📌 Core Information
🔹 Job Title: Sales & Product Marketing Technical Writer
🔹 Company: Harris Computer
🔹 Location: Remote - California, United States
🔹 Job Type: Full-Time
🔹 Category: Technical Writing, Product Marketing
🔹 Date Posted: 2025-04-07
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote (California)
🚀 Job Overview
Key aspects of this role include:
- Driving product marketing and process development for a new product
- Creating strategic messaging and content for go-to-market strategies
- Managing complex documentation projects with minimal supervision
- Collaborating cross-functionally with sales, product, and other teams
- Localizing documentation into multiple languages, including French and Spanish
ASSUMPTION: This role requires a high level of independence and strong project management skills to handle multiple responsibilities and deadlines.
📋 Key Responsibilities
✅ Drive documentation project planning and deliver documentation for the team
✅ Provide content and content design for Product Marketing collateral
✅ Develop new documentation/online help in English and French, including process workflows
✅ Localize the documentation into French and manage localization projects for other languages
✅ Demonstrate mastery of grammar, syntax, spelling, and coach on these skills
✅ Work on multiple deliverables and meet deadlines consistently
✅ Create regular, effective, and proactive communication channels with colleagues
✅ Assist in creating go-to-market strategies and content for new products and services
✅ Write and edit marketing materials, including website content, blog posts, email campaigns, brochures, and social media posts
✅ Ensure brand messaging is consistent across all marketing channels
✅ Develop compelling product descriptions and promotional content
✅ Support the development of sales enablement materials, such as presentations, case studies, and sales decks
✅ Develop promotional materials for events and campaigns
ASSUMPTION: This role requires strong writing skills and the ability to quickly understand and communicate complex product features.
🎯 Required Qualifications
Education: Bachelor’s or Master’s degree in Technical Communication, Translation, English, French, Journalism, or a related field
Experience: 6 years of full-time technical writing in a software development environment with 4 years of full-time project management experience in an Agile environment
Required Skills:
- Professional verbal and written communication skills in English and French, with optional proficiency in Spanish
- Advanced skills with GitHub, Figma, MadCap AMS, FrameMaker, and RWS Trados Team
- Excellent organizational, decision-making, and time-management skills
- Ability to understand product features quickly and their impacts
- Strong writing skills for developing engaging marketing materials, blogs, emails, and product messaging
- Experience with Microsoft Office (Excel, Word, PowerPoint, etc.)
- Experience in the medical software field
- Experience with JIRA, Helix, Confluence, Miro, or other CRM systems
- Comfortable traveling domestically or internationally as necessary
- Excellent communication, presentation, and interpersonal skills required
- Background in working with cross-functional teams, including sales and product teams, to support business objectives
Preferred Skills:
- Experience with additional documentation tools or marketing platforms
- Familiarity with Agile methodologies and software development cycles
ASSUMPTION: Candidates with experience in medical software and Agile environments will be strongly considered for this role.
💰 Compensation & Benefits
Salary Range: $80,000 - $85,000 USD per year
Benefits:
- Comprehensive Benefit Package
- Additional Perks
Working Hours: 40 hours per week, with flexibility for remote work
ASSUMPTION: The salary range provided is based on industry standards for technical writing and product marketing roles with similar experience levels in the United States.
📌 Applicant Insights
🔍 Company Context
Industry: Harris Computer specializes in providing mission-critical software solutions for various verticals, including the Public Sector, Healthcare, Utilities, and the Private Sector, with a strong presence in North America, Europe, Asia, and Australia.
Company Size: Harris Computer is a large organization with over 10,000 employees, offering a wide range of opportunities and resources for employees.
Founded: Harris Computer was founded in 1976 and has since grown into a global provider of software solutions.
Company Description:
- Harris Computer provides mission-critical software solutions for various industries, focusing on the Public Sector, Healthcare, Utilities, and the Private Sector
- The company operates as a wholly-owned subsidiary of Constellation Software, Inc (CSI), a publicly-traded company on the Toronto Stock Exchange
- Harris Computer offers a comprehensive benefit package and additional perks for its employees
Company Specialties:
- Software solutions for utilities
- Software solutions for government
- Software solutions for schools
- Software solutions for healthcare organizations
- Software solutions for Public Safety
- Software solutions for the private sector
Company Website: http://www.harriscomputer.com
ASSUMPTION: Harris Computer's extensive experience and global presence provide a stable and supportive work environment for employees.
📊 Role Analysis
Career Level: This role is suitable for experienced technical writers and product marketers seeking to advance their careers in a dynamic, global organization.
Reporting Structure: The Sales & Product Marketing Technical Writer will report directly to the Product Marketing Manager and collaborate with cross-functional teams, including sales, product, and other departments.
Work Arrangement: This role offers a remote work arrangement, with the primary location being California, United States.
Growth Opportunities:
- Expanding product marketing and technical writing skills within a global organization
- Gaining experience in a wide range of industries and verticals
- Potential career progression into management or specialized roles within the organization
ASSUMPTION: This role offers significant growth potential for candidates looking to expand their skills and advance their careers in a global organization.
🌍 Location & Work Environment
Office Type: Remote work with occasional travel as necessary
Office Location(s): California, United States (remote)
Geographic Context:
- California offers a diverse and vibrant work environment, with a strong tech industry and numerous opportunities for professional growth
- The remote work arrangement allows for flexibility and work-life balance
- California's time zone may require some overlap with other team members' working hours
Work Schedule: The standard workweek is 40 hours, with flexibility for remote work and occasional travel
ASSUMPTION: The remote work arrangement and flexible hours allow for a better work-life balance, while occasional travel may be required to support the role's responsibilities.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- Technical writing test or assignment
- Final interview with the product marketing team
Key Assessment Areas:
- Technical writing skills and portfolio
- Product marketing experience and case studies
- Communication and presentation skills
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare a portfolio showcasing your technical writing and product marketing work
- Research Harris Computer and the medical software industry to demonstrate your understanding and enthusiasm for the role
ATS Keywords: Technical Writing, Product Marketing, Medical Software, Agile, Localization, Marketing Materials, Sales Enablement, Go-To-Market Strategies
ASSUMPTION: The application process for this role may vary depending on the hiring manager and the specific needs of the organization.
🛠️ Tools & Technologies
- GitHub
- Figma
- MadCap AMS
- FrameMaker
- RWS Trados Team
- Microsoft Office (Excel, Word, PowerPoint, etc.)
- JIRA, Helix, Confluence, Miro, or other CRM systems
ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role, and candidates should be prepared to demonstrate their proficiency during the interview process.
👔 Cultural Fit Considerations
Company Values:
- Customer Focus
- Integrity
- Innovation
- Collaboration
- Accountability
Work Style:
- Results-driven and proactive
- Strong project management and organizational skills
- Excellent communication and collaboration skills
- Adaptable and able to work independently or in a team environment
Self-Assessment Questions:
- Do I have strong project management skills and the ability to work independently?
- Am I comfortable working in a remote environment and collaborating with cross-functional teams?
- Do I have a proven track record of creating compelling marketing materials and understanding complex product features?
ASSUMPTION: Candidates who align with Harris Computer's values and work style will be more likely to succeed in this role and contribute to the organization's success.
⚠️ Potential Challenges
- The role requires managing multiple projects and deadlines simultaneously
- Occasional travel may be required, which could disrupt personal schedules
- The remote work arrangement may present communication and collaboration challenges
- The role involves working with cross-functional teams, which may require navigating different priorities and perspectives
ASSUMPTION: Candidates should be prepared to manage multiple responsibilities, work independently, and collaborate effectively with cross-functional teams to succeed in this role.
📈 Similar Roles Comparison
- This role combines technical writing and product marketing responsibilities, which may differ from more specialized roles in either field
- Harris Computer's global presence and industry focus may provide unique opportunities and challenges compared to other organizations
- Career progression in this role may involve expanding into management or specialized positions within the organization
ASSUMPTION: Candidates should consider how this role's unique combination of responsibilities and Harris Computer's global presence may impact their career development and growth opportunities.
📝 Sample Projects
- Developing go-to-market strategies and marketing materials for a new medical software product
- Localizing documentation into French and managing localization projects for other languages
- Creating process workflows and user guides for software setup and usage
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and skills required for success in this role.
❓ Key Questions to Ask During Interview
- Can you describe the product marketing team's structure and how this role fits within it?
- How does Harris Computer support the professional development and growth of its employees?
- Can you provide examples of successful go-to-market strategies and marketing materials created by the team?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Harris Computer foster a culture of innovation and collaboration?
ASSUMPTION: These interview questions help candidates better understand the role's responsibilities, the team's dynamics, and the company's culture and growth opportunities.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare a portfolio showcasing your technical writing and product marketing work
- Research Harris Computer and the medical software industry to demonstrate your understanding and enthusiasm for the role
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
