Producer, Marketing Operations

📌 Core Information

🔹 Job Title: Producer, Marketing Operations

🔹 Company: VML MAP

🔹 Location: San José, San José Province, Costa Rica

🔹 Job Type: On-site

🔹 Category: Marketing

🔹 Date Posted: May 12, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Driving marketing project execution for international clients
• Collaborating with internal and external stakeholders
• Managing project timelines, budgets, and resources
• Ensuring high-quality deliverables and brand standards
• Working in a global, collaborative team environment

ASSUMPTION: This role requires strong project management skills, client-facing experience, and the ability to thrive in a dynamic, global team.

📋 Key Responsibilities

✅ Collaborate with internal and external stakeholders to ensure seamless project execution and alignment with client goals.

✅ Partner with Operations Managers to manage daily workload, optimize resource allocation, and ensure appropriate staffing levels.

✅ Create and maintain detailed project timelines and budgets, proactively identifying and implementing risk mitigation strategies.

✅ Uphold brand standards and quality expectations across all project deliverables, ensuring consistency and excellence.

✅ Proactively identify and address team challenges, escalating issues as needed, and provide regular, clear reports to management and stakeholders on project status and performance.

ASSUMPTION: Successful candidates will have experience managing multiple projects simultaneously, strong communication skills, and the ability to navigate complex organizations.

🎯 Required Qualifications

Education: Post-secondary education in Marketing, Communication, Project Management, or a related field.

Experience: 2+ years of experience as a Producer, Project Manager, or Coordinator with a focus on CRM and/or digital marketing projects.

Required Skills:

• Proven ability to manage project budgets, monitor resource allocation, and contribute to forecasting efforts
• Proven track record of successful client management, including proactive communication and effective expectation setting
• Excellent and professional verbal and written communication in English
• Proficiency in Microsoft Office Suite and familiarity with CRM software (e.g., Adobe Campaign, Salesforce, Braze, etc.)
• Flexible mindset and ability to adapt quickly to demands of challenging and unique projects

Preferred Skills:

• Experience working with international clients
• Fluency in additional languages

ASSUMPTION: Candidates with experience in marketing operations, CRM, or digital marketing projects are strongly encouraged to apply.

💰 Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between $45,000 and $65,000 USD per year, based on industry standards for a Marketing Producer role in Costa Rica with 2-5 years of experience.

Benefits:

• Health insurance
• Retirement plan
• Paid time off
• Professional development opportunities

Working Hours: Full-time, Monday-Friday, with some flexibility for project demands.

ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper-personalization at scale, marketing automation, and CRM.

Company Size: VML MAP is part of the global VML network, encompassing more than 30,000 employees across 150+ offices in 60+ markets. The local office in San José has around 100 employees.

Founded: VML MAP was founded in 2018 as a joint venture between Wunderman Thompson and MAP.

Company Description:

• VML MAP helps businesses become truly customer-centric through personalized customer experiences
• The company works with major international clients to deliver innovative campaigns
• VML MAP fosters a flat organizational environment that encourages collaboration and drives innovative solutions

Company Specialties:

• Marketing automation
• CRM
• Personalized customer experiences

Company Website: vml-map.com

ASSUMPTION: VML MAP's focus on personalized customer experiences and marketing automation makes it an attractive employer for marketing professionals seeking to work in a dynamic, innovative environment.

📊 Role Analysis

Career Level: This role is suitable for an early to mid-career marketing professional with 2-5 years of experience in project management, CRM, or digital marketing.

Reporting Structure: The Producer will report directly to the Operations Manager and work closely with Campaign Specialists, Coordinators, Solution Experts, and Account Management professionals.

Work Arrangement: This is an on-site role, with some flexibility for remote work as needed.

Growth Opportunities:

• Advancement to a Senior Producer or Operations Manager role
• Expansion of responsibilities to include team leadership or mentoring
• Opportunities to work on diverse projects and gain exposure to different industries

ASSUMPTION: Successful candidates will have the opportunity to grow within the organization and take on more responsibilities as they develop their skills and demonstrate their value.

🌍 Location & Work Environment

Office Type: VML MAP's San José office is a modern, collaborative workspace with an open floor plan.

Office Location(s): The office is located in the heart of San José, close to public transportation and amenities.

Geographic Context:

• San José is the capital and largest city of Costa Rica, with a population of around 335,000 people
• The city offers a vibrant cultural scene, with numerous museums, theaters, and festivals
• Costa Rica is known for its natural beauty, with beaches, volcanoes, and rainforests within easy reach

Work Schedule: The standard workweek is Monday-Friday, from 8:00 AM to 5:00 PM, with a one-hour lunch break.

ASSUMPTION: Candidates should be comfortable working in a dynamic, multicultural environment and be able to thrive in a fast-paced, collaborative setting.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call interview with the Hiring Manager
• In-person or virtual interview with the team
• Final interview with the Operations Manager

Key Assessment Areas:

• Project management skills
• Client management experience
• Communication and collaboration abilities
• Adaptability and problem-solving skills

Application Tips:

• Highlight relevant project management experience and achievements
• Tailor your resume to emphasize skills and experiences relevant to the role
• Prepare examples of successful client management and project execution
• Demonstrate your understanding of marketing automation and CRM

ATS Keywords: Marketing Operations, Project Management, CRM, Client Management, Marketing Automation, Personalization, Budget Management, Resource Allocation, Risk Mitigation, Teamwork, Collaboration

ASSUMPTION: The application process may vary depending on the specific needs of the hiring team and the number of applicants.

🛠️ Tools & Technologies

• Microsoft Office Suite
• CRM software (e.g., Adobe Campaign, Salesforce, Braze, etc.)
• Project management tools (e.g., Asana, Trello, Jira, etc.)
• Marketing automation platforms (e.g., Marketo, Pardot, HubSpot, etc.)

ASSUMPTION: Successful candidates will have experience with relevant project management and marketing automation tools.

👔 Cultural Fit Considerations

Company Values:

• Collaboration
• Innovation
• Customer-centricity
• Accountability
• Integrity

Work Style:

• Dynamic and fast-paced
• Collaborative and team-oriented
• Results-driven and focused on delivering high-quality work
• Adaptable and able to thrive in a changing environment

Self-Assessment Questions:

• Do you thrive in a collaborative, team-oriented environment?
• Are you comfortable working with international clients and teams?
• Can you adapt quickly to changing priorities and demands?
• Do you have a proven track record of delivering high-quality work under tight deadlines?

ASSUMPTION: Successful candidates will be able to demonstrate a strong cultural fit with VML MAP's values and work style.

⚠️ Potential Challenges

• Managing multiple projects simultaneously with tight deadlines
• Navigating a complex, global organization
• Working with diverse teams and stakeholders
• Adapting to changing priorities and demands

ASSUMPTION: Successful candidates will be able to overcome these challenges and thrive in a dynamic, fast-paced environment.

📈 Similar Roles Comparison

• This role is similar to a Project Manager or Marketing Operations Specialist role, but with a stronger focus on client management and international collaboration
• VML MAP's focus on personalized customer experiences sets it apart from other marketing agencies
• This role offers opportunities for growth and exposure to diverse projects and industries

ASSUMPTION: Candidates should consider their career goals and preferences when comparing this role to similar positions in the industry.

📝 Sample Projects

• Managing a global marketing campaign for a major international client
• Implementing a marketing automation platform for a regional retail chain
• Developing and executing a personalized customer experience strategy for a financial services company

ASSUMPTION: Successful candidates will have experience with relevant marketing projects and be able to provide specific examples of their achievements.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and how this role fits within it?
• What are the most significant challenges facing the team or the company, and how can this role help address them?
• How does VML MAP support the professional development and growth of its employees?
• What are the key priorities for this role in the first 90 days?
• How does VML MAP foster a collaborative and innovative work environment?

ASSUMPTION: Candidates should prepare thoughtful questions that demonstrate their interest in the role and the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the following link: Apply Now
• Tailor your resume to highlight relevant project management, client management, and marketing automation experience
• Prepare a cover letter that explains your interest in the role and how your skills and experience make you a strong fit
• Prepare examples of successful project management and client management achievements
• Follow up with the hiring team one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.