Retail Clothing Brand Ambassador - Dresses Multi-Vendor, Quaker Bridge Mall - Full Time

📌 Core Information

🔹 Job Title: Retail Clothing Brand Ambassador - Dresses Multi-Vendor, Quaker Bridge Mall - Full Time

🔹 Company: Macy's Jobs

🔹 Location: Lawrenceville, New Jersey, United States

🔹 Job Type: On-site

🔹 Category: 🤳 Influencer Marketing, 🎨 Brand & Creative Marketing

🔹 Date Posted: Thu Mar 27 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving sales through customer engagement and product knowledge.
• Building a repeat clientele for specific vendors/brands.
• Communicating customer needs to leadership and vendors.
• Executing strategic merchandising initiatives.

ASSUMPTION: The role likely involves a significant amount of direct interaction with both customers and vendor representatives, demanding strong communication skills and product knowledge.

📋 Key Responsibilities

✅ Provide exceptional customer service, prioritizing customer needs.

✅ Greet, recommend products, and upsell to customers.

✅ Act as a liaison between vendors, stylists, and store leadership.

✅ Keep sales floor organized and update signage for promotions.

✅ Implement strategies to exceed sales and margin targets.

✅ Build and maintain a clientele base, supporting local marketing efforts.

✅ Plan and execute vendor events to drive sales and participation.

✅ Master Macy’s point of sale systems for seamless sales transactions.

✅ Cultivate a welcoming and inclusive environment for all.

ASSUMPTION: This position requires proactive sales and engagement strategies, implying a need for creativity and excellent organizational skills to manage events effectively.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum 1 year of previous selling or retail experience required.

Required Skills:

• Customer Service
• Sales
• Communication

Preferred Skills:

• Event Planning
• Creativity in sales approach

ASSUMPTION: The role may prefer candidates with additional skills in event management or marketing, although these are not explicitly required.

💰 Compensation & Benefits

Salary Range: Not specified, industry-standard competitive pay assumed.

Benefits:

• Comprehensive health and wellness coverage
• 401(k) match program
• Merchandise discounts
• Paid time off and holidays
• Employee Assistance Program

Working Hours: 40 hours per week, flexible with days, evenings, weekends, and holidays.

ASSUMPTION: The salary is not detailed, but comprehensive benefits suggest an emphasis on employee well-being and retention.

📌 Applicant Insights

🔍 Company Context

Industry: Retail, historically established and dynamic sector

Company Size: 10,001+ employees, providing a large network of opportunities and resources.

Founded: 1858

Company Description:

• Leading retailer with approximately 640 locations.
• Renowned for creating memorable experiences (e.g., Macy’s 4th of July Fireworks).
• Strong community and charitable involvement.

Company Specialties:

• Fashion retail
• Community engagement
• Experiential marketing

Company Website: http://www.macysjobs.com

ASSUMPTION: Macy's is positioned as not just a retail store but as a cultural staple in American life, which may attract those interested in influential retail and marketing careers.

📊 Role Analysis

Career Level: Entry to mid-level, suitable for those early in their retail careers.

Reporting Structure: Reports to store leadership team.

Work Arrangement: Full-time on-site role.

Growth Opportunities:

• Career advancement through leadership development programs.
• Networking through Colleague Resource Groups.
• Skill enhancement in customer and vendor relationship management.

ASSUMPTION: The company encourages career growth and professional development, offering formal and informal learning opportunities.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Quaker Bridge Mall, Lawrenceville, NJ

Geographic Context:

• Centrally located to serve a broad customer base.
• Accessible via major transport routes for ease of commute.
• Part of a bustling retail and commercial community.

Work Schedule: Flexible scheduling, requiring availability for evenings, weekends, and holidays.

ASSUMPTION: The work environment may include a mix of high-paced sales periods and quieter, focused merchandising times.

💼 Interview & Application Insights

Typical Process:

• Initial application via company's career portal.
• Screening call with HR representative.
• In-person interview with store leadership team.

Key Assessment Areas:

• Sales and customer service experience
• Communication and interpersonal skills
• Ability to handle high-pressure retail environment

Application Tips:

• Highlight relevant retail or sales experience.
• Demonstrate understanding of brand and product offerings.
• Show enthusiasm for working in a high-energy environment.

ATS Keywords: Retail, Brand Ambassador, Sales, Customer Service, Fashion

ASSUMPTION: The company likely uses a standard retail recruitment process aimed at identifying candidates who can thrive in a dynamic sales environment.

🛠️ Tools & Technologies

• Point of Sale (POS) Systems
• Mobile communication devices
• Radio frequency equipment

ASSUMPTION: The role requires familiarity with electronic sales and inventory management systems, crucial for efficient store operations.

👔 Cultural Fit Considerations

Company Values:

• Diversity and inclusion
• Customer satisfaction
• Innovation and tradition

Work Style:

• Collaborative and team-oriented.
• Fast-paced and dynamic.
• Customer and service-focused.

Self-Assessment Questions:

• Am I comfortable interacting with customers constantly?
• Can I handle a fast-paced retail environment?
• Do I have an interest in fashion and sales?

ASSUMPTION: The company values an inclusive culture and proactive service, appealing to candidates who thrive in team settings and value customer engagement.

⚠️ Potential Challenges

• Managing customer expectations during peak sales times
• Keeping up with ongoing sales targets
• Physical demands of standing and moving for extended periods
• Learning and mastering various vendor products

ASSUMPTION: This role is physically and mentally demanding, with challenges aligned with typical retail roles, such as high-volume sales periods.

📈 Similar Roles Comparison

• Fashion Sales Representative
• Customer Service Executive in Retail
• Product Specialist

ASSUMPTION: The role is comparable to positions that blend customer interaction with sales strategy in a retail fashion context.

📝 Sample Projects

• Organizing a vendor-sponsored customer appreciation event.
• Implementing a seasonal fashion showcase.
• Assisting in a holiday promotional campaign.

ASSUMPTION: The role projects may align with the company's emphasis on customer engagement and brand promotion.

❓ Key Questions to Ask During Interview

• What sales targets are expected for this role?
• How do you define success in the Brand Ambassador position?
• What opportunities are available for professional growth?
• How does Macy's support employee development and learning?
• What recent initiatives have the team implemented to improve customer experience?

ASSUMPTION: Asking informed questions can demonstrate your interest in the role’s impact and your career growth within the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare for a screening call by reviewing the job description and Macy's history.
• Dress professionally for the in-person interview.
• Bring a list of questions to ask about the role and team.
• Follow up with a thank-you note to your interviewers.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.