📌 Core Information
🔹 Job Title: Marketing Operations Manager, Prime Air Drone Delivery
🔹 Company: Amazon
🔹 Location: Seattle, WA, USA
🔹 Job Type: Full-time, On-site
🔹 Category: Marketing
🔹 Date Posted: July 14, 2025
🔹 Experience Level: 4+ years of professional marketing experience
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving brand awareness and program adoption for Prime Air drone delivery
- Managing project execution from initiation to completion
- Analyzing project risks and producing reports for leadership
- Optimizing workflows and enhancing scalability for global campaigns
- Maintaining knowledge management systems and best practices
ASSUMPTION: This role requires a strategic, data-driven problem solver with strong communication skills and a passion for leading customer-centric projects. The ideal candidate will have experience in marketing operations, project management, and cross-functional collaboration.
📋 Key Responsibilities
✅ Partner with cross-functional teams to execute projects from initiation to completion, ensuring alignment with strategic goals
✅ Drive the adoption of best practices, sharing insights and mechanisms to improve processes and results
✅ Manage weekly, monthly, quarterly marketing business reviews
✅ Analyze, evaluate, and overcome project risks, and produce reports for leadership
✅ Identify opportunities to optimize workflows, reduce manual effort, and enhance scalability for global campaigns
✅ Support the build and maintenance of standards and systems for knowledge management (e.g., SOPs, best practices, processes)
ASSUMPTION: The role requires a strong understanding of strategic planning, operational management, and cross-functional management. The ideal candidate will look around corners to find solutions and thrive in a fast-paced, high-growth environment.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 4+ years of professional non-internship marketing experience
Required Skills:
- Proficient in Excel or Tableau (data manipulation, macros, charts, and pivot tables)
- Experience building, executing, and scaling cross-functional programs or marketing campaigns from concept to completion
- Experience with project management software (e.g., Jira, Smartsheets, Asana)
- Marketing automation platform experience
Preferred Skills:
- Experience using customer research, hard data, and metrics to back up assumptions, generate forecasts, and assess the efficacy of marketing programs
- Experience utilizing systems and tools involving email, web, analytics, and CRM (Marketo, Tableau, Salesforce, etc.) for targeting, segmentation, reporting for demand generation
- Proficiency in marketing analytics tools (e.g., Google Analytics, Tableau)
ASSUMPTION: While a Bachelor's degree is required, relevant experience and a proven track record in marketing operations may be considered in lieu of a degree.
💰 Compensation & Benefits
Salary Range: $72,600 - $155,200 per year (based on location and experience)
Benefits:
- Medical, dental, and vision insurance
- 401(k) matching
- Paid time off and holidays
- Maternity and parental leave
- Adoption assistance
- Employee discounts
- And more...
Working Hours: Full-time, typically Monday - Friday, 8:00 AM - 5:00 PM (with flexibility for project needs)
ASSUMPTION: The salary range provided is an estimate based on Amazon's compensation structure for this role. Actual compensation may vary based on factors such as location, experience, and performance.
📌 Applicant Insights
🔍 Company Context
Industry: E-commerce and Retail
Company Size: 10,001+ employees (Enterprise-level)
Founded: 1994 (as an online bookstore, later expanding into e-commerce, cloud computing, digital streaming, and artificial intelligence)
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
- The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
- Amazon embraces new ways of doing things, makes decisions quickly, and is not afraid to fail.
Company Specialties:
- E-commerce and online retail
- Cloud computing and infrastructure (AWS)
- Digital streaming and entertainment (Amazon Prime Video, Music, and Kindle)
- Artificial intelligence and machine learning (Alexa, Echo, and other devices)
Company Website: Amazon.com
ASSUMPTION: Working at Amazon offers a dynamic and innovative environment with ample opportunities for growth and learning. The company's size and diversity allow for a wide range of career paths and experiences.
📊 Role Analysis
Career Level: Mid-level to senior-level marketing role, depending on experience and performance
Reporting Structure: This role reports directly to the Marketing Manager for Prime Air
Work Arrangement: On-site, full-time position with the possibility of remote work for specific tasks or projects
Growth Opportunities:
- Advancement to senior marketing roles or management positions within the Prime Air team or other Amazon divisions
- Expansion of responsibilities and leadership opportunities as the Prime Air service grows and evolves
- Potential to work on cross-functional projects with other Amazon teams or departments
ASSUMPTION: This role offers significant growth potential as Amazon continues to invest in and expand its Prime Air drone delivery service.
🌍 Location & Work Environment
Office Type: Corporate headquarters with a modern, collaborative work environment
Office Location(s): Seattle, WA, USA (with potential for remote work or travel)
Geographic Context:
- Seattle is a major tech hub with a thriving job market and numerous networking opportunities
- The city offers a mix of urban and outdoor living, with easy access to mountains, forests, and water activities
- Seattle has a mild, oceanic climate with cool, wet winters and warm, dry summers
Work Schedule: Full-time, typically Monday - Friday, 8:00 AM - 5:00 PM (with flexibility for project needs)
ASSUMPTION: Working in Seattle offers a unique blend of urban and outdoor living, with a vibrant tech industry and a strong focus on sustainability and innovation.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with a recruiter
- In-depth behavioral and situational interviews with hiring managers and team members
- Final round interviews with senior leadership
- Background check and offer extension
Key Assessment Areas:
- Problem-solving skills and strategic thinking
- Cross-functional collaboration and communication
- Project management and organizational skills
- Data analysis and interpretation
- Alignment with Amazon's leadership principles and company culture
Application Tips:
- Tailor your resume and cover letter to highlight relevant marketing operations experience and skills
- Demonstrate your understanding of Prime Air drone delivery and its potential impact on the market
- Prepare examples of your experience driving brand awareness, optimizing workflows, and managing projects
- Showcase your ability to work effectively in a fast-paced, high-growth environment
ATS Keywords: Marketing operations, project management, cross-functional collaboration, data analysis, brand awareness, workflow optimization, marketing automation, customer-centric, strategic planning, operational excellence
ASSUMPTION: The application process for this role may take several weeks, depending on the volume of applicants and the hiring team's availability. Applicants should be prepared to provide specific examples of their experience and accomplishments during the interview process.
🛠️ Tools & Technologies
- Project management software (e.g., Jira, Smartsheets, Asana)
- Marketing automation platforms (e.g., Marketo, HubSpot, Pardot)
- Data analysis and visualization tools (e.g., Excel, Tableau, Google Analytics)
- CRM systems (e.g., Salesforce, HubSpot CRM, Zoho CRM)
- Email marketing platforms (e.g., Mailchimp, Constant Contact, Campaign Monitor)
- Collaboration and communication tools (e.g., Microsoft Office Suite, Google Workspace, Slack)
ASSUMPTION: The specific tools and technologies used in this role may vary depending on the team's needs and preferences. Applicants should be comfortable learning and adapting to new tools as needed.
👔 Cultural Fit Considerations
Company Values:
- Customer obsession
- Ownership
- Invent and simplify
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Bias for action
- Frugality
- Earn trust
Work Style:
- Fast-paced and dynamic
- Collaborative and cross-functional
- Data-driven and analytical
- Customer-centric and innovative
- Results-oriented and action-oriented
Self-Assessment Questions:
- How do you demonstrate customer obsession in your daily work?
- Can you provide an example of a time when you simplified a complex process or system?
- How do you stay curious and continue learning in a fast-paced environment?
- Describe a time when you took ownership of a project or situation and drove it to successful completion?
- How do you earn trust from your colleagues and stakeholders?
ASSUMPTION: Amazon's company culture is highly collaborative, innovative, and customer-centric. Applicants should be comfortable working in a fast-paced, dynamic environment and be able to thrive in a culture that values ownership, curiosity, and continuous learning.
⚠️ Potential Challenges
- Working in a fast-paced, high-growth environment may require long hours and quick decision-making
- Managing cross-functional projects may involve coordinating with multiple teams and stakeholders
- The role may require occasional travel to other Amazon facilities or customer sites
- Seattle's cost of living is higher than the national average, which may impact compensation and benefits
ASSUMPTION: While this role offers significant growth and learning opportunities, it also presents challenges that require a proactive, adaptable, and resilient approach.
📈 Similar Roles Comparison
- This role is unique in its focus on Prime Air drone delivery, but shares similarities with other marketing operations roles in the e-commerce and retail industries
- Compared to traditional marketing roles, this position places a greater emphasis on project management, data analysis, and workflow optimization
- Career progression in this role may lead to senior marketing roles or management positions within Amazon or other companies in the e-commerce and retail sectors
ASSUMPTION: Applicants should consider the unique aspects of this role and how their skills and experiences align with the specific requirements and challenges of working in the drone delivery industry.
📝 Sample Projects
- Developing and executing a marketing campaign to launch a new Prime Air drone delivery service in a specific region
- Optimizing workflows for global campaign management, reducing manual effort, and enhancing scalability
- Creating and maintaining knowledge management systems, including SOPs, best practices, and processes for Prime Air marketing operations
ASSUMPTION: The specific projects and responsibilities in this role may vary depending on the team's priorities, the company's growth, and the evolving needs of the Prime Air service.
❓ Key Questions to Ask During Interview
- How does this role contribute to the overall success of Prime Air drone delivery, and what are the key priorities for the first 90 days?
- Can you describe the team structure and dynamics within the Prime Air marketing team, and how this role fits into the broader organization?
- How does Amazon support the professional development and growth of its employees, particularly in high-growth areas like Prime Air?
- What are the key challenges facing the Prime Air service, and how can this role help address them?
- How does Amazon balance innovation and customer-centricity with operational excellence and cost-effectiveness in its marketing efforts?
ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and helps you better understand the company's priorities, culture, and expectations.
📝 Next Steps for Applicants
To apply for this position:
- Submit your application through the Amazon Jobs portal
- Tailor your resume and cover letter to highlight your relevant marketing operations experience and skills, using the ATS keywords provided
- Prepare examples of your experience driving brand awareness, optimizing workflows, and managing projects, with a focus on data-driven results and customer-centric approaches
- Follow up with the hiring manager or recruiter within one week of submitting your application, expressing your interest in the role and asking about next steps in the process
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
