A

Program Manager II, RBS Brand Experience

Amazon
Full-time
On-site
Bangalore, Karnātaka, India
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Program Manager II, RBS Brand Experience

πŸ”Ή Company: Amazon

πŸ”Ή Location: Bengaluru, Karnataka, India

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Software Development

πŸ”Ή Date Posted: May 2, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Expanding and managing a strategic roadmap for innovative customer solutions
  • Implementing programs to enhance engagement with Amazon Selling Partners
  • Championing these programs and holding team members accountable for progress
  • Creating reporting and metrics to demonstrate progress and provide insights

ASSUMPTION: This role requires a balance of strategic thinking and hands-on execution. The ideal candidate will have experience in program management, cross-functional leadership, and data analysis.

πŸ“‹ Key Responsibilities

βœ… Drive the expansion and management of a strategic roadmap involving unique and innovative customer solutions

βœ… Implement programs to drive broader and deeper engagement of Amazon Selling Partners, thereby improving the adoption of the product

βœ… Champion these programs and hold team members accountable for progress on key program actions

βœ… Create reporting and metrics to demonstrate progress towards goals, provide new insights, and allow for regular updates to senior leadership

ASSUMPTION: This role involves working with multiple teams and stakeholders, requiring strong communication and problem-solving skills.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Engineering, or a related field

Experience: 2-5 years of experience in program management, with a focus on cross-functional leadership and data analysis

Required Skills:

  • Program Management
  • Cross-Functional Leadership
  • Data Analysis
  • Customer Engagement
  • Reporting
  • Problem Solving
  • Communication
  • Attention to Detail
  • Innovation
  • Stakeholder Management
  • Project Management
  • Strategic Planning
  • Metrics Development
  • Team Accountability
  • Operational Efficiency
  • Customer-Centric Approach

Preferred Skills:

  • Experience with Amazon's internal tools and systems
  • Fluency in multiple languages

ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role due to the global nature of Amazon's operations.

πŸ’° Compensation & Benefits

Salary Range: INR 1,200,000 - 1,800,000 per annum (Estimated based on industry standards for the role, experience level, and location)

Benefits:

  • Health, dental, and vision insurance
  • Retirement savings plan
  • Paid time off
  • Maternity and paternity leave
  • Employee discounts

Working Hours: Full-time, typically 40 hours per week, with some flexibility for remote work

ASSUMPTION: The salary range provided is an estimate based on industry standards for the role, experience level, and location. Actual compensation may vary based on factors such as skills, experience, and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Amazon operates in the e-commerce and technology sectors, with a focus on innovation, customer obsession, and operational excellence.

Company Size: Amazon is a large, global organization with over 10,000 employees. This size offers opportunities for career growth and exposure to diverse teams and projects.

Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA.

Company Description:

  • Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
  • The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
  • Amazon's mission is to be Earth's most customer-centric company.

Company Specialties:

  • E-commerce
  • Retail
  • Operations
  • Internet

Company Website: Amazon.com

ASSUMPTION: Amazon's large size and global presence offer opportunities for career growth and exposure to diverse teams and projects. The company's focus on innovation and customer obsession creates a dynamic and challenging work environment.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level career stage, requiring a balance of strategic thinking and hands-on execution.

Reporting Structure: The Program Manager II reports directly to the Program Manager I and works closely with cross-functional teams, including business teams, engineering teams, and operations teams.

Work Arrangement: This role is on-site, with some flexibility for remote work. The work arrangement may vary based on the specific needs of the project and the team.

Growth Opportunities:

  • Expanding the product to Amazon's Selling Partners worldwide
  • Improving the quality of products and detail pages on Amazon's platform
  • Gaining experience in program management, cross-functional leadership, and data analysis

ASSUMPTION: This role offers opportunities for growth and development in program management, cross-functional leadership, and data analysis. The role's focus on driving customer-centric solutions and improving the customer experience provides a strong foundation for career advancement.

🌍 Location & Work Environment

Office Type: Amazon's Bengaluru office is a modern, collaborative workspace with a focus on employee comfort and productivity.

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

  • Bengaluru is the capital of the Indian state of Karnataka and is known for its thriving technology industry.
  • The city offers a mix of traditional Indian culture and modern urban living, with a wide range of dining, entertainment, and recreational options.
  • Bengaluru has a tropical savanna climate, with warm and humid weather throughout the year.

Work Schedule: The work schedule is typically Monday through Friday, with some flexibility for remote work.

ASSUMPTION: The Bengaluru office provides a modern, collaborative work environment that supports employee productivity and engagement. The city's thriving technology industry and diverse cultural scene offer opportunities for professional growth and personal enrichment.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with a recruiter
  • Technical interview with a team member
  • On-site or virtual interview with the hiring manager and other team members
  • Final decision and offer

Key Assessment Areas:

  • Program management skills
  • Cross-functional leadership experience
  • Data analysis and problem-solving skills
  • Communication and presentation skills
  • Alignment with Amazon's leadership principles

Application Tips:

  • Tailor your resume and cover letter to highlight your program management, cross-functional leadership, and data analysis skills.
  • Prepare for behavioral and situational interview questions that focus on your experience with program management, cross-functional leadership, and data analysis.
  • Research Amazon's leadership principles and be prepared to discuss how you embody them in your work.

ATS Keywords: Program Management, Cross-Functional Leadership, Data Analysis, Customer Engagement, Reporting, Problem Solving, Communication, Attention to Detail, Innovation, Stakeholder Management, Project Management, Strategic Planning, Metrics Development, Team Accountability, Operational Efficiency, Customer-Centric Approach

ASSUMPTION: The interview process for this role is likely to be comprehensive, with a focus on assessing the candidate's program management, cross-functional leadership, and data analysis skills. The interview may also include assessments of the candidate's cultural fit and alignment with Amazon's leadership principles.

πŸ› οΈ Tools & Technologies

  • Amazon's internal tools and systems
  • Data analysis tools (e.g., Excel, SQL, Python)
  • Project management tools (e.g., Asana, JIRA, Trello)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The specific tools and technologies required for this role may vary based on the project and the team. However, proficiency in data analysis tools and project management tools is likely to be essential.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer obsession
  • Passion for invention
  • Commitment to operational excellence
  • Long-term thinking

Work Style:

  • Fast-paced and dynamic
  • Collaborative and team-oriented
  • Data-driven and analytical
  • Customer-centric and focused on innovation

Self-Assessment Questions:

  • Do you have experience with program management, cross-functional leadership, and data analysis?
  • Are you comfortable working in a fast-paced, dynamic environment?
  • Do you have a customer-centric mindset and a passion for innovation?

ASSUMPTION: Amazon's culture is fast-paced, dynamic, and customer-centric, with a strong focus on innovation and operational excellence. The ideal candidate for this role will have experience in program management, cross-functional leadership, and data analysis, as well as a customer-centric mindset and a passion for innovation.

⚠️ Potential Challenges

  • The role may require working with multiple teams and stakeholders, which can be challenging and time-consuming.
  • The role may involve managing conflicting priorities and making difficult decisions under tight deadlines.
  • The role may require working with complex data sets and developing innovative solutions to address customer feedback.
  • The role may require frequent travel to Amazon's headquarters in Seattle, Washington, USA, or to other global offices.

ASSUMPTION: The potential challenges of this role are likely to be related to the fast-paced, dynamic nature of the work environment, as well as the complexity of the data sets and the need to develop innovative solutions to address customer feedback.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other program management roles in the technology and e-commerce industries, but with a focus on driving customer-centric solutions and improving the customer experience.
  • The role is unique in its focus on expanding a product to Amazon's Selling Partners worldwide and improving the quality of products and detail pages on Amazon's platform.
  • The role offers opportunities for career growth and development in program management, cross-functional leadership, and data analysis.

ASSUMPTION: This role is similar to other program management roles in the technology and e-commerce industries, but with a unique focus on driving customer-centric solutions and improving the customer experience. The role offers opportunities for career growth and development in program management, cross-functional leadership, and data analysis.

πŸ“ Sample Projects

  • Expanding the APIE product to Amazon's Selling Partners worldwide
  • Developing innovative solutions to address customer feedback and improve the quality of products and detail pages on Amazon's platform
  • Creating reporting and metrics to demonstrate progress towards goals and provide insights to senior leadership

ASSUMPTION: The sample projects for this role are likely to involve expanding the APIE product to Amazon's Selling Partners worldwide, developing innovative solutions to address customer feedback, and creating reporting and metrics to demonstrate progress towards goals.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and how this role fits into it?
  • How does this role contribute to Amazon's overall mission and strategy?
  • What are the most challenging aspects of this role, and how have previous incumbents approached them?
  • How does Amazon support the professional development and growth of its employees in this role?
  • What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: The key questions to ask during the interview for this role are likely to focus on the team structure, the role's contribution to Amazon's overall mission and strategy, the challenges of the role, Amazon's support for professional development and growth, and the key priorities for the role in the first 30, 60, and 90 days.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Amazon Jobs website
  • Tailor your resume and cover letter to highlight your program management, cross-functional leadership, and data analysis skills
  • Prepare for behavioral and situational interview questions that focus on your experience with program management, cross-functional leadership, and data analysis
  • Research Amazon's leadership principles and be prepared to discuss how you embody them in your work
  • Follow up with the recruiter within one week of submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.