Retail Clothing Brand Ambassador - Dresses Multi-Vendor, Cross County - Full Time

📌 Core Information

🔹 Job Title: Retail Clothing Brand Ambassador - Dresses Multi-Vendor, Cross County - Full Time

🔹 Company: Macy's Jobs

🔹 Location: Yonkers, New York, United States

🔹 Job Type: On-site

🔹 Category: 🤳 Influencer Marketing, 🎨 Brand & Creative Marketing, 🧪 Conversion Rate Optimization (CRO)

🔹 Date Posted: Sun Mar 30 2025

🔹 Experience Level: 0-2

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving sales through customer engagement and product knowledge sharing
• Cultivating repeat clientele by serving as a brand expert
• Communicating customer needs and trends to leadership and vendor community
• Executing strategic merchandising initiatives

ASSUMPTION: This role likely demands a proactive approach to customer service and a passion for brand advocacy, as it heavily focuses on interaction and influence within the store environment.

📋 Key Responsibilities

✅ Provide exceptional customer service by prioritizing the customer experience

✅ Greet customers, make product recommendations, and upsell

✅ Act as a liaison between vendors, stylists, and store leadership

✅ Ensure a tidy sales floor with appropriate signage for sales and markdowns

✅ Drive sales, turn, and margin above company averages through innovative practices

✅ Build a brand-specific clientele to support local marketing efforts

✅ Organize and lead vendor-sponsored events to meet sales and participation goals

✅ Utilize Macy’s point of sale systems and devices effectively

✅ Foster a respectful environment that promotes authentic connections

ASSUMPTION: While specific technical systems aren't named, a familiarity with general retail technology and practices is likely expected.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum 1 year of previous selling or retail experience required

Required Skills:

• Customer service and sales proficiency
• Strong communication and relationship-building abilities
• Effective time management and team collaboration skills

Preferred Skills:

• Creativity in problem-solving and product presentation
• Ability to effectively manage technology and retail systems

ASSUMPTION: Retail experience is prioritized, indicating that on-the-job skills and customer interaction are valued more than formal education.

💰 Compensation & Benefits

Salary Range: Not specified, competitive based on industry standards

Benefits:

• Comprehensive health and wellness coverage
• 401(k) match for future investments
• Paid time off and eight paid holidays
• Merchandise discounts and performance-based incentives
• Access to Employee Assistance Programs

Working Hours: Full-time, with flexible availability including evenings and weekends

ASSUMPTION: The benefits package suggests a focus on work-life balance, accommodating diverse employee needs.

📌 Applicant Insights

🔍 Company Context

Industry: Retail, specializing in fashion and consumer goods

Company Size: Over 10,001 employees, indicating robust organizational resources and opportunities for advancement

Founded: 1858, with a rich history in American retail

Company Description:

• A national leader in retail, providing quality fashion
• Hosts iconic events like the Macy’s Thanksgiving Day Parade
• Engages in significant community support with charitable contributions

Company Specialties:

• Retail and fashion expertise
• Event-led marketing and community engagement
• Innovative customer experiences

Company Website: http://www.macysjobs.com

ASSUMPTION: Macy's well-established brand and large scale operations suggest a stable work environment with growth potential.

📊 Role Analysis

Career Level: Entry-level position, suitable for early-career professionals

Reporting Structure: Likely reports to Store Manager or Brand Leader on-site

Work Arrangement: Full-time, on-site position with flexibility in scheduling

Growth Opportunities:

• Potential to advance to supervisory roles
• Opportunities to specialize in retail merchandising or brand management
• Exposure to diverse retail marketing strategies and customer engagement techniques

ASSUMPTION: Being part of a large corporation like Macy's, there are significant career progression paths available for motivated employees.

🌍 Location & Work Environment

Office Type: Traditional retail space inside a Macy’s store

Office Location(s): Cross County Shopping Center, Yonkers, NY

Geographic Context:

• Located in a vibrant shopping center, providing a bustling work environment
• Accessible by public transportation, easing commute times
• Situated in a diverse, dynamic community with rich retail opportunities

Work Schedule: 40 hours per week, including weekends and holiday shifts

ASSUMPTION: The location within a major shopping area indicates high customer traffic, demanding physical stamina and strong customer service.

💼 Interview & Application Insights

Typical Process:

• Application via Macy's career portal or linked job boards
• Initial screening by HR or recruitment team
• In-person interview focused on customer service and sales skills

Key Assessment Areas:

• Customer interaction and engagement skills
• Ability to upsell and effectively communicate product benefits
• Proficiency in retail technology and tools

Application Tips:

• Highlight previous retail and customer service experience in your resume
• Prepare examples demonstrating sales achievements or customer service success
• Research Macy's brand and be ready to discuss how you can contribute to their customer experience

ATS Keywords: Customer Service, Sales, Communication, Relationship Building, Retail Experience

ASSUMPTION: The application process likely emphasizes interpersonal skills and practical retail knowledge, critical for success in a customer-facing role.

🛠️ Tools & Technologies

• Macy's point of sale systems
• Mobile devices for inventory and sales management
• Radio frequency equipment for stock handling

ASSUMPTION: Familiarity with retail technology is essential, as it supports efficient store operations and enhances customer service.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer service excellence
• Fostering a diverse, inclusive community
• Emphasis on innovative practices in retail

Work Style:

• Collaborative and team-oriented
• Dynamic, fast-paced environment
• Customer-centric with a focus on service quality

Self-Assessment Questions:

• How do you handle high-pressure retail environments?
• Can you provide examples of building client relationships in past roles?
• What strategies do you use to meet sales targets?

ASSUMPTION: Macy’s fosters a supportive yet ambitious work culture aimed at delivering top-tier customer experiences, requiring adaptability and enthusiasm.

⚠️ Potential Challenges

• Managing customer demands during peak shopping times
• Adapting to rapid changes in inventory and promotions
• Maintaining high energy levels during extended work hours
• Balancing multiple tasks, such as sales, stocking, and event planning, simultaneously

ASSUMPTION: The retail environment demands resilience and a proactive attitude to navigate frequent changes and customer interactions effectively.

📈 Similar Roles Comparison

• Comparison to retail sales associate roles in smaller stores - more customer interaction and sales focus at Macy's
• Differences from backend retail roles, which may involve less customer engagement
• Potential overlap with visual merchandising roles concerning store presentation

ASSUMPTION: The Brand Ambassador position at Macy’s offers more personal customer interaction compared to roles in different retail settings, emphasizing sales and brand promotion.

📝 Sample Projects

• Organizing a vendor-sponsored in-store fashion event
• Creating a personalized customer outreach program to boost sales
• Developing a new visual merchandising strategy for a product line

ASSUMPTION: Projects will likely focus on combining customer interaction with marketing initiatives to drive sales.

❓ Key Questions to Ask During Interview

• What specific qualities are you looking for in a brand ambassador at Macy's?
• How does this role support Macy’s broader brand strategies?
• Can you describe a typical day in this position?
• What training and development opportunities are available for this role?
• How does Macy’s measure success for this position?

ASSUMPTION: Prospective candidates should inquire about growth and performance metrics to align personal goals with company expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare a resume highlighting relevant retail and customer service experience
• Draft a cover letter illustrating your passion for fashion and brand engagement
• Be ready to discuss specific sales achievements during the interview
• Follow up with the HR department after submitting your application to express continued interest

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.