Senior Account Director of Group Sales (Temporary)

📌 Core Information

🔹 Job Title: Senior Account Director of Group Sales (Temporary)

🔹 Company: Sonesta NYC, NY

🔹 Location: New York, United States

🔹 Job Type: Part time, Temporary

🔹 Category: Hospitality

🔹 Date Posted: 2025-04-07

🔹 Experience Level: Intermediate (2-5 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Selling guest rooms and meeting space to groups for four Sonesta Hotels in NYC
• Developing new business contacts and maintaining relationships with current clients
• Achieving revenue production targets and monitoring monthly production
• Participating in sales trips and familiarization visits
• Collaborating with a driven team and receiving training for career growth

ASSUMPTION: This role is temporary and may lead to permanent opportunities based on performance and business needs.

📋 Key Responsibilities

✅ Selling guest rooms and meeting space within assigned accounts and segments to groups for the four Sonesta Hotels of NYC

✅ Exploring new sources of business by developing new contacts and continuing relationships with current supporters

✅ Being responsible for room night and revenue production from allocated segments

✅ Entertaining executives and secretaries of potential corporate and travel companies and in-house guests to ensure future business to the hotel

✅ Monitoring monthly production and creating business plans to achieve monthly targets

✅ Consistently quoting rates to help achieve the hotels’ occupancy, average rate, and RevPAR goals

✅ Monitoring competitors’ performance where it relates to their particular market segment

✅ Maintaining and updating the hotel’s CRM system in accordance with Sonesta guidelines

✅ Attending daily sales briefings, weekly revenue meetings, and monthly sales meetings

✅ Organizing and participating in familiarization visits, sales blitzes, and other business-generating activities

✅ Conducting on-site inspections for existing or prospective travel influencers, decision-makers, and end-users

✅ Being aware of current market trends and supplying competitor activity information to the sales leadership

✅ Participating in sales trips and completing all sales reports in accordance with Sonesta guidelines

✅ Participating in any projects as assigned by the department head and performing other reasonable duties as required

ASSUMPTION: This role requires a high level of self-motivation, strong communication skills, and the ability to work independently and in a team environment.

🎯 Required Qualifications

Education: College degree preferred

Experience: Previous experience with hotel sales is required. Group sales experience of 3-5 years is preferred.

Required Skills:

• Proficiency in Outlook, with basic knowledge of Words, Excel, Teams, and PPT
• Knowledge of Cvent, Ideas (group evaluator), and Zoom info is a plus
• Fluent English
• Strong communication and negotiation skills
• Ability to work independently and in a team environment
• Proven sales track record

Preferred Skills:

• Experience with hotel CRM systems
• Knowledge of the New York City hotel market

ASSUMPTION: Candidates with relevant experience in group sales and a strong sales track record are encouraged to apply.

💰 Compensation & Benefits

Salary Range: $45.00 - $90.00 per hour

Benefits:

• Medical, Dental, and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Working Hours: Full-time (40 hours per week) with flexible scheduling based on business needs

ASSUMPTION: The salary range provided is an estimate based on industry standards for a temporary role in the hospitality industry. Actual compensation may vary based on factors such as job-related knowledge, skills, and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Hospitality, specifically hotel management and operations

Company Size: 10,001+ employees (Large enterprise)

Founded: 1937, with a rich history in hospitality and a strong focus on guest experience

Company Description:

• Sonesta is now the 8th largest hotel company in the US, with 13 brands that consist of 1100 hotels, 100K+ rooms across three continents
• The company offers a variety of travel experiences through its award-winning guest loyalty program – Sonesta Travel Pass
• Sonesta is committed to delivering a genuine experience, reflective of the culture and personality of the destination, with a solid understanding of what drives the passion for travel – service, beautiful surroundings, and an unmatched destination experience delivered with style

Company Specialties:

• Integrity. Authenticity. Quality. Concern. These four cornerstones keep the Sonesta family of hotels, guests, employees, and communities strong
• The company invites you to experience its Culture of Caring for yourself

Company Website: http://www.sonesta.com

ASSUMPTION: Sonesta is a well-established hospitality company with a strong focus on guest experience and employee development.

📊 Role Analysis

Career Level: Intermediate (2-5 years of experience)

Reporting Structure: This role reports directly to the Sales Manager of the four Sonesta Hotels in NYC

Work Arrangement: On-site, full-time (40 hours per week) with flexible scheduling based on business needs

Growth Opportunities:

• This role could be a feeder for senior group sales roles and other sales leadership positions within the company
• Sonesta offers various training and development opportunities to help employees grow within the organization

ASSUMPTION: This role offers opportunities for career growth and development within the hospitality industry.

🌍 Location & Work Environment

Office Type: Upscale, full-service hotels in the heart of New York City

Office Location(s): The Benjamin - The Royal Sonesta Hotel, The Shelburne - The Sonesta Hotel, The Fifty, Sonesta Select New York, and The Garden – Sonesta New York, ES Suites

Geographic Context:

• New York City is a major global hub for finance, fashion, media, and entertainment, offering a vibrant and dynamic work environment
• The hotels are located in Midtown Manhattan, offering easy access to public transportation and various amenities
• The city offers a diverse range of cultural, dining, and entertainment options

Work Schedule: Full-time (40 hours per week) with flexible scheduling based on business needs, including evenings and weekends as required

ASSUMPTION: The work environment is fast-paced and dynamic, with a strong focus on guest experience and team collaboration.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screening with the HR department
• In-person or video interview with the Sales Manager and/or other team members
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Sales skills and experience
• Communication and negotiation skills
• Knowledge of the New York City hotel market
• Ability to work independently and in a team environment
• Problem-solving skills and attention to detail

Application Tips:

• Tailor your resume and cover letter to highlight your relevant sales experience and skills
• Be prepared to discuss your sales strategy and approach to group sales
• Research the Sonesta brand and be ready to discuss how your experience and skills align with the company's values and culture
• Prepare questions to ask the interviewer about the role, the team, and the company

ATS Keywords: Hotel Sales, Group Sales, Sales Strategy, New Business Development, Client Relationship Management, Revenue Production, CRM, Hospitality Industry, New York City Hotel Market

ASSUMPTION: The interview process will focus on assessing your sales skills, experience, and cultural fit for the role and the company.

🛠️ Tools & Technologies

• Microsoft Office Suite (Outlook, Word, Excel, Teams, PPT)
• Cvent
• Ideas (group evaluator)
• Zoom info
• Hotel CRM system (Sonesta-specific)

ASSUMPTION: Proficiency in the listed tools and technologies is required for this role.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Authenticity
• Quality
• Concern

Work Style:

• Collaborative and team-oriented
• Results-driven and goal-focused
• Adaptable and responsive to change
• Customer-centric and guest-focused

Self-Assessment Questions:

• How do your personal values align with Sonesta's company values?
• Can you provide an example of a time when you had to adapt to a significant change in your work environment?
• How do you prioritize and manage multiple tasks and projects simultaneously?

ASSUMPTION: Sonesta values a strong cultural fit and looks for candidates who align with its core values and work style.

⚠️ Potential Challenges

• The role requires a high level of self-motivation and the ability to work independently and in a team environment
• The work environment can be fast-paced and dynamic, with a strong focus on guest experience and team collaboration
• The role may require working evenings and weekends as needed to support business needs
• The role is temporary, and there is no guarantee of permanent employment

ASSUMPTION: These challenges are inherent to the role and the hospitality industry, and candidates should be prepared to face them.

📈 Similar Roles Comparison

• This role is unique in its focus on group sales for multiple hotels within the same market
• Group sales roles in the hospitality industry typically involve selling guest rooms and meeting space to groups for a single hotel or a small portfolio of hotels
• This role offers opportunities for career growth and development within the hospitality industry, with a potential path to senior group sales roles and other sales leadership positions

ASSUMPTION: This role offers unique opportunities for career growth and development within the hospitality industry.

📝 Sample Projects

• Developing a targeted sales strategy to increase group bookings for a specific hotel during a major event or conference
• Conducting market research to identify new business opportunities and trends in the group sales market
• Creating and executing a sales blitz to generate new leads and bookings for a portfolio of hotels

ASSUMPTION: These sample projects are representative of the types of tasks and responsibilities associated with this role.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does this role fit into the overall sales strategy for the four Sonesta Hotels in NYC?
• What opportunities are there for professional development and growth within the company?
• How does the company support work-life balance for its employees?
• What are the most challenging aspects of this role, and how can I best prepare to face them?

ASSUMPTION: These questions are designed to help you better understand the role, the team, and the company, and to demonstrate your interest and engagement in the process.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant sales experience and skills
• Prepare for the interview by researching the Sonesta brand and developing questions to ask the interviewer
• Follow up with the hiring manager within one week of the interview to express your interest in the role
• If selected for the role, complete the onboarding process and attend any required training sessions

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.