Retail Clothing Brand Ambassador - Tailored Clothing, Quaker Bridge Mall - Full Time

📌 Core Information

🔹 Job Title: Retail Clothing Brand Ambassador - Tailored Clothing, Quaker Bridge Mall - Full Time

🔹 Company: Macy's Jobs

🔹 Location: Lawrenceville, New Jersey, United States

🔹 Job Type: On-site

🔹 Category: 🤳 Influencer Marketing, 🎨 Brand & Creative Marketing

🔹 Date Posted: Thu Mar 27 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving sales by connecting with customers and sharing vendor product knowledge
• Building and cultivating a repeat clientele
• Communicating specific customer needs and shopping patterns to leadership and vendors
• Executing strategic merchandising initiatives for the vendor/brand area

ASSUMPTION: The job role involves deep engagement with customers and vendors to enhance sales, which is pivotal in a retail dynamic where personalized service increases consumer loyalty.

📋 Key Responsibilities

✅ Provide an exceptional customer experience by ensuring the customer is always the priority

✅ Greet customers, make product recommendations, and upsell

✅ Serve as a liaison between designated vendors and the personal stylists and the store leadership team

✅ Ensure sales floor is neat, clean, and properly signed for sales and markdowns

✅ Create and implement best practices to drive sales, turn, and gross margin above company average

✅ Build brand-specific clientele to support local marketing

✅ Execute vendor and non-vendor events to increase sales

✅ Actively plan, organize, and lead customer-facing vendor-sponsored events

✅ Be proficient in Macy’s point of sale systems and company devices

✅ Foster an environment of acceptance and respect, ensuring authentic connections

ASSUMPTION: Responsibilities include both operational tasks, like keeping the sales floor organized, and strategic ones, such as executing marketing events, indicating a need for multitasking skills.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum 1 year of previous selling or retail experience required

Required Skills:

• Customer Service
• Sales and Upselling
• Communication and Teamwork

Preferred Skills:

• Event Planning
• Relationship Building

ASSUMPTION: While specific educational levels aren't mandatory, experience and skills in sales and customer interaction are crucial.

💰 Compensation & Benefits

Salary Range: Not specified, but competitive pay and performance-based incentives are mentioned

Benefits:

• Comprehensive health and wellness coverage
• 401(k) matching and retirement plans
• Paid time off and eight paid holidays

Working Hours: 40 hours per week with flexible availability, including nights, weekends, and holidays

ASSUMPTION: Benefits are robust, suggesting Macy's aims to attract talent by offering desirable employee perks.

📌 Applicant Insights

🔍 Company Context

Industry: Retail, focusing on fashion and consumer apparel

Company Size: 10,001+ employees, providing extensive resources and career development opportunities

Founded: 1858

Company Description:

• Largest retail brand of Macy's, Inc.
• Approximately 640 locations in 43 states and international destinations
• Known for memorable events such as Macy's Thanksgiving Day Parade®

Company Specialties:

• Retail
• Fashion
• Brand Events and Innovations

Company Website: http://www.macysjobs.com

ASSUMPTION: With its long history and large employee base, Macy's offers stability and diverse career paths.

📊 Role Analysis

Career Level: Entry to early career, ideal for professionals seeking growth in sales and brand promotions

Reporting Structure: Likely reports to store or department managers and brand coordinators

Work Arrangement: Full-time, on-site with frontline customer engagement

Growth Opportunities:

• Networking within the brand and retail community
• Potential for advancement into leadership roles within Macy's
• Skill development through interaction with diverse customer needs and brand strategies

ASSUMPTION: The position provides foundational retail experience crucial for progression into senior roles, particularly in sales management or brand strategy.

🌍 Location & Work Environment

Office Type: In-store location with a focus on direct customer service

Office Location(s): Quaker Bridge Mall, Lawrenceville, New Jersey

Geographic Context:

• Located in a major shopping destination
• Access to a broad customer demographic
• Proximity to services and amenities enhances work-life balance

Work Schedule: Flexible scheduling with the need to meet retail demands during peak shopping times

ASSUMPTION: Being part of a large mall, the store likely enjoys high customer foot traffic, impacting sales potential positively.

💼 Interview & Application Insights

Typical Process:

• Initial application through the Macy's careers portal
• Screening interview to assess skill alignment
• In-person interview focusing on customer service and sales strategies

Key Assessment Areas:

• Customer interaction skills
• Ability to execute sales strategies
• Flexibility in working diverse schedules

Application Tips:

• Highlight previous retail or sales experience
• Demonstrate knowledge of the Macy's brand and product lines
• Show flexibility regarding work schedules

ATS Keywords: Sales, Customer Service, Retail Experience, Brand Ambassador, Communication

ASSUMPTION: The process likely emphasizes firsthand sales experience and the ability to enhance brand interactions, crucial for effective ambassadorship.

🛠️ Tools & Technologies

• Macy's point of sale systems
• Mobile devices for communication and sales processing
• Radio frequency equipment for inventory management

ASSUMPTION: Familiarity with retail technologies is beneficial, facilitating ease of transaction processing and customer engagement.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Customer-centric service
• Diversity and inclusion

Work Style:

• Proactive and service-oriented
• Flexible and adaptable to dynamic retail environments
• Team-oriented with a focus on collaborative success

Self-Assessment Questions:

• Am I comfortable engaging with diverse clientele?
• Can I adapt to varying work schedules?
• Do I thrive in a fast-paced, team-oriented environment?

ASSUMPTION: Macy's values customer service and inclusivity, and fitting in culturally requires alignment with these values.

⚠️ Potential Challenges

• Adapting to peak shopping hours and holiday schedules
• Balancing multiple customer interactions simultaneously
• Keeping up with changing product lines and promotional events
• Maintaining high energy levels for extended periods in a busy environment

ASSUMPTION: Retail positions naturally involve dealing with high customer volumes and varying demand patterns.

📈 Similar Roles Comparison

• Greater customer interaction compared to logistics-focused retail roles
• More emphasis on brand-specific marketing than general store operations
• Higher potential for personalized sales tactics versus fixed-price retail environments

ASSUMPTION: Roles at Macy’s combine direct sales with brand advocacy, setting them apart from purely operational retail roles.

📝 Sample Projects

• Organizing a vendor-sponsored fashion preview event
• Implementing brand-focused merchandising strategies
• Creating customer loyalty programs to boost repeat business

ASSUMPTION: Projects likely involve creative marketing strategies to enhance store visibility and customer loyalty.

❓ Key Questions to Ask During Interview

• How does Macy's measure success for brand ambassadors?
• What growth opportunities exist within the brand ambassador role?
• How does Macy's support career development for its employees?
• What types of brand-specific events will I be involved in organizing?
• How does Macy's foster a collaborative work environment?

ASSUMPTION: Candidates should focus on growth and alignment with the company’s values to demonstrate long-term potential.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare documentation of previous retail experience and a tailored resume
• Arrange for potential electronic or in-person interviews
• Get familiar with Macy's products and customer service ethos
• Plan for flexibility in scheduling for peak business hours

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.