Retail Brand Ambassador - Intimates, Walt Whitman - Full Time

📌 Core Information

🔹 Job Title: Retail Brand Ambassador - Intimates, Walt Whitman - Full Time

🔹 Company: Macy's Jobs

🔹 Location: Huntington Station, New York, United States

🔹 Job Type: On-site

🔹 Category: 🤳 Influencer Marketing, 🎨 Brand & Creative Marketing

🔹 Date Posted: March 26, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Connecting with customers and sharing product knowledge
• Driving sales through customer relationship management
• Executing strategic merchandising initiatives
• Communicating customer needs to leadership and vendor community

ASSUMPTION: This role involves significant customer interaction and knowledge of the product area, implying a strong focus on personal salesmanship and merchandising skills.

📋 Key Responsibilities

✅ Provide an exceptional customer experience by ensuring the customer is always the priority

✅ Greet customers, make product recommendations, and upsell

✅ Serve as a liaison between designated vendors, personal stylists, and the store leadership team

✅ Ensure sales floor is neat, clean, and properly signed for sales and markdowns

✅ Create and implement best practices to drive sales, turn, and gross margin above company average

✅ Build brand-specific clientele to support local marketing

✅ Execute vendor and non-vendor events to increase sales

✅ Actively plan, organize, and lead customer-facing vendor sponsored events with vendor community, ensuring sales and participation goals are met

✅ Be proficient in Macy’s point of sale systems and company devices to wrap up sales in a warm celebratory fashion

✅ Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections

ASSUMPTION: These responsibilities indicate a hands-on role requiring proactive engagement with both customers and staff, underlining the importance of interpersonal and organizational skills.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum 1 year of previous selling or retail experience required

Required Skills:

• Customer Service
• Sales
• Communication

Preferred Skills:

• Event Planning
• Merchandising

ASSUMPTION: The emphasis on sales experience suggests that previous customer-facing roles would be highly advantageous, and skills in event management are likely favored due to the role's promotional aspect.

💰 Compensation & Benefits

Salary Range: Not specified

Benefits:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Comprehensive health and wellness coverage
• 401(k) match

Working Hours: 40 hours per week, with flexible availability including days, evenings, weekends, and holidays

ASSUMPTION: Competitive benefits package reflects Macy's commitment to employee well-being and retention, while the working hours suggest an expectation of availability tied to retail operation demands.

📌 Applicant Insights

🔍 Company Context

Industry: Retail

Company Size: Over 10,001 employees

Founded: 1858

Company Description:

• Largest retail brand of Macy's, Inc., delivering fashion at approximately 640 locations
• Renowned for the Thanksgiving Day Parade and 4th of July Fireworks
• Dedicated to supporting local and national charities

Company Specialties:

• Retail
• Fashion
• Cultural Events

Company Website: http://www.macysjobs.com

ASSUMPTION: Macy's extensive presence indicates ample opportunities for employee engagement in various capacities, likely offering stable career progression pathways.

📊 Role Analysis

Career Level: Entry to early professional level

Reporting Structure: Reports to store leadership team

Work Arrangement: Full-time, on-site presence required

Growth Opportunities:

• Potential to move into higher sales or leadership roles
• Participation in company-sponsored learning and development programs
• Opportunities to work on special events and projects with vendor partners

ASSUMPTION: The role serves as a bridge to deeper immersion in retail management or brand development, facilitated by Macy's leadership development initiatives.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Huntington Station, NY

Geographic Context:

• Located in a prime shopping area, amplifying opportunities for customer interaction
• Accessible to public transit for convenient commuting
• Part of a larger network of flagship stores, enhancing broader company resource access

Work Schedule: Retail hours requiring flexibility and availability

ASSUMPTION: The dynamic location suggests a vibrant, fast-paced workplace conducive to sales excellence and customer engagement.

💼 Interview & Application Insights

Typical Process:

• Initial online application submission
• Phone interview with HR
• In-person interview with store manager

Key Assessment Areas:

• Sales acumen
• Customer service skills
• Adaptability and problem-solving capabilities

Application Tips:

• Highlight any retail or sales experience
• Showcase interpersonal skills and ability to engage customers
• Emphasize flexibility and willingness to work varied hours

ATS Keywords: Customer Service, Sales, Communication, Teamwork, Product Knowledge

ASSUMPTION: The recruitment process likely prioritizes customer engagement skills and flexibility, aligning with the role's focus on customer interaction and event hosting.

🛠️ Tools & Technologies

• Macy’s point of sale systems
• Company mobile devices
• Radio frequency equipment for inventory

ASSUMPTION: Proficiency with basic retail technologies is essential, as these tools are crucial for managing sales and customer service operations effectively.

👔 Cultural Fit Considerations

Company Values:

• Diversity and inclusion
• Commitment to customer satisfaction
• Community involvement

Work Style:

• Customer-focused
• Team-oriented
• Proactive and self-motivated

Self-Assessment Questions:

• Am I comfortable working in a fast-paced retail environment?
• Do I possess strong interpersonal skills for engaging with diverse customers?
• Can I adapt to a flexible work schedule that includes holidays and weekends?

ASSUMPTION: Emphasizing values of community and customer satisfaction suggests a preference for candidates who are socially aware and customer-driven.

⚠️ Potential Challenges

• Managing high customer flow during peak times
• Balancing sales goals with quality customer service
• Adapting to frequent changes in sales strategies or promotions
• Navigating work schedule flexibility

ASSUMPTION: Challenges are indicative of a dynamic retail environment requiring resilience and the ability to multitask efficiently.

📈 Similar Roles Comparison

• Higher engagement in sales activities compared to a standard sales associate role
• Greater focus on brand-specific events and promotions
• Increased interaction with vendor partners

ASSUMPTION: This role likely appeals to individuals interested in brand development and marketing through direct customer interaction and event planning.

📝 Sample Projects

• Organize a promotional event for a new product launch
• Develop a strategy to increase sales for a specific brand
• Coordinate a store-wide seasonal sale with vendor collaboration

ASSUMPTION: Projects typically center around increasing brand visibility and customer engagement, aligning with the ambassador’s promotional duties.

❓ Key Questions to Ask During Interview

• What metrics are used to measure success in this role?
• How does the store typically support brand-specific initiatives?
• Can you describe the team dynamic and how collaboration is encouraged?
• What opportunities for advancement exist within the company?
• How are brand partnerships managed and executed at Macy's?

ASSUMPTION: These questions are designed to align expectations with company goals and to understand the support structure for achieving sales and brand objectives.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting retail and sales experiences
• Practice responses to common interview questions focused on customer service and sales
• Research Macy’s current branding and ongoing promotions
• Ensure availability for potential interviews in late afternoons or weekends

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.