📌 Core Information
🔹 Job Title: Senior Campaign Operations Manager
🔹 Company: Acxiom
🔹 Location: Remote/Homebased - Conway, Arkansas
🔹 Job Type: Full-Time
🔹 Category: Advertising Services
🔹 Date Posted: July 15, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Managing account teams for timely and quality delivery of marketing solutions
- Serving as the primary client contact for campaign execution
- Coordinating requirements across multiple technical vendors and internal teams
- Monitoring campaign schedules, timelines, and deliverables
- Researching and escalating technical and platform-related issues
ASSUMPTION: This role requires a high level of organization, strong communication skills, and the ability to manage multiple projects simultaneously.
📋 Key Responsibilities
✅ Serve as primary liaison with client Marketing Segment Managers, Decision Management, and Risk to develop sound Business Requirements and work through the business needs to ensure successful project completion
✅ Provide consultative support to client business partners in reviewing requirements, offering suggestions, and answering inquiries
✅ Coordinate requirements and shepherd implementation across multiple technical vendors and client internal technology teams
✅ Work with Acxiom Operations team to support successful campaign execution
✅ Manage campaign schedules and timelines
✅ Monitor the day-to-day delivery of marketing services including email campaigns, data exports, campaign summary reports, web lead capture, etc.
✅ Facilitate recurring status calls with client teams
✅ Research and escalate technical and platform-related issues that impact our ability to deliver services to the client
✅ Own the scoping and implementation of new client startups as well as project management of new implementations
✅ Work independently, with strong follow-through, capable of owning and leading projects from end-to-end
ASSUMPTION: This role involves a high degree of autonomy and requires strong project management skills to ensure successful campaign execution.
🎯 Required Qualifications
Education: Bachelor’s Degree
Experience: Minimum of 5 years of applicable work experience
Required Skills:
- Strong verbal and written communication and presentation skills
- Technical literacy with ability to explain technical information and concepts to non-technical audiences
- Experience creating, enhancing, and updating standard operating procedures and complex requirements documents
- Extremely proactive, highly organized, with proven ability to manage multiple tasks
- Ability to work seamlessly cross-geography and multi-functionally within an organization to accomplish objectives
- Ability to prioritize and focus, with strict attention to detail
- Thorough understanding of and/or interest in marketing
- Sound knowledge of MS Office, specifically Word, Excel, and PowerPoint
- Sound knowledge of database structure
- Developed diplomacy skills to guide, influence, and convince others, particularly stakeholders, colleagues, and external partners
- Acumen working in a technical environment to solve business-related problems
- Familiarity/expertise with SQL and Campaign Management
- Knowledge of audience management and targeted audience eligibility creation
Preferred Skills:
- Knowledge of real-time API integrations, architecture, and functionality
- Knowledge of credit bureau and consumer credit-based industry data
ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role due to the nature of the responsibilities and the need to communicate effectively with both internal teams and external clients.
💰 Compensation & Benefits
Salary Range: $90,000 - $120,000 per year (Based on industry standards for a Senior Campaign Operations Manager with 5-10 years of experience in the Advertising Services industry)
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee assistance program
- Tuition reimbursement
Working Hours: Full-time (40 hours per week) with flexible hours to accommodate meetings and deadlines
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Acxiom operates in the Advertising Services industry, focusing on marketing services, direct marketing agency, digital agency, information technology, marketing technology, data management, customer data platform, identity resolution, and analytics and strategy.
Company Size: Acxiom has 1,001-5,000 employees, which means there are ample opportunities for growth and career advancement within the company.
Founded: Acxiom was founded in 1969 and has since grown to become a global leader in data-driven marketing and decision-making solutions.
Company Description:
- Acxiom puts data to work, solving complex challenges for the world’s leading brands and agencies
- As the connected data and technology foundation of the Interpublic Group of Companies, Inc. (IPG), Acxiom unifies, connects, and prepares data for AI-driven marketing and decision-making
- Acxiom brings a privacy-first approach to serving clients globally, with locations in the U.S., UK, Germany, China, Poland, and Mexico
Company Specialties:
- Marketing services
- Direct Marketing Agency
- Digital agency
- Information Technology
- Marketing Technology
- Data Management
- Customer Data Platform
- Identity Resolution
- and Analytics and Strategy
Company Website: https://www.acxiom.com/
ASSUMPTION: Acxiom's focus on data-driven marketing and decision-making requires employees to have strong analytical and problem-solving skills, as well as a solid understanding of marketing principles and best practices.
📊 Role Analysis
Career Level: This role is at the senior level, indicating that the candidate should have significant experience and expertise in campaign operations management.
Reporting Structure: The Senior Campaign Operations Manager reports directly to the Account Director and works closely with various internal teams, including the Acxiom Operations team, as well as external clients and vendors.
Work Arrangement: This role is remote-friendly, with the primary location being Homebased - Conway, Arkansas. However, the role may require occasional travel to client sites or Acxiom offices.
Growth Opportunities:
- As Acxiom continues to grow and expand its services, there may be opportunities for the Senior Campaign Operations Manager to take on additional responsibilities or move into a management role
- The company's global presence also offers opportunities for international assignments or remote work
- Acxiom's focus on data-driven marketing and decision-making provides opportunities for the Senior Campaign Operations Manager to develop expertise in emerging technologies and trends in the industry
ASSUMPTION: Given Acxiom's size and global presence, there are ample opportunities for career growth and development within the company.
🌍 Location & Work Environment
Office Type: Remote-friendly, with the primary location being Homebased - Conway, Arkansas
Office Location(s): Conway, Arkansas (primary location), with additional offices in New York, London, Frankfurt, Gdansk, Shanghai, and Mexico City
Geographic Context:
- Conway, Arkansas is a small city with a population of approximately 65,000 people
- The cost of living in Conway is relatively low compared to other major metropolitan areas in the United States
- Conway is located approximately 30 miles north of Little Rock, the state capital and the largest city in Arkansas
Work Schedule: Full-time (40 hours per week) with flexible hours to accommodate meetings and deadlines
ASSUMPTION: The remote-friendly nature of this role allows for a better work-life balance and the opportunity to live in a more affordable location while still working for a global company.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-depth interview with the hiring manager and other team members
- Final interview with the senior leadership team
Key Assessment Areas:
- Communication skills, both written and verbal
- Problem-solving abilities
- Technical proficiency with relevant tools and software
- Understanding of marketing principles and best practices
- Ability to manage multiple projects and deadlines
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Be prepared to discuss your experience with campaign operations management and provide specific examples of your accomplishments
- Demonstrate your understanding of Acxiom's business and the role of a Senior Campaign Operations Manager within the company
ATS Keywords: Campaign Operations, Marketing Services, Client Management, Project Management, Technical Literacy, SQL, Campaign Management, Audience Management, Consultative Support, Problem Solving, Collaboration, Presentation Skills, Data Analysis
ASSUMPTION: Acxiom's hiring process is designed to assess the candidate's technical skills, communication abilities, and cultural fit within the company.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- SQL
- Campaign Management software
- Project management tools (e.g., Asana, Jira, Trello)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: The tools and technologies required for this role are standard in the marketing and advertising industries and can be learned or improved upon with relevant experience and training.
👔 Cultural Fit Considerations
Company Values:
- Client-centric
- Innovative
- Collaborative
- Accountable
- Inclusive
Work Style:
- Results-driven
- Adaptable
- Team-oriented
- Proactive
- Detail-oriented
Self-Assessment Questions:
- Do you have strong communication skills and the ability to work effectively with both internal teams and external clients?
- Are you comfortable working in a fast-paced, dynamic environment with multiple projects and deadlines?
- Do you have a solid understanding of marketing principles and best practices, as well as the ability to learn and adapt to new technologies and trends in the industry?
ASSUMPTION: Acxiom's company values and work style require employees to be results-driven, adaptable, team-oriented, proactive, and detail-oriented, with a strong focus on client-centricity and innovation.
⚠️ Potential Challenges
- The remote nature of this role may present challenges in building and maintaining relationships with internal teams and external clients
- The fast-paced, dynamic environment may require the Senior Campaign Operations Manager to prioritize and manage multiple projects and deadlines effectively
- The need to coordinate requirements and shepherd implementation across multiple technical vendors and client internal technology teams may present challenges in communication and collaboration
- The requirement to work seamlessly cross-geography and multi-functionally within an organization to accomplish objectives may present challenges in navigating complex organizational structures and building effective working relationships
ASSUMPTION: While these challenges may present obstacles, they also offer opportunities for the Senior Campaign Operations Manager to develop and demonstrate strong leadership, communication, and project management skills.
📈 Similar Roles Comparison
- Compared to other roles in campaign operations management, this role may require a higher level of technical proficiency and the ability to manage multiple projects simultaneously
- In the advertising services industry, this role may be more focused on data-driven marketing and decision-making, requiring a strong understanding of data analysis and interpretation
- Career-wise, this role may offer opportunities for growth and development within Acxiom's global organization, with potential paths to management or leadership positions
ASSUMPTION: While this role may present unique challenges and opportunities, it also offers a clear path for career growth and development within the company.
📝 Sample Projects
- Managing the successful launch of a new client campaign, including coordinating requirements across multiple technical vendors and client internal technology teams
- Developing and implementing standard operating procedures for campaign execution, ensuring consistency and efficiency in the delivery of marketing services
- Researching and escalating technical and platform-related issues that impact the ability to deliver services to the client, working collaboratively with internal teams and external vendors to resolve issues
ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges that the Senior Campaign Operations Manager may face in this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics for this role, and how the Senior Campaign Operations Manager fits into the organization?
- What are the key priorities for the Senior Campaign Operations Manager in the first 30, 60, and 90 days in this role?
- How does Acxiom support the professional development and growth of its employees, particularly in this role?
- What are the key challenges facing the company and this role in the next 1-2 years, and how can the Senior Campaign Operations Manager contribute to addressing these challenges?
- How does Acxiom foster a culture of innovation and collaboration, and what opportunities are there for the Senior Campaign Operations Manager to contribute to this culture?
ASSUMPTION: These key questions help the candidate understand the role's expectations, the company's culture, and the opportunities for professional growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for your interview by researching Acxiom's business and the role of a Senior Campaign Operations Manager within the company
- Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
