Marketing Operations Manager

AllianceBernstein

Full-time

On-site

Nashville, Tennessee, United States

⚙️ Marketing Operations

📌 Core Information

🔹 Job Title: Marketing Operations Manager

🔹 Company: AllianceBernstein

🔹 Location: Nashville, Tennessee

🔹 Job Type: Full-time

🔹 Category: Marketing

🔹 Date Posted: May 22, 2025

🔹 Experience Level: Mid-level (2-5 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

Driving strategic and operational initiatives within the Marketing Operations team
Leveraging data to make informed decisions and optimize marketing operations
Collaborating with cross-functional teams to enhance marketing efficiency
Improving workflows, uncovering actionable insights, and aligning stakeholders
Managing project timelines and dependencies to ensure successful program delivery

ASSUMPTION: This role requires a proactive and analytically minded individual with a strong bias toward operational excellence and continuous improvement.

📋 Key Responsibilities

✅ Break down complex problems into structured plans and execute with minimal oversight

✅ Apply a systems-thinking approach to continuously improve how work gets done

✅ Leverage data to drive decision-making across marketing operations, identifying trends, performance gaps, and opportunities for optimization

✅ Collaborate with data and analytics teams to design user-friendly dashboards and reporting tools/processes that enable cross-functional teams to drive operational excellence

✅ Interpret data in context of team activities and marketing initiatives to connect operational performance with business impact

✅ Document and analyze existing marketing workflows to identify inefficiencies or opportunities for improvement

✅ Recommend and implement scalable solutions that enhance team productivity, efficiency, and consistency

✅ Collaborate with cross-functional partners across marketing, MarTech, engineering, and global teams to build trust and alignment

✅ Contribute to the successful delivery of marketing programs and operational initiatives by managing project timelines and dependencies

ASSUMPTION: The role may involve working on multiple projects simultaneously, requiring strong organizational skills and the ability to prioritize tasks effectively.

🎯 Required Qualifications

Education: Bachelor’s degree in business, marketing, or a related field

Experience: 3-5 years of experience in marketing operations, business operations, or related fields

Required Skills:

Strong analytical and problem-solving skills
Excellent communication skills
Detail-oriented with ability to set realistic goals, timelines, and demonstrate successful follow-through
Technically proficient with a strong aptitude to learn new technologies
Comfortable working in and driving action and accountability in a large, distributed organization
Familiarity with marketing technologies, campaign workflows, and project management tools (e.g., Workfront)
Proficiency in Excel
Familiarity with reporting and visualization tools (e.g., Excel, Tableau, Power BI)

Preferred Skills:

Fluency in additional languages

ASSUMPTION: While not explicitly stated, proficiency in SQL, Python, or other technical data visualization proficiencies are not required but may be beneficial.

💰 Compensation & Benefits

Salary Range: $80,000 - $120,000 per year (Based on industry standards for mid-level marketing operations roles in Nashville, TN)

Benefits:

Health, dental, and vision insurance
401(k) plan with company match
Paid time off (vacation, sick, and holidays)
Employee assistance program
Tuition reimbursement
Employee discounts and perks

Working Hours: Full-time (40 hours per week), with flexibility for occasional remote work

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Financial Services, specifically Investment Management

Company Size: 1,001-5,000 employees (Large enterprise)

Founded: 1967

Company Description:

AllianceBernstein (AB) is a leading global investment management firm
Offers diversified investment services to institutional investors, individuals, and private wealth clients
Emphasizes high-quality research, diversified investment services, and operational excellence

Company Specialties:

Financial Services
Asset Management
Investment Management
Investment Research
Wealth Planning, Tax Planning, and Retirement

Company Website: alliancebernstein.com

ASSUMPTION: AllianceBernstein is a well-established, global investment management firm with a strong reputation in the industry.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: Reports to the Head of Marketing Operations

Work Arrangement: Primarily on-site, with some flexibility for remote work

Growth Opportunities:

Potential to take on more responsibility and advance within the Marketing Operations team
Opportunities to work on cross-functional projects and collaborate with various teams
Possibility to transition into other roles within the organization, such as Marketing Technology or Data & Analytics

ASSUMPTION: This role offers opportunities for professional growth and development within a large, global organization.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space

Office Location(s): 501 Commerce Street, Nashville, TN 37203, US

Geographic Context:

Nashville, Tennessee, is a vibrant city with a growing job market and a cost of living slightly below the national average
The city offers a diverse range of cultural attractions, entertainment, and outdoor activities
Nashville has a humid subtropical climate, with mild winters and hot, humid summers

Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM (EST), with flexibility for occasional remote work

ASSUMPTION: The work environment is dynamic and collaborative, with a focus on fostering intellectual curiosity and continuous improvement.

💼 Interview & Application Insights

Typical Process:

Phone or video screen with the hiring manager
On-site interview with the Marketing Operations team and other stakeholders
Final interview with the Head of Marketing Operations

Key Assessment Areas:

Analytical and problem-solving skills
Communication and collaboration abilities
Attention to detail and organizational skills
Technical proficiency and aptitude for learning new technologies

Application Tips:

Tailor your resume to highlight relevant skills and experiences, such as data analysis, process improvement, and project management
Prepare for behavioral interview questions that focus on problem-solving, collaboration, and adaptability
Research AllianceBernstein's company culture and values to demonstrate your fit for the organization

ATS Keywords: Marketing Operations, Data Analysis, Process Improvement, Project Management, Excel, Tableau, Power BI, Collaboration, Stakeholder Engagement, Operational Excellence

ASSUMPTION: The interview process may include case studies or data analysis exercises to assess the candidate's problem-solving and analytical skills.

🛠️ Tools & Technologies

Workfront (Project Management)
Excel
Tableau or Power BI (Data Visualization)
SQL or Python (Data Analysis, not required)

ASSUMPTION: The required tools and technologies may evolve over time as the organization adopts new platforms and solutions.

👔 Cultural Fit Considerations

Company Values:

Client-centric
Collaborative
Innovative
Responsible
Inclusive

Work Style:

Data-driven
Collaborative
Adaptable
Results-oriented
Continuously learning

Self-Assessment Questions:

Do you thrive in a collaborative, data-driven environment?
Are you comfortable working in a large, distributed organization and driving action and accountability?
Do you have a bias toward operational excellence and continuous improvement?

ASSUMPTION: AllianceBernstein values a diverse and inclusive work environment that fosters intellectual curiosity and collaboration.

⚠️ Potential Challenges

Working in a large, global organization may present communication and coordination challenges
Managing multiple projects simultaneously may require strong organizational skills and time management
Adapting to a dynamic and evolving work environment may necessitate flexibility and adaptability
Working in the financial services industry may require a strong understanding of regulatory requirements and compliance

ASSUMPTION: These challenges can be mitigated by strong communication, collaboration, and adaptability skills.

📈 Similar Roles Comparison

Marketing Operations Manager vs. Marketing Operations Analyst: The Manager role involves more strategic decision-making, team leadership, and cross-functional collaboration, while the Analyst role focuses more on data analysis and reporting
Marketing Operations Manager vs. Marketing Technology Manager: The Manager role focuses on operational efficiency and process improvement, while the Technology Manager role focuses on implementing and managing marketing technology solutions
Career path: Marketing Operations Manager → Senior Marketing Operations Manager → Director of Marketing Operations → Vice President of Marketing Operations

ASSUMPTION: This role offers opportunities for career growth and development within the Marketing Operations team and the broader organization.

📝 Sample Projects

Developing and implementing a new project management system to improve marketing workflows and collaboration
Analyzing marketing campaign performance data to identify trends, optimize spending, and improve ROI
Collaborating with cross-functional teams to streamline marketing processes and enhance operational efficiency

ASSUMPTION: These sample projects illustrate the data-driven, collaborative, and process-improvement focus of the Marketing Operations Manager role.

❓ Key Questions to Ask During Interview

Can you describe the team structure and how this role fits within the organization?
What are the most significant challenges facing the Marketing Operations team currently, and how can this role address them?
How does AllianceBernstein support the professional development and growth of its employees?
What are the key priorities for this role in the first 30, 60, and 90 days?
How does AllianceBernstein foster a culture of innovation and continuous improvement?

ASSUMPTION: Asking thoughtful questions demonstrates your interest in the role and the organization, and it provides valuable insights into the work environment and company culture.

🛠️ Next Steps for Applicants

To apply for this position:

Submit your application through this link
Tailor your resume to highlight relevant skills and experiences, such as data analysis, process improvement, and project management
Prepare for behavioral interview questions that focus on problem-solving, collaboration, and adaptability
Research AllianceBernstein's company culture and values to demonstrate your fit for the organization
Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.

Apply now

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