R

Senior Associate Lifecycle Marketing - Healthline

RVO Health
Full-time
On-site
New York, New York, United States
🎯 CRM & Loyalty Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Associate Lifecycle Marketing - Healthline

πŸ”Ή Company: RVO Health

πŸ”Ή Location: New York, New York, United States

πŸ”Ή Job Type: Hybrid (In-office Tue-Wed-Thu, Remote Mon-Fri)

πŸ”Ή Category: Health & Wellness

πŸ”Ή Date Posted: July 28, 2025

πŸ”Ή Experience Level: Mid-Senior Level (3+ years)

πŸ”Ή Remote Status: Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Driving user engagement and retention through personalized lifecycle marketing strategies
  • Collaborating cross-functionally with Product, Data Science, and Analytics teams
  • Expanding first-party data collection across onsite and lifecycle touch points
  • Optimizing campaign performance through A/B testing and iterative learning
  • Leading initiatives to increase repeat sessions and known user engagement

ASSUMPTION: This role requires a balance of strategic thinking and hands-on execution, with a strong focus on data-driven decision making.

πŸ“‹ Key Responsibilities

βœ… Own the strategy and execution of personalized, multi-step customer journeys that drive user engagement and retention

βœ… Partner cross-functionally with Product, Data Science, and Analytics to develop models that test and scale high-impact personalization strategies using first-party data and AI tools

βœ… Co-lead onsite personalization strategy to increase repeat sessions and known user engagement

βœ… Develop frameworks to evaluate and grow retention and LTV by segment

βœ… Create and refine segmentation strategies for known users

βœ… Lead initiatives to expand first-party data collection across onsite and lifecycle touch points

βœ… Develop lifecycle KPIs and regularly report on performance, insights, and recommendations to senior leadership

βœ… Optimize campaign performance through A/B testing, multivariate testing, and iterative learning

ASSUMPTION: This role involves a mix of strategic planning, data analysis, and cross-functional collaboration to drive user engagement and retention.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, Analytics, Information Technology, or relevant experience

Experience: 3+ years in lifecycle marketing, marketing analysis, digital analysis, business operations, or a similar role

Required Skills:

  • Proven experience with CRM tools (Iterable, Sailthru, Braze, etc.)
  • Strong SQL proficiency and ability to pull data independently
  • Experience working with user and site-level data to execute targeted campaigns
  • Robust experience with data visualization tools (Excel, Tableau, Looker, etc.)
  • Strong communication and influencing skills across cross-functional teams

Preferred Skills:

  • Experience working with Product and Data Science teams
  • Experience working within D2C digital products and apps

ASSUMPTION: Candidates should have a strong background in lifecycle marketing, with a focus on data-driven strategies and cross-functional collaboration.

πŸ’° Compensation & Benefits

Salary Range: $88,000 - $98,000 per year (Based on experience and location)

Benefits:

  • Health Insurance Coverage (medical, dental, and vision)
  • Life Insurance
  • Short and Long-Term Disability Insurance
  • Flexible Spending Accounts
  • Paid Time Off
  • Holiday Pay
  • 401(k) with match
  • Employee Assistance Program
  • Paid Parental Bonding Benefit Program
  • Pharmacy Benefits
  • Income Protection Plans
  • Pet Services Plans
  • Mental Health Support
  • Wellness Coaching
  • HSA- Health Savings Account
  • Commuter Benefits
  • Gym & Fitness Center Discount Program

Working Hours: Full-time (40 hours/week) with a hybrid work arrangement (in-office Tue-Wed-Thu, remote Mon-Fri)

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and locations. Actual salary may vary based on experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Health & Wellness, Healthcare Information

Company Size: Medium (1,001-5,000 employees)

Founded: 2022

Company Description:

  • RVO Health is a digital health platform that connects people with health information, care, and services
  • The company owns and operates several health and wellness brands, including Healthline, Healthgrades, and PlateJoy
  • RVO Health aims to make healthcare easier to understand and navigate by providing trusted information and resources

Company Specialties:

  • Health Information Services
  • Healthcare Marketplace
  • Digital Health Platform

Company Website: rvohealth.com

ASSUMPTION: RVO Health is a well-established company in the health and wellness industry, with a strong focus on providing trusted information and resources to its users.

πŸ“Š Role Analysis

Career Level: Mid-Senior Level

Reporting Structure: This role reports directly to the Director of Lifecycle Marketing

Work Arrangement: Hybrid (In-office Tue-Wed-Thu, Remote Mon-Fri)

Growth Opportunities:

  • Potential career growth into management or senior leadership roles within the marketing department
  • Opportunities to expand skills and expertise in data analysis, cross-functional collaboration, and strategic planning
  • Possibility to work on high-impact projects that drive user engagement and retention for a large-scale health platform

ASSUMPTION: This role offers strong growth potential for candidates looking to advance their careers in lifecycle marketing and data-driven strategies.

🌍 Location & Work Environment

Office Type: Hybrid (In-office Tue-Wed-Thu, Remote Mon-Fri)

Office Location(s): 250 Park Avenue South, 6th FL, New York, NY 10003

Geographic Context:

  • New York City is a major hub for the healthcare and technology industries
  • The office is located in Midtown Manhattan, close to public transportation and various amenities
  • The city offers a diverse range of cultural, entertainment, and dining options

Work Schedule: Full-time (40 hours/week) with a hybrid work arrangement (in-office Tue-Wed-Thu, remote Mon-Fri)

ASSUMPTION: The hybrid work arrangement offers flexibility while still providing opportunities for in-person collaboration and team building.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application review
  • Phone or video screen with the hiring manager
  • On-site or virtual interview with the team
  • Final interview with the director or another senior leader
  • Background check and offer

Key Assessment Areas:

  • Data analysis and interpretation skills
  • Strategic thinking and planning
  • Cross-functional collaboration and communication
  • Campaign optimization and A/B testing expertise
  • Understanding of user engagement and retention strategies

Application Tips:

  • Highlight relevant experience with CRM tools, data analysis, and campaign optimization
  • Demonstrate a strong understanding of user engagement and retention strategies
  • Showcase your ability to work collaboratively with cross-functional teams
  • Prepare for behavioral interview questions that assess your problem-solving skills and strategic thinking
  • Research RVO Health and the role to show your enthusiasm and understanding of the company and its mission

ATS Keywords: Lifecycle Marketing, CRM Tools, Data Analysis, A/B Testing, User Engagement, Retention Strategies, Cross-Functional Collaboration, Strategic Planning

ASSUMPTION: The interview process will focus on assessing the candidate's data analysis, strategic thinking, and collaborative skills, as well as their understanding of user engagement and retention strategies.

πŸ› οΈ Tools & Technologies

  • CRM Tools: Iterable, Sailthru, Braze, etc.
  • Data Analysis: SQL, Excel, Tableau, Looker, etc.
  • Campaign Optimization: A/B testing, multivariate testing, etc.
  • Project Management: Asana, JIRA, etc.

ASSUMPTION: The tools and technologies required for this role are industry-standard and widely used in lifecycle marketing and data analysis.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Patient-Centered: We put people first in everything we do
  • Integrity: We act with honesty and transparency in all our interactions
  • Innovation: We embrace change and continuously seek to improve
  • Collaboration: We work together to achieve our goals
  • Excellence: We strive for the highest standards in our work

Work Style:

  • Data-driven: We make decisions based on data and analytics
  • Collaborative: We work together to achieve our goals
  • Agile: We adapt and pivot as needed to meet our objectives
  • Results-oriented: We focus on delivering meaningful outcomes
  • Self-Assessment Questions:

    • Do you have a strong background in lifecycle marketing and data-driven strategies?
    • Are you comfortable working collaboratively with cross-functional teams?
    • Do you have experience working with CRM tools and data visualization platforms?
    • Are you able to balance strategic planning with hands-on execution?
    • Do you thrive in a fast-paced, dynamic work environment?

    ASSUMPTION: RVO Health values candidates who are data-driven, collaborative, and results-oriented, with a strong background in lifecycle marketing and data analysis.

    ⚠️ Potential Challenges

    • Managing multiple stakeholders and competing priorities in a fast-paced environment
    • Balancing strategic planning with day-to-day campaign execution
    • Keeping up with the latest trends and best practices in lifecycle marketing and data analysis
    • Working with large datasets and complex data visualization tools
    • Adapting to changes in user behavior and market trends

    ASSUMPTION: This role may present challenges related to managing multiple priorities, balancing strategic planning with execution, and staying up-to-date with industry trends and best practices.

    πŸ“ˆ Similar Roles Comparison

    • This role is similar to a Senior Marketing Manager - Lifecycle Marketing or a Senior Marketing Analyst - Lifecycle Marketing, with a focus on data-driven strategies and cross-functional collaboration
    • Compared to related roles, this position offers a unique opportunity to work on a large-scale health platform, driving user engagement and retention for a wide audience
    • Career progression may involve moving into management or senior leadership roles within the marketing department

    ASSUMPTION: This role offers a unique blend of strategic planning, data analysis, and cross-functional collaboration, with a focus on driving user engagement and retention for a large-scale health platform.

    πŸ“ Sample Projects

    • Developing and executing a multi-channel lifecycle campaign to improve user retention and reduce churn
    • Collaborating with the data science team to create and test predictive models for user engagement and retention
    • Optimizing onsite personalization strategies to increase repeat sessions and known user engagement
    • Expanding first-party data collection across onsite and lifecycle touch points to enhance user segmentation and targeting

    ASSUMPTION: Sample projects for this role may involve data analysis, strategic planning, and cross-functional collaboration to drive user engagement and retention for a large-scale health platform.

    ❓ Key Questions to Ask During Interview

    • What are the biggest challenges facing the lifecycle marketing team currently, and how can this role help address them?
    • How does this role collaborate with other departments, such as Product and Data Science?
    • What are the key priorities for this role in the first 30, 60, and 90 days?
    • How does RVO Health support the professional development and growth of its employees?
    • What are the most rewarding aspects of working on the lifecycle marketing team at RVO Health?

    ASSUMPTION: Interview questions should focus on understanding the role's priorities, collaborations, and growth opportunities, as well as the company's culture and support for employee development.

    πŸ“Œ Next Steps for Applicants

    To apply for this position:

    • Submit your application through this link
    • Tailor your resume and cover letter to highlight your relevant experience with CRM tools, data analysis, and campaign optimization
    • Prepare for behavioral interview questions that assess your problem-solving skills and strategic thinking
    • Research RVO Health and the role to show your enthusiasm and understanding of the company and its mission
    • Follow up with the hiring manager one week after submitting your application to express your interest in the role

    ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.