S

Marketing Performance & Insights Manager

Singapore Post
Full-time
On-site
Colorado, United States
πŸ“Š Marketing Analytics & Insights

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing Performance & Insights Manager

πŸ”Ή Company: Singapore Post

πŸ”Ή Location: Colorado, United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 4, 2025

πŸ”Ή Experience Level: Mid-Senior level (3-5 years)

πŸ”Ή Remote Status: Remote OK (specific states only)

πŸš€ Job Overview

Key aspects of this role include:

  • Analyzing and reporting on marketing performance to ensure alignment with revenue goals
  • Conducting deep-dive analysis across marketing channels and segments
  • Managing key marketing KPIs for executive reporting
  • Collaborating with cross-functional teams, including Marketing, Sales, Finance, and Product Marketing
  • Working in a fast-paced environment with shifting deadlines and priorities

ASSUMPTION: This role requires a high level of analytical thinking, strong communication skills, and the ability to manage competing priorities. It is ideal for someone who thrives in ambiguity and enjoys finding clarity in data.

πŸ“‹ Key Responsibilities

βœ… Monitor and report on opportunity trends weekly and monthly

βœ… Analyze and provide insights into current-quarter pipeline targets and gaps

βœ… Drive data hygiene rigor and enforce pipeline accuracy in partnership with Sales and RevOps

βœ… Validate and refine YoY pipeline performance trends, with reference to J-curve investment assumptions

βœ… Conduct deep-dive analysis across marketing channels and segments

βœ… Partner with Product Marketing to assess ICP fit, vertical traction, and win/loss patterns

βœ… Analyze deal size fluctuations, MQL volume, and lead quality by company size and region

βœ… Track progression of MQLs through each funnel stage, highlighting drop-off points and conversion issues

βœ… Forecast funnel performance based on upcoming campaigns, spend plans, and marketing activities

βœ… Reconcile marketing-reported spend against Finance actuals to identify and explain variances

βœ… Build a clear POV on marketing budget allocation, investment pacing, and ROI

βœ… Support monthly FP&A and Marketing performance check-ins with actionable insights

βœ… Maintain and communicate key marketing KPIs on a weekly basis

βœ… Manage and validate single-source-of-truth funnel reporting across all business units

βœ… Lead preparation of Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs)

βœ… Provide TOFU forecasting and insight rollups for board and executive-level presentations

ASSUMPTION: This role requires a strong focus on data analysis, reporting, and communication. It involves working with various teams and stakeholders to provide actionable insights and drive marketing performance.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, Statistics, or a related field

Experience: 3-5+ years in Marketing Ops, RevOps, FP&A, or Strategy roles supporting a B2B marketing team

Required Skills:

  • Strong proficiency in data analytics, dashboarding (e.g., Looker, PowerBI, Salesforce, Hubspot, Excel/Google Sheets)
  • Experience working across cross-functional teams, including Marketing, Sales, Finance, and Product Marketing
  • Excellent communicator with an ability to distill complex data into clear, actionable insights
  • Comfortable managing competing priorities and shifting deadlines in a fast-paced environment

Preferred Skills:

  • Experience with 6Sense, B2B SaaS sales cycles, and global go-to-market teams

ASSUMPTION: Candidates should have a strong background in data analysis, marketing operations, and cross-functional team collaboration. Excellent communication skills are essential for success in this role.

πŸ’° Compensation & Benefits

Salary Range: $120,000 - $160,000 per year (based on industry standards for the role, experience level, and location)

Benefits:

  • Responsible Time Off
  • Comprehensive medical, dental, vision package with 100% employer-paid options
  • 401k/Retirement Plan with 6% employer match
  • Generous Parental Leave Program
  • Home Office Allowance
  • Paid Volunteer Leave Days
  • Public Holiday Exchange Scheme
  • Flexible 'Work from Anywhere' Time
  • Talent Referral Program
  • Flexible work environment
  • Diverse training & internal networking opportunities
  • Opportunities for career progression and development
  • Dog-friendly environment, happy hours, and office games (for in-office roles)
  • Free parking (for in-office roles)

Working Hours: Full-time (40 hours/week) with flexible work arrangements

ASSUMPTION: The salary range is estimated based on industry standards for a mid-senior level marketing role in the United States. Benefits are comprehensive and include health, retirement, and work-life balance offerings.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Transportation, Logistics, Supply Chain, and Storage. Singapore Post is a leading postal and eCommerce logistics provider in Asia Pacific, with a portfolio of businesses spanning national and international postal services, warehousing and fulfillment, international freight forwarding, and last-mile delivery.

Company Size: 5,001-10,000 employees. As a large organization, Singapore Post offers diverse opportunities for growth and collaboration.

Founded: 1858. With over 165 years of history, Singapore Post has evolved and innovated to bring about best-in-class integrated logistics solutions and services.

Company Description:

  • Singapore Post is a leading postal and eCommerce logistics provider in Asia Pacific, with a portfolio of businesses spanning national and international postal services, warehousing and fulfillment, international freight forwarding, and last-mile delivery.
  • The company serves customers in more than 220 global destinations and has over 4,900 employees, with offices in 13 markets worldwide.
  • Singapore Post has evolved and innovated to bring about best-in-class integrated logistics solutions and services, making every delivery count for people and planet.

Company Specialties:

  • Freight
  • Domestic & International Mail
  • Warehousing & Logistics
  • E-commerce
  • Fulfillment
  • Supply Chain
  • Last-mile Delivery
  • Returns Management

Company Website: Singapore Post

ASSUMPTION: Singapore Post is a well-established company with a diverse range of services and a global presence. Its extensive experience in the logistics industry makes it a stable and reputable employer.

πŸ“Š Role Analysis

Career Level: Mid-Senior level. This role offers opportunities for career progression and development within the marketing function.

Reporting Structure: This role reports directly to the Marketing Leadership Team and collaborates with various cross-functional teams, including Marketing, Sales, Finance, and Product Marketing.

Work Arrangement: Remote OK (specific states only). This role offers flexible work arrangements, including remote work and 'Work from Anywhere' time.

Growth Opportunities:

  • Career progression within the marketing function
  • Expansion of skills and knowledge through diverse training and internal networking opportunities
  • Potential to work on global projects and collaborate with international teams

ASSUMPTION: This role offers strong growth potential for candidates looking to advance their careers in marketing, with opportunities for skill development, career progression, and international exposure.

🌍 Location & Work Environment

Office Type: Hybrid (in-office and remote work available)

Office Location(s): 10 Eunos Road 8, Singapore 408600, SG (headquarters); remote work available for specific states in the United States

Geographic Context:

  • The role is based in Colorado, United States, with the company's headquarters in Singapore.
  • Colorado offers a high quality of life, with access to outdoor activities, a vibrant culture, and a strong job market.
  • The United States is a large and diverse country with various regional differences in cost of living, culture, and climate.

Work Schedule: Full-time (40 hours/week) with flexible work arrangements, including remote work and 'Work from Anywhere' time

ASSUMPTION: The hybrid work environment offers candidates the best of both worlds, with the opportunity to work from home and collaborate with colleagues in the office. The location in Colorado provides access to a high quality of life and a strong job market.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call with the HR team
  • In-depth interview with the hiring manager and/or team members
  • Final interview with the Marketing Leadership Team
  • Background check and offer extension

Key Assessment Areas:

  • Data analysis and reporting skills
  • Communication and presentation skills
  • Problem-solving abilities
  • Cultural fit and alignment with company values
  • Experience with relevant tools and technologies

Application Tips:

  • Highlight relevant data analysis and reporting experience in your resume
  • Tailor your resume and cover letter to emphasize your skills and experience in marketing operations, data analysis, and cross-functional team collaboration
  • Prepare for behavioral and situational interview questions that focus on your problem-solving abilities and experience with data-driven decision-making
  • Research Singapore Post and the role to demonstrate your understanding of the company and the position

ATS Keywords: Marketing Performance, Insights, Data Analysis, Dashboarding, Marketing Operations, Revenue Operations, Financial Planning & Analysis, Strategy, Cross-Functional Teams, Communication, Pipeline Management, Performance Analytics, Budget Alignment, Forecasting, Reporting, Executive Reporting, Marketing KPIs

ASSUMPTION: The interview process focuses on assessing the candidate's data analysis and reporting skills, communication abilities, problem-solving abilities, and cultural fit. Tailoring your application materials to emphasize these skills and experiences will increase your chances of success.

πŸ› οΈ Tools & Technologies

  • Looker
  • PowerBI
  • Salesforce
  • Hubspot
  • Excel/Google Sheets
  • 6Sense (preferred)

ASSUMPTION: Familiarity with relevant data analysis and reporting tools, as well as marketing automation and CRM platforms, is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • We Are One Team
  • We Are Customer Centric
  • We Are Growth Minded
  • We Are Accountable
  • We Celebrate Success

Work Style:

  • Collaborative and cross-functional
  • Data-driven and analytical
  • Fast-paced and adaptable
  • Results-oriented and actionable

Self-Assessment Questions:

  • How do you ensure that your data analysis and reporting support actionable decision-making?
  • Can you provide an example of a time when you had to manage competing priorities and shifting deadlines in a fast-paced environment?
  • How do you approach working with cross-functional teams, and how do you ensure that your insights are clear and actionable?

ASSUMPTION: Candidates should assess their fit with the company's values and work style, as well as their ability to thrive in a fast-paced, data-driven, and collaborative environment.

⚠️ Potential Challenges

  • Managing competing priorities and shifting deadlines in a fast-paced environment
  • Working with large datasets and complex data structures
  • Collaborating with various teams and stakeholders to provide actionable insights
  • Adapting to changes in the marketing landscape and business priorities
  • Working remotely and managing virtual team dynamics

ASSUMPTION: This role presents unique challenges that require strong organizational skills, adaptability, and the ability to work effectively in a remote environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Marketing Operations Manager or Revenue Operations Manager, with a focus on data analysis, reporting, and performance management
  • Unlike other marketing roles, this position requires a strong background in data analysis and reporting, as well as experience working with cross-functional teams
  • Career progression in this role may lead to positions such as Senior Marketing Operations Manager, Director of Marketing Operations, or similar leadership roles

ASSUMPTION: This role is unique in its focus on data analysis, reporting, and performance management, requiring a specific skill set and experience level. However, it offers strong career progression opportunities within the marketing function.

πŸ“ Sample Projects

  • Developing and maintaining a single-source-of-truth funnel reporting dashboard for all business units
  • Conducting a deep-dive analysis of marketing channel performance and optimizing spend allocation
  • Forecasting marketing funnel performance and identifying trends to inform strategic planning

ASSUMPTION: These sample projects illustrate the data-driven, analytical, and collaborative nature of the role, as well as the opportunity to work on strategic initiatives that impact marketing performance.

❓ Key Questions to Ask During Interview

  • How does this role collaborate with other marketing teams and stakeholders to drive performance and alignment with revenue goals?
  • Can you describe the team structure and dynamics within the Marketing Leadership Team and across business units?
  • How does Singapore Post support the professional development and growth of its employees, particularly in the marketing function?
  • What are the most significant challenges facing the marketing team in the next 12-24 months, and how does this role contribute to addressing them?
  • How does the company approach work-life balance and employee well-being, particularly for remote workers?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and the company, as well as your ability to think critically about the position and its context.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your data analysis, reporting, and cross-functional team collaboration skills and experiences
  • Prepare for behavioral and situational interview questions that focus on your problem-solving abilities and experience with data-driven decision-making
  • Research Singapore Post and the role to demonstrate your understanding of the company and the position
  • Follow up with the hiring manager or HR team one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.