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Sales & Account Management Lead, Local Shops

Delivery Hero
Full-time
On-site
Berlin, Berlin, Germany

πŸ“Œ Core Information

πŸ”Ή Job Title: Sales & Account Management Lead, Local Shops

πŸ”Ή Company: Delivery Hero

πŸ”Ή Location: Berlin, Germany

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Sales & Business Development

πŸ”Ή Date Posted: June 12, 2025

πŸ”Ή Experience Level: 10+ years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Driving regional acquisition strategies across 18 markets
  • Securing partnerships with key AAA sellers and national brands
  • Optimizing market teams and equipping commercial teams
  • Managing key partner relations and launching new verticals
  • Collaborating with tech teams to streamline seller onboarding processes

ASSUMPTION: This role requires a strategic mindset and strong leadership skills to manage multiple markets and teams effectively.

πŸ“‹ Key Responsibilities

βœ… Drive the acquisition strategy by leading efforts across 18 markets and securing partnerships with key AAA sellers and national brands

βœ… Own the hunting list by developing and managing a targeted acquisition list and reporting regularly on progress

βœ… Optimize market teams by ensuring they have the structure and resources needed to achieve regional targets

βœ… Equip commercial teams by developing pitch decks and negotiation materials to empower them in engaging with potential partners

βœ… Manage key partner relations by overseeing relationships with regional partners through joint business planning and leveraging regional influence to support local market goals

βœ… Launch new vertical playbooks by rolling out new verticals (e.g., pharma, beauty) and creating detailed playbooks, tracking progress, and addressing any roadblocks

βœ… Coordinate with tech teams by working closely with them to streamline seller onboarding processes

βœ… Train new sales on the market and provide ongoing support

ASSUMPTION: This role involves a high level of cross-functional collaboration and stakeholder management, requiring strong communication and interpersonal skills.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience)

Experience: At least 8 years of experience in a sales or marketplace role, with proven success in account management, business development, or commercial strategy

Required Skills:

  • Sales and marketplace expertise
  • Relationship building
  • Strategic thinking
  • Sales enablement
  • Project management
  • Analytical ability

Preferred Skills:

  • Fluency in multiple languages
  • Experience working in a fast-paced, dynamic environment

ASSUMPTION: Candidates with experience in the food delivery or e-commerce industries may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: €80,000 - €120,000 per year (based on industry standards for a senior sales role in Berlin)

Benefits:

  • Competitive benefits package
  • Flexible working hours
  • Opportunities for professional growth and development

Working Hours: Full-time position with standard office hours (Monday - Friday, 9:00 AM - 6:00 PM), with flexibility for remote work as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Delivery Hero operates in the competitive food delivery and e-commerce market, focusing on online food ordering and delivery services

Company Size: Delivery Hero is a large company with over 10,000 employees, offering ample opportunities for career growth and development

Founded: Delivery Hero was founded in 2011 and has since grown into one of Europe's largest tech platforms

Company Description:

  • Delivery Hero is the world's leading local delivery platform, operating in over 70 countries worldwide
  • The company enables ambitious talent to deliver solutions that create impact within its ecosystem
  • Delivery Hero fosters diversity and inclusion, hiring talent from various backgrounds and promoting an innovative and collaborative work environment

Company Specialties:

  • Online food ordering and delivery
  • E-commerce and technology
  • Marketing and apps
  • Machine learning and delivery logistics

Company Website: www.deliveryhero.com

ASSUMPTION: Delivery Hero's large size and global presence offer candidates the opportunity to work on diverse projects and gain international experience.

πŸ“Š Role Analysis

Career Level: This role is a senior-level position, requiring extensive experience and strong leadership skills

Reporting Structure: The Regional Sales Manager for Quick Commerce (Shops) reports directly to the Regional Commercial Director for Shops and works closely with market teams, commercial teams, and tech teams

Work Arrangement: This role is primarily on-site, with flexibility for remote work as needed

Growth Opportunities:

  • Potential to expand regional responsibilities and manage larger teams
  • Opportunities to work on cross-functional projects and gain exposure to different aspects of the business
  • Chance to develop leadership and mentoring skills by supporting the growth of junior team members

ASSUMPTION: Successful candidates in this role may have opportunities to progress into more senior or leadership positions within the company.

🌍 Location & Work Environment

Office Type: Delivery Hero's Berlin office is a modern, collaborative workspace designed to foster innovation and creativity

Office Location(s): Oranienburger Straße 70, Berlin, Germany

Geographic Context:

  • Berlin is a vibrant, multicultural city with a thriving tech industry
  • The city offers a high quality of life, with numerous cultural attractions, parks, and recreational activities
  • Berlin has a well-connected public transportation system, making it easy to commute to the office

Work Schedule: Standard office hours with flexibility for remote work as needed

ASSUMPTION: Living in Berlin may offer candidates the opportunity to experience a dynamic, multicultural environment with a rich history and vibrant arts scene.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call with the hiring manager
  • On-site or virtual interview with the regional commercial director and other team members
  • Final round with senior leadership

Key Assessment Areas:

  • Sales and marketplace expertise
  • Relationship-building skills
  • Strategic thinking and problem-solving abilities
  • Communication and presentation skills

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant sales and marketplace experience
  • Prepare examples of successful account management and business development strategies you've implemented in the past
  • Research Delivery Hero's company culture and values to demonstrate your fit with the organization

ATS Keywords: Sales, marketplace, account management, business development, commercial strategy, acquisition, partnership, stakeholder management, strategic thinking, project management, analytical ability, communication, relationship building

ASSUMPTION: Delivery Hero's interview process may vary depending on the specific role and location, but generally, candidates can expect a thorough evaluation of their skills and experience.

πŸ› οΈ Tools & Technologies

  • CRM software (e.g., Salesforce, HubSpot)
  • Project management tools (e.g., Asana, Trello)
  • Data analysis and visualization tools (e.g., Excel, Power BI)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams)

ASSUMPTION: The specific tools and technologies used may vary depending on the team and region, but candidates should be comfortable using common sales and project management software.

πŸ‘” Cultural Fit Considerations

Company Values:

  • We build
  • We deliver
  • We lead

Work Style:

  • Collaborative and innovative
  • Fast-paced and dynamic
  • Data-driven and analytical

Self-Assessment Questions:

  • Do you thrive in a fast-paced, collaborative environment?
  • Are you comfortable working with data and using it to inform decisions?
  • Do you have strong leadership and mentoring skills?

ASSUMPTION: Candidates who align with Delivery Hero's company values and work style will likely be a good fit for this role.

⚠️ Potential Challenges

  • Managing multiple markets and teams simultaneously may be challenging
  • Developing and maintaining strong relationships with key partners requires significant time and effort
  • Working in a fast-paced, dynamic environment may be stressful at times
  • Adapting to changes in the market and responding to new opportunities may require flexibility and quick decision-making

ASSUMPTION: Successful candidates in this role will need to be adaptable, resilient, and able to manage multiple priorities effectively.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Regional Sales Manager or Business Development Manager position, but with a focus on the quick commerce (shops) vertical
  • Compared to other sales roles, this position requires a higher level of strategic thinking and cross-functional collaboration
  • Career progression in this role may lead to more senior or leadership positions within the company

ASSUMPTION: Candidates with experience in similar sales or business development roles may find this position to be a good fit, but should be prepared for the unique challenges and opportunities it presents.

πŸ“ Sample Projects

  • Developing and implementing a regional acquisition strategy for a new vertical (e.g., pharma, beauty)
  • Managing key partner relationships and negotiating contracts with national brands
  • Launching a new seller onboarding process to streamline integration and improve time-to-market

ASSUMPTION: These sample projects are intended to illustrate the types of initiatives candidates may work on in this role, but the specific projects may vary depending on the region and market needs.

❓ Key Questions to Ask During Interview

  • How does this role fit into the company's overall strategy for quick commerce (shops)?
  • What are the key priorities for this role in the first 90 days?
  • How does the company support the professional growth and development of its employees?
  • What is the team structure and how does this role collaborate with other departments?
  • How does the company measure success for this role, and what are the key performance indicators (KPIs)?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the company and team dynamics.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant sales and marketplace experience
  • Prepare examples of successful account management and business development strategies you've implemented in the past
  • Research Delivery Hero's company culture and values to demonstrate your fit with the organization
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.