🔹 Job Title: Partner Growth & Agility Associate, Japanese Language (Kuala Lumpur)
🔹 Company: Expedia Group
🔹 Location: Kuala Lumpur, Malaysia
🔹 Job Type: Full-Time
🔹 Category: Travel & Hospitality
🔹 Date Posted: May 22, 2025
🔹 Experience Level: Entry to Mid-Level
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires strong communication skills, cultural sensitivity, and a deep understanding of the Japanese language and business culture to effectively work with hotel partners in Japan.
✅ Reach out to a portfolio of existing accommodation partners daily to optimize rate and availability competitiveness on the Expedia platform
✅ Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs
✅ Coordinate with other account management teams to secure an aligned and effective level of competitiveness across high-demand Asia Pacific markets
✅ Educate hotel partners on the self-service features available on Expedia Partner Central to make them independent in managing all the core aspects of our marketplace
✅ Re-establish core fundamentals to re-engage with dormant hotel partners
✅ Shop Expedia sites as a traveler would to identify issues that may not have been identified by our automated shopping tools and help to identify additional root causes of uncompetitiveness
ASSUMPTION: This role involves a significant amount of outbound calling and requires excellent communication skills, patience, and persistence to effectively work with hotel partners.
Education: Bachelor's Degree in a related field or equivalent professional experience
Experience: 1-3 years of experience in hotel sales/revenue management, account management, inside sales, or business development preferred
Required Skills:
Preferred Skills:
ASSUMPTION: Given the nature of the role, candidates with experience in hotel sales, revenue management, or account management may have an advantage. Familiarity with the Expedia platform and Partner Central is also beneficial but not required.
Salary Range: Based on industry standards for entry to mid-level roles in the travel and hospitality sector in Kuala Lumpur, the estimated salary range for this role is MYR 5,000 - 7,000 per month. This range is inclusive of a base salary and any applicable bonuses or commission.
Benefits:
Working Hours: Full-time position with standard office hours (Monday to Friday, 9:00 AM to 6:00 PM) and occasional overtime as needed
ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience, skills, and the company's performance. The benefits listed are subject to change and may be subject to eligibility requirements.
Industry: Expedia Group operates in the online travel and technology sector, powering global travel for everyone, everywhere. They offer a wide range of travel services, including accommodation bookings, flights, vacation packages, and ancillary services.
Company Size: Expedia Group is a large corporation with over 10,000 employees worldwide. This size allows for diverse career opportunities and extensive resources for professional development.
Founded: Expedia Group was founded in 1996 and has since grown to become one of the world's leading travel companies.
Company Description:
Company Specialties:
Company Website: expediagroup.com
ASSUMPTION: Expedia Group's extensive global presence and diverse portfolio of travel services provide ample opportunities for career growth and development within the company.
Career Level: This role is an entry to mid-level position within the Partner Growth & Agility team at Expedia Group. It offers an opportunity to gain valuable experience in hotel sales, revenue management, and account management.
Reporting Structure: The Partner Growth & Agility Associate will report directly to the Partner Growth & Agility Manager and work closely with other account management teams within the organization.
Work Arrangement: This is an on-site role based in Kuala Lumpur, Malaysia. The work arrangement may include occasional remote work, depending on the company's policies and the employee's performance.
Growth Opportunities:
ASSUMPTION: Given Expedia Group's large size and diverse range of services, there are ample opportunities for career growth and development within the company.
Office Type: Expedia Group's Kuala Lumpur office is a modern, collaborative workspace designed to foster creativity and productivity.
Office Location(s): 1111 Expedia Group Way W., Seattle, WA 98119, US (Global Headquarters); DLF City Phase 1 Road, Gurgaon, Haryana 122002, IN (Asia Pacific Regional Office)
Geographic Context:
Work Schedule: Standard office hours (Monday to Friday, 9:00 AM to 6:00 PM) with occasional overtime as needed
ASSUMPTION: Kuala Lumpur's vibrant culture, diverse population, and tropical climate make it an attractive location for expats and locals alike. The city offers a wide range of amenities and recreational activities to suit various interests.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Japanese language proficiency, hotel sales, revenue management, account management, communication skills, problem-solving, cultural sensitivity
ASSUMPTION: Given the competitive nature of the travel and hospitality industry, candidates should expect a thorough interview process that focuses on their communication, problem-solving, and sales skills. Familiarity with the Expedia platform and Partner Central is also beneficial but not required.
ASSUMPTION: Familiarity with the Expedia platform and Partner Central is beneficial but not required. The role may require the use of various tools and technologies to effectively manage hotel partner relationships and optimize rates and availability on the Expedia platform.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Candidates who align with Expedia Group's values and work style are more likely to succeed in this role and contribute to the company's continued success.
ASSUMPTION: These challenges can be overcome with strong communication skills, cultural sensitivity, and a proactive approach to problem-solving.
ASSUMPTION: While this role shares similarities with other account management or business development positions, its focus on optimizing rates and availability competitiveness on the Expedia platform for high-demand markets sets it apart.
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and initiatives that the Partner Growth & Agility Associate may undertake to optimize rates and availability competitiveness on the Expedia platform.
ASSUMPTION: These key questions help candidates better understand the role's expectations, the company's culture, and the opportunities for professional growth and development.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.