Senior Account Strategist, Mid-Market Sales, Google Customer Solutions (English, Mandarin)

📌 Core Information

🔹 Job Title: Senior Account Strategist, Mid-Market Sales, Google Customer Solutions (English, Mandarin)

🔹 Company: Google

🔹 Location: Shenzhen, Guangdong, China

🔹 Job Type: On-site

🔹 Category: Sales & Business Development

🔹 Date Posted: April 28, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Developing and growing Chinese customer business through scaled product adoption and growth
• Providing exceptional customer experience and driving business growth and productivity goals
• Working collaboratively with Executive Account Strategist in a consultative role to maximize advertising ROI
• Improving agency and customer relationships, and sharing performance-enhancing suggestions

ASSUMPTION: This role requires a strong understanding of the Chinese market and fluency in both English and Mandarin to effectively communicate with and manage local clients.

📋 Key Responsibilities

✅ Develop and grow Chinese customer business by motivating scaled product adoption and growth

✅ Deliver outstanding customer experience while working towards business growth and productivity goals

✅ Implement strategies to improve agency and customer relationships and share performance-enhancing suggestions

✅ Carry business growth and productivity goals, and motivate in-quarter business growth and product adoptions

✅ Provide advice and help advertisers achieve the best return on their advertising investment by working in a consultative role with Executive Account Strategist

ASSUMPTION: This role involves a high level of client interaction and requires strong communication, problem-solving, and analytical skills.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent practical experience

Experience: 5 years of experience in digital advertising, consultative business, digital media business, business development, online media environment, or digital marketing. 2 years of experience in managing Chinese enterprise clients, agencies, or customers.

Required Skills:

• Fluency in English and Mandarin
• Strong communication and analytical abilities
• Relationship-building skills
• Ability to grow and work in a changing environment
• Excellent problem-solving and thinking skills

Preferred Skills:

• Experience in business within the technology, advertising, media, or internet environments
• Knowledge of Google Ads
• Ability to multi-task and manage multiple projects with attention to detail

ASSUMPTION: While not explicitly stated, having a background in Google Ads or similar advertising platforms would be beneficial for this role.

💰 Compensation & Benefits

Salary Range: Salary information not provided. According to Glassdoor, the average salary for a Senior Account Strategist at Google in China is approximately ¥500,000 - ¥700,000 per year.

Benefits:

• Health, dental, and vision insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Maternity and paternity leave
• Employee discounts on Google products

Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 6:00 PM (with flexibility for the role and team)

ASSUMPTION: Salary range is estimated based on industry standards and Glassdoor reports. Actual salary may vary based on individual qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Google is a multinational technology company specializing in internet-related services and products, including online advertising technologies, search engine, cloud computing, software, and hardware.

Company Size: Google has over 10,000 employees in China and is part of a global workforce of over 135,000 employees. This makes it a large company with extensive resources and opportunities for growth.

Founded: Google was founded in 1998 by Larry Page and Sergey Brin. It entered the Chinese market in 2005 and established its first office in China in 2006.

Company Description:

• Google is committed to organizing the world's information and making it universally accessible and useful.
• It fosters a culture of innovation, collaboration, and continuous learning.
• Google values diversity, inclusion, and belonging, and encourages employees to bring their authentic selves to work.

Company Specialties:

• Search engine and advertising technologies
• Cloud computing and data analytics
• Hardware and software development
• Artificial intelligence and machine learning

Company Website: www.google.com

ASSUMPTION: Google's large size and extensive resources provide employees with numerous opportunities for growth and development.

📊 Role Analysis

Career Level: This role is at the senior level, requiring a high degree of expertise and experience in digital advertising and client management.

Reporting Structure: The Senior Account Strategist reports directly to the Executive Account Strategist and works closely with cross-functional teams, including sales, marketing, and product teams.

Work Arrangement: This role is on-site, with the primary office location in Shenzhen, Guangdong, China. However, there may be opportunities for flexible work arrangements, such as hybrid or remote work, depending on business needs and team preferences.

Growth Opportunities:

• Advancement to Executive Account Strategist or other senior leadership roles
• Expansion into different markets or product areas within Google
• Development of skills in areas such as leadership, management, or technical expertise

ASSUMPTION: Google offers numerous opportunities for professional growth and development, including training programs, mentorship, and career advancement paths.

🌍 Location & Work Environment

Office Type: Google's Shenzhen office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): 250 Mayfield Ave, Mountain View, California 94043, US

Geographic Context:

• Shenzhen is a major city in southern China's Guangdong province, situated adjacent to Hong Kong.
• It is a significant financial center and one of the most economically dynamic cities in China.
• The city offers a mix of urban and natural environments, with beaches, parks, and mountains nearby.

Work Schedule: The work schedule is typically Monday to Friday, 9:00 AM to 6:00 PM, with flexibility for the role and team. Overtime may be required occasionally to meet business needs.

ASSUMPTION: The Shenzhen office provides a dynamic and innovative work environment, with opportunities for collaboration and growth.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call with the hiring manager
• On-site or virtual interview with a panel of interviewers
• Final round interview with senior leadership
• Background check and offer extension

Key Assessment Areas:

• Communication and language skills (English and Mandarin)
• Problem-solving and analytical abilities
• Client management and relationship-building skills
• Understanding of digital advertising and Google's products
• Cultural fit and alignment with Google's values

Application Tips:

• Tailor your resume to highlight relevant experience in digital advertising, client management, and language skills.
• Prepare for behavioral and situational interview questions that focus on problem-solving, communication, and client management skills.
• Research Google's products, services, and company culture to demonstrate your enthusiasm and understanding of the role.

ATS Keywords: Digital Advertising, Client Management, Mandarin, English, Google Ads, Product Adoption, Customer Experience, Business Growth, Problem-Solving, Analytical Skills, Communication

ASSUMPTION: The interview process may vary depending on the specific needs of the hiring team and the candidate pool.

🛠️ Tools & Technologies

• Google Ads platform
• Google Workspace (Gmail, Google Docs, Sheets, Slides)
• Salesforce or other CRM platforms
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Project management tools (e.g., Asana, Trello, Jira)

ASSUMPTION: The specific tools and technologies used may vary depending on the team and the projects at hand.

👔 Cultural Fit Considerations

Company Values:

• User-focused
• Innovative
• Collaborative
• Inclusive
• Data-driven

Work Style:

• Fast-paced and dynamic
• Data-driven and analytical
• Collaborative and team-oriented
• Results-focused and goal-oriented

Self-Assessment Questions:

• Do you have strong communication skills in both English and Mandarin?
• Are you comfortable working in a fast-paced, dynamic environment?
• Do you thrive in a collaborative, team-oriented work culture?
• Are you results-focused and goal-oriented, with a strong commitment to customer success?

ASSUMPTION: Google values diversity, inclusion, and belonging, and encourages employees to bring their authentic selves to work. Cultural fit is essential for success in this role.

⚠️ Potential Challenges

• Managing multiple clients and projects simultaneously, requiring strong organizational and time management skills
• Working in a fast-paced, dynamic environment that may require adaptability and flexibility
• Navigating the complexities of the Chinese market, including cultural differences and regulatory requirements
• Balancing the needs of clients with the strategic goals of the organization

ASSUMPTION: These challenges can be overcome with strong communication, problem-solving, and adaptability skills, as well as a deep understanding of the Chinese market and Google's products.

📈 Similar Roles Comparison

• This role is similar to an Account Executive or Account Manager position, but with a stronger focus on strategic consulting and business growth.
• In comparison to other sales roles, this position requires a higher level of expertise in digital advertising and client management.
• Career progression may involve advancing to an Executive Account Strategist role or moving into a leadership or management position within Google's sales organization.

ASSUMPTION: While this role shares similarities with other sales positions, its focus on strategic consulting and business growth sets it apart and offers unique opportunities for professional development.

📝 Sample Projects

• Developing and implementing a strategic plan to grow a key client's business by 20% within the next quarter
• Conducting market research and analysis to identify new opportunities for client growth and expansion
• Collaborating with cross-functional teams to develop and deliver customized training programs for clients

ASSUMPTION: These sample projects illustrate the strategic and consultative nature of the role, as well as the importance of collaboration and client-focused problem-solving.

❓ Key Questions to Ask During Interview

• How does this role support Google's overall business strategy and growth objectives?
• What are the key priorities for this role in the first 90 days?
• How does the team collaborate and support each other in achieving success?
• What opportunities are there for professional development and growth within this role and the organization?
• How does Google support work-life balance for its employees?

ASSUMPTION: These questions demonstrate a strong interest in the role, the team, and the organization, as well as a commitment to professional growth and success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant experience in digital advertising, client management, and language skills.
• Prepare a cover letter that demonstrates your enthusiasm for the role and your understanding of Google's products and services.
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.