📌 Core Information
🔹 Job Title: Marketing Operations Manager
🔹 Company: Nexford University
🔹 Location: Remote, Greater London (Hybrid)
🔹 Job Type: Other
🔹 Category: Education Management
🔹 Date Posted: May 2, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote (Global)
🚀 Job Overview
Key aspects of this role include:
- Driving growth operations and performance across marketing, sales, and beyond
- Leveraging AI and technology to improve productivity and results
- Collaborating with executive and marketing leadership to connect strategy to execution
- Monitoring performance across global markets and ensuring teams work smarter
- Aligning product and academic teams with growth priorities
ASSUMPTION: This role requires a high level of operational rigor and future-focused mindset to continuously optimize growth processes.
📋 Key Responsibilities
✅ Lead marketing sprint planning and day-to-day operations across sales and marketing
✅ Use full-funnel KPIs to guide decision-making and prioritization
✅ Support strategy and budget planning with the CEO and marketing leads
✅ Identify workflow bottlenecks and implement tech-enabled process improvements
✅ Drive adoption of AI tools to streamline tasks and improve marketing outcomes
✅ Monitor daily/weekly sales performance to meet productivity and conversion targets
✅ Maintain tight feedback loops to optimize lead quality and conversion workflows
✅ Champion AI use in lead scoring, call prioritization, and sales enablement
✅ Serve as the operational bridge between marketing/sales and product/academic teams
✅ Ensure learner experience, product positioning, and delivery align with growth goals
✅ Lead cross-functional syncs and reviews to align priorities and surface blockers
✅ Help teams leverage AI and collaboration tools to boost alignment and reduce friction
✅ Translate strategy into detailed project plans with KPIs, owners, and timelines
✅ Lead high-impact commercial initiatives focused on speed and accountability
✅ Track progress, flag risks, and adjust execution as needed
✅ Support the CEO with cross-functional leadership and project execution
✅ Manage growth operations across global markets, balancing local execution with global consistency
✅ Evaluate and implement AI-powered tools across marketing, sales, and operations
✅ Identify automation opportunities in reporting, lead management, and collaboration
✅ Promote a culture of experimentation and tech-driven innovation
ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong leadership skills to drive operational excellence.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 5-8+ years in marketing ops, growth ops, or revenue performance roles
Required Skills:
- Deep technical fluency with AI-enabled sales and marketing tech stacks
- Strong cross-functional leadership and systems optimization experience
- Solid grasp of B2C funnel metrics (CAC, LTV, ROAS, conversions)
- Experience managing or supporting inside sales/telemarketing teams
- Track record of delivering tech-enabled process and productivity improvements
Preferred Skills:
- Startup or high-growth experience preferred; international exposure a plus
ASSUMPTION: Candidates with experience in high-growth environments and international exposure may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: £60,000 - £80,000 per year (Based on experience and market rates for similar roles in the UK)
Benefits:
- Fully remote work with an international team
- Opportunity to shape the future of global education
- Work directly with the CEO and leadership on high-impact growth initiatives
- Drive innovation across marketing, sales, product, and academic teams
Working Hours: Full-time (40 hours per week) with flexible hours and a hybrid remote work arrangement
ASSUMPTION: The salary range provided is an estimate based on market rates for similar roles in the UK. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Nexford University is an education management company focused on providing accessible, affordable, and high-quality online education.
Company Size: Nexford University is a mid-sized company with a team of over 200 employees across 20+ countries.
Founded: Nexford University was founded in 2019 with a mission to make education more accessible and affordable.
Company Description:
- Nexford University offers online degree programs in business, technology, and design at an affordable price point
- The company uses technology and data to personalize the learning experience and improve student outcomes
- Nexford University is committed to providing accessible education to students worldwide
Company Specialties:
- Online education
- Data-driven learning
- Affordable education
- Global education
Company Website: nexford.org
ASSUMPTION: Nexford University's focus on technology and data-driven learning makes it an attractive option for candidates interested in the intersection of education and innovation.
📊 Role Analysis
Career Level: This role is a mid-level management position with the potential for growth into a more senior role.
Reporting Structure: The Marketing Operations Manager will report directly to the CEO and work closely with marketing leadership and other cross-functional teams.
Work Arrangement: This role offers a hybrid remote work arrangement, with the option to work from home or from one of Nexford University's global offices.
Growth Opportunities:
- Potential to take on more responsibility and advance within the marketing or growth teams
- Opportunity to gain experience working with a global team and across multiple markets
- Chance to contribute to the strategic direction of the company and make a significant impact on its growth
ASSUMPTION: This role offers strong growth potential for candidates looking to advance their careers in marketing or growth operations.
🌍 Location & Work Environment
Office Type: Nexford University has a hybrid work environment, with offices in several global locations and a remote-first culture.
Office Location(s): Nexford University has offices in London, New York, and Lagos, with plans to expand to additional locations in the future.
Geographic Context:
- London, UK: Nexford University's headquarters is located in London, a global hub for education, technology, and innovation
- Global: Nexford University operates in multiple markets and has a diverse, international team
- Remote: Nexford University offers a remote-first work environment, allowing employees to work from anywhere in the world
Work Schedule: Nexford University offers flexible working hours and a hybrid work arrangement, allowing employees to balance their personal and professional lives.
ASSUMPTION: Nexford University's hybrid work environment and global presence make it an attractive option for candidates seeking a flexible, international work experience.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with the hiring manager
- In-depth interview with cross-functional team members
- Final interview with the CEO
Key Assessment Areas:
- Technical skills and experience in marketing operations or growth operations
- Cross-functional leadership and collaboration skills
- Problem-solving and analytical skills
- Cultural fit and alignment with Nexford University's mission and values
Application Tips:
- Highlight your experience with AI-enabled sales and marketing tech stacks and your track record of delivering tech-enabled process improvements
- Tailor your resume and cover letter to emphasize your relevant skills and experience for this role
- Prepare for behavioral and situational interview questions that assess your leadership, problem-solving, and collaboration skills
ATS Keywords: Marketing Operations, Growth Operations, AI Tools, Sales Performance, Cross-Functional Leadership, Project Management, B2C Metrics, Process Improvement, Automation, Collaboration Tools, Market Coordination, Tech-Enabled Solutions, Innovation, Strategic Planning, Lead Scoring, Product Positioning
ASSUMPTION: Nexford University's interview process is designed to assess candidates' technical skills, leadership potential, and cultural fit for the role and the company.
🛠️ Tools & Technologies
- AI-enabled sales and marketing tech stacks
- Project management tools (e.g., Asana, Trello, Jira)
- Collaboration tools (e.g., Slack, Microsoft Teams)
- Data analysis and visualization tools (e.g., Google Analytics, Tableau)
ASSUMPTION: Candidates should have experience with relevant marketing and sales technologies and be comfortable learning new tools as needed.
👔 Cultural Fit Considerations
Company Values:
- Student-centric: Nexford University prioritizes the needs and success of its students above all else
- Innovation: Nexford University embraces technology and data to improve learning outcomes and make education more accessible
- Global: Nexford University operates in multiple markets and values diversity and inclusion
- Accountability: Nexford University holds its employees and teams accountable for delivering results and driving growth
Work Style:
- Remote-first: Nexford University offers a remote-first work environment, with a focus on asynchronous communication and flexible working hours
- Collaborative: Nexford University values cross-functional collaboration and teamwork
- Data-driven: Nexford University uses data and analytics to inform decision-making and improve performance
Self-Assessment Questions:
- How do you prioritize and manage multiple projects and stakeholders in a remote work environment?
- Can you provide an example of a time when you used data to drive decision-making and improve performance in a marketing or sales role?
- How do you approach process improvement and automation, and can you share a specific example from your past experiences?
ASSUMPTION: Nexford University values candidates who are self-motivated, data-driven, and able to thrive in a remote, collaborative work environment.
⚠️ Potential Challenges
- Managing growth operations across multiple global markets with varying levels of maturity and resources
- Balancing the need for global consistency with the need for local execution and flexibility
- Keeping up with the latest AI and marketing technologies and integrating them into the company's operations
- Managing cross-functional teams and stakeholders with varying priorities and objectives
ASSUMPTION: These challenges can be mitigated through strong leadership, effective communication, and a focus on data-driven decision-making.
📈 Similar Roles Comparison
- Marketing Operations Manager vs. Growth Marketing Manager: The Marketing Operations Manager role is more focused on process improvement and operational efficiency, while the Growth Marketing Manager role is more focused on driving customer acquisition and revenue growth
- Marketing Operations Manager vs. Marketing Project Manager: The Marketing Operations Manager role is more strategic and focused on long-term process improvement, while the Marketing Project Manager role is more tactical and focused on short-term project execution
- Marketing Operations Manager vs. Revenue Operations Manager: The Marketing Operations Manager role is more focused on marketing-specific processes and workflows, while the Revenue Operations Manager role is more focused on sales and revenue-related processes and workflows
ASSUMPTION: Candidates should consider their career goals and interests when comparing similar roles and determining which one is the best fit for them.
📝 Sample Projects
- Implementing a new marketing automation platform to streamline lead management and improve conversion rates
- Developing and implementing a cross-functional project management process to improve collaboration and reduce silos between marketing, sales, and product teams
- Conducting a comprehensive audit of marketing and sales technologies to identify opportunities for consolidation, integration, and optimization
ASSUMPTION: These sample projects are intended to illustrate the types of initiatives the Marketing Operations Manager may be responsible for, but the specific projects will vary depending on the company's needs and priorities.
❓ Key Questions to Ask During Interview
- Can you describe the company's approach to AI and data-driven decision-making, and how this role will contribute to that strategy?
- How does the company support cross-functional collaboration and communication, particularly in a remote work environment?
- Can you provide an example of a time when the company successfully scaled a marketing or sales initiative across multiple global markets?
- How does the company approach process improvement and automation, and what role will this position play in driving that effort?
- What are the key priorities for this role in the first 30, 60, and 90 days, and how will success be measured?
ASSUMPTION: These questions are intended to help candidates better understand the role, the company, and the team they will be working with, and to assess whether the opportunity aligns with their career goals and interests.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for interviews by researching Nexford University's mission, values, and culture, and by practicing your responses to common interview questions
- Follow up with the hiring manager after your interview to express your appreciation and reiterate your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
