Sales Associate, Sales, Advertising, & Account Management

📌 Core Information

🔹 Job Title: Sales Associate, Sales, Advertising, & Account Management

🔹 Company: Amazon

🔹 Location: Bengaluru, Karnataka, India

🔹 Job Type: On-site

🔹 Category: Sales & Business Development

🔹 Date Posted: April 14, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Engaging with sellers throughout their lifecycle, advising them on product selection and competitive pricing
• Tracking and monitoring the performance of key sellers to manage selection acquisition
• Providing support to sellers in improving their capabilities to ensure seamless business operations
• Operating in a rapidly changing environment, requiring adaptability and problem-solving skills

ASSUMPTION: This role requires a high level of customer obsession, sales experience, and the ability to work independently in a complex environment.

📋 Key Responsibilities

✅ Understand products and services offered by Amazon Services and articulate their functions and benefits to external audiences

✅ Train and hand-hold sellers to become valuable partners for Amazon

✅ Track and monitor performance of key sellers to manage desired selection acquisition

✅ Assist sellers to get well-versed with various Amazon tools, provide support for listing and prime enablement through various channels

✅ Identify and correct gaps in processes, maintain records of work received and work performed

ASSUMPTION: This role requires strong communication skills, analytical thinking, and the ability to multitask and prioritize effectively.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field

Experience: 2-5 years of sales experience, preferably in retail or e-commerce

Required Skills:

• Proven sales experience and a strong work ethic
• Customer obsession and a relentless focus on achieving high standards
• Analytical skills and the ability to draw actionable conclusions from data
• Execution focus and the ability to work in an environment with minimal supervision
• Comfortable working across multiple complex functions and influencing external vendors
• Comfortable interfacing with technology systems and training other stakeholders on systems and processes

Preferred Skills:

• Experience working with retailers or in the e-commerce industry
• Fluency in English and local languages
• Proven ability to handle ambiguity and work in a rapidly changing environment

ASSUMPTION: While a Bachelor's degree is required, relevant experience and skills may be considered in lieu of formal education.

💰 Compensation & Benefits

Salary Range: INR 6,00,000 - 12,00,000 per annum (Estimated based on industry standards for the role, experience level, and location)

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays
• Maternity and paternity leave
• Employee discounts

Working Hours: Full-time, 40 hours per week. May require flexible hours to accommodate seller needs.

ASSUMPTION: The salary range is estimated based on industry standards for the role, experience level, and location. Actual compensation may vary based on factors such as skills, experience, and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Retail

Company Size: 10,001+ employees (Enterprise-level)

Founded: 1994 (Headquarters: Seattle, USA)

Company Description:

• Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
• The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
• Amazon's mission is to be Earth's most customer-centric company.

Company Specialties:

• E-commerce
• Retail
• Operations
• Internet

Company Website: Amazon.com

ASSUMPTION: Amazon is a large, multinational company with a strong focus on innovation, customer experience, and operational excellence.

📊 Role Analysis

Career Level: Mid-level sales role with opportunities for growth and advancement

Reporting Structure: The Sales Associate will report directly to the Sales Manager or Team Lead

Work Arrangement: On-site, full-time position with the possibility of flexible hours

Growth Opportunities:

• Advancement to Senior Sales Associate or Sales Manager roles
• Potential to move into other areas of the business, such as account management or business development
• Opportunities to work on special projects or initiatives

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to advance within the sales organization or explore other areas of the business.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with amenities and facilities

Office Location(s): Bengaluru, Karnataka, India

Geographic Context:

• Bengaluru is the capital of the Indian state of Karnataka and is known for its thriving tech industry and startup ecosystem
• The city offers a mix of traditional Indian culture and modern urban living, with a wide range of dining, entertainment, and recreational options
• Bengaluru has a tropical savanna climate, with warm weather year-round and moderate rainfall

Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM, with flexibility to accommodate seller needs

ASSUMPTION: The work environment at Amazon's Bengaluru office is dynamic, collaborative, and focused on innovation and customer obsession.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening with the hiring manager
• On-site or virtual interview with the sales team and potential colleagues
• Final round interview with the sales director or senior leadership

Key Assessment Areas:

• Sales skills and experience
• Customer focus and obsession
• Analytical thinking and problem-solving
• Adaptability and resilience in a changing environment

Application Tips:

• Tailor your resume and cover letter to highlight your sales experience, customer focus, and analytical skills
• Prepare examples of your past sales achievements and how you've handled challenging situations
• Research Amazon's company culture and values, and be prepared to discuss how you align with them

ATS Keywords: Sales experience, customer obsession, analytical skills, execution focus, retailer engagement, portfolio management, ambiguity handling

ASSUMPTION: The application process for this role is competitive, and candidates should be prepared to demonstrate their sales skills, customer focus, and analytical thinking throughout the interview process.

🛠️ Tools & Technologies

• Salesforce
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace (Gmail, Google Drive, Google Docs)
• Amazon's internal tools and systems

ASSUMPTION: The tools and technologies required for this role are standard for the sales industry and can be learned with minimal training.

👔 Cultural Fit Considerations

Company Values:

• Customer obsession
• Ownership
• Invent and simplify
• Learn and be curious
• Hire and develop the best
• Insist on the highest standards
• Think big
• Bias for action
• Frugality

Work Style:

• Customer-centric and data-driven
• Collaborative and inclusive
• Fast-paced and innovative
• Results-oriented and accountable

Self-Assessment Questions:

• How have you demonstrated customer obsession in your previous roles?
• Can you provide an example of a time when you had to adapt to a significant change in your work environment?
• How do you prioritize and manage your time when working on multiple complex functions?

ASSUMPTION: Amazon's company culture is dynamic, customer-centric, and focused on innovation and continuous improvement. Candidates should be prepared to demonstrate their alignment with Amazon's values and work style.

⚠️ Potential Challenges

• Handling a high volume of seller interactions and managing multiple priorities
• Operating in a rapidly changing environment with minimal supervision
• Dealing with ambiguity and finding creative solutions to unique seller challenges
• Meeting and exceeding sales targets and performance metrics

ASSUMPTION: This role presents unique challenges that require strong sales skills, adaptability, and a customer-centric mindset.

📈 Similar Roles Comparison

• Compared to other sales roles, this position requires a higher level of customer engagement and a broader range of responsibilities
• In the e-commerce industry, Amazon's seller services role is unique, as it focuses on helping external sellers grow their businesses on the Amazon platform
• Career progression in this role may lead to opportunities in account management, business development, or other areas of the business

ASSUMPTION: This role offers unique opportunities and challenges compared to other sales positions in the e-commerce industry.

📝 Sample Projects

• Developing and executing a strategic plan to onboard and engage a large number of new sellers
• Analyzing seller data to identify trends, optimize product selection, and improve seller performance
• Collaborating with cross-functional teams to enhance Amazon's seller tools and platforms

ASSUMPTION: These sample projects illustrate the range of responsibilities and opportunities available in this role, from strategic planning and data analysis to cross-functional collaboration.

❓ Key Questions to Ask During Interview

• How does this role fit into the overall seller services strategy for Amazon India?
• What are the most significant challenges facing sellers in the Indian market, and how can this role help address them?
• How does Amazon support the professional development and growth of its sales associates?
• What are the key performance indicators (KPIs) for this role, and how are they tracked and measured?
• How does Amazon foster a culture of innovation and continuous improvement within its sales organization?

ASSUMPTION: Asking these questions demonstrates your interest in the role, the company, and its culture, and helps you make an informed decision about your application.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Amazon Jobs portal
• Tailor your resume and cover letter to highlight your sales experience, customer focus, and analytical skills
• Prepare examples of your past sales achievements and how you've handled challenging situations
• Research Amazon's company culture and values, and be prepared to discuss how you align with them
• Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.