π Core Information
πΉ Job Title: Multimedia Content Designer II, Onramps
πΉ Company: Western Governors University
πΉ Location: Salt Lake City Office, United States
πΉ Job Type: Full-Time
πΉ Category: Design, Multimedia
πΉ Date Posted: May 14, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Collaborating with cross-functional teams to develop engaging learning experiences
- Creating high-quality multimedia content, including visuals, audio, and animation
- Ensuring media aligns with project goals and meets learning objectives
- Optimizing content for web and mobile delivery
- Staying current with design trends and emerging media technologies
ASSUMPTION: This role requires a strong portfolio showcasing multimedia design skills and experience in a fast-paced, agile environment.
π Key Responsibilities
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Participates in cross-functional, agile design team to develop engaging, effective learning experiences
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Creates media in all forms; polished visual images, audio files that meet the project's objectives, animations with sophistication that shows advanced skill
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Consults with team/project leads, experience designers and others and ensures media are aligned with desired product goals and outcomes
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Can clearly describe how and why the media meets objectives, messaging, and requirements
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Understands the role of media in relation to learning science and applies it consistently
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Requests both informal and structured feedback from various sources and makes adjustments accordingly
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Rapidly produces multiple possible approaches for usability testing, AB testing, and stakeholder presentations
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Works with development team to ensure technical feasibility of designs; works with front-end developers to leverage the latest widely adopted HTML/CSS capabilities and SVG as appropriate
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Produces final media optimized for web and mobile delivery
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Ensures learning design and content development are completed on time and within budget and meet standards of quality
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Collaborates with peers to apply and drive best-practices in media production
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Shares knowledge with others by providing instruction, tips, templates for learning creation and editing techniques
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Models leadership and professionalism
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Develops and maintains a collaborative relationship with all appropriate internal and external stakeholders
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Stays current with design trends and emerging media technologies
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Reviews student feedback and provides recommendations for design enhancements
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Performs other related duties as assigned
ASSUMPTION: This role requires strong communication, collaboration, and problem-solving skills to work effectively in a cross-functional team and meet project goals.
π― Required Qualifications
Education: Bachelorβs degree
Experience: 2+ years of related experience, or an advanced degree without experience
Required Skills:
- Expert in design, layout, and visual communication
- Experience in multimedia design and production for web, mobile, and/or eLearning
- Understanding of HTML 5 and CSS 3
- Expert-level proficiency with Adobe Creative Suite, video, and audio editing software
- Excellent written, oral, presentation, and interpersonal skills
- Ability to work collaboratively and creatively in a fast-paced, agile environment
- Conceptual knowledge of web/software development
- Strong attention to detail and a feeling of pride and ownership over the quality of the product
- Approaches job tasks and projects with a mindset of continuous learning and improvement
Preferred Skills:
- Experience in media production for education
ASSUMPTION: Candidates with a strong portfolio and relevant experience in multimedia design and production will be highly competitive for this role.
π° Compensation & Benefits
Salary Range: $73,000.00 - $109,400.00 per year
Benefits:
- Bonuses
- Medical, dental, vision, telehealth, and mental healthcare
- Health savings account and flexible spending account
- Basic and voluntary life insurance
- Disability coverage
- Accident, critical illness, and hospital indemnity supplemental coverages
- Legal and identity theft coverage
- Retirement savings plan
- Wellbeing program
- Discounted WGU tuition
- Flexible paid time off and sick time
- 11 paid holidays
- Up to 12 weeks of parental leave
Working Hours: 40 hours per week, Monday-Friday, with flexible scheduling
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and may vary depending on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: Higher Education, specifically focused on online, competency-based degree programs
Company Size: 51-200 employees, providing a mid-sized company environment with opportunities for growth and collaboration
Founded: 1987, with a rich history in pioneering online education and expanding access to higher education
Company Description:
- Western Governors University (WGU) is a pioneering online university committed to providing accessible, affordable, and career-focused education for students worldwide
- Offers accredited bachelor's and master's degree programs in business, IT, teaching, healthcare, and more
- Focuses on real-world skills, personalized mentorship, and flexibility, making higher education achievable for working professionals and those balancing education with other life commitments
Company Specialties:
- Competency-Based Education
- Online Learning
- Workforce-Ready Skills Development
- Business Management & Leadership
- Information Technology & Cybersecurity
- Teacher Education & Licensure
- Nursing & Healthcare Leadership
- Affordable Higher Education
Company Website: https://www.wgu.college
ASSUMPTION: Working at WGU offers the opportunity to make a significant impact on students' lives and contribute to the growth of online education.
π Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement within the design and multimedia production fields
Reporting Structure: This role reports to the Onramps team and collaborates with cross-functional teams, including project leads, experience designers, and other stakeholders
Work Arrangement: On-site, with flexible scheduling and the opportunity for remote work in certain circumstances
Growth Opportunities:
- Advancement to senior or lead roles within the design and multimedia production fields
- Expansion into related roles, such as user experience design or instructional design
- Opportunities to mentor and train junior team members
ASSUMPTION: This role offers a clear path for career growth and development within the design and multimedia production fields.
π Location & Work Environment
Office Type: On-site, with a collaborative and fast-paced work environment
Office Location(s): Salt Lake City Office, United States
Geographic Context:
- The Salt Lake City Office is located in the heart of the city, offering easy access to public transportation, dining, and entertainment options
- The office provides a modern and collaborative work environment, with state-of-the-art technology and amenities
- The region offers a high quality of life, with access to outdoor recreation, cultural attractions, and a diverse community
Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM, with flexible scheduling and the opportunity for remote work in certain circumstances
ASSUMPTION: The Salt Lake City Office provides a dynamic and engaging work environment, with opportunities for collaboration and professional growth.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the design team
- Final interview with the Onramps team lead
- Background check and reference check
Key Assessment Areas:
- Portfolio review and presentation
- Technical skills assessment, including proficiency with Adobe Creative Suite, HTML, and CSS
- Behavioral and situational interview questions focused on collaboration, problem-solving, and adaptability
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare a strong portfolio showcasing your multimedia design skills and experience
- Research WGU and the Onramps team to demonstrate your understanding of the company and its mission
ATS Keywords: Multimedia Design, Adobe Creative Suite, HTML, CSS, eLearning, Animation, Audio, Video, Collaboration, Agile, Learning Science
ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their skills and experience through a strong portfolio and well-prepared responses to interview questions.
π οΈ Tools & Technologies
- Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro)
- HTML5 and CSS3
- Video and audio editing software (e.g., Final Cut Pro, Audition)
- Project management tools (e.g., JIRA, Asana)
- Learning management systems (e.g., Canvas, Blackboard)
ASSUMPTION: Candidates should have experience with industry-standard design and multimedia production tools, as well as a willingness to learn and adapt to new technologies as needed.
π Cultural Fit Considerations
Company Values:
- Student-Centered
- Innovative
- Quality-Driven
- Collaborative
- Integrity
Work Style:
- Fast-paced and agile
- Collaborative and team-oriented
- Focused on continuous learning and improvement
- Results-driven and goal-oriented
Self-Assessment Questions:
- How do you incorporate student-centered design principles into your multimedia design work?
- Can you describe a time when you had to adapt to a significant change in project scope or direction, and how did you handle it?
- How do you approach learning and incorporating feedback from stakeholders and users into your design process?
ASSUMPTION: Candidates should be able to demonstrate a strong fit with WGU's company values and work style, as well as a commitment to student-centered design principles.
β οΈ Potential Challenges
- Working in a fast-paced, agile environment may require frequent adjustments to project scope and priorities
- Collaborating with cross-functional teams may present communication and coordination challenges
- Meeting tight deadlines and maintaining high-quality standards may require strong time management and prioritization skills
- Staying current with design trends and emerging media technologies may require continuous learning and adaptation
ASSUMPTION: Candidates should be prepared to navigate these potential challenges and demonstrate their ability to thrive in a dynamic and fast-paced work environment.
π Similar Roles Comparison
- This role differs from related positions, such as Multimedia Designer or Graphic Designer, in its focus on multimedia production for eLearning and its requirement for expertise in HTML and CSS
- Industry-specific context: The higher education sector is highly competitive, with a strong focus on innovation, quality, and student-centered design
- Career path comparison: This role offers a clear path for career growth and advancement within the design and multimedia production fields, with opportunities to expand into related roles or take on leadership positions
ASSUMPTION: Candidates should research similar roles and the higher education industry to gain a deeper understanding of the unique aspects of this position and the opportunities it offers for career growth and development.
π Sample Projects
- Developing a series of animated videos to explain complex scientific concepts for an online biology course
- Designing and producing a podcast to accompany an online history course, featuring interviews with experts and primary source materials
- Creating a interactive multimedia presentation to showcase a company's products and services, incorporating animation, audio, and video elements
ASSUMPTION: Candidates should be able to provide examples of their work that demonstrate their skills and experience in multimedia design and production, as well as their ability to meet project goals and objectives.
β Key Questions to Ask During Interview
- Can you describe the team structure and dynamics of the Onramps team, and how this role fits into the broader organization?
- How does WGU support the professional development and growth of its design and multimedia production team members?
- Can you provide an example of a recent project that required significant collaboration and coordination across multiple teams, and how was it handled?
- How does WGU measure the success of its multimedia content, and how is this information used to inform future design and production decisions?
- What is the typical work-life balance for this role, and how does WGU support work-life balance for its employees?
ASSUMPTION: Candidates should prepare thoughtful and insightful questions to demonstrate their interest in the role and their commitment to understanding the company and its mission.
π Next Steps for Applicants
To apply for this position:
- Submit your application through WGU's careers page
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare a strong portfolio showcasing your multimedia design skills and experience
- Research WGU and the Onramps team to demonstrate your understanding of the company and its mission
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.