📌 Core Information
🔹 Job Title: Senior Business Analyst, Marketing Operations
🔹 Company: The Home Depot
🔹 Location: STORE SUPPORT CENTER, ATLANTA - 9090
🔹 Job Type: Full-Time
🔹 Category: Marketing
🔹 Date Posted: May 21, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Serving as the primary point of contact between Marketing Operations and external stakeholders
- Gathering and translating stakeholder requirements into actionable inputs for the Marketing Operations team
- Optimizing processes and providing ongoing support for marketing systems
- Collaborating with cross-functional partners to understand processes and system requirements
- Requiring a strong understanding of marketing technology systems and capabilities
ASSUMPTION: This role involves a significant amount of stakeholder management and requires a strong understanding of marketing technology to effectively gather and translate requirements.
📋 Key Responsibilities
✅ Serve as the main point of contact between Marketing Operations and external stakeholders (10%)
✅ Provide ongoing support for systems that enable marketing project execution (20%)
✅ Optimize processes and support through automation, incremental enhancements, process improvement, and training programs (20%)
✅ Partner with third-party software providers to understand and influence their capabilities roadmap (10%)
✅ Collaborate with cross-functional partners to understand processes and system requirements (20%)
✅ Gather and translate stakeholder requirements into actionable inputs for the Marketing Operations team (20%)
ASSUMPTION: The percentages listed are estimates and may vary based on specific project needs and team dynamics.
🎯 Required Qualifications
Education: Bachelor's degree or equivalent experience
Experience: 4 years of experience in marketing operations, marketing technology operations, or related fields
Required Skills:
- Excellent verbal and written communication skills
- Strong problem-solving skills
- Ability to manage around ambiguity
- Working knowledge of customer data, SQL, and relational databases (preferred)
- Previous experience in traditional and/or digital marketing, marketing operations, or marketing technology operations
Preferred Skills:
- Self-motivated and able to work independently and collaboratively within/across teams
- Ability to lead and deliver projects with little direction
- Experience with Marketing Technology systems and ways of working
ASSUMPTION: While not explicitly stated, experience with marketing technology systems and ways of working is highly recommended for this role.
💰 Compensation & Benefits
Salary Range: The Home Depot offers competitive salaries for this role. According to industry standards, the salary range for a Senior Business Analyst in Marketing Operations with 4-5 years of experience in the Atlanta area is approximately $85,000 - $110,000 per year.
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Employee discount on Home Depot purchases
- Tuition reimbursement and professional development opportunities
Working Hours: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM. Occasional overtime may be required.
ASSUMPTION: The provided salary range is an estimate based on industry standards and may vary depending on the candidate's experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: The Home Depot operates in the retail industry, specifically focusing on home improvement and customer service.
Company Size: The Home Depot is a large corporation with over 10,000 employees, providing ample opportunities for career growth and development.
Founded: The Home Depot was founded in 1979 and has since grown to become the world's largest home improvement specialty retailer, operating over 2,300 retail stores across multiple countries.
Company Description:
- The Home Depot is committed to providing exceptional customer service and offering a wide variety of high-quality home improvement products
- The company values and rewards dedicated, knowledgeable, and experienced professionals
- The Home Depot is consistently ranked as a top Fortune 500 company
Company Specialties:
- Retail
- Home improvement
- Customer service
Company Website: http://www.careers.homedepot.com
ASSUMPTION: The Home Depot's focus on customer service and employee development makes it an attractive option for career-minded individuals seeking growth opportunities in the retail industry.
📊 Role Analysis
Career Level: This role is at the senior level, requiring a significant amount of experience and expertise in marketing operations.
Reporting Structure: The Senior Business Analyst reports directly to the Manager, CRM Marketing Ad/Ops and has no direct reports.
Work Arrangement: This role is on-site, with occasional overnight travel required (less than 10% of the time).
Growth Opportunities:
- Potential career advancement within the Marketing Operations team or related departments
- Opportunities to work on high-impact projects and gain exposure to senior leadership
- Access to professional development opportunities, such as tuition reimbursement and training programs
ASSUMPTION: The Home Depot's large size and diverse range of departments provide ample opportunities for career growth and development.
🌍 Location & Work Environment
Office Type: The Home Depot's corporate headquarters is located in a modern office building in Atlanta, Georgia.
Office Location(s): STORE SUPPORT CENTER, ATLANTA - 9090
Geographic Context:
- Atlanta is a major metropolitan area with a diverse range of cultural, entertainment, and recreational opportunities
- The office is located in a suburban area with easy access to major highways and public transportation
- The cost of living in Atlanta is generally lower than in other major metropolitan areas, such as New York or Los Angeles
Work Schedule: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM. Occasional overtime may be required.
ASSUMPTION: The Home Depot's Atlanta headquarters offers a modern, collaborative work environment with ample opportunities for professional growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screen with the hiring manager
- On-site interview with the hiring manager and other team members
- Final interview with senior leadership
Key Assessment Areas:
- Communication skills and ability to translate complex topics
- Problem-solving skills and ability to manage around ambiguity
- Understanding of marketing technology systems and capabilities
- Collaboration and teamwork skills
Application Tips:
- Highlight relevant experience and achievements in marketing operations or related fields
- Tailor your resume and cover letter to emphasize your understanding of marketing technology and stakeholder management
- Prepare examples of your problem-solving skills and ability to manage around ambiguity
ATS Keywords: Marketing Operations, Stakeholder Management, Marketing Technology, Data Analysis, SQL, Process Improvement, Collaboration, Communication
ASSUMPTION: The Home Depot's interview process is designed to assess the candidate's technical skills, communication abilities, and cultural fit within the organization.
🛠️ Tools & Technologies
- Marketing Technology systems (e.g., CRM, marketing automation, digital asset management)
- SQL and relational databases
- Project management tools (e.g., Asana, Jira, Trello)
- Microsoft Office Suite (Word, Excel, PowerPoint)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the projects and teams the candidate works with.
👔 Cultural Fit Considerations
Company Values:
- Excellence
- Caring
- Integrity
- Diversity
- Respect
Work Style:
- Collaborative and team-oriented
- Results-driven and action-oriented
- Adaptable and able to manage around ambiguity
Self-Assessment Questions:
- Do you thrive in a collaborative, team-oriented environment?
- Are you comfortable managing around ambiguity and solving complex problems?
- Do you have a strong understanding of marketing technology systems and capabilities?
ASSUMPTION: The Home Depot values candidates who are strong communicators, problem solvers, and team players with a deep understanding of marketing technology.
⚠️ Potential Challenges
- Managing multiple stakeholders with competing priorities and expectations
- Keeping up with the rapidly evolving marketing technology landscape
- Occasional overnight travel requirements
- Working in a fast-paced, dynamic environment with tight deadlines
ASSUMPTION: The Senior Business Analyst role at The Home Depot presents unique challenges that require strong communication, problem-solving, and stakeholder management skills.
📈 Similar Roles Comparison
- Compared to other Business Analyst roles, this position places a greater emphasis on stakeholder management and marketing technology understanding
- In the retail industry, The Home Depot's size and scale offer more extensive growth opportunities than smaller retailers
- Career paths for Business Analysts in marketing operations can lead to roles such as Marketing Technology Manager, Marketing Operations Manager, or even Chief Marketing Technologist
ASSUMPTION: The Senior Business Analyst role at The Home Depot offers unique opportunities for career growth and development within the marketing operations field.
📝 Sample Projects
- Developing and implementing a new marketing automation workflow to improve campaign efficiency
- Conducting a data analysis project to identify trends and optimize marketing spend
- Collaborating with cross-functional teams to streamline marketing project execution processes
ASSUMPTION: The specific projects a Senior Business Analyst at The Home Depot works on will vary depending on the organization's needs and the candidate's skills and interests.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within Marketing Operations?
- How does this role contribute to the overall success of the Marketing Operations team and the company as a whole?
- What are the most significant challenges facing the Marketing Operations team currently, and how can this role help address them?
- How does The Home Depot support the professional development and growth of its employees?
- What is the company's approach to work-life balance, and how is it supported within the Marketing Operations team?
ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates the candidate's interest in and understanding of the role and the company.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills in marketing operations and marketing technology
- Prepare examples of your problem-solving skills and ability to manage around ambiguity
- Follow up with the hiring manager within one week of submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
