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Onboard Brand and Product Marketing Specialist

MSC Cruises
Full-time
On-site
Remote

πŸ“Œ Core Information

πŸ”Ή Job Title: Onboard Brand and Product Marketing Specialist

πŸ”Ή Company: MSC Cruises

πŸ”Ή Location: Geneva, Switzerland

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 7, 2025

πŸ”Ή Experience Level: Mid-Senior level

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Collaborating with internal and external agencies to create impactful marketing materials
  • Managing content creation and translations for onboard communication channels
  • Executing innovative marketing programs and managing budgets
  • Ensuring adherence to brand guidelines and driving positive guest ratings

ASSUMPTION: This role requires strong project management, communication, and creative skills to coordinate with various teams and ensure timely, on-brand, and on-budget delivery of marketing materials.

πŸ“‹ Key Responsibilities

βœ… Brief internal and external agencies on creating marketing materials, including sales and product collateral, and guest experience communication, ensuring adherence to brand guidelines.

βœ… Write, proofread, and edit creative content across all channels where the onboard experience is promoted, including print and digital formats.

βœ… Work with external agencies and vendors to execute innovative marketing programs.

βœ… Manage ongoing and tactical actions to support onboard communication related to revenue and guest experience; review and approve requests for copy and content translations, managing budget and purchase orders and timing of updates to onboard materials based on seasonal and canvas changes.

βœ… Maintain a comprehensive catalogue of print and digital content, including copy, translations, and images; provide content updates for new ships and repositioning; manage the copy and translations database β€œGO” for all onboard communication channels.

ASSUMPTION: This role involves managing multiple priorities and stakeholders, requiring strong organizational and time management skills.

🎯 Required Qualifications

Education: BA or MA in Marketing or a related field

Experience: Previous experience working with marketing agencies, managing projects, and coordinating with creative teams. Experience in the cruise industry, either shoreside or onboard, is an advantage.

Required Skills:

  • Fluent in English. Proficiency in any other EU language is considered an advantage.
  • Creative storytelling abilities with examples of successful campaigns.
  • Proven ability to develop and execute innovative marketing strategies.
  • Ability to translate product information into clear, compelling narratives.
  • Demonstrated ability to manage multiple priorities and stakeholders effectively.
  • Strong time management and team working skills.

Preferred Skills:

  • Experience in the cruise industry.

ASSUMPTION: While not explicitly stated, proficiency in using marketing software and tools, as well as familiarity with brand management processes, would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between €45,000 and €65,000 per year, based on industry standards for a mid-senior level marketing role in Switzerland.

Benefits:

  • Competitive benefits package
  • Opportunities for professional growth and development
  • Global travel opportunities

Working Hours: Full-time, Monday to Friday, with occasional weekend or evening work as required.

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: MSC Cruises operates in the competitive cruise industry, focusing on providing exceptional guest experiences and driving revenue growth.

Company Size: MSC Cruises is a large corporation with over 16,000 employees worldwide, offering a structured and dynamic work environment.

Founded: MSC Cruises was founded in 1987 and has since grown to become the world’s third-largest cruise line.

Company Description:

  • MSC Cruises is the world’s third-largest cruise line and the market leader in Europe, South America, the Middle East, and Southern Africa.
  • The company operates a fleet of 22 modern ships, with three new vessels due to be launched in 2025, 2026, and 2027.
  • MSC Cruises is committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.

Company Specialties:

  • Cruise ship operations
  • Global marketing and sales
  • Sustainability initiatives

Company Website: http://www.msccruises.com/

ASSUMPTION: MSC Cruises' focus on sustainability and continuous growth provides opportunities for professionals seeking to make an impact in the cruise industry.

πŸ“Š Role Analysis

Career Level: This role is at the mid-senior level, requiring a balance of strategic thinking and hands-on execution.

Reporting Structure: The Onboard Brand and Product Marketing Specialist will report directly to the Head of Onboard Marketing.

Work Arrangement: This role is based at MSC Cruises' headquarters in Geneva, Switzerland, with occasional travel required for ship visits and meetings.

Growth Opportunities:

  • Progression to a senior marketing role within the company
  • Expansion of responsibilities to cover additional regions or product lines
  • Opportunities to work on special projects or initiatives

ASSUMPTION: Given MSC Cruises' global presence and growth plans, there are ample opportunities for career progression and development within the company.

🌍 Location & Work Environment

Office Type: MSC Cruises' headquarters in Geneva features a modern, collaborative work environment with state-of-the-art facilities.

Office Location(s): Avenue Eugene Pittard, 40, Geneva, Geneva 1206, CH

Geographic Context:

  • Geneva is a multicultural city with a high quality of life, offering a mix of urban and outdoor activities.
  • The city is well-connected by public transportation, with easy access to the international airport.
  • Geneva is known for its international community and offers a vibrant cultural scene.

Work Schedule: The work schedule is typically Monday to Friday, with occasional weekend or evening work as required to support onboard communication and events.

ASSUMPTION: Working in Geneva provides a unique opportunity to be part of a global company in a vibrant, multicultural city.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call interview with the HR department
  • On-site interview with the hiring manager and relevant team members
  • Background check and reference check

Key Assessment Areas:

  • Candidates' understanding of the cruise industry and MSC Cruises' brand
  • Candidates' marketing and project management skills
  • Candidates' ability to work effectively in a global, multicultural team

Application Tips:

  • Highlight relevant marketing experience and achievements in your resume
  • Tailor your cover letter to demonstrate your understanding of the role and fit with MSC Cruises' brand
  • Prepare examples of successful marketing campaigns you've worked on to discuss during the interview

ATS Keywords: Marketing agencies, project management, creative content, brand guidelines, onboard communication, revenue attainment, guest experience, budget management, translation management

ASSUMPTION: MSC Cruises' interview process is designed to assess candidates' technical skills, cultural fit, and alignment with the company's brand and values.

πŸ› οΈ Tools & Technologies

  • Marketing software (e.g., Adobe Creative Suite, Hootsuite, Mailchimp)
  • Project management tools (e.g., Asana, Trello, Microsoft Project)
  • Collaboration platforms (e.g., Microsoft Teams, Slack)

ASSUMPTION: Familiarity with industry-standard marketing and project management tools is expected for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Passion for excellence
  • Innovation and creativity
  • Global mindset

Work Style:

  • Collaborative and team-oriented
  • Results-driven and proactive
  • Adaptable and resilient

Self-Assessment Questions:

  • How do you ensure that your marketing materials align with MSC Cruises' brand guidelines and values?
  • Can you describe a time when you had to manage multiple priorities and stakeholders effectively?
  • How do you approach working in a global, multicultural team?

ASSUMPTION: MSC Cruises values candidates who are passionate, innovative, and globally-minded, with a strong work ethic and ability to thrive in a collaborative environment.

⚠️ Potential Challenges

  • Managing multiple priorities and stakeholders effectively
  • Working in a fast-paced, dynamic industry with frequent changes and updates
  • Adapting to a global work environment with diverse cultural norms and time zones
  • Occasional travel requirements for ship visits and meetings

ASSUMPTION: These challenges can be overcome with strong organizational skills, cultural sensitivity, and a proactive approach to time management.

πŸ“ˆ Similar Roles Comparison

  • This role is unique to MSC Cruises, focusing on onboard marketing and communication for the cruise industry.
  • Compared to other marketing roles, this position requires a strong understanding of the cruise industry and its unique challenges and opportunities.
  • Career progression in this role could lead to senior marketing positions within MSC Cruises or other cruise lines.

ASSUMPTION: While this role shares similarities with other marketing positions, its focus on the cruise industry and onboard communication sets it apart.

πŸ“ Sample Projects

  • Developing and executing a marketing campaign to promote a new onboard product or service
  • Managing the translation and localization of marketing materials for multiple languages and regions
  • Collaborating with external agencies to create and deliver impactful onboard communication materials

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for the Onboard Brand and Product Marketing Specialist role.

❓ Key Questions to Ask During Interview

  • Can you describe the company's plans for growth and expansion in the next 5 years?
  • How does this role contribute to the company's overall marketing strategy?
  • What opportunities are there for professional development and growth within the company?
  • How does the company support work-life balance for its employees?
  • What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: Asking these questions demonstrates your interest in the role and the company, and provides valuable insights into the work environment and career growth opportunities.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant marketing experience and skills
  • Prepare examples of successful marketing campaigns you've worked on to discuss during the interview
  • Follow up with the HR department one week after submitting your application to confirm receipt and inquire about the next steps in the process

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.