Sales and Marketing Representative

📌 Core Information

🔹 Job Title: Sales and Marketing Representative

🔹 Company: Guardian Pharmacy

🔹 Location: Wichita, Kansas

🔹 Job Type: Full-Time

🔹 Category: Sales & Marketing

🔹 Date Posted: May 7, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Building and maintaining strong customer relationships
• Increasing sales and market penetration through effective marketing strategies
• Acting as a liaison between pharmacy operations and clients to ensure high service levels
• Providing expert consulting and training services to clients

ASSUMPTION: This role requires a balance of sales, marketing, and customer service skills, with a focus on building and maintaining strong client relationships.

📋 Key Responsibilities

✅ Call and visit current customers to enhance and facilitate positive working relationships

✅ Market pharmacy as preferred provider of pharmacy services to existing customer base to increase penetration of services and patients served

✅ Act as liaison with pharmacy operations to maintain high level of service level to customers, following all service related issues through to resolution

✅ Maintain customer relationships and perform as an “expert” advisor to facilitate problem-solving with the goal of 100% customer retention

✅ Ensure initial servicing of new customer residents is smooth and error free by acting as liaison/quality assurance point person upon startup of service

✅ Provide consulting services to customers to assist in compliance

✅ Provide in-service training to customer staff as needed

✅ Participate in marketing efforts to potential customers

✅ Actively participate in local association meetings related to assisted living/long term care facilities

✅ Required to work in pharmacy operations on an as needed basis, providing assistance in the areas of medical records and order entry

ASSUMPTION: This role involves a mix of sales, marketing, customer service, and operational tasks, requiring strong organizational skills and the ability to multitask.

🎯 Required Qualifications

Education: High School Diploma or GED required; Bachelor’s degree preferred

Experience: 2-5 years of experience in sales, account management, or a related field

Required Skills:

• Excellent customer relations skills and ability to build strong customer relationships
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Preferred Skills:

• Salesforce or similar CRM experience
• Knowledge of LTC or pharmacy industry

ASSUMPTION: While a nursing or healthcare background is preferred, the company is open to candidates from other backgrounds with strong sales and customer service skills.

💰 Compensation & Benefits

Salary Range: $50,000 - $65,000 per year (Based on industry standards for a Sales and Marketing Representative with 2-5 years of experience in the Wichita, Kansas area)

Benefits:

• 401(k) with company match
• Medical, Dental, and Vision insurance
• Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness
• Dependent Care Flexible Spending Accounts
• Employee Assistance Program (EAP)
• Generous vacation benefits based on years of service

Working Hours: Full-time, with up to 75% travel required

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the Wichita, Kansas area. Actual compensation may vary based on experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Guardian Pharmacy is a long-term care pharmacy services provider, focusing on customized medication management solutions for healthcare organizations serving seniors and individuals with complex care needs.

Company Size: Guardian Pharmacy has 201-500 employees, providing a mid-sized company environment with opportunities for growth and career advancement.

Founded: The founding date and history of Guardian Pharmacy are not provided in the given data.

Company Description:

• Guardian Pharmacy delivers customized medication management solutions to support healthcare organizations
• Committed to enriching the lives of those served through a comprehensive suite of tech-enabled pharmacy services
• Offers an opportunity to learn and grow in a fast-paced, diverse, and inclusive environment

Company Specialties:

• Long-term care pharmacy services
• Medication management solutions
• Healthcare organization support

Company Website: Guardian Pharmacy

ASSUMPTION: Guardian Pharmacy is a mid-sized company focused on providing customized pharmacy services to healthcare organizations, with a commitment to enriching the lives of those served.

📊 Role Analysis

Career Level: This role is at the mid-career level, requiring 2-5 years of experience in sales, account management, or a related field.

Reporting Structure: The Sales and Marketing Representative reports directly to the President, Director, Sales & Marketing, and Director, Finance & Admin.

Work Arrangement: This role requires up to 75% travel, by air and ground, and the ability to work flexible hours.

Growth Opportunities:

• Potential career advancement within the sales and marketing department
• Opportunities to expand industry knowledge and expertise
• Possibility to transition into a management or leadership role

ASSUMPTION: This role offers opportunities for career growth and development within the sales and marketing department, as well as the potential to expand industry knowledge and expertise.

🌍 Location & Work Environment

Office Type: Guardian Pharmacy has a local office in Wichita, Kansas, where this role is based.

Office Location(s): Wichita, Kansas

Geographic Context:

• Wichita is the largest city in Kansas, with a population of approximately 390,000
• The city is known for its cultural attractions, including museums, theaters, and festivals
• Wichita has a humid subtropical climate, with hot summers and cold winters

Work Schedule: Full-time, with up to 75% travel required

ASSUMPTION: This role is based in Wichita, Kansas, with a local office and a humid subtropical climate. The role requires up to 75% travel, by air and ground, and the ability to work flexible hours.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the hiring manager
• Background check and reference check
• Job offer

Key Assessment Areas:

• Sales and marketing skills
• Customer service and relationship-building abilities
• Problem-solving and analytical skills
• Adaptability and flexibility

Application Tips:

• Highlight relevant sales and customer service experience in your resume
• Tailor your cover letter to demonstrate your understanding of the role and company
• Prepare examples of successful sales strategies and customer service experiences

ATS Keywords: Sales, Marketing, Customer Relations, Problem Solving, Attention to Detail, Salesforce, CRM, Long-Term Care, Pharmacy, Healthcare

ASSUMPTION: The application process for this role is typical, with an online application submission followed by phone or video screening, an in-person or virtual interview, and a background check. Key assessment areas include sales and marketing skills, customer service and relationship-building abilities, problem-solving and analytical skills, and adaptability and flexibility.

🛠️ Tools & Technologies

• Salesforce or similar CRM
• Microsoft Office Suite
• Travel management tools (e.g., Concur)

ASSUMPTION: This role requires proficiency in Salesforce or a similar CRM, as well as basic Microsoft Office Suite skills. Travel management tools may also be used for up to 75% travel.

👔 Cultural Fit Considerations

Company Values:

• Treat others as you would like to be treated
• Continuous improvement
• Integrity and accountability

Work Style:

• Fast-paced and team-oriented environment
• Focus on quality and accuracy
• Adaptability and flexibility

Self-Assessment Questions:

• Do you have strong sales and customer service skills?
• Are you comfortable working in a fast-paced, team-oriented environment?
• Do you have the ability to solve problems with minimal direction?

ASSUMPTION: Guardian Pharmacy values a fast-paced, team-oriented work environment with a focus on quality and accuracy. Successful candidates will have strong sales and customer service skills, the ability to work independently, and the adaptability to thrive in a dynamic business environment.

⚠️ Potential Challenges

• Up to 75% travel required, which may impact work-life balance
• Fast-paced, team-oriented environment may be challenging for those who prefer a slower pace or more independent work
• Requires strong problem-solving skills and the ability to work with minimal direction
• May need to work flexible hours to accommodate client needs

ASSUMPTION: This role presents challenges related to travel requirements, work pace, problem-solving, and flexibility. Successful candidates will be comfortable with these aspects and able to thrive in a fast-paced, team-oriented environment.

📈 Similar Roles Comparison

• Compared to other sales and marketing roles, this position requires a strong focus on customer service and relationship-building
• Unlike some sales roles, this position involves a significant amount of travel and may require working flexible hours
• Career progression may involve transitioning into a management or leadership role within the sales and marketing department

ASSUMPTION: This role differs from other sales and marketing positions in its focus on customer service and relationship-building, as well as its travel requirements and potential career progression paths.

📝 Sample Projects

• Developing and implementing a marketing strategy to increase sales to existing clients
• Acting as a liaison between pharmacy operations and clients to ensure high service levels and customer retention
• Providing consulting services to clients to assist in compliance and regulatory issues

ASSUMPTION: These sample projects reflect the key responsibilities of the Sales and Marketing Representative role, focusing on sales and marketing strategies, customer service, and regulatory compliance.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does this role fit into the overall sales and marketing strategy for the company?
• What opportunities are there for career growth and development within the sales and marketing department?
• How does the company support work-life balance for employees with significant travel requirements?
• What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: These interview questions are designed to provide insight into the role's priorities, strategic fit, career growth opportunities, work-life balance, and potential challenges, allowing candidates to better understand the position and assess their fit.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant sales and customer service experience
• Write a cover letter demonstrating your understanding of the role and company
• Prepare examples of successful sales strategies and customer service experiences
• Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.