Retail Cosmetics Brand Expert - Clarins, Willowbrook - NJ - Full Time

📌 Core Information

🔹 Job Title: Retail Cosmetics Brand Expert - Clarins, Willowbrook - NJ - Full Time

🔹 Company: Macy's

🔹 Location: Wayne, New Jersey, United States

🔹 Job Type: Full time

🔹 Category: Retail

🔹 Date Posted: 2025-06-25

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Driving brand sales and service in Macy’s Beauty department
• Inspiring teamwork and elevating the customer experience
• Recruiting, training, coaching, motivating, and developing associates
• Analyzing business performance and creating strategies to exceed sales goals
• Leading product demonstrations and peer-to-peer training

ASSUMPTION: This role requires a strong passion for the beauty industry and a performance-driven attitude to succeed in a fast-paced environment.

📋 Key Responsibilities

✅ Inspire teamwork to reach sales goals and elevate the customer experience

✅ Recruit, train, coach, motivate, and develop associates on policies, procedures, product knowledge, and team/individual productivity goals

✅ Establish a strong rapport and foster customer loyalty by demonstrating expertise in our products and services, while simultaneously promoting brand loyalty through engaging customers in our rewards program

✅ Understand how to drive sales through brand training, events, and strategies

✅ Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches

✅ Communicate with vendors and store leadership to execute company and store-based events to achieve sales goals

✅ Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals

✅ Lead product demonstrations and peer-to-peer training

✅ Merchandise new receipts, process damages, testers and select merchandise to return to vendors

✅ Adhere to hygiene standards and asset protection control and compliance procedures

✅ Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

ASSUMPTION: This role requires strong leadership, communication, and interpersonal skills to effectively manage a team and drive sales.

🎯 Required Qualifications

Education: High school diploma or equivalent (GED)

Experience: 1 to 2 years of relevant work experience

Required Skills:

• Leadership: Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
• Subject Matter Expertise: Proficiency in vendor line and beauty trends serving as a knowledgeable resource in this area.
• Analytical Skills: Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
• Communication: Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.
• Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Creativity and Strategic Thinking: Ability to think creatively, strategically, and technically to address business challenges and opportunities.
• Detail Orientation: Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met
• Collaboration: Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience

Preferred Skills:

• Previous experience in a retail or beauty-related environment
• Fluency in multiple languages

ASSUMPTION: While not explicitly stated, having previous retail or beauty industry experience would be beneficial for this role.

💰 Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (Estimated based on industry standards for a Beauty Brand Expert role with 1-2 years of experience)

Benefits:

• Health Coverage
• Wellness Coverage
• 401(k) Match
• Paid Time Off
• Paid Holidays
• Merchandise Discounts
• Performance-Based Incentives
• Annual Merit Review
• Employee Assistance Program

Working Hours: Full-time, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality

ASSUMPTION: The salary range provided is an estimate based on industry standards for a Beauty Brand Expert role with 1-2 years of experience. Actual salary may vary based on factors such as performance, location, and company policy.

📌 Applicant Insights

🔍 Company Context

Industry: Retail

Company Size: 10,001+ employees

Founded: 1858

Company Description:

• Macy's is America’s store for life, delivering quality fashion at affordable prices to customers at approximately 640 locations in 43 states, the District of Columbia, Puerto Rico, and Guam, as well as to customers in more than 100 international destinations through leading e-commerce site macys.com.
• Macy's inspires fashion exploration and discovery through the most desired family of exclusive brands for her, for him, for the home, and via our dynamic mobile and social platforms.
• Macy's flagship stores – including New York City’s Herald Square – are internationally renowned and preeminent destinations for tourists.

Company Specialties:

• Retail

Company Website: http://www.macysjobs.com?rx_source=linkedincompanypage

ASSUMPTION: Macy's is a well-established retailer with a strong brand presence and a wide range of products and services. This role offers opportunities for career growth and development within the company.

📊 Role Analysis

Career Level: Entry-level to mid-level

Reporting Structure: This role reports directly to the Beauty Department Manager or an equivalent position.

Work Arrangement: On-site, full-time, with flexible scheduling including days, evenings, weekends, and holidays.

Growth Opportunities:

• Progression to a Beauty Manager or Department Manager role
• Expansion of product knowledge and expertise within the beauty industry
• Development of leadership and management skills

ASSUMPTION: This role offers opportunities for career growth and development within the company, particularly for individuals with strong leadership and management skills.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Wayne, New Jersey, United States

Geographic Context:

• Wayne, New Jersey, is located approximately 20 miles west of New York City, offering easy access to urban amenities while maintaining a suburban atmosphere.
• The area is known for its diverse population, quality schools, and numerous recreational opportunities.

Work Schedule: Full-time, with flexible scheduling including days, evenings, weekends, and holidays.

ASSUMPTION: The work environment is fast-paced and dynamic, with a focus on customer service and sales performance.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-store group interview and product knowledge assessment
• Final interview with the store manager or department head

Key Assessment Areas:

• Product knowledge and passion for the beauty industry
• Sales and customer service skills
• Leadership and team management abilities
• Analytical and problem-solving skills

Application Tips:

• Highlight relevant retail or beauty industry experience and any leadership or management roles held previously.
• Tailor your resume and cover letter to emphasize skills and experiences relevant to this role, such as sales, customer service, and team management.
• Prepare for behavioral interview questions that focus on your ability to handle customer interactions, manage a team, and achieve sales goals.

ATS Keywords: Beauty Brand Expert, Retail, Sales, Customer Service, Team Management, Leadership, Product Knowledge, Analytical Skills

ASSUMPTION: The application process for this role is likely to be competitive, and candidates with relevant retail or beauty industry experience and strong leadership skills will have an advantage.

🛠️ Tools & Technologies

• Point-of-sale (POS) systems
• Inventory management software
• Customer relationship management (CRM) systems
• Social media platforms for marketing and customer engagement

ASSUMPTION: The specific tools and technologies used in this role may vary depending on the store's location and size.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric: Macy's prioritizes the customer experience and strives to exceed customer expectations.
• Inclusive: Macy's values diversity and fosters an inclusive work environment that welcomes and respects all individuals.
• Collaborative: Macy's encourages teamwork and collaboration to achieve common goals and drive success.

Work Style:

• Fast-paced and dynamic retail environment
• Focus on customer service and sales performance
• Opportunities for career growth and development

Self-Assessment Questions:

• Do you have a genuine passion for the beauty industry and a strong desire to help customers look and feel their best?
• Are you able to thrive in a fast-paced, dynamic retail environment and maintain a positive attitude under pressure?
• Do you possess strong leadership and team management skills, with the ability to motivate and coach team members to achieve sales goals?

ASSUMPTION: Macy's values candidates who are passionate about the beauty industry, customer-focused, and able to thrive in a fast-paced retail environment.

⚠️ Potential Challenges

• Managing a team in a fast-paced, high-pressure retail environment
• Meeting and exceeding daily, weekly, monthly, seasonal, and annual sales goals
• Handling difficult customer interactions and resolving customer complaints
• Adapting to changes in product offerings, promotions, and store layout

ASSUMPTION: This role presents challenges related to managing a team, achieving sales goals, and handling customer interactions in a fast-paced retail environment.

📈 Similar Roles Comparison

• Beauty Brand Expert vs. Beauty Sales Associate: The Beauty Brand Expert role requires more leadership, team management, and analytical skills, as well as a deeper understanding of the beauty industry and its trends.
• Retail Industry Context: The retail industry is highly competitive, with a focus on customer service, sales performance, and brand loyalty. Successful candidates will possess strong customer service, sales, and leadership skills, as well as a passion for the beauty industry.
• Career Path Comparison: This role offers opportunities for career growth and development within the company, with potential progression to Beauty Manager or Department Manager roles.

ASSUMPTION: The Beauty Brand Expert role requires a higher level of leadership, team management, and analytical skills than similar roles in the retail industry.

📝 Sample Projects

• Developing and implementing a sales strategy for a new product launch, including training the team on product features and benefits, creating in-store displays, and executing promotional events.
• Analyzing sales performance data to identify trends and opportunities for improvement, and creating action plans to address any gaps in sales goals.
• Managing a team of beauty advisors during a busy promotional event, ensuring excellent customer service, efficient product demonstrations, and achievement of sales targets.

ASSUMPTION: These sample projects illustrate the leadership, analytical, and customer service skills required for success in this role.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does this role support the overall goals and objectives of the Beauty Department and the store as a whole?
• What opportunities are there for professional development and growth within the company?
• How does the company support work-life balance for its employees?
• What is the company's approach to diversity, equity, and inclusion, and how does this role contribute to those efforts?

ASSUMPTION: These questions demonstrate a strong interest in the role and the company, and provide valuable insights into the work environment and career growth opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant skills and experiences, such as sales, customer service, and team management.
• Prepare for behavioral interview questions that focus on your ability to handle customer interactions, manage a team, and achieve sales goals.
• If selected for an in-store group interview, practice product knowledge assessments and be prepared to demonstrate your expertise in the beauty industry.
• Follow up with the hiring manager within 24 hours after your final interview to express your interest in the role and reiterate your qualifications.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.