Services

Company Size: 201-500 employees (Mid-size)

Founded: Not specified (Established company with a history in the industry)

Company Description:

• Concord Servicing is a comprehensive loan servicer delivering compliant, flexible, and scalable portfolio servicing solutions
• They cater to loan originators and capital providers, serving multiple asset classes
• Their services include early- and late-stage collections, loan servicing solutions, and more

Company Specialties:

• Consumer receivables servicing
• Payment solutions and processing
• Billing and client contact management
• Early- and late-stage collections
• Loan servicing solutions
• Financial technology for payment servicing
• Virtual and traditional document custody services
• Energy financing servicing solutions
• ABS market experience
• Primary and subservicing
• Backup servicing
• Vacation ownership
• Residential solar
• Energy / Home Improvement

Company Website: http://www.concordservicing.com

ASSUMPTION: Concord Servicing is an established company with a strong presence in the financial services industry. Their extensive experience and comprehensive service offerings make them a reliable choice for loan servicing needs.

📊 Role Analysis

Career Level: Entry Level (Intern)

Reporting Structure: This role reports directly to the Marketing team and collaborates with Sales and other departments

Work Arrangement: Fully Remote (Flexible hours)

Growth Opportunities:

• Gain practical experience in marketing analytics and data analysis
• Develop skills in HubSpot and other data analytics tools
• Contribute to strategic decision-making and campaign optimization
• Potential for full-time employment upon graduation

ASSUMPTION: This internship offers a unique opportunity for students to gain real-world experience in marketing analytics and contribute to a company's growth strategies.

🌍 Location & Work Environment

Office Type: Remote (No physical office required)

Office Location(s): Scottsdale, Arizona (Remote work only)

Geographic Context:

• Scottsdale is a city in Arizona with a population of approximately 250,000
• It is known for its vibrant arts scene, golf courses, and upscale shopping
• The cost of living in Scottsdale is higher than the national average

Work Schedule: Flexible (20 hours per week)

ASSUMPTION: The remote work arrangement allows for a flexible work schedule, enabling students to balance their academic responsibilities with their internship.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• Technical assessment or case study
• Final interview with the marketing team

Key Assessment Areas:

• Data analysis skills
• HubSpot proficiency
• Communication and presentation skills
• Problem-solving abilities
• Cultural fit and enthusiasm for marketing

Application Tips:

• Highlight relevant coursework, projects, or previous experience in data analysis and marketing
• Tailor your resume and cover letter to emphasize your analytical and communication skills
• Prepare for the technical assessment by brushing up on your data analysis skills and HubSpot knowledge
• Research Concord Servicing and their services to demonstrate your interest in the role and company

ATS Keywords: Marketing Analytics, HubSpot, Data Analysis, Customer Journey, KPIs, Reporting, Campaign Optimization, Marketing Intern

ASSUMPTION: The application process for this role is likely to be competitive, so applicants should focus on demonstrating their analytical skills, marketing passion, and cultural fit.

🛠️ Tools & Technologies

• HubSpot (CRM, marketing, or Sales Hubs)
• Excel
• Google Analytics
• SQL (optional)
• Python (optional)

ASSUMPTION: Familiarity with these tools is essential for success in this role. Candidates should be comfortable learning and using new technologies as needed.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric
• Innovative
• Collaborative
• Adaptable
• Committed to excellence

Work Style:

• Data-driven
• Results-oriented
• Collaborative
• Adaptable to change
• Strong communication skills

Self-Assessment Questions:

• Do I have a strong passion for marketing and data analysis?
• Am I comfortable working with complex datasets and drawing insights from them?
• Can I effectively communicate my findings to stakeholders and collaborate with cross-functional teams?
• Am I adaptable and eager to learn new tools and technologies?

ASSUMPTION: Concord Servicing values candidates who are passionate about marketing, data-driven, and able to work collaboratively in a dynamic environment.

⚠️ Potential Challenges

• Managing multiple priorities and projects simultaneously
• Working with large datasets and ensuring data accuracy
• Balancing academic responsibilities with internship commitments
• Adapting to a remote work environment and maintaining productivity

ASSUMPTION: These challenges can be overcome with strong time management skills, attention to detail, and a proactive approach to communication and collaboration.

📈 Similar Roles Comparison

• This role is similar to other marketing analytics internships but may offer more responsibility and autonomy due to Concord Servicing's size and industry
• Compared to other financial services companies, Concord Servicing is known for its innovative approach to loan servicing and commitment to customer experience
• This internship may offer more growth opportunities than similar roles at larger corporations, due to the company's mid-size structure

ASSUMPTION: Applicants should research similar roles at other companies to better understand the market and tailor their application accordingly.

📝 Sample Projects

• Analyzing customer journey data to identify trends and optimize touchpoints
• Developing a dashboard to track key performance indicators and campaign performance
• Collaborating with the marketing team to optimize email campaigns based on data insights

ASSUMPTION: These projects are representative of the types of tasks the intern may be asked to complete, but the specific projects will depend on the company's current priorities and the intern's skills and interests.

❓ Key Questions to Ask During Interview

• What are the most pressing challenges facing the marketing team, and how can this role contribute to addressing them?
• How does this role collaborate with the sales team, and what are the key priorities for sales enablement in the coming months?
• What opportunities exist for professional development and growth within the marketing department and the company as a whole?
• How does Concord Servicing approach data privacy and security, and what role does this internship play in maintaining these standards?
• What are the key performance indicators (KPIs) for this role, and how will success be measured?

ASSUMPTION: These questions demonstrate the candidate's interest in the role, the company, and their commitment to driving results and continuous improvement.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your analytical skills, marketing passion, and cultural fit
• Prepare for the technical assessment by brushing up on your data analysis skills and HubSpot knowledge
• Research Concord Servicing and their services to demonstrate your interest in the role and company
• Follow up with the hiring manager one week after submission to express your enthusiasm for the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.