πΉ Job Title: MDU Growth Specialist
πΉ Company: Sonic Internet + Phone
πΉ Location: San Francisco, CA
πΉ Job Type: On-site, Full-time
πΉ Category: Sales
πΉ Date Posted: May 6, 2025
πΉ Experience Level: Entry-level (0-2 years)
πΉ Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a strong focus on sales and customer acquisition, with a significant portion of time spent in the field. Success in this role will depend on effective communication, time management, and the ability to work independently.
β Meet Monthly sales performance expectations and Drive Take Rate at Full Building Installs to 30%
β Complete at least 200 knocked doors and 3 new orders per day through door hangers and door knocking
β Coordinate onsite events with landlords and property managers
β Visit Full Building Installs during installation coordinating with Acquisition team
β Check the regular dispatch calendar for standard single-unit installations
β Utilize Salesforce Maps for efficient marketing routes and track doors knocked per day
β Leave marketing materials behind and send emails to online community groups
β Record and update opportunities daily in Directly and Salesforce
β Follow a weekly schedule with quality field activities
β Provide daily reports on scheduled visits and results to the Sales Manager
β Focus on increasing Take Rate on Acquired Buildings. Use FBI excel sheet to attack lowest take rate buildings
ASSUMPTION: This role involves a high degree of fieldwork and requires strong organizational skills to manage multiple priorities and maintain accurate records.
Education: High school diploma or equivalent required
Experience: 0-2 years of relevant sales experience preferred
Required Skills:
Preferred Skills:
ASSUMPTION: While previous sales experience is preferred, Sonic is willing to train the right candidate with a strong work ethic and a desire to learn.
Salary Range: $20-$24/hour PLUS commission
Benefits:
Working Hours: Full-time (40 hours per week), with travel required
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level sales positions in the telecommunications industry in the San Francisco area.
Industry: Sonic is a telecommunications company specializing in broadband internet access, home internet, home phone, gigabit internet, business internet, business Ethernet, business cloud phone, business phone, colocation, and fiber internet.
Company Size: Sonic has 501-1,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: Sonic was founded in 1994 and has since focused on building a better internet by providing high-speed connectivity, exemplary customer care, advocating for usersβ online privacy rights, and maintaining an open and equal internet.
Company Description:
Company Specialties:
Company Website: Sonic
ASSUMPTION: Sonic's focus on customer care and maintaining an open internet sets it apart from other telecommunications companies, providing a unique work environment for employees.
Career Level: This role is an entry-level position within the consumer sales department, offering opportunities for growth and development within the company.
Reporting Structure: The MDU Growth Specialist reports directly to the MDU Sales Manager.
Work Arrangement: This is an on-site position with travel required. The role involves a significant amount of fieldwork, with a focus on meeting sales performance expectations and increasing take rate.
Growth Opportunities:
ASSUMPTION: Success in this role will depend on the candidate's ability to meet sales performance expectations, build strong relationships with property managers and landlords, and effectively manage their time in the field.
Office Type: Sonic's San Francisco office is a professional work environment with a focus on collaboration and teamwork.
Office Location(s): San Francisco, CA
Geographic Context:
Work Schedule: The work schedule for this role is full-time, with a focus on meeting daily and weekly sales performance expectations. Travel is required for this position, and a valid California Driverβs License and Clean DMV are required.
ASSUMPTION: The work environment for this role is fast-paced and dynamic, with a focus on meeting sales performance expectations and increasing take rate. Strong organizational skills and the ability to work independently are essential for success in this role.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: MDU, Sales, Customer Acquisition, Fiber Internet, Take Rate, Door Knocking, Marketing, CRM, Salesforce, MS Suite, Teamwork, Multitasking
ASSUMPTION: Sonic's application process is designed to assess the candidate's sales skills, communication skills, and cultural fit with the company. Successful candidates will demonstrate a strong work ethic, a desire to learn, and a passion for customer service.
ASSUMPTION: Familiarity with Salesforce and Microsoft Office Suite is preferred but not required. Sonic provides training on its internal tools and Salesforce for new employees.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Sonic values employees who are customer-focused, innovative, collaborative, accountable, and passionate about their work. Successful candidates will demonstrate a strong work ethic, a desire to learn, and a passion for customer service.
ASSUMPTION: Sonic provides training and support to help employees overcome these challenges and succeed in their roles.
ASSUMPTION: While this role is similar to other MDU sales positions in the telecommunications industry, Sonic's unique focus on customer care and maintaining an open internet provides a unique work environment for employees.
ASSUMPTION: These sample projects are designed to give candidates an idea of the types of tasks and responsibilities they may encounter in this role. Successful candidates will demonstrate a strong work ethic, a desire to learn, and a passion for customer service.
ASSUMPTION: These key questions are designed to help candidates better understand the role, the company culture, and the opportunities for growth and development. Successful candidates will demonstrate a strong work ethic, a desire to learn, and a passion for customer service.
To apply for this position:
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.