π Core Information
πΉ Job Title: Sales and Marketing Agent
πΉ Company: Serene Marketing Inc.
πΉ Location: Columbia, Maryland
πΉ Job Type: Full-Time
πΉ Category: Sales & Marketing
πΉ Date Posted: April 3, 2025
πΉ Experience Level: Entry to Mid-Level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Collaborating with clients to develop tailored customer acquisition strategies
- Engaging potential customers through direct residential outreach
- Building and nurturing relationships with customers
- Utilizing CRM software to track engagement progress
- Aligning strategies with broader company goals and ensuring a seamless customer experience
ASSUMPTION: This role requires a balance of strong interpersonal skills and data-driven mindset to succeed in customer acquisition and engagement.
π Key Responsibilities
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Collaborate with clients to understand their products, services, and target audiences to develop tailored customer acquisition and engagement strategies.
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Identify and engage potential customers through direct residential outreach initiatives.
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Build and nurture strong relationships with potential customers, guiding them through the enrollment process and addressing their questions and concerns.
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Utilize customer relationship management (CRM) software to track leads, interactions, and engagement progress.
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Collaborate with internal Sales and Marketing Agent teams to align strategies with broader company goals and ensure a seamless customer experience.
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Stay informed about industry trends and best practices, continuously seeking opportunities for professional development with the Sales and Marketing Agent team.
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Prepare and present regular reports to clients, showcasing the effectiveness and impact of customer acquisition and engagement initiatives.
ASSUMPTION: This role requires a high level of organization and attention to detail to manage customer relationships and track engagement progress effectively.
π― Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent work experience) preferred.
Experience: At least some proven experience in business development, sales, or customer acquisition roles.
Required Skills:
- Exceptional interpersonal and communication skills, both written and verbal
- Ability to build rapport and connect with diverse audiences
- Strong analytical and problem-solving abilities, with a data-driven mindset
- Results-oriented attitude with a demonstrated track record of meeting or exceeding targets
- A self-starter who can work independently and as part of a Sales and Marketing Agent team
- Willingness to adapt to evolving client needs and industry dynamics
Preferred Skills:
- Knowledge of telecommunications wireless products or services
- Previous experience in telecommunications, community outreach, or brand awareness
ASSUMPTION: Candidates with experience in sales, customer acquisition, or related fields will have a competitive edge in this role.
π° Compensation & Benefits
Salary Range: $48,000 - $54,000 per year. This range is based on industry standards for entry to mid-level sales and marketing roles in the Maryland area.
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee development and training opportunities
Working Hours: Full-time position with standard business hours (Monday - Friday, 9:00 AM - 5:00 PM). Occasional evening or weekend work may be required to accommodate client needs.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
π Applicant Insights
π Company Context
Industry: Serene Marketing Inc. operates in the sales and customer acquisition industry, focusing on helping clients achieve rapid and sustainable growth through strategic solutions.
Company Size: As a newly opened firm, Serene Marketing Inc. is a small company with a close-knit team. This size allows for a more personal and collaborative work environment, with ample opportunities for growth and impact.
Founded: Serene Marketing Inc. was founded in 2025, bringing a fresh perspective and innovative approach to the sales and marketing industry.
Company Description:
- Dedicated to helping clients achieve rapid and sustainable growth through strategic customer acquisition and engagement solutions
- Focuses on delivering direct customer enrollment and engagement initiatives
- Committed to staying ahead in today's competitive business landscape
Company Specialties:
- Customer acquisition and engagement strategies
- Direct residential outreach initiatives
- Customer relationship management (CRM) software implementation
Company Website: https://www.serenemarketinginc.com
ASSUMPTION: As a newly opened firm, Serene Marketing Inc. is likely to have a dynamic and evolving work environment, with opportunities for growth and impact.
π Role Analysis
Career Level: This role is suitable for entry to mid-level professionals seeking to establish or advance their careers in sales and marketing.
Reporting Structure: The Sales and Marketing Agent will report directly to the Sales and Marketing Manager and collaborate closely with internal teams and clients.
Work Arrangement: This is an on-site position, with standard business hours and occasional evening or weekend work as needed.
Growth Opportunities:
- Advancement to senior or management roles within the Sales and Marketing Agent team
- Expansion into other areas of the business, such as account management or client relations
- Professional development through training and workshops
ASSUMPTION: Given the company's size and focus on growth, there may be ample opportunities for career advancement and professional development in this role.
π Location & Work Environment
Office Type: Serene Marketing Inc. operates from a professional office environment in Columbia, Maryland.
Office Location(s): 9540 Gerwig Lane, Columbia, MD 20910
Geographic Context:
- Columbia, Maryland, is a suburban area with a mix of residential and commercial developments
- The office is conveniently located near major highways and public transportation
- The area offers a variety of dining, shopping, and recreational options
Work Schedule: Full-time position with standard business hours (Monday - Friday, 9:00 AM - 5:00 PM). Occasional evening or weekend work may be required to accommodate client needs.
ASSUMPTION: The work environment at Serene Marketing Inc. is likely to be collaborative and fast-paced, with a strong focus on customer acquisition and engagement.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the HR department
- In-person or virtual interview with the Sales and Marketing Manager
- Final interview with key stakeholders or team members
- Background check and reference verification
Key Assessment Areas:
- Interpersonal and communication skills
- Problem-solving and analytical abilities
- Results-oriented attitude and sales aptitude
- Adaptability and cultural fit
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare examples of your customer acquisition or sales successes to discuss during the interview
- Research Serene Marketing Inc. and be ready to discuss how your skills and experiences align with the company's mission and values
ATS Keywords: Customer Acquisition, Customer Engagement, Sales, Marketing, CRM, Direct Outreach, Relationship Building, Enrollment, Target Audience, Industry Trends, Data-Driven Mindset
ASSUMPTION: The application process at Serene Marketing Inc. is likely to be competitive, with a strong focus on finding candidates with the right skills and cultural fit for the role.
π οΈ Tools & Technologies
- Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot, or Zoho CRM)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Docs, Google Sheets)
- Project management tools (e.g., Asana, Trello, or Monday.com)
ASSUMPTION: The tools and technologies required for this role may evolve as the company grows and adopts new solutions to improve efficiency and productivity.
π Cultural Fit Considerations
Company Values:
- Customer-centric approach
- Collaboration and teamwork
- Continuous learning and improvement
- Adaptability and innovation
Work Style:
- Fast-paced and dynamic environment
- Strong focus on customer acquisition and engagement
- Results-driven and data-informed decision-making
- Opportunities for professional growth and development
Self-Assessment Questions:
- Do you thrive in a fast-paced, customer-focused environment?
- Are you comfortable working with diverse audiences and building relationships?
- Do you have a data-driven mindset and a strong desire to continuously learn and improve?
- Are you adaptable and able to pivot strategies based on evolving client needs and industry dynamics?
ASSUMPTION: Serene Marketing Inc. is likely to prioritize cultural fit in the hiring process, seeking candidates who align with the company's values and work style.
β οΈ Potential Challenges
- Managing a high volume of customer interactions and ensuring consistent engagement
- Adapting to evolving client needs and industry trends
- Balancing the demands of multiple clients and projects
- Occasional evening or weekend work to accommodate client needs
ASSUMPTION: These challenges can be overcome with strong organizational skills, a results-oriented attitude, and a commitment to continuous learning and improvement.
π Similar Roles Comparison
- Unlike traditional sales roles, this position focuses heavily on customer acquisition and engagement, rather than direct sales
- This role requires a strong balance of interpersonal skills and data-driven decision-making
- Career paths in this role may include advancement to senior or management positions within the Sales and Marketing Agent team or expansion into other areas of the business
ASSUMPTION: This role offers a unique blend of customer acquisition and engagement strategies, making it an attractive opportunity for candidates interested in a dynamic and fast-paced work environment.
π Sample Projects
- Developing and implementing a targeted customer acquisition campaign for a telecommunications client
- Analyzing customer engagement data to identify trends and optimize strategies
- Collaborating with internal teams to create and present regular reports on customer acquisition and engagement initiatives
ASSUMPTION: These sample projects provide a glimpse into the day-to-day responsibilities and key deliverables of the Sales and Marketing Agent role.
β Key Questions to Ask During Interview
- Can you describe a successful customer acquisition or engagement initiative you've led in the past, and what made it successful?
- How does Serene Marketing Inc. support the professional development and growth of its employees?
- What are the most significant challenges facing the Sales and Marketing Agent team currently, and how can this role help address them?
- How does Serene Marketing Inc. measure the success of its customer acquisition and engagement initiatives, and how will my performance be evaluated in this role?
- What is the typical career path for a Sales and Marketing Agent at Serene Marketing Inc., and what opportunities exist for growth and advancement?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare examples of your customer acquisition or sales successes to discuss during the interview
- Research Serene Marketing Inc. and be ready to discuss how your skills and experiences align with the company's mission and values
- Follow up with the HR department one week after submitting your application to confirm receipt and inquire about next steps
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.