π Core Information
πΉ Job Title: REMOTE SALES AND MARKETING HIGH TICKET
πΉ Company: JTBJ Enterprise LLC
πΉ Location: Chicago, Illinois, United States
πΉ Job Type: Full-Time
πΉ Category: Sales & Marketing
πΉ Date Posted: April 7, 2025
πΉ Experience Level: Entry-level to 2 years
πΉ Remote Status: Remote (US only)
π Job Overview
Key aspects of this role include:
- Remote work with a focus on sales and marketing for high-ticket items
- Assisting clients with travel planning and creating detailed itineraries
- Providing exceptional customer service and recommending attractions and accommodations
- Working independently and remotely, with excellent communication and interpersonal skills
ASSUMPTION: This role requires a strong understanding of popular travel destinations and excellent customer service skills. Previous experience in the travel industry is a plus but not required.
π Key Responsibilities
β
Assist clients with travel planning and create detailed itineraries
β
Recommend attractions and accommodations based on client preferences
β
Provide exceptional customer service and address client concerns
β
Work independently and remotely, managing time effectively
β
Maintain up-to-date knowledge of popular travel destinations and industry trends
ASSUMPTION: The role may involve working with various travel booking platforms and tools to create itineraries and make recommendations.
π― Required Qualifications
Education: No specific degree required, but relevant coursework or certifications are a plus
Experience: 0-2 years of experience in travel planning, customer service, or a related field
Required Skills:
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to work independently and remotely
- Knowledge of popular travel destinations and attractions
- Proficiency in using travel booking platforms and tools
Preferred Skills:
- Experience in the travel industry
- Fluency in multiple languages
- Proficiency in using CRM software
ASSUMPTION: While not explicitly stated, proficiency in using travel booking platforms and tools is likely required for this role.
π° Compensation & Benefits
Salary Range: $58,900 - $125,000 per year (based on experience and performance)
Benefits:
- 24/7 services and remote work flexibility
- Opportunity to work with the largest cruise lines in the world
Working Hours: Full-time, with flexible hours based on client needs
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level to mid-level sales and marketing roles in the travel industry.
π Applicant Insights
π Company Context
Industry: Telephone Call Centers, with a focus on business-to-business services
Company Size: 51-200 employees, providing professional call center services for various businesses
Founded: 2016, with a focus on customer care and service-driven approach
Company Description:
- Provides professional call center services for businesses
- Offers 24/7 services in the USA
- Handles patients with tender care, focusing on customer care and satisfaction
Company Specialties:
- Call Center and Business-to-Business Services
Company Website: jtbjenterprise.com
ASSUMPTION: The company's focus on customer care and service-driven approach may indicate a strong emphasis on customer service and satisfaction in this role.
π Role Analysis
Career Level: Entry-level to mid-level, with opportunities for growth and development
Reporting Structure: This role may report directly to the hiring manager or a team lead within the sales and marketing department
Work Arrangement: Remote work with flexible hours, based on client needs
Growth Opportunities:
- Advancement within the sales and marketing department
- Potential opportunities to work with various travel industry partners
- Possibility to gain experience in different aspects of the travel industry
ASSUMPTION: Growth opportunities may be limited for entry-level candidates, but there is potential for advancement as the company continues to grow.
π Location & Work Environment
Office Type: Remote, with no physical office location
Office Location(s): Chicago, Illinois, United States
Geographic Context:
- Chicago is a major city with a diverse population and cultural scene
- The city offers numerous attractions and accommodations for travelers
- Chicago is a hub for various industries, including travel and tourism
Work Schedule: Full-time, with flexible hours based on client needs
ASSUMPTION: The remote work environment may require candidates to have strong self-motivation and time management skills.
πΌ Interview & Application Insights
Typical Process:
- Submit application through the provided link
- Complete an initial screening process
- Participate in a scheduled appointment to discuss the role and company
- Potential follow-up interviews or assessments
Key Assessment Areas:
- Communication and interpersonal skills
- Customer service experience and skills
- Knowledge of popular travel destinations and attractions
- Ability to work independently and remotely
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences
- Prepare examples of successful travel planning or customer service experiences
- Demonstrate your enthusiasm for the travel industry and the role
ATS Keywords: Travel Planning, Itinerary Creation, Customer Service, Attention to Detail, Organizational Skills, Communication Skills, Interpersonal Skills, Independent Work
ASSUMPTION: The application process may involve a combination of phone or video interviews, as well as assessments to evaluate communication and customer service skills.
π οΈ Tools & Technologies
- Travel booking platforms and tools (e.g., Sabre, Amadeus, Travelport)
- Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot, Zoho CRM)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams, Google Workspace)
ASSUMPTION: The specific tools and technologies used may vary depending on the company's internal systems and processes.
π Cultural Fit Considerations
Company Values:
- Customer Focused
- Service Driven
Work Style:
- Independent and self-motivated
- Strong communication and interpersonal skills
- Adaptable and flexible, with a focus on customer care and satisfaction
Self-Assessment Questions:
- Do you have strong communication and interpersonal skills?
- Are you able to work independently and remotely, managing your time effectively?
- Do you have a passion for travel and customer service?
ASSUMPTION: The company's focus on customer care and service-driven approach may indicate a strong emphasis on customer service and satisfaction in this role.
β οΈ Potential Challenges
- Managing multiple clients and itineraries simultaneously
- Working with clients from diverse backgrounds and cultural contexts
- Keeping up-to-date with industry trends and changes in the travel industry
- Adapting to the remote work environment and managing time effectively
ASSUMPTION: The remote work environment may present unique challenges, such as maintaining work-life balance and staying motivated.
π Similar Roles Comparison
- This role may differ from other travel planning or customer service positions in its focus on high-ticket sales and marketing
- Industry-specific context may vary depending on the company's partners and clients
- Career path comparison may include opportunities for advancement within the sales and marketing department
ASSUMPTION: Similar roles may be found within the travel industry, focusing on customer service, sales, or marketing.
π Sample Projects
- Creating a detailed itinerary for a client traveling to multiple destinations
- Recommending attractions and accommodations based on client preferences and budget
- Addressing client concerns and providing exceptional customer service
ASSUMPTION: Sample projects may vary depending on the specific needs and preferences of clients.
β Key Questions to Ask During Interview
- What are the most common challenges faced by Itinerary Advisors in this role?
- How does the company support the professional development of its employees?
- What are the key priorities for this role in the first 90 days?
- How does the company measure the success of its Itinerary Advisors?
- What are the opportunities for growth and advancement within the sales and marketing department?
ASSUMPTION: Interview questions should focus on understanding the role's responsibilities, the company culture, and opportunities for growth and development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences
- Prepare examples of successful travel planning or customer service experiences
- Demonstrate your enthusiasm for the travel industry and the role
- Follow up after your scheduled appointment to express your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.