📌 Core Information
🔹 Job Title: Mitigation Manager – Field Leadership Role with Future Growth
🔹 Company: Kapi Restoration
🔹 Location: Livonia, Michigan, United States
🔹 Job Type: Full-Time
🔹 Category: Construction
🔹 Date Posted: June 1, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Hands-on leadership in field operations
- Building and managing mitigation division from the ground up
- Implementing process improvements as the division scales
- Close collaboration with leadership on strategy and service development
ASSUMPTION: This role requires a balance of field leadership, strategic planning, and process improvement skills. It's ideal for someone who thrives in change and enjoys building new systems.
📋 Key Responsibilities
✅ Oversee daily mitigation projects (water, mold, demo, structural drying, fire and smoke cleaning)
✅ Lead field operations initially while recruiting and training a high-performance crew
✅ Document jobs accurately and ensure timely, professional execution
✅ Identify process gaps and implement improvements as we scale
✅ Work closely with leadership on strategy, staffing, and service development
ASSUMPTION: This role involves a mix of on-site management, strategic planning, and process improvement. It requires strong leadership and communication skills.
🎯 Required Qualifications
Education: High school diploma or equivalent (relevant certifications are a plus)
Experience: 3+ years of water mitigation or restoration field experience
Required Skills:
- Proven leadership and communication skills
- Organizational skills and ability to manage multiple jobs
- Problem-solving skills and ability to work well under pressure
- Experience with mitigation processes and equipment
Preferred Skills:
- Experience in a growing or changing organization
- Background in process improvement or system development
- Knowledge of restoration industry best practices
ASSUMPTION: Candidates should have a strong background in water mitigation or restoration, with a proven track record in leadership and communication.
💰 Compensation & Benefits
Salary Range: $65,000 - $85,000 per year (based on experience and industry standards for this role)
Benefits:
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
Working Hours: Full-time, with flexible hours based on project needs
ASSUMPTION: The salary range is based on industry standards for a mitigation manager role with 3+ years of experience in the restoration industry.
📌 Applicant Insights
🔍 Company Context
Industry: Kapi Restoration operates in the construction industry, specifically in insurance restoration, general contracting, and disaster restoration.
Company Size: Kapi Restoration is a small company with 2-10 employees, providing a close-knit work environment and opportunities for growth.
Founded: Kapi Restoration was founded in 2014, with a mission to deliver quality work with relentless improvement.
Company Description:
- Kapi Restoration is a locally owned restoration company with a strong track record and a simple mission: to deliver quality work with relentless improvement, providing the best value and restoration service in their market.
- The company aims to build long-lasting relationships with clients through their commitment to core values, attention to quality, and passion for building.
- Kapi Restoration offers a range of services, including insurance restoration, general contracting, disaster restoration, flood damage, water mitigation, fire damage, smoke damage, and insurance property claims.
Company Specialties:
- Insurance Restoration
- General Contracting
- Disaster Restoration
- Flood Damage
- Water Mitigation
- Fire Damage
- Smoke Damage
- Insurance Property Claims
Company Website: http://www.kapirestoration.com/
ASSUMPTION: Kapi Restoration is a growing company with a strong focus on quality and improvement, providing opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is a mid-level management position with opportunities for growth into an operations director role.
Reporting Structure: The Mitigation Manager will report directly to the company's leadership and work closely with them on strategy, staffing, and service development.
Work Arrangement: This is an on-site role with flexible hours based on project needs. The role requires a significant amount of time in the field, overseeing daily mitigation projects and leading field operations.
Growth Opportunities:
- As the mitigation division grows, there will be opportunities to expand the team and take on more responsibilities.
- With proven success in this role, there is potential for advancement into an operations director role.
- Kapi Restoration values internal promotions and provides opportunities for employees to grow within the company.
ASSUMPTION: This role offers significant growth potential, both in terms of team expansion and career advancement within the company.
🌍 Location & Work Environment
Office Type: Kapi Restoration has a single office location in Livonia, Michigan.
Office Location(s): 16161 Middlebelt Rd, Livonia, Michigan, US
Geographic Context:
- Livonia is a suburb of Detroit, Michigan, with a population of approximately 94,000 people.
- The area has a humid continental climate, with warm summers and cold, snowy winters.
- Livonia offers a mix of urban and suburban living, with a variety of housing options and amenities.
Work Schedule: The work schedule is full-time, with flexible hours based on project needs. The role requires a significant amount of time in the field, overseeing daily mitigation projects and leading field operations.
ASSUMPTION: The work environment at Kapi Restoration is fast-paced and intense, with a strong focus on growth and improvement. The company values action, ownership, and improvement.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person interview with the leadership team
- Background check and reference check
- Job offer
Key Assessment Areas:
- Field experience and knowledge of mitigation processes
- Leadership and communication skills
- Problem-solving skills and ability to work under pressure
- Cultural fit and alignment with company values
Application Tips:
- Highlight relevant field experience and leadership roles in your resume.
- Tailor your cover letter to demonstrate your fit with Kapi Restoration's mission and values.
- Prepare examples of process improvements or system developments you've implemented in previous roles.
ATS Keywords: Water mitigation, restoration, field operations, leadership, process improvement, team building, project management, communication, organization, problem-solving, growth mindset, documentation, strategic planning
ASSUMPTION: The application process at Kapi Restoration is designed to assess candidates' field experience, leadership skills, and cultural fit. The company values action, ownership, and improvement.
🛠️ Tools & Technologies
- Mitigation equipment (e.g., water extraction equipment, drying equipment, etc.)
- Project management software (e.g., Asana, Trello, etc.)
- Communication tools (e.g., email, phone, etc.)
ASSUMPTION: The tools and technologies required for this role are specific to the mitigation and restoration industry. Candidates should have experience with relevant equipment and software.
👔 Cultural Fit Considerations
Company Values:
- Quality work with relentless improvement
- Building long-lasting relationships
- Attention to detail and commitment to excellence
Work Style:
- Fast-paced and intense work environment
- Focus on action, ownership, and improvement
- Collaborative and team-oriented culture
Self-Assessment Questions:
- Do you thrive in fast-paced, changing environments?
- Are you comfortable leading through uncertainty and building from scratch?
- Do you believe evolving processes are a sign of progress, not instability?
ASSUMPTION: Kapi Restoration values candidates who are comfortable with change, enjoy building new systems, and believe in the power of process improvement.
⚠️ Potential Challenges
- The role requires a significant amount of time in the field, overseeing daily mitigation projects and leading field operations.
- The work environment is fast-paced and intense, with a strong focus on growth and improvement.
- The role involves a mix of on-site management, strategic planning, and process improvement, which can be challenging at times.
- The company is growing and changing, which can present unique challenges and opportunities.
ASSUMPTION: This role presents a unique set of challenges and opportunities, requiring strong leadership, communication, and problem-solving skills.
📈 Similar Roles Comparison
- This role is unique in that it combines field leadership, strategic planning, and process improvement in a growing, changing organization.
- While there may be similar roles in the restoration industry, this role is distinct in its focus on building and managing a mitigation division from the ground up.
- Career paths in this role may include advancement into an operations director role, providing significant growth potential.
ASSUMPTION: This role offers a unique blend of responsibilities and growth opportunities, making it distinct from other roles in the restoration industry.
📝 Sample Projects
- Developing and implementing a new training program for mitigation crew members
- Streamlining documentation processes to improve job accuracy and efficiency
- Identifying and addressing process gaps to improve mitigation service quality and consistency
ASSUMPTION: These sample projects are designed to give candidates an idea of the types of responsibilities and initiatives they may undertake in this role.
❓ Key Questions to Ask During Interview
- Can you describe the company's plans for growth and expansion in the next 1-3 years?
- How does the leadership team support and develop employees in this role?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the company approach process improvement and system development?
- What are the most challenging aspects of this role, and how has the company supported previous employees in overcoming these challenges?
ASSUMPTION: These interview questions are designed to help candidates better understand the role, the company, and the opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant field experience and leadership roles.
- Write a cover letter that demonstrates your fit with Kapi Restoration's mission and values.
- Prepare examples of process improvements or system developments you've implemented in previous roles.
- Follow up with the hiring manager one week after submitting your application to express your interest in the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
