Senior Business Account Executive, SMB Direct Sales (Outside Sales)

📌 Core Information

🔹 Job Title: Senior Business Account Executive, SMB Direct Sales (Outside Sales)

🔹 Company: Comcast

🔹 Location: United States

🔹 Job Type: On-site

🔹 Category: Sales & Marketing, Account Management

🔹 Date Posted: April 1, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Selling Comcast Internet, Data, Video, and Voice services to SMBs
• Focusing on advanced solutions such as PRI, Hosted PBX, and multi-location opportunities
• Developing and maintaining business partnerships and organizational affiliations
• Delivering effective face-to-face sales presentations

ASSUMPTION: The role is heavily focused on sales-driven targets, requiring both technical knowledge and strong interpersonal skills to manage client relationships effectively.

📋 Key Responsibilities

✅ Territory development and building local business partnerships

✅ Maintaining sales records and activity reports

✅ Ensuring high customer satisfaction and a positive company image

✅ Generating new business leads through various prospecting activities

✅ Promoting Comcast's bundled products to optimize customer solutions

✅ Managing a high-activity territory with a comprehensive business plan

✅ Teaming up with technical and customer service staff to ensure customer satisfaction

ASSUMPTION: Responsibilities may include dealing with high-pressure sales targets and managing a large pipeline of prospects to maintain quota performance.

🎯 Required Qualifications

Education: Bachelor's Degree preferred

Experience: 5-7 years in a relevant field

Required Skills:

• Strong communication and customer-focused approach
• Proficiency in handling advanced communication solutions
• Adaptability and resilience in a dynamic environment

Preferred Skills:

• Experience with salesforce automation tools
• Understanding of telecommunications products and services

ASSUMPTION: Although a Bachelor's degree is preferred, significant relevant work experience may substitute for formal education requirements.

💰 Compensation & Benefits

Salary Range: Base Pay: $75,000, Total Target Compensation: $125,000 (including commission)

Benefits:

• Comprehensive health and wellness benefits
• Retirement savings plans with company match
• Employee discounts on Comcast services

Working Hours: Standard 40-hour workweek with potential flexibility based on sales activities

ASSUMPTION: The role likely offers performance-based incentives, encouraging employees to exceed their sales targets, with significant financial upsides.

📌 Applicant Insights

🔍 Company Context

Industry: Telecommunications, providing innovative connectivity and entertainment solutions

Company Size: Over 60,000 employees, offering diverse opportunities for career growth

Founded: Not Specified

Company Description:

• Global leader in media, technology, and entertainment
• Focus on revolutionary digital experiences
• Diverse work environments across multiple locations

Company Specialties:

• Telecommunications solutions
• Digital media and content creation
• Customer-centric product development

Company Website: Comcast Official Website

ASSUMPTION: With a presence in leading media and technology, Comcast provides an innovative work environment with opportunities to engage in cutting-edge projects.

📊 Role Analysis

Career Level: Senior level, managing significant client accounts and driving business growth

Reporting Structure: Likely reports to a regional sales manager or director

Work Arrangement: Fully on-site, engaging directly with clients and business partners

Growth Opportunities:

• Advancement into regional sales management positions
• Expansion of skills in advanced communication solutions
• Opportunities to influence strategic sales initiatives

ASSUMPTION: The role is ideal for professionals eager to leverage their sales expertise to influence business strategy and client engagement directly.

🌍 Location & Work Environment

Office Type: Professional corporate setting with significant client interaction

Office Location(s): Various, including major Comcast hubs in the US

Geographic Context:

• Central office locations in major urban centers
• Possibility of regional travel for client meetings and partnerships
• Proximity to key market opportunities in the telecommunications industry

Work Schedule: Predominantly standard business hours with potential off-hours for client meetings

ASSUMPTION: A robust on-site presence facilitates direct customer interactions and the development of long-term business relationships.

💼 Interview & Application Insights

Typical Process:

• Initial application review and screening
• Telephone or video interview with HR
• On-site interview with sales leadership

Key Assessment Areas:

• Sales and closing skills
• Knowledge of telecom products and services
• Client relationship management abilities

Application Tips:

• Highlight relevant sales achievements and quotas exceeded
• Demonstrate a strong understanding of Comcast services
• Prepare for behavioral and situational questions

ATS Keywords: SMB Sales, Comcast Products, Client Management, Telecom Solutions

ASSUMPTION: The application process will be competitive, favoring candidates with proven success in sales and a deep understanding of the telecommunications market.

🛠️ Tools & Technologies

• CRM systems (such as Salesforce)
• Telecommunications solutions (PRI, Hosted PBX)
• Productivity tools (Microsoft Office Suite)

ASSUMPTION: Familiarity with industry-standard CRM and telecommunications tools will be crucial for efficiency in this role.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer experience and technological innovation
• Collaboration and teamwork across diverse teams
• Respect for inclusion and diversity in the workplace

Work Style:

• Proactive and self-motivated approach to sales
• Emphasis on team collaboration and support
• Adaptability to fast-paced industry changes

Self-Assessment Questions:

• How do you manage high-pressure sales targets?
• What strategies do you use to develop new business leads?
• How have you maintained customer satisfaction in past roles?

ASSUMPTION: Candidates who thrive in dynamic, sales-driven environments and value team collaboration will find this role rewarding.

⚠️ Potential Challenges

• Meeting rigorous sales targets in a competitive market
• Keeping up with rapidly evolving telecommunications technologies
• Balancing multiple high-priority accounts
• Building and maintaining local business partnerships

ASSUMPTION: Challenge management will require a strong aptitude for strategic thinking and resilience in pursuit of business goals.

📈 Similar Roles Comparison

• Potentially more client interaction and on-site activity than purely remote sales roles
• Emphasis on integrated communication solutions compared to general sales roles
• Opportunity for higher compensation through commission-based earnings

ASSUMPTION: A candidate's success in this role will likely depend on their ability to leverage experience in sales strategy combined with a technical understanding of industry products.

📝 Sample Projects

• Development of a sales pipeline targeting local small and mid-sized enterprises
• Customized solutions presentations tailored to client-specific telecommunications needs
• Strategic partnerships with local business organizations to enhance brand visibility

ASSUMPTION: Project success will be closely tied to effective communication and networking skills within the local business community.

❓ Key Questions to Ask During Interview

• What are the main goals for this position in the first 6 months?
• How does Comcast support its sales team in achieving targets?
• What are the common challenges faced by the sales team, and how are they addressed?
• In what ways can this role contribute to broader company objectives?
• How is performance measured and rewarded in this position?

ASSUMPTION: These questions aim to reveal the company's commitment to supporting its sales force and aligning individual performance with organizational goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights your sales achievements and knowledge of telecom solutions
• Prepare for a potential initial phone or video screening with HR
• Follow up with the recruitment team after submitting your application
• Participate in networking events or webinars hosted by Comcast to understand the company culture

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.