Program Manager, Growth and Community

📌 Core Information

🔹 Job Title: Program Manager, Growth and Community

🔹 Company: Timescale

🔹 Location: United States (Remote)

🔹 Job Type: Full-Time

🔹 Category: Marketing

🔹 Date Posted: May 15, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: Remote (Global)

🚀 Job Overview

Key aspects of this role include:

• Managing and executing community marketing programs to drive engagement and adoption
• Serving as the Directly Responsible Individual (DRI) for assigned projects, ensuring clear understanding of goals, timelines, and deliverables
• Leading project planning sessions, defining workstreams, identifying potential risks, and managing dependencies
• Acting as a key point of connection between teams to facilitate efficient workflows and resolve obstacles
• Analyzing program metrics to assess effectiveness, adapt strategies as needed, and report results to relevant stakeholders

ASSUMPTION: This role requires a balance of strategic thinking and tactical execution, with a strong focus on community engagement and project management.

📋 Key Responsibilities

✅ Develop and manage low-touch programs for smaller users and self-serve customers

✅ Facilitate the capture of authentic, high-trust narratives that drive word-of-mouth marketing and enhance discoverability

✅ Implement strategies that enable long-tail users to advocate for Timescale without requiring high-touch investment

✅ Monitor and analyze program metrics to assess effectiveness, adapt strategies as needed, and report results to relevant stakeholders

✅ Serve as the Directly Responsible Individual (DRI) for assigned projects, ensuring clear understanding of goals, timelines, and deliverables

✅ Own the creation, documentation, and dissemination of program requirements, roadmaps, and key success indicators

✅ Lead project planning sessions, define workstreams, identify potential risks, and manage dependencies

✅ Act as a key point of connection between teams to facilitate efficient workflows and resolve any obstacles

ASSUMPTION: This role involves a mix of strategic planning, hands-on execution, and cross-functional collaboration to drive community growth and marketing success.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)

Experience: A minimum of 2-5 years of experience in program management, project management, or similar roles within marketing or technology organizations

Required Skills:

• Exceptional organizational capabilities with a proven ability to manage multiple programs and demanding timelines concurrently
• Outstanding written and verbal communication skills, with the ability to effectively convey ideas to diverse teams and stakeholders
• Strong leadership abilities, with experience in influencing and leading without direct authority
• Resourceful and solution-oriented, with experience in navigating ambiguity and managing competing priorities
• Proficient in tracking and analyzing metrics to evaluate program effectiveness and support data-driven decision-making
• Familiarity with growth-focused and community-driven marketing methodologies; experience with developer communities is considered a plus
• Proficiency in using project management software and familiarity with analytics tools such as Google Analytics and HubSpot

Preferred Skills:

• Experience with PostgreSQL or other relational databases
• Fluency in additional languages (e.g., Spanish, French, German)

ASSUMPTION: The ideal candidate will have a strong background in program management, marketing, and community building, with a passion for developer-focused content creation and community engagement.

💰 Compensation & Benefits

Salary Range: $80,000 - $120,000 per year (based on experience and location)

Benefits:

• Flexible PTO and family leave
• Fridays off in August
• Full remote work from almost anywhere
• Stock options
• Monthly WiFi stipend
• Professional development and educational benefits
• Premium insurance options for you and your family (US employees)

Working Hours: Full-time (40 hours per week) with flexible scheduling

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles, experience levels, and locations. Actual compensation may vary based on individual qualifications and company discretion.

📌 Applicant Insights

🔍 Company Context

Industry: Timescale operates in the software development industry, focusing on creating a modern cloud platform built on PostgreSQL for time series, events, and analytics.

Company Size: Timescale has 51-200 employees, providing a mid-sized company environment with opportunities for growth and impact.

Founded: Timescale was founded in 2015 and is headquartered in New York, New York.

Company Description:

• Timescale is addressing the challenge of helping developers, businesses, and society make sense of the data that humans and their machines are generating in copious amounts.
• The company's flagship product, TimescaleDB, is an open-source time-series database that natively supports full-SQL, combining the power, reliability, and ease-of-use of a relational database with the scalability typically seen in NoSQL systems.
• TimescaleDB is deployed for powering mission-critical applications across various industries, including manufacturing, space, utilities, oil & gas, logistics, mining, ad tech, finance, telecom, and more.

Company Specialties:

• RDBMS
• OpenTelemetry
• Observability
• Promscale
• Technology
• PostgreSQL
• SQL
• Data Historian
• Geospatial Data
• Time-Series Data
• Databases
• IoT
• Sensor Data
• Metrics
• Developer Community
• Software Development
• Open Source
• Software
• and Data Management

Company Website: www.timescale.com

ASSUMPTION: Timescale is a well-established company in the software development industry, with a strong focus on open-source technology and community engagement.

📊 Role Analysis

Career Level: This role is at the mid-level, requiring a balance of strategic thinking and tactical execution, with opportunities for growth and development.

Reporting Structure: The Program Manager will report directly to the Head of Marketing or a similar role, working closely with cross-functional teams to drive community growth and marketing success.

Work Arrangement: This is a remote, full-time position with flexible scheduling, allowing for a global candidate pool.

Growth Opportunities:

• As Timescale continues to grow, there will be opportunities for the Program Manager to take on more responsibility and advance their career within the marketing team or the company as a whole.
• The company offers professional development and educational benefits, supporting employees' growth and learning.

ASSUMPTION: This role offers a unique opportunity to grow both personally and professionally, working on impactful projects and collaborating with a diverse, global team.

🌍 Location & Work Environment

Office Type: Remote-first, with no physical office requirement

Office Location(s): N/A (remote work)

Geographic Context:

• The United States has a diverse and vibrant tech industry, with a strong focus on innovation and growth.
• Timescale's remote-first work environment allows for a global candidate pool, fostering diversity and inclusion.
• The company's headquarters are in New York, New York, but employees can be based anywhere in the United States or globally.

Work Schedule: Full-time (40 hours per week) with flexible scheduling, allowing for a healthy work-life balance

ASSUMPTION: Timescale's remote-first work environment promotes flexibility, work-life balance, and diversity, enabling employees to work from anywhere in the world.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the HR team
• Technical assessment or case study (if applicable)
• Interview with the hiring manager and/or team members
• Final interview with the Head of Marketing or a similar role
• Background check and offer extension

Key Assessment Areas:

• Program management and project planning skills
• Communication and leadership abilities
• Analytical and problem-solving skills
• Cultural fit and alignment with Timescale's values

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Demonstrate your understanding of Timescale's products and the time-series data management industry
• Showcase your ability to manage multiple projects and work effectively in a remote, global team environment

ATS Keywords: Program Management, Project Management, Community Marketing, Marketing Strategy, Developer Community, Time-Series Data, PostgreSQL, SQL, Marketing Programs, Growth Initiatives

ASSUMPTION: Timescale's interview process is designed to assess candidates' skills, cultural fit, and alignment with the company's mission and values, with a focus on program management and marketing expertise.

🛠️ Tools & Technologies

• Project management software (e.g., Asana, Jira, Trello)
• Analytics tools (e.g., Google Analytics, HubSpot)
• TimescaleDB (PostgreSQL-based time-series database)
• Additional tools and technologies may be required based on specific projects and initiatives

ASSUMPTION: Timescale uses a variety of tools and technologies to support its marketing efforts, with a focus on project management, analytics, and time-series data management.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric
• Innovative
• Collaborative
• Transparent
• Empowering

Work Style:

• Remote-first, with a focus on asynchronous communication and work-life balance
• Data-driven, with a strong emphasis on metrics and analytics
• Collaborative, with a focus on cross-functional teamwork and open communication

Self-Assessment Questions:

• Do you thrive in a remote, global team environment, with a focus on asynchronous communication and work-life balance?
• Are you comfortable working with data and metrics to drive decision-making and program effectiveness?
• Do you have experience managing multiple projects and working effectively with cross-functional teams?

ASSUMPTION: Timescale values candidates who are comfortable working remotely, data-driven, and collaborative, with a strong focus on customer-centric innovation and empowerment.

⚠️ Potential Challenges

• Managing multiple projects and programs simultaneously, requiring strong organizational skills and time management
• Working effectively in a remote, global team environment, with a focus on asynchronous communication and collaboration
• Adapting to a fast-paced, dynamic environment where priorities can shift quickly, requiring flexibility and agility
• Balancing strategic thinking and tactical execution, with a strong focus on community engagement and program management

ASSUMPTION: These challenges are inherent to the role and require a strong, adaptable candidate with a proven track record in program management and marketing.

📈 Similar Roles Comparison

• This role is unique in its focus on community marketing and growth initiatives within the time-series data management industry
• Similar roles may include Community Manager, Growth Marketing Manager, or Marketing Program Manager, but this role is distinct in its focus on time-series data and developer communities
• Career paths for this role may include advancement to Senior Program Manager, Director of Marketing, or other leadership roles within the marketing team or the company as a whole

ASSUMPTION: This role offers a unique opportunity to drive community growth and marketing success within the time-series data management industry, with a strong focus on program management and strategic thinking.

📝 Sample Projects

• Developing and executing a low-touch program for smaller users and self-serve customers, driving engagement and adoption
• Facilitating the capture of authentic, high-trust narratives that drive word-of-mouth marketing and enhance discoverability
• Implementing strategies that enable long-tail users to advocate for Timescale without requiring high-touch investment
• Monitoring and analyzing program metrics to assess effectiveness, adapt strategies as needed, and report results to relevant stakeholders
• Serving as the Directly Responsible Individual (DRI) for assigned projects, ensuring clear understanding of goals, timelines, and deliverables
• Leading project planning sessions, defining workstreams, identifying potential risks, and managing dependencies
• Acting as a key point of connection between teams to facilitate efficient workflows and resolve any obstacles

ASSUMPTION: These sample projects highlight the key responsibilities and required skills for this role, with a focus on program management, community engagement, and strategic thinking.

❓ Key Questions to Ask During Interview

• Can you describe the typical work arrangement for this role, and how it supports a healthy work-life balance?
• How does Timescale support the professional development and growth of its employees, particularly in this role?
• Can you provide an example of a successful community marketing initiative at Timescale, and how this role contributed to its success?
• How does Timescale measure the effectiveness of its community marketing programs, and how does this role contribute to that process?
• What are the key challenges facing the time-series data management industry, and how does this role address those challenges?

ASSUMPTION: These key questions help candidates assess the role's fit with their skills, experience, and career goals, as well as Timescale's company culture and work environment.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare examples of your past program management and community engagement work, demonstrating your ability to drive results and impact
• Follow up with Timescale one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.