📌 Core Information
🔹 Job Title: Sales and Marketing Excellence Manager
🔹 Company: Ipsen Biopharmaceuticals Canada Inc.
🔹 Location: Mississauga, Ontario, Canada
🔹 Job Type: Full-Time, On-Site
🔹 Category: Pharmaceuticals, Sales & Marketing
🔹 Date Posted: April 8, 2025
🔹 Experience Level: Mid-Senior Level (5-10 years)
🔹 Remote Status: On-Site
🚀 Job Overview
Key aspects of this role include:
- Leading the development, implementation, and continuous improvement of core selling capabilities.
- Managing cross-functional planning activities for sales meetings and driving alignment with brand strategy, field force learning, and Ipsen selling frameworks.
- Leveraging deep understanding of sales operations to advocate for the needs of the sales force and provide support for forecasting and analytics activities.
- Cultivating meaningful internal partnerships and managing relationships with external vendors to support sales and marketing excellence initiatives.
ASSUMPTION: This role requires strong project management skills, the ability to manage multiple cross-functional stakeholders, and a deep understanding of sales operations and processes.
📋 Key Responsibilities
✅ Lead the development, implementation, and continuous improvement of the following Ipsen sales capabilities:
- Key Account Planning
- Territory KPI Reporting
- Customer Targeting
- Ipsen Sales Call Model
- Product & Disease Knowledge
- Sales Incentive Compensation Program
✅ Lead the localization and implementation of key Global and NA Business Excellence programs associated with:
- CRM System Improvements
- Omnichannel Capabilities
- On-Boarding Process
- Sales Excellence Capabilities
- Marketing Excellence Capabilities
✅ Lead and manage cross-functional planning activities for all aspects of sales meetings, driving alignment with brand strategy, field force learning and development requirements, Ipsen selling frameworks, and project development timelines.
✅ Leverage deep understanding of sales operations to internally advocate for the needs of the sales force and provide support for forecasting and analytics activities.
✅ Cultivate meaningful internal partnerships, adding value and insights for the organization.
✅ Manage relationships with relevant external vendors to support sales and marketing excellence initiatives.
✅ Support on-boarding of new sales employees.
ASSUMPTION: This role involves a broad range of responsibilities, requiring strong organizational skills, the ability to manage multiple projects, and the capacity to work effectively with various cross-functional teams.
🎯 Required Qualifications
Education: Bachelor’s degree required.
Experience: 5+ years of pharmaceutical industry experience with a minimum of 2 years of sales experience required. In-depth experience with structured sales force support business processes and systems is essential.
Required Skills:
- Strong project management skills
- Excellent communication and data presentation skills
- Ability to manage multiple cross-functional stakeholders
- Deep understanding of sales operations and processes
- Bilingual (French and English) capabilities would be an asset
Preferred Skills:
- Experience with CRM systems and omnichannel capabilities
- Knowledge of the pharmaceutical industry and sales operations
- Proven ability to drive consensus and alignment across multiple teams
ASSUMPTION: Candidates should have a strong background in sales operations, project management, and cross-functional collaboration within the pharmaceutical industry.
💰 Compensation & Benefits
Salary Range: CAD 120,000 - 150,000 per year (based on industry standards for a mid-senior level sales role in Mississauga, Ontario)
Benefits:
- Competitive health, dental, and vision insurance
- Retirement savings plan with company match
- Employee assistance program
- Generous vacation and time-off policies
- Employee discounts and wellness programs
Working Hours: Full-time, Monday to Friday, with flexibility for occasional remote work and adjusted hours to accommodate meetings and events.
ASSUMPTION: The salary range is an estimate based on industry standards for similar roles in the region. Actual compensation may vary based on experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Ipsen operates in the pharmaceutical industry, focusing on transformative medicines in Oncology, Rare Disease, and Neuroscience. The company is a mid-sized global biopharmaceutical organization with a presence in over 40 countries and a pipeline fueled by external innovation.
Company Size: Ipsen has approximately 6,200 employees globally, making it a mid-sized company. This size offers applicants the opportunity to work in a structured environment with clear processes while still providing room for growth and innovation.
Founded: Ipsen was founded in 1929 and has since grown into a global leader in its therapeutic areas, with a strong focus on research and development.
Company Description:
- Ipsen is committed to bringing transformative medicines to patients worldwide.
- The company fosters a collaborative and innovative work environment, encouraging employees to grow alongside the company’s success.
- Ipsen values human-centric leadership and promotes a culture of collaboration, excellence, and impact.
Company Specialties:
- Pharmaceuticals
- Specialty care: oncology, neuroscience, endocrinology
- Research: peptides, toxins, and primary care
Company Website: ipsen.com
ASSUMPTION: Ipsen's focus on transformative medicines and commitment to innovation make it an attractive employer for professionals seeking to make a meaningful impact in the pharmaceutical industry.
📊 Role Analysis
Career Level: This role is at the mid-senior level, offering an excellent opportunity for career growth and development within the commercial leadership track.
Reporting Structure: The Sales and Marketing Excellence Manager reports directly to the Commercial Operations Director and works closely with cross-functional teams, including sales, marketing, and business operations.
Work Arrangement: This is an on-site role based in Mississauga, Ontario, with flexibility for occasional remote work and adjusted hours to accommodate meetings and events.
Growth Opportunities:
- Progression into more senior commercial leadership roles within Ipsen.
- Broad organizational visibility, providing excellent opportunities for personal and professional development.
- Collaboration with global teams, offering exposure to international best practices and perspectives.
ASSUMPTION: This role offers a unique blend of strategic and operational responsibilities, providing an ideal platform for career growth and development within the commercial leadership track.
🌍 Location & Work Environment
Office Type: Ipsen's Mississauga office is a modern, collaborative workspace with a professional yet welcoming atmosphere.
Office Location(s): 5050 Satellite Dr Suite 500, Mississauga, ON L4W 1Y2, Canada
Geographic Context:
- Mississauga is a multicultural city located in the Greater Toronto Area (GTA), offering a diverse range of neighborhoods, amenities, and recreational opportunities.
- The city is well-connected by highways, public transportation, and is approximately 30 minutes from Toronto's Pearson International Airport.
- Mississauga has a humid continental climate, with warm summers and cold winters, typical of the region.
Work Schedule: Full-time, Monday to Friday, with flexibility for occasional remote work and adjusted hours to accommodate meetings and events.
ASSUMPTION: Mississauga offers a high quality of life, with a diverse range of housing options, excellent schools, and a vibrant cultural scene. The city's proximity to Toronto provides easy access to additional amenities and attractions.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the Talent Acquisition team
- Behavioral and situational interviews with the hiring manager and cross-functional team members
- Final interview with the Commercial Operations Director
- Background check and reference check
Key Assessment Areas:
- Problem-solving skills and ability to manage multiple projects
- Cross-functional collaboration and stakeholder management
- Deep understanding of sales operations and processes
- Communication and presentation skills
- Alignment with Ipsen's values and company culture
Application Tips:
- Tailor your resume to highlight relevant experience and skills for this role.
- Prepare for behavioral and situational interview questions by reflecting on your past experiences and accomplishments.
- Research Ipsen's company culture and values to demonstrate your fit with the organization.
- Practice your presentation skills by preparing a brief overview of your relevant experience and how it aligns with the role's requirements.
ATS Keywords: Sales management, project management, cross-functional collaboration, data analysis, communication, customer targeting, territory planning, sales training, brand strategy, forecasting, CRM systems, omnichannel experience, sales incentive compensation, product knowledge, stakeholder management, bilingual communication
ASSUMPTION: Ipsen's recruitment process is designed to assess candidates' skills, experiences, and cultural fit with the organization. The interview process may vary depending on the specific role and the candidate's background.
🛠️ Tools & Technologies
- CRM systems (e.g., Salesforce, Veeva)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, JIRA)
- Data visualization tools (e.g., Tableau, Power BI)
- Sales enablement platforms (e.g., Showpad, Seismic)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on Ipsen's current technology stack and the candidate's background.
👔 Cultural Fit Considerations
Company Values:
- Patient-centricity: Putting patients first in all decisions and actions
- Integrity: Acting with honesty, transparency, and accountability
- Excellence: Striving for the highest standards in all aspects of our work
- Innovation: Embracing creativity and continuous learning to drive progress
- Collaboration: Working together to achieve common goals and shared success
Work Style:
- Dynamic and fast-paced, with a focus on results and continuous improvement
- Cross-functional and collaborative, with a strong emphasis on teamwork
- Data-driven and analytical, with a focus on informed decision-making
- Adaptable and flexible, with a willingness to take on new challenges and learn new skills
Self-Assessment Questions:
- How have you demonstrated patient-centricity in your previous roles?
- Can you provide an example of a time when you drove consensus and alignment across multiple teams to achieve a common goal?
- How do you approach continuous learning and professional development in a dynamic work environment?
ASSUMPTION: Ipsen's company culture emphasizes human-centric leadership, collaboration, excellence, and impact. Candidates should be able to demonstrate their alignment with these values and work style preferences.
⚠️ Potential Challenges
- The role requires strong project management skills and the ability to manage multiple cross-functional stakeholders, which can be challenging at times.
- Ipsen's fast-paced and dynamic work environment may require candidates to adapt quickly and take on new challenges.
- The role involves working with external vendors and partners, which can present unique challenges in terms of communication, collaboration, and project management.
- The role is based in Mississauga, which may require candidates to commute or relocate, depending on their current location.
ASSUMPTION: These challenges can be mitigated by strong communication, collaboration, and project management skills, as well as a willingness to adapt and learn in a dynamic work environment.
📈 Similar Roles Comparison
- This role differs from related positions, such as Sales Operations Manager or Sales Training Manager, in its broad scope and strategic focus on driving sales excellence across multiple aspects of the business.
- In the pharmaceutical industry, this role is unique in its blend of strategic and operational responsibilities, offering an ideal platform for career growth and development within the commercial leadership track.
- Career paths for this role may include progression into more senior commercial leadership roles within Ipsen or transition into other strategic or operational roles within the organization.
ASSUMPTION: This role offers a unique blend of responsibilities and growth opportunities, making it an attractive choice for candidates seeking to advance their careers in the commercial leadership track within the pharmaceutical industry.
📝 Sample Projects
- Leading the development and implementation of a new territory planning process to improve sales force efficiency and effectiveness.
- Managing the localization and implementation of a global omnichannel customer experience program to enhance Ipsen's customer engagement and drive sales growth.
- Collaborating with cross-functional teams to develop and deliver a comprehensive sales training program focused on Ipsen's selling frameworks and product knowledge.
ASSUMPTION: These sample projects illustrate the broad range of responsibilities and strategic focus required for this role, as well as the opportunity for candidates to make a significant impact on Ipsen's sales and marketing excellence initiatives.
💡 Key Questions to Ask During Interview
- Can you describe the most significant sales operations challenge you've faced in a previous role and how you overcame it?
- How do you approach managing multiple cross-functional stakeholders with competing priorities and perspectives?
- Can you provide an example of a time when you drove consensus and alignment across multiple teams to achieve a common goal?
- How do you stay up-to-date with industry trends and best practices in sales operations and excellence?
- How do you approach continuous learning and professional development in a dynamic work environment?
ASSUMPTION: These key questions help candidates assess their fit with the role's requirements and gain insights into Ipsen's company culture and work environment.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills for this role, such as project management, cross-functional collaboration, and sales operations.
- Prepare a cover letter that explains your interest in the role and how your background and skills make you a strong fit for the position.
- If you have relevant portfolio examples or case studies, be prepared to present them during the interview process.
- Follow up with the Ipsen Talent Acquisition team one week after submitting your application to inquire about the status of your application.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
