π Core Information
πΉ Job Title: Senior Associate, Marketplace, Restaurant Growth S&O
πΉ Company: DoorDash USA
πΉ Location: New York, NY; San Francisco, CA; Los Angeles, CA; Seattle, WA; Chicago, IL; Washington, DC
πΉ Job Type: Hybrid
πΉ Category: Strategy & Operations
πΉ Date Posted: May 20, 2025
πΉ Experience Level: 2-4+ years
πΉ Remote Status: Hybrid (some time in person, some time remote)
π Job Overview
Key aspects of this role include:
- Managing and scaling the merchant go-to-market for Affordable Meals
- Problem-solving to scale merchant onboarding and sales processes
- Collaborating cross-functionally with teams like Sales, Product, Analytics, Finance, Marketing, and more
- Strategizing to bring new products and strategies to market
- Operating sustainably to create value for Merchants, Dashers, and Consumers
ASSUMPTION: This role requires a balance of strategic thinking and operational execution, with a strong focus on problem-solving and collaboration.
π Key Responsibilities
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Manage and scale the merchant go-to-market for Affordable Meals
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Problem-solve how to scale the merchant onboarding process and sales processes
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Collaborate cross-functionally with various teams to drive success
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Strategize and bring new products and strategies to market
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Operate sustainably to create value for all stakeholders
ASSUMPTION: The role may evolve over time as the Affordable Meals category grows and changes, requiring adaptability and continuous learning.
π― Required Qualifications
Education: Completed BA/BS degree in a quantitative field (engineering, mathematics, business, etc.)
Experience: 2-4+ years of experience in a problem-solving role (Consulting, Tech, Banking, Food & Beverage, etc.)
Required Skills:
- Strong financial acumen and experience with complex financial or operational models
- Proven data analysis skills, with experience pulling data via SQL and/or willingness to learn
- Excellent stakeholder management skills, with experience managing diverse audiences from front-line doers to senior executives
- Proven collaboration skills, with experience working in highly collaborative and cross-functional environments
Preferred Skills:
- Experience in the restaurant industry or with restaurant delivery
- Familiarity with DoorDash's products and services
ASSUMPTION: While not explicitly stated, experience in the restaurant industry or with restaurant delivery may be beneficial but is not required.
π° Compensation & Benefits
Salary Range: $78,200 - $115,000 USD per year (based on location)
Benefits:
- 401(k) plan with employer matching
- Paid parental leave (16 weeks)
- Wellness benefits
- Commuter benefits match
- Paid time off (flexible for salaried roles, accrued for hourly roles)
- Paid sick leave (80 hours per year for salaried roles, accrued for hourly roles)
- Medical, dental, and vision benefits
- Paid holidays (11 per year)
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
Working Hours: Full-time (40 hours per week), with some time spent in person and some time working remotely
ASSUMPTION: The salary range provided is based on the job posting and is subject to change. The benefits listed are based on the job posting and may be subject to change or modification.
π Applicant Insights
π Company Context
Industry: DoorDash operates in the on-demand delivery and logistics industry, focusing on restaurant delivery and local logistics.
Company Size: DoorDash is a large company with over 10,000 employees, providing ample opportunities for growth and collaboration.
Founded: DoorDash was founded in 2013 and has since grown to become a publicly traded company.
Company Description:
- DoorDash is a technology and logistics company that started with door-to-door delivery and has expanded to offer a wide range of on-demand delivery services.
- The company is committed to empowering local economies and supporting merchants, Dashers, and consumers.
- DoorDash values diversity, inclusion, and providing equal opportunities for all employees.
Company Specialties:
- Local Logistics
- Restaurant Delivery
- On-Demand Delivery
- eCommerce
Company Website: careersatdoordash.com
ASSUMPTION: DoorDash's focus on empowering local economies and supporting merchants, Dashers, and consumers is central to its mission and values.
π Role Analysis
Career Level: Mid-level (2-4+ years of experience)
Reporting Structure: The Senior Associate will report directly to a Manager on the Strategy & Operations team and will manage a team of contractors.
Work Arrangement: Hybrid (some time in person, some time remote)
Growth Opportunities:
- Potential to own and drive strategic initiatives that impact the Affordable Meals category
- Opportunity to work cross-functionally with various teams and gain exposure to different aspects of the business
- Potential to grow into a management role as the team and category expand
ASSUMPTION: This role offers significant growth potential as the Affordable Meals category continues to expand and evolve.
π Location & Work Environment
Office Type: DoorDash has multiple office locations across the United States and operates in a hybrid work environment.
Office Location(s): New York, NY; San Francisco, CA; Los Angeles, CA; Seattle, WA; Chicago, IL; Washington, DC
Geographic Context:
- New York, NY: A major metropolitan area with a diverse population and a thriving restaurant scene
- San Francisco, CA: A major tech hub with a diverse population and a vibrant food culture
- Los Angeles, CA: A sprawling metropolitan area with a diverse population and a wide range of restaurant options
- Seattle, WA: A coastal city with a unique food scene and a growing tech industry
- Chicago, IL: A major metropolitan area with a diverse population and a rich culinary history
- Washington, DC: A bustling city with a diverse population and a variety of restaurant options
Work Schedule: Full-time (40 hours per week), with some time spent in person and some time working remotely
ASSUMPTION: The hybrid work environment allows for flexibility and a better work-life balance, while still providing opportunities for in-person collaboration and learning.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with a recruiter
- Phone or video interview with the hiring manager
- On-site or virtual final-round interview with multiple stakeholders
- Background check and offer extension
Key Assessment Areas:
- Problem-solving skills and ability to scale processes
- Collaboration and communication skills
- Strategic thinking and ability to bring new ideas to the table
- Financial acumen and data analysis skills
- Alignment with DoorDash's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Be prepared to discuss your problem-solving approach and provide examples of how you've scaled processes in the past
- Research DoorDash's products, services, and mission to demonstrate your understanding and enthusiasm for the company
- Prepare questions to ask the interviewer about the role, team, and company to show your interest and engagement
ATS Keywords: Affordable Meals, Merchant Onboarding, Sales Processes, Strategy & Operations, Collaboration, Data Analysis, Financial Acumen, Problem Solving
ASSUMPTION: DoorDash's hiring process is designed to assess candidates' skills, experiences, and cultural fit, with a focus on problem-solving, collaboration, and strategic thinking.
π οΈ Tools & Technologies
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Google Workspace (Google Docs, Sheets, Slides)
- SQL (for data analysis and extraction)
- Project management tools (e.g., Asana, Trello, JIRA)
- Collaboration and communication tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: The tools and technologies listed are common in the industry and may be used in this role, but the specific tools used may vary based on the team and project requirements.
π Cultural Fit Considerations
Company Values:
- Empower local economies
- Act with empathy
- Bias towards action
- Continuous learning
- One team, one dream
Work Style:
- Collaborative and cross-functional
- Data-driven and analytical
- Adaptable and flexible
- Focused on driving results and impact
- Committed to continuous learning and improvement
Self-Assessment Questions:
- Do you have experience working in a highly collaborative and cross-functional environment?
- Are you comfortable with data analysis and using data to drive decision-making?
- Do you have experience managing diverse stakeholders, from front-line doers to senior executives?
- Are you comfortable with ambiguity and able to adapt to changing priorities and requirements?
- Do you share DoorDash's commitment to empowering local economies and acting with empathy?
ASSUMPTION: DoorDash values candidates who are collaborative, data-driven, adaptable, and committed to continuous learning and improvement, as well as those who share the company's mission and values.
β οΈ Potential Challenges
- Managing and scaling the merchant onboarding process and sales processes may require long hours and tight deadlines
- Collaborating with multiple teams and stakeholders may require strong communication and project management skills
- Working in a fast-paced and constantly evolving environment may require adaptability and flexibility
- Balancing strategic thinking and operational execution may require strong time management and prioritization skills
- Working in a hybrid environment may require strong self-motivation and time management skills
ASSUMPTION: The potential challenges listed are common in fast-paced, collaborative, and evolving environments, and may require strong skills and adaptability to overcome.
π Similar Roles Comparison
- This role is unique in its focus on the Affordable Meals category, but shares similarities with other strategy & operations roles in the restaurant delivery industry
- Compared to other strategy & operations roles, this role may have a stronger focus on merchant onboarding and sales processes
- Career path comparison: This role may provide opportunities to grow into management or leadership positions as the Affordable Meals category expands and evolves
ASSUMPTION: While this role shares similarities with other strategy & operations roles in the restaurant delivery industry, its unique focus on the Affordable Meals category sets it apart.
π Sample Projects
- Developing and implementing a new merchant onboarding process to scale the Affordable Meals category
- Analyzing sales data to identify trends and opportunities for improvement in the Affordable Meals category
- Collaborating with product and design teams to create new products and features for the Affordable Meals category
ASSUMPTION: The sample projects listed are illustrative of the types of projects a Senior Associate in this role might work on, but the specific projects may vary based on the team's priorities and the category's evolution.
β Key Questions to Ask During Interview
- What are the biggest challenges facing the Affordable Meals category, and how can this role help address them?
- How does this role collaborate with other teams, such as Sales, Product, and Marketing?
- What opportunities are there for growth and development in this role?
- How does DoorDash support work-life balance for employees in hybrid roles?
- What is the company's long-term vision for the Affordable Meals category, and how does this role contribute to that vision?
ASSUMPTION: Asking thoughtful and insightful questions during the interview demonstrates your interest in the role and provides an opportunity to learn more about the company, team, and position.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare for behavioral and situational interview questions that assess your problem-solving skills, collaboration, and strategic thinking
- Research DoorDash's products, services, and mission to demonstrate your understanding and enthusiasm for the company
- Prepare questions to ask the interviewer about the role, team, and company to show your interest and engagement
- Follow up with the recruiter after your interview to express your appreciation and reiterate your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.