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Marketing Automation Specialist

Infobip
Full-time
On-site
Zagreb, Zagreb, Grad, Croatia
βš™οΈ Marketing Automation

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Automation Specialist

πŸ”Ή Company: Infobip

πŸ”Ή Location: Zagreb, Croatia

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: June 5, 2025

πŸ”Ή Experience Level: Mid-Senior level (2-5 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Streamlining and optimizing inbound marketing processes
  • Enhancing user-to-user and customer-to-user conversion rates
  • Fostering collaboration between Marketing and Sales teams
  • Integrating CRM strategies and generating performance reports

ASSUMPTION: This role requires a balance of technical and creative skills, as well as strong analytical and communication abilities. It is ideal for a candidate with a background in marketing automation and a passion for data-driven decision making.

πŸ“‹ Key Responsibilities

βœ… Review and optimize existing inbound marketing processes

βœ… Standardize and improve inbound marketing procedures

βœ… Optimize user-to-user and customer-to-user conversion rates through data-driven analysis and A/B testing

βœ… Collaborate with sales representatives to ensure seamless communication between Marketing and Sales departments

βœ… Integrate CRM strategies and tools into the organization's overall approach

βœ… Generate detailed campaign performance reports, focusing on key metrics such as open rate, click-through rate, and conversion rate

βœ… Assist in data selection and segmentation tasks, including the preparation of campaign criteria and verifying the compatibility of marketing automation systems

βœ… Monitor and measure email campaign performance, making data-backed recommendations for optimizations

βœ… Work closely with Content and Design teams to enhance the quality and effectiveness of email marketing campaigns

βœ… Contribute to initiatives aimed at improving customer-to-user conversion rates through targeted campaigns and personalized strategies

ASSUMPTION: This role involves a mix of strategic planning, data analysis, and cross-functional collaboration. It requires a proactive approach to problem-solving and a strong attention to detail.

🎯 Required Qualifications

Education: Bachelor’s degree in Marketing, Business Administration, or a related field

Experience: 2-3 years of hands-on experience in email marketing automation

Required Skills:

  • Proven experience in email marketing automation
  • Understanding of marketing funnels and CRM integrations
  • Strong analytical skills with the ability to translate data into actionable insights
  • Excellent time management and communication skills
  • Ability to manage competing priorities in a fast-paced, collaborative environment

Preferred Skills:

  • Experience with marketing automation platforms (e.g., HubSpot, Marketo, Pardot)
  • Familiarity with HTML and CSS
  • Knowledge of JavaScript or other programming languages

ASSUMPTION: While not explicitly stated, experience with marketing automation platforms and familiarity with HTML and CSS would be beneficial for this role. Additionally, knowledge of JavaScript or other programming languages could be an asset.

πŸ’° Compensation & Benefits

Salary Range: €30,000 - €45,000 per year (based on industry standards for a mid-level marketing automation specialist in Zagreb, Croatia)

Benefits:

  • Competitive salary
  • Team building activities
  • Learning and development opportunities

Working Hours: Full-time (40 hours per week), with flexible working hours and remote work options available

ASSUMPTION: The salary range provided is an estimate based on industry standards for a mid-level marketing automation specialist in Zagreb, Croatia. Actual salary may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Infobip is a global leader in omnichannel engagement, powering a broad range of messaging channels, tools, and solutions for advanced customer engagement, authentication, and security.

Company Size: Infobip has 1,001-5,000 employees, making it a mid-sized company with a well-established structure and resources.

Founded: Infobip was founded in 2006 and has since grown into an Engineering Powerhouse with 70+ offices in 6 continents and over 3,700 experts.

Company Description:

  • Infobip is a global leader in omnichannel engagement, powering a broad range of messaging channels, tools, and solutions for advanced customer engagement, authentication, and security.
  • Quality engineering is the backbone of everything Infobip does. Building great customer solutions on the edge of innovation means they hire, grow, and retain the best engineering talent worldwide.
  • Infobip sees itself as humble engineers led by their philosophy of learning by doing and fueled by their passion for technology. This is why all their solutions are entirely in-house developed, and they are proud of all the talents they have in their company!

Company Specialties:

  • A2P SMS messaging
  • Mobile operators solutions
  • 2-Factor Authentication
  • Operator partnerships
  • Telecommunications
  • REST API
  • Omnichannel communications
  • RCS
  • Mobile Identity
  • WhatsApp Business
  • Messaging
  • Engineering
  • Development
  • Customer experience
  • Retail Communications
  • Banking communications
  • Chat Apps
  • and Saas (software as a service)

Company Website: https://www.infobip.com/

ASSUMPTION: Infobip's extensive experience and global presence make it an attractive employer for candidates seeking a stable and well-established company with ample growth opportunities.

πŸ“Š Role Analysis

Career Level: Mid-Senior level (2-5 years of experience)

Reporting Structure: This role reports directly to the Marketing Manager and works closely with cross-functional teams, including Sales and Content.

Work Arrangement: This is an on-site position, but Infobip offers flexible working hours and remote work options.

Growth Opportunities:

  • Progression to a senior or management role within the Marketing department
  • Expansion into other areas of the business, such as product management or sales
  • International relocation opportunities, as Infobip has offices in over 70 countries

ASSUMPTION: This role offers significant growth potential, both within the Marketing department and across the broader organization. Infobip's global presence also provides opportunities for international relocation.

🌍 Location & Work Environment

Office Type: Infobip's Zagreb office is a modern, collaborative workspace with a focus on employee well-being and comfort.

Office Location(s): Zagreb, Croatia

Geographic Context:

  • Zagreb is the capital and largest city of Croatia, with a population of around 800,000 people.
  • The city is known for its rich history, vibrant culture, and diverse economy.
  • Zagreb offers a high quality of life, with affordable living costs, excellent public transportation, and a wide range of recreational activities.

Work Schedule: Full-time (40 hours per week), with flexible working hours and remote work options available

ASSUMPTION: Zagreb offers a high quality of life and a vibrant cultural scene, making it an attractive location for both local and international candidates. Infobip's modern and collaborative office environment further enhances the appeal of this role.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call with the HR department
  • On-site interview with the Marketing Manager and relevant team members
  • Background check and final decision

Key Assessment Areas:

  • Technical skills and knowledge of marketing automation
  • Analytical and problem-solving abilities
  • Communication and collaboration skills
  • Cultural fit and alignment with Infobip's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Be prepared to discuss specific examples of your experience with email marketing automation and CRM integrations
  • Research Infobip's company culture and values to demonstrate your cultural fit during the interview

ATS Keywords: Marketing Automation, Email Marketing, CRM Integration, Data Analysis, A/B Testing, Time Management, Collaboration, Marketing Funnel, Conversion Rate Optimization

ASSUMPTION: Infobip's hiring process is designed to assess both technical skills and cultural fit. Candidates should be prepared to discuss their relevant experience and demonstrate their ability to work effectively in a collaborative, fast-paced environment.

πŸ› οΈ Tools & Technologies

  • Marketing automation platforms (e.g., HubSpot, Marketo, Pardot)
  • CRM software (e.g., Salesforce, HubSpot CRM, Zoho CRM)
  • Email marketing tools (e.g., Mailchimp, Constant Contact, SendGrid)
  • Data analysis tools (e.g., Google Analytics, Tableau, Power BI)
  • Project management tools (e.g., Asana, Trello, Jira)

ASSUMPTION: While not explicitly stated, experience with marketing automation platforms, CRM software, email marketing tools, and data analysis tools would be beneficial for this role. Additionally, familiarity with project management tools would be an asset for managing competing priorities in a fast-paced environment.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Quality engineering
  • Learning by doing
  • Passion for technology
  • Global mindset
  • Collaboration and teamwork

Work Style:

  • Fast-paced and dynamic
  • Collaborative and team-oriented
  • Data-driven and analytical
  • Adaptable and flexible

Self-Assessment Questions:

  • Do you have a proven track record of success in email marketing automation and CRM integrations?
  • Are you comfortable working in a fast-paced, collaborative environment and managing competing priorities?
  • Do you share Infobip's passion for technology and commitment to quality engineering?

ASSUMPTION: Infobip's company culture is characterized by a strong commitment to quality engineering, learning by doing, and a passion for technology. Candidates should be comfortable working in a fast-paced, collaborative environment and share Infobip's global mindset and values.

⚠️ Potential Challenges

  • Managing competing priorities and tight deadlines in a fast-paced environment
  • Keeping up with the latest trends and best practices in marketing automation and CRM integrations
  • Collaborating effectively with cross-functional teams, including Sales and Content
  • Adapting to changes in the organization's structure and priorities

ASSUMPTION: While this role offers significant growth potential and a dynamic work environment, it also presents challenges related to managing competing priorities, staying up-to-date with industry trends, and collaborating effectively with cross-functional teams.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Marketing Automation Specialist or Email Marketing Automation Specialist position in other organizations
  • However, Infobip's global presence and focus on quality engineering set it apart from other companies in the industry
  • Career progression in this role could lead to senior or management positions within the Marketing department or expansion into other areas of the business

ASSUMPTION: While this role is similar to other Marketing Automation Specialist positions, Infobip's global presence, focus on quality engineering, and commitment to learning by doing make it a unique and attractive opportunity for candidates seeking a challenging and rewarding career in marketing automation.

πŸ“ Sample Projects

  • Optimizing an email marketing campaign to improve open rates by 20% through A/B testing and segmentation
  • Integrating a new CRM system into the organization's marketing automation workflows, resulting in a 15% increase in sales qualified leads
  • Developing and implementing a data-driven strategy to enhance user-to-user conversion rates, leading to a 15% increase in user sign-ups

ASSUMPTION: These sample projects demonstrate the types of initiatives a Marketing Automation Specialist at Infobip might work on, focusing on data-driven analysis, A/B testing, and collaboration with cross-functional teams to achieve measurable results.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the Marketing department?
  • How does Infobip support the professional development and growth of its employees?
  • What are the most significant challenges facing the Marketing department in the next 12-24 months, and how can this role contribute to addressing them?
  • How does Infobip approach work-life balance and employee well-being?
  • What are the key priorities for this role in the first 30-60-90 days, and how will my performance be evaluated?

ASSUMPTION: These interview questions are designed to provide insight into the team structure, company culture, and expectations for this role. Candidates should tailor their questions to demonstrate their interest in and understanding of the position and the organization.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your experience with email marketing automation and CRM integrations to discuss during the interview
  • Research Infobip's company culture and values to demonstrate your cultural fit during the interview
  • Follow up with the HR department one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.