Marketing Operations Manager

Terminix

Full-time

On-site

United States

⚙️ Marketing Operations

📌 Core Information

🔹 Job Title: Marketing Operations Manager

🔹 Company: Terminix

🔹 Location: Tennessee - Virtual (RTX Memphis Headquarters)

🔹 Job Type: Full-Time

🔹 Category: Marketing

🔹 Date Posted: May 13, 2025

🔹 Experience Level: Mid-Senior level (5+ years)

🔹 Remote Status: Remote (with some on-site meetings)

🚀 Job Overview

Key aspects of this role include:

Strategic planning and execution of marketing operations
Budget management and optimization
Cross-functional collaboration and project coordination
Process improvement and efficiency enhancement

ASSUMPTION: This role requires a high level of strategic thinking, leadership, and communication skills to drive marketing operations and improve overall marketing effectiveness.

📋 Key Responsibilities

✅ Develop and manage marketing budgets, ensuring effective allocation and optimization of resources

✅ Prepare comprehensive and insightful reports on marketing budgets and performance

✅ Collaborate across marketing functions to ensure alignment and integration of marketing efforts

✅ Improve marketing processes and tools to address gaps and enhance output quality and success metrics

✅ Lead and develop marketing operations activities, fostering a culture of collaboration and continuous improvement

ASSUMPTION: This role involves a high degree of cross-functional collaboration, stakeholder management, and data-driven decision making.

🎯 Required Qualifications

Education: Bachelor’s Degree in Business Administration, Commercial, or Marketing

Experience: Minimum of 5 years of experience in marketing, with a focus on marketing planning, strategy, and budget management

Required Skills:

Excellent analytical and problem-solving skills
Strong communication and presentation skills
Proven leadership and influencing abilities
Proficient in marketing analytics tools and technologies
Knowledge of North American market dynamics and industry trends
Ability to thrive in a fast-paced, results-oriented environment

Preferred Skills:

Experience in a complex, multi-channel marketing environment
Familiarity with marketing automation and CRM platforms
Proficiency in data visualization tools (e.g., Tableau, Power BI)

ASSUMPTION: Candidates with experience in marketing operations, budget management, and cross-functional collaboration will be highly competitive for this role.

💰 Compensation & Benefits

Salary Range: $84,300 - $109,600 USD annually

Benefits:

Health benefits (Medical, Dental, Vision, Disability, Life Insurance)
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
Tuition Reimbursement

Working Hours: Full-time (40 hours/week) with flexible work arrangements

ASSUMPTION: The salary range provided is an estimate based on industry standards for a mid-senior level marketing operations role in the United States.

📌 Applicant Insights 🔍 Company Context

🔍 Company Context

Industry: Consumer Services (Pest Control)

Company Size: 10,001+ employees (Enterprise-level)

Founded: 1928 (as Terminix)

Company Description:

Terminix is a leading provider of pest control services, with a focus on protecting people, enhancing lives, and preserving the planet
Part of the Rentokil family of companies, Terminix operates globally, serving both residential and commercial customers
The company is committed to delivering high-quality service, innovation, and sustainability

Company Specialties:

Pest Control
Termite Control
Mosquito Control
Rodent Control

Company Website: enhancedpestcontrol.com

ASSUMPTION: Terminix is a well-established company with a strong focus on customer service and innovation in the pest control industry.

📊 Role Analysis

Career Level: Mid-Senior level (5-10 years of experience)

Reporting Structure: Reports directly to the Director of Marketing Product and Operations

Work Arrangement: Remote with some on-site meetings (hybrid work arrangement)

Growth Opportunities:

Potential career progression into senior marketing leadership roles
Opportunities to work on strategic projects and initiatives
Access to training and development programs to enhance skills and advance career growth

ASSUMPTION: This role offers strong growth potential within the Terminix organization, given the company's size and global presence.

🌍 Location & Work Environment

Office Type: Hybrid (remote with some on-site meetings)

Office Location(s): RTX Memphis Headquarters

Geographic Context:

Tennessee is located in the southeastern region of the United States
The Memphis area offers a relatively low cost of living compared to other major metropolitan areas
The region experiences a humid subtropical climate, with mild winters and hot, humid summers

Work Schedule: Full-time (40 hours/week) with flexible work arrangements

ASSUMPTION: The hybrid work arrangement allows for flexibility and a better work-life balance, while still providing opportunities for in-person collaboration and networking.

💼 Interview & Application Insights

Typical Process:

Phone or video screening
Behavioral and situational interview
Case study or project presentation
Final interview with the hiring manager

Key Assessment Areas:

Strategic thinking and problem-solving skills
Leadership and influencing abilities
Communication and presentation skills
Marketing analytics and data-driven decision making

Application Tips:

Highlight relevant marketing operations experience and achievements
Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
Prepare for behavioral and situational interview questions by reflecting on past experiences and accomplishments

ATS Keywords: Marketing Planning, Budget Management, Cross-Functional Collaboration, Process Improvement, Marketing Analytics, Strategic Thinking, Leadership, Influencing, Communication, Problem-Solving

ASSUMPTION: Terminix uses Applicant Tracking Systems (ATS) to screen and manage job applications, so including relevant keywords in your resume can improve your chances of being selected for an interview.

🛠️ Tools & Technologies

Marketing analytics tools (e.g., Google Analytics, Adobe Analytics)
Marketing automation and CRM platforms (e.g., Marketo, Salesforce)
Data visualization tools (e.g., Tableau, Power BI)
Project management tools (e.g., Asana, Trello)
Collaboration and communication tools (e.g., Microsoft Office Suite, Google Workspace)

ASSUMPTION: Familiarity with relevant marketing tools and technologies is essential for success in this role.

👔 Cultural Fit Considerations

Company Values:

Customer Focus
Integrity
Teamwork
Innovation
Sustainability

Work Style:

Collaborative and team-oriented
Data-driven and analytical
Adaptable and flexible
Results-oriented and action-driven

Self-Assessment Questions:

Do you thrive in a fast-paced, dynamic work environment?
Are you comfortable working remotely and managing your time effectively?
Do you have strong communication and influencing skills, and can you build relationships with diverse stakeholders?

ASSUMPTION: Terminix values candidates who are customer-focused, collaborative, and results-driven, with a strong commitment to innovation and sustainability.

⚠️ Potential Challenges

Managing multiple projects and priorities simultaneously
Balancing remote work and on-site meetings effectively
Navigating a large, complex organization and influencing stakeholders at various levels
Keeping up with industry trends and best practices in marketing operations

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective time management, and a proactive approach to continuous learning and development.

📈 Similar Roles Comparison

Marketing Operations Manager vs. Marketing Manager: The Marketing Operations Manager role is more focused on process improvement, cross-functional collaboration, and data-driven decision making, while the Marketing Manager role is more focused on campaign execution, creative direction, and market research
Industry-specific context: The pest control industry is highly competitive and requires a strong focus on customer service, innovation, and sustainability
Career path comparison: This role offers strong growth potential within the Terminix organization, with opportunities to progress into senior marketing leadership positions

ASSUMPTION: Understanding the differences between similar roles and the unique aspects of the pest control industry can help candidates tailor their applications and prepare for interviews more effectively.

📝 Sample Projects

Developing and implementing a new marketing budget management process to improve efficiency and effectiveness
Streamlining marketing communication plans and cross-functional collaboration to enhance overall marketing output
Improving key marketing tools and platforms to enhance onboarding and collaboration for new marketing team members

ASSUMPTION: These sample projects illustrate the strategic, collaborative, and process-oriented nature of the Marketing Operations Manager role.

❓ Key Questions to Ask During Interview

What are the key priorities for this role in the first 30-60-90 days?
How does this role collaborate with other marketing functions and stakeholders within the organization?
What are the most significant challenges facing the marketing team, and how can this role address them?
What opportunities are there for professional growth and development within this role and the organization?
How does Terminix support work-life balance for its employees, particularly for remote workers?

ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and helps you better understand the organization and its culture.

📌 Next Steps for Applicants

To apply for this position:

Submit your application through this link
Tailor your resume and cover letter to highlight your relevant marketing operations experience and skills
Prepare for behavioral and situational interview questions by reflecting on past experiences and accomplishments
Research Terminix and the pest control industry to demonstrate your knowledge and enthusiasm for the role
Follow up with the hiring manager within one week of your interview to express your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

Apply now

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