Pharmacy Account Management Advisor - Remote - Texas

📌 Core Information

🔹 Job Title: Pharmacy Account Management Advisor - Remote - Texas

🔹 Company: The Cigna Group

🔹 Location: Texas, United States

🔹 Job Type: Full-Time, Remote

🔹 Category: Health Care

🔹 Date Posted: June 11, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote (Texas)

🚀 Job Overview

Key aspects of this role include:

• Serving as the primary pharmacy benefits subject matter expert for Cigna Pharmacy clients in the under 500 employee market segment.
• Developing and maintaining relationships with internal stakeholders, clients, brokers/consultants to support Cigna Pharmacy Management client retention and growth strategies.
• Providing expertise in implementation, reporting, and day-to-day service functions.
• Educating and advancing the knowledge of pharmacy within the Cigna Medical sales organization.

ASSUMPTION: This role requires a balance of technical pharmacy knowledge, strong communication skills, and the ability to build and maintain relationships with various stakeholders.

📋 Key Responsibilities

✅ Retain assigned book of business by providing exceptional client service and support.

✅ Educate and consistently advance the knowledge of pharmacy within the Cigna Medical sales organization through training sessions, presentations, and one-on-one coaching.

✅ Participate in client meetings and presentations to review client performance and offer and sell a suite of pharmacy management programs and solutions.

✅ Uncover and promote opportunities to expand the pharmacy earnings contribution to the broader Cigna organization through individual client and medical sales organization initiatives and efforts.

✅ Partner with medical sales, underwriting, and other departments as the pharmacy subject matter expert for pricing, competitive intelligence, and pharmacy renewal strategies to retain and grow the assigned book of business.

ASSUMPTION: This role requires strong communication, presentation, and interpersonal skills to effectively collaborate with various internal and external stakeholders.

🎯 Required Qualifications

Education: Bachelor's degree preferred

Experience: 3+ years of Pharmacy Benefit Management (PBM) experience supporting client expectations

Required Skills:

• Proven ability to manage a renewal independently with minimal supervision
• Experience with consultative client management methodologies
• Operational understanding and competence with the PBM business model
• Understanding of the financial and pricing strategy of PBM
• Excellent verbal and writing communication skills
• Excellent presentation skills in group settings
• Technical skills using all Microsoft programs

Preferred Skills:

• Ability to navigate and leverage the broader organization to better support clients
• Self-motivated individual displaying ownership, flexibility, accountability, and responsibility

ASSUMPTION: While a Bachelor's degree is preferred, relevant experience may be considered in lieu of formal education.

💰 Compensation & Benefits

Salary Range: $70,000 - $90,000 per year (Based on industry standards for a mid-level PBM role in Texas)

Benefits:

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (vacation, sick, and holidays)
• Employee assistance program
• Tuition reimbursement

Working Hours: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM CST, with the ability to work remotely from Texas

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: The Cigna Group operates in the health care industry, focusing on creating a better future built on the vitality of every individual and every community.

Company Size: The Cigna Group is a large organization with over 10,000 employees globally, providing a diverse and collaborative work environment.

Founded: The Cigna Group was founded in 1982 and has since grown to become a global health company with operations in more than 30 countries and jurisdictions.

Company Description:

• The Cigna Group is committed to creating a better future through innovative health solutions and partnerships.
• The company offers a wide range of products and services, including health care, health services, and employee benefits.
• The Cigna Group maintains sales capabilities in more than 30 countries and jurisdictions, with more than 190 million customer relationships around the world.

Company Specialties:

• Health care services
• Health benefits
• Employee benefits
• Global health solutions

Company Website: https://www.thecignagroup.com/

ASSUMPTION: The Cigna Group's extensive global presence and diverse product offerings provide ample opportunities for career growth and development.

📊 Role Analysis

Career Level: This role is a mid-level position within the Cigna Group's career track structure.

Reporting Structure: The Pharmacy Account Management Advisor reports directly to the Pharmacy Account Management Manager and works closely with the Cigna Medical sales organization, underwriting, and other departments.

Work Arrangement: This role is remote, with the ability to work from Texas. Occasional travel may be required, up to 20% of the time, depending on the candidate's location and with little or no advance notice.

Growth Opportunities:

• Progression to a senior-level role within the Pharmacy Account Management team
• Expansion into other areas of the Cigna Group, such as health care services or employee benefits
• Development of leadership and management skills through mentorship and training programs

ASSUMPTION: The Cigna Group's large size and diverse product offerings provide numerous opportunities for career growth and development within the organization.

🌍 Location & Work Environment

Office Type: Remote work environment with the ability to work from Texas

Office Location(s): Texas, United States

Geographic Context:

• Texas is the second-largest state in the United States by both area and population, offering a diverse range of cultural, recreational, and economic opportunities.
• The remote work environment allows for flexibility and a better work-life balance.
• The ability to work from Texas provides access to a large talent pool and a robust health care industry.

Work Schedule: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM CST, with the ability to work remotely and maintain a flexible schedule

ASSUMPTION: The remote work environment and flexible schedule offered by this role can provide a better work-life balance and increased job satisfaction.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-depth phone or video interview with the Pharmacy Account Management Manager
• Final interview with the Pharmacy Account Management Director

Key Assessment Areas:

• Pharmacy Benefit Management knowledge and experience
• Communication and presentation skills
• Relationship-building and client management abilities
• Problem-solving and analytical skills

Application Tips:

• Highlight relevant PBM experience and accomplishments in your resume
• Tailor your cover letter to demonstrate your understanding of the role and how your skills and experience make you a strong fit
• Prepare for behavioral interview questions that focus on your client management, problem-solving, and communication skills

ATS Keywords: Pharmacy Benefit Management, Client Management, Consultative Solutions, Communication Skills, Presentation Skills, Microsoft Programs, Analytical Skills, Relationship Building, Problem Solving, Negotiation Skills, Operational Understanding, Pricing Strategy, Self-Motivated, Flexibility, Accountability, Responsibility

ASSUMPTION: The interview process for this role will focus on assessing the candidate's technical pharmacy knowledge, communication skills, and ability to build and maintain relationships with various stakeholders.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Customer Relationship Management (CRM) software (e.g., Salesforce, Zoho CRM)
• Pharmacy Benefit Management software and platforms (e.g., Express Scripts, CVS Caremark)

ASSUMPTION: The tools and technologies required for this role are standard for the health care and pharmaceutical industries and can be easily learned by candidates with relevant experience.

👔 Cultural Fit Considerations

Company Values:

• Customer-focused
• Collaborative
• Innovative
• Accountable

Work Style:

• Self-motivated and independent
• Strong communication and presentation skills
• Ability to work effectively with various internal and external stakeholders

Self-Assessment Questions:

• Do you have a strong understanding of the PBM business model and pricing strategies?
• Are you comfortable working independently and managing your own time and priorities?
• Do you possess excellent communication and presentation skills, and are you able to tailor your message to different audiences?

ASSUMPTION: The ideal candidate for this role will be a self-motivated, independent worker with strong communication and presentation skills, as well as a solid understanding of the PBM business model and pricing strategies.

⚠️ Potential Challenges

• Managing a remote work environment and maintaining productivity and focus
• Balancing the demands of client management, internal stakeholder communication, and day-to-day service functions
• Keeping up with industry trends and changes in the health care and pharmaceutical industries
• Adapting to a dynamic and fast-paced work environment

ASSUMPTION: The potential challenges associated with this role can be mitigated by strong time management skills, effective communication, and a proactive approach to staying informed about industry trends and developments.

📈 Similar Roles Comparison

• This role differs from other pharmacy account management positions in that it focuses on the under 500 employee market segment and requires a strong understanding of the PBM business model and pricing strategies.
• Compared to other health care and pharmaceutical industry roles, this position offers a unique blend of technical pharmacy knowledge, strong communication and presentation skills, and the ability to build and maintain relationships with various stakeholders.
• Career progression in this role may involve moving into a senior-level position within the Pharmacy Account Management team or expanding into other areas of the Cigna Group, such as health care services or employee benefits.

ASSUMPTION: This role offers a unique blend of technical pharmacy knowledge, strong communication and presentation skills, and the ability to build and maintain relationships with various stakeholders, making it an attractive opportunity for candidates with relevant experience.

📝 Sample Projects

• Developing and delivering a training session on the latest PBM trends and best practices for the Cigna Medical sales organization
• Conducting a competitive analysis of the PBM market and presenting findings to the Pharmacy Account Management team and internal stakeholders
• Managing a client renewal process, including pricing negotiations, contract discussions, and service level agreement (SLA) reviews

ASSUMPTION: The sample projects provided are representative of the types of tasks and responsibilities that may be required in this role, but the specific projects and priorities may vary depending on the candidate's skills, experience, and the needs of the organization.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does the Pharmacy Account Management team collaborate with other departments, such as underwriting and medical sales, to retain and grow the assigned book of business?
• What opportunities exist for professional development and career growth within the Pharmacy Account Management team and the broader Cigna Group?
• How does the company support work-life balance for remote employees?
• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and provides an opportunity to assess the company culture and work environment.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the link provided
• Tailor your resume to highlight your relevant PBM experience and accomplishments
• Write a cover letter that demonstrates your understanding of the role and how your skills and experience make you a strong fit
• Prepare for behavioral interview questions that focus on your client management, problem-solving, and communication skills
• Follow up with the hiring manager one week after submitting your application to confirm receipt and reiterate your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.