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Relationship Executive - Growth Business - Durban North

Absa Group
Full-time
On-site
Durban, KwaZulu-Natal, South Africa
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Relationship Executive - Growth Business - Durban North

πŸ”Ή Company: Absa Group

πŸ”Ή Location: Durban, KwaZulu-Natal, South Africa

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: 2025-02-27

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Optimizing profit and economic value of portfolios of Growth Business key account clients
  • Focusing on origination efforts to acquire new clients, cross-selling to existing clients, and coverage efforts to service clients
  • Driving financial targets, managing client relationships and service, managing risk assessment, and collaborating with the team

ASSUMPTION: This role requires a balance of sales, relationship management, and risk management skills. It's ideal for candidates with experience in commercial or agricultural sectors looking to grow their career in a dynamic financial services environment.

πŸ“‹ Key Responsibilities

βœ… Maintain primary ownership of a portfolio of Growth Account clients, differentiated by the level of complexity of the client base

βœ… Actively develop strong client relationships and conduct regular client visits in accordance with the Commercial Growth Account Value Proposition

βœ… Initiate changes to ABB Product by providing input into product development to better service clients

βœ… Adhere to the bank's policies and procedures and ensure compliance, taking ultimate ownership of the portfolio's risk management

βœ… Constantly seek to improve ways of working, challenge the status quo, and support an empowering climate within the team

ASSUMPTION: This role involves a high degree of client interaction and requires strong relationship-building skills, as well as a solid understanding of banking products and services.

🎯 Required Qualifications

Education: Bachelors Degree in Business, Commerce, or Management Studies (Required)

Experience: 3-5 years' experience in commercial and/or Agri sectors

Required Skills:

  • Client Relationship Management
  • Risk Management
  • Commercial Banking
  • Cross-Selling
  • Product Development
  • Compliance
  • Collaboration
  • Financial Target Achievement

Preferred Skills:

  • Experience in the financial services industry
  • Fluency in additional languages relevant to the client base

ASSUMPTION: While a Bachelor's degree is required, relevant experience and a strong skill set may be considered more important for this role.

πŸ’° Compensation & Benefits

Salary Range: The salary range for this role is estimated to be between ZAR 600,000 and ZAR 900,000 per annum, based on industry standards for similar roles in South Africa. This estimate takes into account the experience level, location, and the complexity of the role.

Benefits:

  • Competitive benefits package
  • Opportunities for career growth and development
  • Employee wellness programs

Working Hours: The role requires a standard workweek of 40 hours, with flexibility to work additional hours as needed to meet client demands.

ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's specific experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Absa Group operates in the competitive financial services industry, with a strong focus on the African market.

Company Size: Absa Group is a large organization with over 10,000 employees, providing ample opportunities for career growth and development.

Founded: Absa Group was founded in 2018, following the rebranding of Barclays Africa Group Limited.

Company Description:

  • Absa Group is a pan-African financial services group
  • It offers a range of banking, insurance, investment, and wealth management services
  • The group has operations in 12 African countries and representative offices in four countries

Company Specialties:

  • Retail and business banking
  • Credit cards
  • Investment banking
  • Insurance

Company Website: Absa Group Website

ASSUMPTION: Absa Group's extensive network and diverse range of services provide numerous opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: This role is suitable for candidates with 3-5 years of experience in commercial or agricultural sectors, looking to advance their career in financial services.

Reporting Structure: The Relationship Executive reports directly to the Head of Growth Business.

Work Arrangement: This role is on-site, with a standard workweek of 40 hours, and flexibility to work additional hours as needed.

Growth Opportunities:

  • Progression to senior roles within the Growth Business segment
  • Expansion into other areas of the bank, such as corporate or investment banking
  • International assignments, given Absa Group's pan-African presence

ASSUMPTION: This role offers significant growth opportunities, both within the Growth Business segment and across the broader Absa Group.

🌍 Location & Work Environment

Office Type: The role is based at the Absa Regional Office in Ridgeside, Umhlanga.

Office Location(s): Umhlanga, Durban

Geographic Context:

  • Durban is the largest city in KwaZulu-Natal, with a vibrant business community
  • The office is located in the upmarket suburb of Umhlanga, known for its high concentration of corporate headquarters
  • The region offers a subtropical climate and a high quality of life

Work Schedule: The role follows a standard workweek of 40 hours, with flexibility to work additional hours as needed to meet client demands.

ASSUMPTION: The office location in Umhlanga provides easy access to a wide range of amenities and a strong business network.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video interview with the hiring manager
  • In-person interview with the team
  • Final interview with the Head of Growth Business

Key Assessment Areas:

  • Client relationship management skills
  • Risk management and compliance understanding
  • Sales and cross-selling abilities
  • Product development and innovation

Application Tips:

  • Highlight relevant experience in commercial or agricultural sectors
  • Demonstrate a strong understanding of banking products and services
  • Showcase your ability to build and maintain strong client relationships
  • Tailor your resume to emphasize skills and experiences relevant to the role

ATS Keywords: Client Relationship Management, Risk Management, Commercial Banking, Cross-Selling, Product Development, Compliance, Collaboration, Financial Target Achievement

ASSUMPTION: The application process may vary, and it's essential to monitor the Absa Group careers page for updates and specific instructions.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Customer Relationship Management (CRM) software (e.g., Salesforce, Microsoft Dynamics)
  • Risk management and compliance tools (e.g., FICA, Basel III)

ASSUMPTION: The specific tools and technologies used may vary depending on the team and the client base.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Bravery
  • Passion
  • Realising growth

Work Style:

  • Collaborative and team-oriented
  • Client-focused and solution-driven
  • Adaptable and responsive to change

Self-Assessment Questions:

  • Do you thrive in a dynamic, client-focused environment?
  • Are you comfortable managing risk and ensuring compliance?
  • Can you work collaboratively with a team to achieve financial targets?

ASSUMPTION: Absa Group values diversity and encourages applications from candidates who can contribute to the bank's inclusive culture.

⚠️ Potential Challenges

  • Managing a diverse portfolio of clients with varying needs and expectations
  • Balancing sales and relationship management responsibilities
  • Adapting to a dynamic and evolving regulatory environment
  • Working in a competitive financial services industry

ASSUMPTION: These challenges can be overcome with strong client management skills, a solid understanding of banking products and services, and a commitment to continuous learning and development.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Relationship Manager or Business Development Manager in a financial services context
  • However, it is differentiated by its focus on the Growth Business segment and the complexity of the client base
  • Career progression may involve moving into senior roles within the Growth Business segment or expanding into other areas of the bank

ASSUMPTION: While this role shares similarities with other financial services roles, its unique focus on the Growth Business segment sets it apart.

πŸ“ Sample Projects

  • Developing and implementing a client retention strategy for a high-value client
  • Conducting a risk assessment and mitigation plan for a portfolio of clients
  • Leading a cross-selling initiative to increase revenue from existing clients

ASSUMPTION: These sample projects are intended to illustrate the types of tasks and responsibilities associated with the role and may vary depending on the specific client base and team.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 90 days?
  • How does the team support and collaborate with each other to achieve financial targets?
  • What opportunities are there for career growth and development within the Growth Business segment and across the broader Absa Group?
  • How does the bank support employees in managing risk and ensuring compliance?
  • What is the expected work-life balance for this role?

ASSUMPTION: These questions are designed to provide insight into the role's priorities, team dynamics, career growth opportunities, risk management support, and work-life balance.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the ABSA Careersite
  • Tailor your resume to highlight relevant experience in commercial or agricultural sectors
  • Prepare for the interview by researching Absa Group's values and the Growth Business segment
  • Follow up with the hiring manager after the interview to express your appreciation and reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.