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Senior Associate, Marketplace - Restaurant Growth Strategy & Operations

DoorDash USA
Full-time
On-site
Chicago, Illinois, United States
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Associate, Marketplace - Restaurant Growth Strategy & Operations

πŸ”Ή Company: DoorDash USA

πŸ”Ή Location: New York, NY; San Francisco, CA; Los Angeles, CA; Seattle, WA; Chicago, IL; Washington, D.C.

πŸ”Ή Job Type: Full-time, Hybrid

πŸ”Ή Category: Marketplace Operations

πŸ”Ή Date Posted: May 16, 2025

πŸ”Ή Experience Level: 2-4+ years

πŸ”Ή Remote Status: Hybrid (some time in person, some time remote)

πŸš€ Job Overview

Key aspects of this role include:

  • Improving strategic partnerships with restaurants through innovative fulfillment models
  • Driving top-line and bottom-line performance of the core marketplace business
  • Collaborating cross-functionally with teams like Product, Analytics, Finance, Marketing, Sales, and more
  • Bringing new products and strategies to market, integrating net new value propositions into the restaurant ecosystem
  • Operating sustainably and creating value for Merchants, Dashers, and Consumers

ASSUMPTION: This role requires a strong balance of strategic thinking, data analysis, and cross-functional collaboration to drive growth and improve restaurant operations.

πŸ“‹ Key Responsibilities

βœ… Improve restaurant supply chain through innovative fulfillment models

βœ… Increase order volume and improve quality for restaurants

βœ… Drive top-line and bottom-line performance of the core marketplace business

βœ… Collaborate cross-functionally with various teams to bring new products and strategies to market

βœ… Operate sustainably and create value for Merchants, Dashers, and Consumers

ASSUMPTION: The role involves a mix of strategic planning, data-driven decision making, and cross-functional collaboration to achieve specific, visible goals.

🎯 Required Qualifications

Education: Completed BA/BS degree in a quantitative field (engineering, mathematics, business, etc.)

Experience: 2-4+ years of experience in a problem-solving role (Consulting, Tech, Banking, Food & Beverage, etc.)

Required Skills:

  • Strong financial acumen
  • Proven data analysis skills, with experience using SQL
  • Excellent stakeholder management and collaboration skills

Preferred Skills:

  • Experience in the restaurant industry or marketplace operations
  • Familiarity with logistics and supply chain management

ASSUMPTION: A strong background in data analysis, financial acumen, and stakeholder management is crucial for success in this role.

πŸ’° Compensation & Benefits

Salary Range: $78,200 - $115,000 USD per year (based on location)

Benefits:

  • 401(k) Plan
  • Paid Parental Leave
  • Wellness Benefits
  • Commuter Benefits
  • Paid Time Off (flexible, plus 80 hours of paid sick time per year for salaried roles)
  • Paid Sick Leave (accrued at about 5.8 hours/month for 40 hours/week, about 2.9 hours/month for 20 hours/week)
  • Medical, Dental, and Vision Benefits
  • Paid Holidays
  • Disability Insurance
  • Life Insurance
  • Family-Forming Assistance
  • Mental Health Program

Working Hours: Full-time (40 hours/week), with some flexibility for hybrid work arrangement

ASSUMPTION: The salary range is based on DoorDash's provided information and industry standards for similar roles and locations.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: DoorDash operates in the on-demand delivery and logistics sector, focusing on restaurant delivery and expanding into other goods and services.

Company Size: DoorDash is a large company with over 10,000 employees, providing ample opportunities for growth and collaboration.

Founded: DoorDash was founded in 2013 and has since grown to become a publicly traded company.

Company Description:

  • DoorDash empowers local economies by connecting merchants to consumers through its on-demand delivery platform
  • The company focuses on providing exceptional customer experiences, supporting local businesses, and driving sustainable growth
  • DoorDash values innovation, collaboration, and continuous learning to stay ahead in the rapidly evolving delivery landscape

Company Specialties:

  • Local Logistics
  • Restaurant Delivery
  • On-Demand Delivery
  • eCommerce

Company Website: careersatdoordash.com

ASSUMPTION: DoorDash's large size and public status indicate a stable, well-established company with ample resources for employee growth and development.

πŸ“Š Role Analysis

Career Level: This role is an individual contributor position, reporting directly to a Senior Manager on the Strategy & Operations team.

Reporting Structure: The Senior Associate will report directly to a Senior Manager within the Restaurants Strategy & Operations team.

Work Arrangement: This role operates in a hybrid model, with some time spent in person and some time working remotely.

Growth Opportunities:

  • Potential career progression to Manager or Senior Manager levels within the Strategy & Operations team
  • Expansion into other areas of the business, such as new verticals or geographic regions
  • Development of leadership and management skills through mentorship and project opportunities

ASSUMPTION: This role offers significant growth potential within DoorDash's expanding operations and strategic initiatives.

🌍 Location & Work Environment

Office Type: DoorDash has multiple office locations across the United States, with this role available in New York, San Francisco, Los Angeles, Seattle, Chicago, and Washington, D.C.

Office Location(s): New York, NY; San Francisco, CA; Los Angeles, CA; Seattle, WA; Chicago, IL; Washington, D.C.

Geographic Context:

  • New York, NY: A major financial and cultural hub with a diverse restaurant scene
  • San Francisco, CA: The company's headquarters, with a vibrant tech and startup ecosystem
  • Los Angeles, CA: A sprawling metropolis with a diverse range of industries and a growing tech scene
  • Seattle, WA: A hub for technology and e-commerce, with a strong focus on sustainability
  • Chicago, IL: A major Midwestern city with a diverse economy and a thriving food scene
  • Washington, D.C.: The nation's capital, with a mix of political, cultural, and historical attractions

Work Schedule: Full-time, with some flexibility for hybrid work arrangement

ASSUMPTION: The available office locations offer diverse cultural and professional experiences, with DoorDash's hybrid work arrangement providing flexibility for employees.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with a recruiter
  • Behavioral and technical interviews with team members
  • Final interview with the hiring manager
  • Background check and offer extension

Key Assessment Areas:

  • Problem-solving skills and strategic thinking
  • Data analysis and financial acumen
  • Cross-functional collaboration and stakeholder management
  • Cultural fit and alignment with DoorDash's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Prepare for behavioral and technical interview questions related to problem-solving, data analysis, and strategic thinking
  • Research DoorDash's company culture and values to demonstrate your fit and enthusiasm for the role
  • Follow up with the recruiter after your interview to express your interest and ask any remaining questions

ATS Keywords: Marketplace Operations, Restaurant Growth, Strategic Planning, Data Analysis, Cross-functional Collaboration, Stakeholder Management, Problem Solving, Financial Acumen

ASSUMPTION: DoorDash's interview process focuses on assessing candidates' problem-solving skills, data analysis, and cultural fit, with a structured approach to evaluation and decision-making.

πŸ› οΈ Tools & Technologies

  • Data analysis tools (e.g., SQL, Excel, Google Analytics)
  • Project management tools (e.g., Asana, Jira, Trello)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams, Google Workspace)
  • Logistics and delivery management platforms (e.g., DoorDash's proprietary platform)

ASSUMPTION: DoorDash provides the necessary tools and technologies for employees to perform their jobs effectively, with a focus on data-driven decision making and collaboration.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Empower local economies
  • Focus on the customer
  • Be reliable
  • Operate with purpose
  • Build an inclusive workplace

Work Style:

  • Data-driven and analytical
  • Collaborative and cross-functional
  • Agile and adaptable
  • Focused on continuous learning and improvement

Self-Assessment Questions:

  • How do you approach strategic planning and problem-solving in a dynamic, data-driven environment?
  • Can you provide an example of a time when you successfully collaborated with diverse stakeholders to achieve a common goal?
  • How do you stay up-to-date with industry trends and adapt your approach accordingly?

ASSUMPTION: DoorDash values employees who are data-driven, collaborative, and adaptable, with a strong focus on continuous learning and improvement.

⚠️ Potential Challenges

  • Managing multiple stakeholders with competing priorities and expectations
  • Navigating a large, fast-paced organization with frequent changes and priorities
  • Balancing strategic thinking with day-to-day operational tasks
  • Adapting to new tools, technologies, and processes as the company grows and evolves

ASSUMPTION: These challenges require strong communication, adaptability, and prioritization skills to succeed in this role.

πŸ“ˆ Similar Roles Comparison

  • Compared to other marketplace operations roles, this position focuses more on strategic planning and restaurant growth rather than day-to-day operations
  • Industry-specific context: The restaurant delivery landscape is competitive and rapidly evolving, requiring continuous innovation and adaptation
  • Career path comparison: This role offers potential growth into management or senior management positions within DoorDash's expanding operations

ASSUMPTION: This role differs from related positions in its strategic focus and growth potential within DoorDash's expanding operations.

πŸ“ Sample Projects

  • Developing and implementing a new fulfillment model to improve restaurant supply chain efficiency
  • Analyzing market trends and consumer behavior to identify growth opportunities for restaurants
  • Collaborating with product and engineering teams to launch a new feature that increases order volume and quality for restaurants

ASSUMPTION: These sample projects reflect the strategic, data-driven, and collaborative nature of the role, with a focus on driving growth and improving restaurant operations.

❓ Key Questions to Ask During Interview

  • Can you describe the team's priorities and goals for the first 30, 60, and 90 days in this role?
  • How does this role collaborate with other teams within DoorDash, such as Product, Engineering, and Sales?
  • What are the most important qualities and skills for success in this role, according to the team?
  • How does DoorDash support employee growth and development, both within this role and across the organization?
  • What are the biggest challenges facing the restaurant delivery industry, and how does this role address them?

ASSUMPTION: These questions help assess the role's priorities, team dynamics, growth opportunities, and industry context, providing valuable insights for candidates.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Prepare for behavioral and technical interview questions related to problem-solving, data analysis, and strategic thinking
  • Research DoorDash's company culture and values to demonstrate your fit and enthusiasm for the role
  • Follow up with the recruiter after your interview to express your interest and ask any remaining questions

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.