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Marketing & Sales Analytics Principal Specialist

Amadeus
Full-time
On-site
Madrid, Madrid, Spain

πŸ“Œ Core Information

πŸ”Ή Job Title: Marketing & Sales Analytics Principal Specialist

πŸ”Ή Company: Amadeus

πŸ”Ή Location: Madrid, Spain

πŸ”Ή Job Type: On-site, Full-time

πŸ”Ή Category: IT Services and IT Consulting

πŸ”Ή Date Posted: May 19, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Delivering business analytics services by translating customer requirements into functional specifications and high-level technical designs.
  • Advising internal customers on business analytics services and recommending potential solutions.
  • Validating technical requirements with internal business solution architects/engineers and supporting development teams during software implementation.
  • Ensuring the execution of tests and producing user documentation and educational materials.
  • Performing application functional L3 support and proposing enhancements to avoid failure and improve performance.

ASSUMPTION: This role requires a strong understanding of both business processes and supporting technologies, as well as excellent communication and project management skills.

πŸ“‹ Key Responsibilities

βœ… Automated Solution Identification: Advise internal customers on business analytics services, recommend potential solutions, and provide high-level implementation designs based on high-level business requirements.

βœ… Functional Design: Collect and document detailed business specifications with internal customers, analyze the impact on existing processes and tools, and define functional requirements using standard services whenever possible.

βœ… Solution Construction: Validate technical requirements with internal business solution architects/engineers, support development teams during software implementation, follow up and monitor the overall construction of the solution, ensure the execution of non-regression/performance tests, execute end-to-end functional tests, coordinate user acceptance tests, and produce user documentation and educational materials.

βœ… Solution Maintenance and Support: Perform application functional L3 support (customer/production), propose enhancements to avoid failure and improve performance.

βœ… Team Engagement: Assist, guide, and support team members in their assigned functions with a focus on service delivery processes, actively participate in all agile ceremonies, and contribute to increasing team engagement.

ASSUMPTION: This role involves both technical and project management aspects, requiring strong communication and collaboration skills.

🎯 Required Qualifications

Education: Bachelor's degree in computer science, software engineering, economics, or equivalent work experience.

Experience: A minimum of 10 years of experience in customer-facing activities related to Marketing and Sales Analytics Projects, with at least 2 years in coordination and guidance of small teams (3-5 people).

Required Skills:

  • Excellent knowledge of Marketing & Sales processes.
  • Good knowledge of Marketing & Sales analytics ecosystem (Snowflake, Databricks, Salesforce, Adobe Analytics).
  • Knowledge of data visualization tools (PowerBI, QlikSense).
  • Fluency in English.
  • Good understanding of Amadeus Organization, how BUs and Corporate Functions work, with their inter-departmental dependencies.

Preferred Skills:

  • Experience with agile methodologies.
  • Certification in data visualization tools.

ASSUMPTION: Candidates with a strong background in marketing and sales analytics, as well as experience in team coordination and guidance, will be well-suited for this role.

πŸ’° Compensation & Benefits

Salary Range: €60,000 - €80,000 per year (Estimated based on industry standards for a Principal Specialist role in Madrid)

Benefits:

  • Health insurance
  • Retirement savings plan
  • Employee discounts on travel
  • Flexible working hours

Working Hours: Full-time, 40 hours per week

ASSUMPTION: The salary range is estimated based on industry standards for a Principal Specialist role in Madrid, Spain. Actual compensation may vary based on factors such as experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Amadeus is a leading provider of IT and travel technology solutions, serving the global travel and tourism industry.

Company Size: Amadeus has 22,321 employees globally, making it a large enterprise with a significant presence in the industry.

Founded: Amadeus was founded in 1987 and has since grown to become a publicly-traded company with headquarters in Madrid, Spain.

Company Description:

  • Amadeus makes the experience of travel better for everyone, everywhere by inspiring innovation, partnerships, and responsibility to people, places, and planet.
  • Its technology powers the travel and tourism industry, connecting the travel and hospitality ecosystem and making travel a force for social and environmental good.
  • Amadeus is passionate about travel and has a unique perspective at the heart of its industry, redesigning the travel of tomorrow.

Company Specialties:

  • IT and Travel technology

Company Website: http://amadeus.com

ASSUMPTION: Working at Amadeus offers opportunities to collaborate with a diverse and global team, contributing to innovative solutions that shape the travel industry.

πŸ“Š Role Analysis

Career Level: This role is at the principal specialist level, requiring a high degree of expertise and experience in marketing and sales analytics.

Reporting Structure: The Marketing & Sales Analytics Principal Specialist will report directly to the Head of Marketing & Sales Analytics.

Work Arrangement: This role is on-site, with the primary location being the Amadeus headquarters in Madrid, Spain.

Growth Opportunities:

  • Potential career progression into management or senior specialist roles within the analytics department.
  • Opportunities to work on high-impact projects and collaborate with cross-functional teams.
  • Access to training and development resources to enhance skills and advance career growth.

ASSUMPTION: This role offers opportunities for professional development and growth within a large, global organization.

🌍 Location & Work Environment

Office Type: Amadeus' headquarters in Madrid features a modern, collaborative work environment designed to foster innovation and creativity.

Office Location(s): C/Salvador de Madariaga 1, Madrid, 28027, ES

Geographic Context:

  • Madrid is a vibrant, multicultural city with a rich history and a thriving tech industry.
  • The city offers a high quality of life, with excellent dining, cultural, and recreational opportunities.
  • Madrid is well-connected by public transportation, making it easy to commute to the Amadeus headquarters.

Work Schedule: Full-time, with flexible working hours and the possibility of remote work for certain tasks or projects.

ASSUMPTION: Working in Madrid offers a dynamic and engaging work environment, with easy access to cultural attractions and a diverse range of dining and entertainment options.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • On-site interview with the hiring manager and team members
  • Final decision and offer

Key Assessment Areas:

  • Technical skills in marketing and sales analytics
  • Problem-solving and analytical thinking
  • Communication and collaboration skills
  • Cultural fit and alignment with Amadeus' values

Application Tips:

  • Highlight relevant experience and achievements in marketing and sales analytics.
  • Tailor your resume and cover letter to emphasize your fit for this specific role and company.
  • Prepare for behavioral and technical interview questions related to the key responsibilities and required qualifications.

ATS Keywords: Marketing, Sales, Analytics, Business Intelligence, Data Visualization, Snowflake, Databricks, Salesforce, Adobe Analytics, PowerBI, QlikSense, Agile, Team Engagement, Change Management, Functional Support

ASSUMPTION: The interview process at Amadeus is designed to assess candidates' technical skills, cultural fit, and alignment with the company's values and mission.

πŸ› οΈ Tools & Technologies

  • Snowflake
  • Databricks
  • Salesforce
  • Adobe Analytics
  • PowerBI
  • QlikSense
  • Agile methodologies (e.g., Scrum, Kanban)

ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centricity
  • Innovation
  • Collaboration
  • Integrity
  • Responsibility

Work Style:

  • Collaborative and team-oriented
  • Agile and adaptable
  • Results-driven and focused on continuous improvement

Self-Assessment Questions:

  • How do you approach working with diverse teams and stakeholders to deliver business analytics services?
  • Can you provide an example of a time when you identified a potential solution to a business problem and successfully implemented it?
  • How do you stay up-to-date with the latest trends and best practices in marketing and sales analytics?

ASSUMPTION: Candidates who demonstrate a strong fit with Amadeus' values and work style will be well-suited for this role.

⚠️ Potential Challenges

  • Managing multiple projects and priorities simultaneously
  • Working with diverse teams and stakeholders with varying levels of technical expertise
  • Keeping up with the latest trends and best practices in marketing and sales analytics
  • Navigating a large, global organization with complex inter-departmental dependencies

ASSUMPTION: These challenges can be overcome with strong project management, communication, and collaboration skills, as well as a deep understanding of the marketing and sales analytics ecosystem.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Senior Business Intelligence Analyst or Senior Marketing Analytics Specialist, but with a stronger focus on team coordination and guidance.
  • Compared to other analytics roles, this position requires a higher level of experience and expertise in marketing and sales processes and analytics ecosystems.
  • Career progression in this role could lead to management or senior specialist positions within the analytics department or related fields.

ASSUMPTION: Candidates with experience in similar roles or related fields may find this position to be a good fit for their career goals.

πŸ“ Sample Projects

  • Developing and implementing a new data visualization dashboard to improve sales performance tracking
  • Conducting a comprehensive analysis of customer data to identify trends and opportunities for targeted marketing campaigns
  • Collaborating with cross-functional teams to optimize marketing and sales processes using data-driven insights

ASSUMPTION: These sample projects illustrate the types of initiatives that the Marketing & Sales Analytics Principal Specialist may be involved in, demonstrating the role's focus on driving business value through data-driven decision-making.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the Marketing & Sales Analytics department?
  • How does this role contribute to Amadeus' overall mission and strategic objectives?
  • What opportunities are there for professional development and growth within this role and the organization?
  • How does Amadeus support work-life balance for its employees?
  • What are the key priorities for this role in the first 90 days?

ASSUMPTION: Asking these questions can help candidates better understand the role, the team, and the company, enabling them to make a more informed decision about their fit for the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
  • Prepare for the interview by researching Amadeus, the role, and the industry, and practicing your responses to common interview questions.
  • Follow up with the hiring manager or HR representative after your interview to express your interest in the role and ask about next steps in the process.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.