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Relationship Executive Commercial Growth

Absa Group
Full-time
On-site
Bethal, Mpumalanga, South Africa
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Relationship Executive - Commercial Growth

πŸ”Ή Company: Absa Group

πŸ”Ή Location: Bethal, Mpumalanga, South Africa

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: July 18, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Driving financial targets for a portfolio of Growth Business key account clients
  • Actively developing strong client relationships and managing risk assessment
  • Collaborating with teams to improve ways of working and support an empowering climate

ASSUMPTION: This role requires a balance of sales, relationship management, and risk management skills. It's ideal for candidates with experience in commercial banking or a related field.

πŸ“‹ Key Responsibilities

βœ… Drive Financial Targets: Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base

βœ… Relationship and Service Management: Actively develop strong client relationships. Conduct regular client visits in accordance with the Commercial Growth Account Value Proposition and initiate changes to ABB Product by providing input into product development to better service our clients

βœ… Manage Risk Assessment: Adhere to the bank's policies and procedures and ensure compliance. Take ultimate ownership of the portfolio's risk management by ensuring a good understanding of both the Bank's and the clients regulatory and compliance environments.

βœ… Collaboration: Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

ASSUMPTION: This role involves a mix of client-facing and internal tasks, requiring strong communication and organizational skills.

🎯 Required Qualifications

Education: Bachelors Degree in Business, Commerce, or Management Studies (Required)

Experience: 2-5 years of experience in commercial banking, client relationship management, or a related field

Required Skills:

  • Proven track record in client relationship management
  • Strong risk management skills
  • Ability to drive financial targets and cross-sell products
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills

Preferred Skills:

  • Experience in the financial services industry
  • Fluency in additional languages (e.g., Afrikaans, Zulu)

ASSUMPTION: While a degree in Business, Commerce, or Management Studies is required, relevant experience in a related field may be considered.

πŸ’° Compensation & Benefits

Salary Range: The salary range for this role is typically R450,000 - R700,000 per annum, depending on experience and qualifications. This is an estimate based on industry standards for a Relationship Executive role in South Africa.

Benefits:

  • Medical aid and provident fund contributions
  • Life and disability cover
  • Group risk benefits
  • Employee wellness program

Working Hours: The role requires a standard workweek of 40 hours, with the possibility of flexible hours and remote work arrangements for certain tasks.

ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's experience, qualifications, and the bank's internal salary structure.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Absa Group operates in the competitive financial services industry, offering a wide range of banking, insurance, investment, and wealth management services.

Company Size: With over 41,000 employees, Absa Group is one of the largest financial services providers in Africa. This size offers opportunities for career growth and diverse experiences.

Founded: Absa Group was founded in 1991 and has since grown to become a leading African financial services group with a presence in 12 African countries.

Company Description:

  • Absa Group is a truly African brand, inspired by the people it serves across the continent and beyond
  • The company is committed to driving growth in Africa and empowering its customers and communities
  • Absa Group fosters a culture of bravery, passion, and innovation

Company Specialties:

  • Retail and business banking
  • Wealth, investment, and insurance
  • Corporate and investment banking
  • Digital and innovation

Company Website: https://www.absa.africa/

ASSUMPTION: Absa Group's large size and diverse offerings provide ample opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level career stage, offering opportunities for growth and advancement within the company.

Reporting Structure: The Relationship Executive reports directly to the Head of Commercial Growth and works closely with various teams, including product development, risk management, and client services.

Work Arrangement: The role is primarily on-site, with the possibility of remote work for certain tasks and flexible hours.

Growth Opportunities:

  • Progression to senior or management roles within the Commercial Growth division
  • Expansion into other areas of the business, such as wealth management or corporate banking
  • International assignments or secondments within the Absa Group network

ASSUMPTION: This role offers strong growth potential for the right candidate, with opportunities to advance within the company or explore other areas of the business.

🌍 Location & Work Environment

Office Type: The Bethal office is a modern, professional environment with a collaborative work culture.

Office Location(s): Absa Bethal, 15 Troye Street, Johannesburg, Johannesburg 2001, ZA

Geographic Context:

  • Bethal is a small city in Mpumalanga, South Africa, with a population of approximately 25,000 people
  • The city is known for its rich history and cultural heritage
  • Bethal offers a lower cost of living compared to larger cities like Johannesburg or Cape Town

Work Schedule: The role follows a standard workweek of 40 hours, with the possibility of flexible hours and remote work arrangements for certain tasks.

ASSUMPTION: While Bethal may not offer the same level of urban amenities as larger cities, it provides a more laid-back, community-focused work environment.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or video interview with the hiring manager
  • Final interview with the Head of Commercial Growth

Key Assessment Areas:

  • Client relationship management skills
  • Risk management and compliance knowledge
  • Sales and cross-selling abilities
  • Problem-solving and analytical skills
  • Cultural fit and alignment with Absa Group's values

Application Tips:

  • Highlight relevant experience in client relationship management and risk management
  • Tailor your resume to emphasize skills and experiences that match the required qualifications
  • Prepare for behavioral and situational interview questions that focus on your problem-solving skills and ability to manage client relationships

ATS Keywords: Client Relationship Management, Risk Management, Cross-Selling, Financial Targets, Portfolio Management, Compliance, Team Collaboration

ASSUMPTION: The application process may vary depending on the specific needs of the hiring manager or the division's recruitment team.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Customer Relationship Management (CRM) software (e.g., Salesforce, Microsoft Dynamics)
  • Risk management and compliance tools (e.g., FICO, SAS)
  • Data analysis and visualization tools (e.g., Tableau, Power BI)

ASSUMPTION: The specific tools and technologies used may vary depending on the division or the client's needs.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Bravery
  • Passion
  • Innovation
  • Collaboration
  • Empowerment

Work Style:

  • Results-driven and proactive
  • Strong client focus and commitment to exceptional service
  • Adaptable and open to change
  • Collaborative and supportive of team goals

Self-Assessment Questions:

  • Do you thrive in a fast-paced, dynamic work environment?
  • Are you passionate about building and maintaining strong client relationships?
  • Do you have a proven track record of driving financial targets and managing risk?

ASSUMPTION: Candidates who align with Absa Group's values and work style are more likely to succeed in this role and within the company.

⚠️ Potential Challenges

  • Managing a diverse portfolio of clients with varying levels of complexity
  • Balancing sales and risk management responsibilities
  • Adapting to a fast-paced, dynamic work environment
  • Working in a competitive financial services industry

ASSUMPTION: These challenges can be overcome with strong organizational skills, a proactive approach, and a commitment to continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • Compared to a Relationship Manager role, this position has a stronger focus on driving financial targets and managing risk
  • Unlike a Business Development role, this role requires a balance of sales, relationship management, and risk management skills
  • Career progression in this role may lead to senior or management positions within the Commercial Growth division or other areas of the business

ASSUMPTION: While this role shares similarities with other relationship-focused positions, its unique blend of responsibilities sets it apart.

πŸ“ Sample Projects

  • Developing and implementing a client retention strategy for a high-risk portfolio
  • Collaborating with product development to create tailored financial solutions for key account clients
  • Conducting a risk assessment and mitigation plan for a newly acquired client with complex financial needs

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and the need for strong problem-solving and analytical skills in this role.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does this role support the overall goals of the Commercial Growth division?
  • What opportunities are there for professional development and growth within the company?
  • How does the company support work-life balance for employees in this role?
  • What are the most challenging aspects of this role, and how can they be effectively managed?

ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and your commitment to understanding the company's culture and values.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the ABSA careersite
  • Tailor your resume to highlight your client relationship management and risk management skills
  • Prepare a cover letter that explains your motivation for applying and your alignment with Absa Group's values
  • If applicable, prepare examples of your portfolio or past projects that demonstrate your ability to drive financial targets and manage risk
  • Follow up with the hiring manager or recruitment team within one week of submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.