Retail Cosmetics Brand Expert - Estee Lauder, Connecticut Post - Full Time

📌 Core Information

🔹 Job Title: Retail Cosmetics Brand Expert

🔹 Company: Macy's

🔹 Location: Milford city, Connecticut, United States

🔹 Job Type: Full time

🔹 Category: Retail

🔹 Date Posted: 2025-07-01

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Driving sales and service in Macy’s Beauty department
• Inspiring teamwork and elevating the customer experience
• Recruiting, training, coaching, motivating, and developing associates
• Analyzing business performance to exceed sales goals

ASSUMPTION: This role requires a strong passion for the beauty industry and excellent communication skills to succeed.

📋 Key Responsibilities

✅ Inspire teamwork to reach sales goals and elevate the customer experience

✅ Recruit, train, coach, motivate, and develop associates on policies, procedures, product knowledge, and team/individual productivity goals

✅ Establish a strong rapport and foster customer loyalty by demonstrating expertise in our products and services, while simultaneously promoting brand loyalty through engaging customers in our rewards program

✅ Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches

✅ Communicate with vendors and store leadership to execute company and store-based events to achieve sales goals

✅ Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals

✅ Lead product demonstrations and peer-to-peer training

✅ Merchandise new receipts, process damages, testers and select merchandise to return to vendors

✅ Adhere to hygiene standards and asset protection control and compliance procedures

✅ Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

ASSUMPTION: This role requires a high level of customer interaction and a strong focus on sales performance.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: 1 to 2 years of relevant work experience

Required Skills:

• Leadership skills to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement
• Proficiency in vendor line and beauty trends serving as a knowledgeable resource in this area
• Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals
• Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines
• Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments
• Ability to think creatively, strategically, and technically to address business challenges and opportunities
• Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met
• Partnership with the Prestige and total Beauty team to drive line sales and deliver the customer experience

Preferred Skills:

• Previous experience in a retail or beauty-related role
• Fluency in a second language

ASSUMPTION: While not explicitly stated, having previous retail or beauty experience may be beneficial for this role.

💰 Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (Estimated based on industry standards for a Retail Cosmetics Brand Expert with 1-2 years of experience)

Benefits:

• Health Coverage
• Wellness Coverage
• 401(k) Match
• Paid Time Off
• Paid Holidays
• Merchandise Discounts
• Performance-Based Incentives
• Annual Merit Review
• Employee Assistance Program

Working Hours: Full-time, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality

ASSUMPTION: The salary range provided is an estimate based on industry standards for this role and experience level. Actual salary may vary based on company policy and individual performance.

📌 Applicant Insights

🔍 Company Context

Industry: Macy's is a leading retail company specializing in fashion and home products. They operate over 640 stores in the United States and have an extensive online presence.

Company Size: Macy's has 10,001+ employees, making it a large company with significant resources and opportunities for career growth.

Founded: Macy's was founded in 1858 and has a rich history in the retail industry.

Company Description:

• Macy's offers a wide range of products, including clothing, accessories, shoes, jewelry, cosmetics, and home goods
• The company is known for its annual events, such as the Macy's Thanksgiving Day Parade and the Macy's 4th of July Fireworks
• Macy's is committed to community involvement and gives nearly $50 million each year to local and national charities

Company Specialties:

• Retail
• Fashion
• Home goods
• Beauty and cosmetics

Company Website: Macy's Careers

ASSUMPTION: Macy's is a well-established company with a strong brand and a history of success in the retail industry.

📊 Role Analysis

Career Level: This role is an entry-level to mid-level position, offering opportunities for growth and development within the company.

Reporting Structure: The Retail Cosmetics Brand Expert reports directly to the Beauty Department Manager.

Work Arrangement: This is an on-site, full-time position with flexible scheduling, including days, evenings, weekends, and holidays.

Growth Opportunities:

• Advancement to a Beauty Department Manager or similar leadership role
• Expansion into other areas of the business, such as merchandising, buying, or marketing
• Opportunities for cross-training and skill development through Macy's training programs

ASSUMPTION: This role offers significant opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: Macy's operates a physical retail store in Milford, Connecticut.

Office Location(s): 151 W 34th St, New York, NY 10001, US (Headquarters)

Geographic Context:

• Milford is a city located in New Haven County, Connecticut
• The city has a population of approximately 51,000 people
• Milford is located about 20 miles north of New York City

Work Schedule: Full-time, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality

ASSUMPTION: The work environment is fast-paced and customer-focused, with a strong emphasis on sales performance.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-store interview with the Beauty Department Manager
• Final interview with the Store Manager or Human Resources

Key Assessment Areas:

• Sales and customer service skills
• Product knowledge and passion for the beauty industry
• Leadership and teamwork abilities
• Analytical skills and problem-solving

Application Tips:

• Highlight any relevant retail or beauty experience and achievements
• Tailor your resume to emphasize skills and qualifications relevant to this role
• Prepare examples of how you have exceeded sales goals or provided exceptional customer service in previous roles

ATS Keywords: Retail, Cosmetics, Brand Expert, Sales, Customer Service, Leadership, Teamwork, Analytical Skills, Beauty Industry

ASSUMPTION: The application process for this role may be competitive, and applicants should highlight their relevant skills and experience to increase their chances of success.

🛠️ Tools & Technologies

• Macy's proprietary point-of-sale (POS) system
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Customer relationship management (CRM) software

ASSUMPTION: Familiarity with retail POS systems and Microsoft Office Suite is beneficial for this role.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Collaboration
• Innovation
• Integrity
• Diversity and inclusion

Work Style:

• Fast-paced and dynamic work environment
• Strong focus on sales performance and customer service
• Opportunities for growth and development
• Collaborative and team-oriented culture

Self-Assessment Questions:

• Do you have a strong passion for the beauty industry and a desire to help customers look and feel their best?
• Are you comfortable working in a fast-paced, customer-focused environment with a strong emphasis on sales performance?
• Do you have strong leadership and teamwork abilities, as well as excellent communication skills?

ASSUMPTION: Success in this role requires a strong passion for the beauty industry, excellent customer service skills, and a collaborative work style.

⚠️ Potential Challenges

• Meeting daily, weekly, monthly, seasonal, and annual sales goals
• Managing a team of associates and providing ongoing training and coaching
• Adapting to a fast-paced, customer-focused work environment
• Working flexible hours, including days, evenings, weekends, and holidays

ASSUMPTION: This role may present challenges related to sales performance, team management, and work-life balance.

📈 Similar Roles Comparison

• Retail Cosmetics Brand Expert vs. Retail Cosmetics Sales Associate: The Brand Expert role offers more leadership and management responsibilities, as well as a higher level of product expertise
• Retail Cosmetics Brand Expert vs. Beauty Consultant: The Brand Expert role focuses more on sales and team management, while the Beauty Consultant role emphasizes one-on-one customer interactions and product demonstrations
• Retail Cosmetics Brand Expert vs. Retail Store Manager: The Brand Expert role is a specialized, brand-focused position, while the Retail Store Manager role oversees the day-to-day operations of an entire retail store

ASSUMPTION: This role offers unique opportunities and challenges compared to similar retail and beauty positions.

📝 Sample Projects

• Developing and implementing a sales strategy to exceed monthly sales goals for a specific beauty brand
• Coordinating and executing a successful in-store event or product launch, including vendor partnerships and customer engagement
• Creating and delivering a training program for new associates on product knowledge, sales techniques, and customer service skills

ASSUMPTION: These sample projects highlight the key responsibilities and required skills for this role.

❓ Key Questions to Ask During Interview

• What are the most important sales goals for this role, and how can I best contribute to achieving them?
• How does the Beauty Department collaborate with other departments within the store, such as Prestige and total Beauty?
• What opportunities are there for growth and development within the Beauty Department and the company as a whole?
• How does the company support work-life balance for its employees?
• What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: Asking thoughtful, relevant questions during the interview process demonstrates your interest in the role and commitment to success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through Macy's Careers
• Tailor your resume to highlight relevant skills and experience, such as retail experience, beauty industry knowledge, and leadership abilities
• Prepare a cover letter that explains your passion for the beauty industry and your commitment to customer service and sales performance
• Prepare examples of how you have exceeded sales goals or provided exceptional customer service in previous roles
• Follow up with the hiring manager one week after your final interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.