Marketing Operations Associate

📌 Core Information

🔹 Job Title: Marketing Operations Associate

🔹 Company: Stripe

🔹 Location: Bangalore, Karnataka, India

🔹 Job Type: On-site, Full-time

🔹 Category: Marketing

🔹 Date Posted: July 5, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Driving repeatable, measurable marketing programs to generate highly qualified leads and improve customer experience
• Building, testing, and launching complex email and nurture campaigns using Marketo
• Managing the entire campaign process from intake to execution
• Collaborating cross-functionally to identify and address gaps in marketing automation infrastructure
• Aligning with central and regional marketing operation teams on processes, workflows, and policies

ASSUMPTION: This role requires a strong focus on email marketing, marketing automation, and cross-functional collaboration. It is ideal for candidates with a background in digital marketing or marketing operations who are comfortable working with Marketo and have a solid understanding of HTML and CSS.

📋 Key Responsibilities

✅ Build, test, and launch complex email and nurture campaigns in Marketo

✅ Perform test runs and quality control with strong attention to detail

✅ Conduct advanced A/B testing on email and landing page assets and suggest testing opportunities

✅ Identify gaps in marketing automation infrastructure and work cross-functionally to address them

✅ Scope, manage, and deliver email campaigns from intake to execution

✅ Create Marketo programs to support email sends, landing pages, and form processing

✅ Maintain a library of core assets such as images, files, links, and program templates

✅ Ensure reportability of email marketing campaign results

✅ Create database queries and smart lists; manage audiences and segmentations

✅ Maintain and optimize email marketing processes

✅ Align with central and regional marketing operation team members on process, workflows, policies, execution, and enablement

ASSUMPTION: This role involves a high degree of technical proficiency in marketing automation tools, particularly Marketo. It also requires strong analytical skills and attention to detail to ensure the successful execution of email marketing campaigns.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 3+ years of experience in email marketing, production, and execution within a digital marketing or marketing operations organization

Required Skills:

• Proven experience using marketing automation tools, with Marketo being a must
• Solid analytical skills and a strong understanding of technical concepts
• Experience in HTML and CSS concepts (email and web)
• Strong service orientation and attention to detail
• Able to manage multiple stakeholders and priorities simultaneously
• Solid project management and organizational skills
• Able to work cross-functionally and globally
• Excellent written and verbal communication skills

Preferred Skills:

• Experience with A/B testing and optimization
• Familiarity with CRM systems (e.g., Salesforce)
• Knowledge of SQL or other database query languages

ASSUMPTION: While the role requires a specific set of technical skills, it also values candidates who are naturally curious, comfortable operating in ambiguity, and able to find creative solutions.

💰 Compensation & Benefits

Salary Range: INR 8,00,000 - 12,00,000 per annum (Based on experience and industry standards for a Marketing Operations Associate in Bangalore)

Benefits:

• Health, dental, and vision insurance
• 401(k) matching
• Paid time off and flexible work arrangements
• Employee stock options
• Gym membership reimbursement
• Professional development opportunities

Working Hours: Full-time (40 hours/week), with flexible work arrangements available

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Marketing Operations Associate in Bangalore. Actual compensation may vary based on individual qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Technology, Information, and Internet

Company Size: 5,001-10,000 employees (Large enterprise with a global presence)

Founded: 2010 (15 years in operation)

Company Description:

• Stripe is a financial infrastructure platform for businesses
• Millions of companies use Stripe to accept payments, grow their revenue, and accelerate new business opportunities
• The company's mission is to increase the GDP of the internet

Company Specialties:

• Payment processing and financial services
• Software development and engineering
• Product design and user experience

Company Website: https://stripe.com

ASSUMPTION: Stripe is a well-established company in the technology industry with a strong focus on innovation and growth. It offers a dynamic work environment with ample opportunities for professional development.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: This role reports directly to the Marketing Operations Manager within the Stripe Delivery Center (SDC)

Work Arrangement: On-site, with flexible work arrangements available

Growth Opportunities:

• Potential career progression into senior marketing operations roles or management positions
• Opportunities to work on diverse projects and collaborate with cross-functional teams
• Chance to gain experience in a fast-paced, dynamic environment and contribute to the company's growth

ASSUMPTION: This role offers a unique opportunity to gain experience in marketing operations within a large, global technology company. It provides a platform for professional growth and development while working on impactful projects.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspace with state-of-the-art facilities

Office Location(s): 10, Boulevard Haussmann, Paris, Ile-de-France 75009, FR (Headquarters); 354 Oyster Point Blvd, South San Francisco, California 94080, US (North America HQ); 1 Grand Canal Street Lower, Dublin, County Dublin, IE (EMEA HQ); 920 5th Ave, Seattle, Washington 98104, US (North America); 211 Old Street, London, England EC1V 9NR, GB (EMEA); 89 Neil Rd, Central Business District, Singapore 088894, SG (APAC); 1-5-8 Jingumae, Tokyo, Shibuya-ku 150-0001, JP (APAC); 515 N State St, Chicago, Illinois 60610, US (North America); 11 Park Pl, New York, NY 10301, US (North America); Singel 542, Amsterdam, North Holland 1017, NL (EMEA); Avenida Paseo de la Reforma 296, Ciudad de Mexico, Colonia Juarez 06600, MX (LATAM); 222 Exhibition St, Melbourne, Victoria 3000, AU (APAC); Avenida Paulista 1374, Paulínia, São Paulo 13140-000, BR (LATAM); Church Street Haridevpur, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560001, IN (APAC)

Geographic Context:

• Bangalore is the capital of the Indian state of Karnataka and the fourth most populous city in India
• The city is known for its vibrant tech industry and is home to many multinational corporations
• Bangalore offers a mix of traditional Indian culture and modern urban living

Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM (IST), with flexible work arrangements available

ASSUMPTION: Stripe's global offices provide a modern, collaborative work environment with state-of-the-art facilities. The Bangalore office is located in a vibrant tech hub, offering a mix of traditional Indian culture and modern urban living.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• Technical assessment or case study
• On-site or video interview with the marketing operations team
• Final interview with the marketing operations director

Key Assessment Areas:

• Technical proficiency in marketing automation tools, particularly Marketo
• Analytical skills and attention to detail
• Project management and organizational skills
• Communication skills and stakeholder management
• Cultural fit and alignment with Stripe's values

Application Tips:

• Tailor your resume to highlight relevant experience and skills for this role
• Prepare for technical questions related to Marketo, HTML, and CSS
• Demonstrate your problem-solving skills and ability to work in ambiguity
• Showcase your understanding of Stripe's business and the role's responsibilities

ATS Keywords: Marketing Operations, Email Marketing, Marketo, HTML, CSS, A/B Testing, Campaign Management, Lead Generation, Customer Experience, Stripe

ASSUMPTION: Stripe's application process is designed to assess candidates' technical proficiency, analytical skills, and cultural fit. It is essential to tailor your application materials and prepare for technical and behavioral interview questions.

🛠️ Tools & Technologies

• Marketo
• HTML
• CSS
• CRM systems (e.g., Salesforce)
• SQL or other database query languages

ASSUMPTION: This role requires proficiency in Marketo, HTML, and CSS. Familiarity with CRM systems and SQL is preferred but not required.

👔 Cultural Fit Considerations

Company Values:

• Users first
• Global perspective
• Bias towards action
• Long-term impact
• Team over self

Work Style:

• Collaborative and cross-functional
• Data-driven and analytical
• Focused on long-term impact and results
• Adaptable and comfortable with ambiguity

Self-Assessment Questions:

• Do you have a strong user focus and a global perspective?
• Are you comfortable working in a data-driven, analytical environment?
• Do you prefer a collaborative, cross-functional work style?
• Are you comfortable working in ambiguity and finding creative solutions?

ASSUMPTION: Stripe values candidates who are user-focused, globally minded, and comfortable working in a data-driven, collaborative environment. They also look for individuals who are comfortable with ambiguity and can make a long-term impact.

⚠️ Potential Challenges

• Managing multiple stakeholders and priorities simultaneously
• Working in a fast-paced, dynamic environment with tight deadlines
• Adapting to changes in processes and workflows
• Collaborating with global teams across different time zones

ASSUMPTION: This role presents unique challenges related to stakeholder management, time management, adaptability, and global collaboration. Successful candidates will be comfortable working in a fast-paced, dynamic environment and able to manage multiple priorities simultaneously.

📈 Similar Roles Comparison

• Unlike traditional marketing roles, this position focuses heavily on marketing operations and campaign management
• It requires a strong technical proficiency in marketing automation tools, particularly Marketo
• Career progression in this role may lead to senior marketing operations roles or management positions

ASSUMPTION: This role is unique in its focus on marketing operations and campaign management. It requires a specific set of technical skills and offers a clear path for career progression within the marketing operations function.

📝 Sample Projects

• Developing and executing a complex email campaign to generate highly qualified leads for a new product launch
• Optimizing landing pages and forms to improve conversion rates and reduce bounce rates
• Conducting A/B testing on email and landing page assets to identify opportunities for improvement

ASSUMPTION: These sample projects illustrate the types of initiatives a Marketing Operations Associate might work on, focusing on campaign development, optimization, and testing to drive results and improve the customer experience.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and how this role fits within the broader marketing operations function?
• How does this role contribute to Stripe's overall business goals and mission?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Stripe support the professional development and growth of its employees?
• What is the work-life balance like for this role, and how does Stripe support employees' well-being?

ASSUMPTION: These interview questions are designed to help you better understand the role, the team, and the company culture. They also demonstrate your interest in the position and your commitment to long-term success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Stripe Jobs portal
• Tailor your resume to highlight relevant experience and skills for this role
• Prepare for technical questions related to Marketo, HTML, and CSS
• Demonstrate your problem-solving skills and ability to work in ambiguity
• Showcase your understanding of Stripe's business and the role's responsibilities
• Follow up with the hiring manager one week after submitting your application to express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.