Sales and Marketing Manager

📌 Core Information

🔹 Job Title: Sales and Marketing Manager

🔹 Company: SERVPRO of North Central Tazewell County

🔹 Location: Pekin, IL

🔹 Job Type: Full-Time

🔹 Category: Sales & Marketing

🔹 Date Posted: April 4, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Driving marketing campaigns to grow business profit and revenue
• Overseeing and maintaining the client database
• Maintaining an active presence at local and regional associations and trade show events
• Developing long-standing business relationships
• Recruiting, training, developing, and managing marketing teammates

ASSUMPTION: This role requires a proactive, sales-driven individual who enjoys providing superior service and taking ownership of their work.

📋 Key Responsibilities

✅ Understand and effectively communicate the competitive advantages of using SERVPRO to clients and customers

✅ Prepare a business development plan to meet and/or exceed planned revenue and activities goals

✅ Build, maintain, and strengthen client relationships while seeking new prospects and leads

✅ Complete an annual marketing needs assessment and develop action plans for business decisions

✅ Perform comparative analysis of revenue, collection, and activities metrics vs established goals

✅ Develop marketing initiatives and budget to create an annual marketing plan

✅ Recruit, train, develop, and manage marketing teammates

ASSUMPTION: This role requires strong analytical, communication, and leadership skills to effectively manage marketing efforts and team members.

🎯 Required Qualifications

Education: Bachelor’s degree in marketing or business preferred

Experience: A minimum of three years of direct sales and/or marketing experience is required. At least one year of management experience is also required.

Required Skills:

• Proven track record in sales and marketing
• Experience with in-person, social media, and digital marketing development
• Strong process and results-driven attitude
• Experience in the cleaning, restoration, or insurance industry preferred

Preferred Skills:

• Experience in the SERVPRO industry
• Fluency in Spanish

ASSUMPTION: Candidates with relevant industry experience and a strong sales background will be well-suited for this role.

💰 Compensation & Benefits

Salary Range: $55,000 - $70,000 per year (based on industry standards for a Sales and Marketing Manager with 2-5 years of experience in the restoration industry)

Benefits:

• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Working Hours: This is a full-time, salaried, exempt position working a minimum of 40 hours per week. Normal schedule is varying 8.5-hour shifts Monday - Friday between 7:00 am - 5:00 pm. Due to required attendance at or coordination of business, marketing, and community events, this position frequently requires long hours, evening work, and weekend work beyond normal hours. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: SERVPRO of North Central Tazewell County operates in the restoration industry, focusing on cleaning and restoring homes and businesses after disasters.

Company Size: SERVPRO of North Central Tazewell County is a small company with 51-200 employees, providing a close-knit work environment.

Founded: SERVPRO of North Central Tazewell County was founded and is locally owned and operated.

Company Description:

• SERVPRO of North Central Tazewell County is a trusted leader in the restoration industry
• The company specializes in cleaning and restoring homes and businesses after disasters
• SERVPRO of North Central Tazewell County is committed to providing superior service and getting customers back to "Like it never even happened."

Company Specialties:

• Water damage restoration
• Fire and smoke damage restoration
• Mold remediation
• Storm damage restoration

Company Website: https://www.servpro.com/locations/il/servpro-of-north-central-tazewell-county-peoria-galesburg-and-macomb

ASSUMPTION: SERVPRO of North Central Tazewell County is part of the larger SERVPRO network, which has a strong brand presence and reputation in the restoration industry.

📊 Role Analysis

Career Level: This role is a mid-level management position, requiring a balance of strategic planning and hands-on execution.

Reporting Structure: The Sales and Marketing Manager will report directly to the franchise owner and may oversee marketing teammates.

Work Arrangement: This is an on-site, full-time position with a flexible schedule that may require long hours, evening work, and weekend work beyond normal hours due to event attendance or coordination.

Growth Opportunities:

• Advancement to a higher-level management position within the company
• Expansion of responsibilities based on performance and company growth
• Opportunities to develop and implement new marketing strategies and initiatives

ASSUMPTION: SERVPRO of North Central Tazewell County offers opportunities for growth and advancement based on individual performance and company success.

🌍 Location & Work Environment

Office Type: SERVPRO of North Central Tazewell County operates out of a single office location in Pekin, IL.

Office Location(s): 3201 N 8th St, Pekin, IL 61554

Geographic Context:

• Pekin is a city in Tazewell County, Illinois, with a population of approximately 34,000
• The city is located about 30 miles southwest of Peoria, IL
• Pekin offers a mix of urban and suburban living with a relatively low cost of living compared to larger cities in the region

Work Schedule: The normal schedule is varying 8.5-hour shifts Monday - Friday between 7:00 am - 5:00 pm. However, this position frequently requires long hours, evening work, and weekend work beyond normal hours due to event attendance or coordination.

ASSUMPTION: The work environment at SERVPRO of North Central Tazewell County is fast-paced and dynamic, with a focus on providing superior service and growing the business.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• In-person interview with the franchise owner and marketing team members
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Sales and marketing experience and achievements
• Leadership and team management skills
• Problem-solving and analytical skills
• Communication and presentation skills

Application Tips:

• Highlight relevant sales and marketing experience and achievements in your resume
• Tailor your cover letter to explain how your skills and experience make you a strong fit for this role
• Prepare examples of successful marketing campaigns or projects you've led in the past
• Research SERVPRO and the restoration industry to demonstrate your knowledge and enthusiasm for the role

ATS Keywords: Sales, Marketing, Business Development, Client Relationships, Team Management, Digital Marketing, Social Media, Leadership, Analytical Skills, Budget Management, Training, Networking, Customer Service, Strategic Planning, Performance Analysis, Communication, Restoration Industry, SERVPRO

ASSUMPTION: SERVPRO of North Central Tazewell County uses an Applicant Tracking System (ATS) to manage job applications, and including relevant keywords in your resume can help your application stand out.

🛠️ Tools & Technologies

• CRM software (e.g., Salesforce, HubSpot, or Zoho CRM)
• Marketing automation tools (e.g., Marketo, Pardot, or Hootsuite)
• Social media platforms (e.g., Facebook, LinkedIn, and Twitter)
• Email marketing software (e.g., Mailchimp or Constant Contact)
• Google Workspace (e.g., Google Docs, Sheets, and Slides)

ASSUMPTION: The specific tools and technologies used by SERVPRO of North Central Tazewell County may vary, but candidates with experience in CRM software, marketing automation tools, and social media platforms will be well-suited for this role.

👔 Cultural Fit Considerations

Company Values:

• Customer focus
• Integrity
• Teamwork
• Accountability
• Continuous improvement

Work Style:

• Proactive and results-driven
• Strong communicator and presenter
• Adaptable and flexible
• Team-oriented and collaborative
• Analytical and strategic thinker

Self-Assessment Questions:

• Do you have a proven track record of success in sales and marketing?
• Are you comfortable working in a fast-paced, dynamic environment?
• Do you thrive in a team setting and enjoy collaborating with others?
• Are you able to analyze data and use it to inform strategic decisions?

ASSUMPTION: SERVPRO of North Central Tazewell County values employees who are customer-focused, proactive, and results-driven, with a strong work ethic and a commitment to continuous improvement.

⚠️ Potential Challenges

• The restoration industry can be unpredictable, with fluctuating demand based on natural disasters and other events
• This role may require long hours, evening work, and weekend work beyond normal hours due to event attendance or coordination
• The successful candidate will need to be comfortable working in a small, close-knit team environment
• The company may have limited resources for marketing initiatives compared to larger organizations

ASSUMPTION: While there may be challenges associated with this role, SERVPRO of North Central Tazewell County offers a supportive work environment and opportunities for growth and advancement.

📈 Similar Roles Comparison

• This role is similar to a Marketing Manager or Business Development Manager position in other industries, but with a focus on the restoration industry and SERVPRO's unique brand and services
• Compared to other marketing roles, this position may require more hands-on execution and less strategic planning, depending on the size and resources of the company
• Career progression in this role may involve advancing to a higher-level management position within the company or exploring opportunities in related industries

ASSUMPTION: While this role shares similarities with other marketing and business development positions, the unique focus on the restoration industry and SERVPRO's brand sets it apart.

📝 Sample Projects

• Developing and executing a marketing campaign to promote SERVPRO's services to local businesses
• Creating and implementing a social media strategy to increase brand awareness and engagement
• Analyzing customer data to identify trends and opportunities for targeted marketing initiatives

ASSUMPTION: These sample projects are intended to illustrate the types of tasks and responsibilities associated with this role, but the specific projects and initiatives may vary based on the company's needs and priorities.

❓ Key Questions to Ask During Interview

• Can you describe the company's marketing strategy and how this role fits into it?
• What are the biggest challenges facing the company's marketing efforts, and how can this role help address them?
• How does the company support the professional development and growth of its employees?
• What are the key performance indicators (KPIs) for this role, and how will my success be measured?
• How does SERVPRO of North Central Tazewell County differentiate itself from its competitors in the restoration industry?

ASSUMPTION: Asking thoughtful, well-researched questions during the interview process demonstrates your interest in the role and commitment to the company's success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant sales and marketing experience and achievements
• Prepare examples of successful marketing campaigns or projects you've led in the past
• Research SERVPRO and the restoration industry to demonstrate your knowledge and enthusiasm for the role
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.