📌 Core Information
🔹 Job Title: Senior Content Designer
🔹 Company: SoFi
🔹 Location: Seattle, WA
🔹 Job Type: Full-time
🔹 Category: Financial Services
🔹 Date Posted: July 28, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Driving content creation across multiple product areas
- Collaborating with cross-functional teams to ensure a consistent SoFi voice
- Working in an agile, fast-paced environment using tools like Jira and Confluence
- Presenting work and advocating for user needs in the context of business goals
ASSUMPTION: This role requires a high level of collaboration and adaptability, as the candidate will work with various teams and manage multiple work streams simultaneously.
📋 Key Responsibilities
✅ Drive content creation across multiple product areas, focusing on new features and optimizations
✅ Collaborate closely with Designers, Researchers, Marketing Creatives, and Brand Strategists to iterate and drive clear solutions that bring SoFi’s voice to life in product
✅ Develop effective solutions based on research, member insights, and industry best-practices
✅ Present content solutions and clearly communicate design intent through documentation and presentations
✅ Collaborate with other content designers working on other product areas to drive alignment and consistency across the entire user experience
✅ Share work early and often for wide visibility and alignment
ASSUMPTION: The candidate should be comfortable working independently and making decisions, as well as collaborating effectively with various teams to ensure the best outcome for users.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., English, Journalism, Communications, or a similar discipline)
Experience: 5+ years of experience working in content design/UX writing roles, or highly related fields
Required Skills:
- Strong point of view on voice, tone, formatting, etc.
- Ability to leverage and work with a wide range of tools (e.g., Figma, Writer.AI, CMS’s, etc.)
- Strong track record in leveraging content design best practices across software products
- Collaboration skills across cross-functional teams including product management, engineering, and marketing
- Track record in leveraging user research, user needs, and product data to make informed design solutions
- Track record for delivering end-to-end solutions with cohesive language and patterns, from initial concepts to launch
- Experience presenting work and rationale to stakeholders and advocating for user needs in the context of business goals
- Experience working in a highly collaborative, fast-paced, agile environment using tools like Jira and Confluence
Preferred Skills:
- Experience working on financial products
- Experience developing and/or maintaining content guidelines and frameworks
- Experience working on multi-phased, long-term initiatives
ASSUMPTION: While not explicitly stated, proficiency in English is required for this role, as the candidate will be working with written content and collaborating with various teams.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (based on industry standards for a Senior Content Designer role in Seattle, WA)
Benefits:
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) retirement plan with company match
- Employee stock purchase plan
- Generous paid time off and company holidays
- Tuition reimbursement and professional development opportunities
- Employee discounts on SoFi products and services
Working Hours: Full-time, typically Monday through Friday, with some flexibility for remote work
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services
Company Size: 1,001-5,000 employees
Founded: 2011
Company Description:
- SoFi is a values-driven company on a mission to help its members get their money right
- Offers modern financial products and services, including student loan refinancing, mortgages, personal loans, wealth management, and more
- Emphasizes career growth, learning, and development for its employees
Company Specialties:
- Student Loan Refinancing
- Mortgages and Mortgage Refinancing
- Personal Loans
- MBA Loans
- Wealth Management
- Life Insurance
- Career Strategy
Company Website: sofi.com
ASSUMPTION: SoFi is a well-established company in the financial services industry, with a strong focus on innovation and customer-centric design.
📊 Role Analysis
Career Level: Senior
Reporting Structure: This role reports directly to the Head of Content Design and collaborates with various cross-functional teams
Work Arrangement: Remote OK, with some flexibility for on-site work at one of SoFi's offices
Growth Opportunities:
- Potential to lead and mentor junior content designers
- Opportunities to work on high-impact projects and drive significant change
- Chance to grow within the content design team or explore other roles within SoFi
ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to make a substantial impact on SoFi's products and services.
🌍 Location & Work Environment
Office Type: SoFi has multiple offices across the United States, with this role based in Seattle, WA
Office Location(s): 234 1st St, San Francisco, CA 94105, US; 375 Healdsburg Ave, Healdsburg, CA 95448, US; 1200 N. Montana Ave., Helena, MT 59601, US; 27 W 24th Street, Suite 405, New York, NY 10010, US; 10701 Parkridge Blvd, Suite 120, Reston, VA 20191, US; 2750 E Cottonwood Parkway, 300, Cottonwood Heights, UT 84121, US; 650 Naamans Rd, Claymont, DE 19703, US
Geographic Context:
- Seattle, WA is known for its tech industry, with a vibrant and growing job market
- The city offers a high quality of life, with numerous cultural attractions, outdoor activities, and a strong sense of community
- SoFi's Seattle office is centrally located, with easy access to public transportation and amenities
Work Schedule: Full-time, with some flexibility for remote work
ASSUMPTION: The candidate should be comfortable working in a hybrid or remote environment, with the ability to collaborate effectively with team members in different locations.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with a recruiter
- Portfolio review and/or take-home assignment
- On-site or virtual interview with the hiring manager and/or team members
- Final decision and offer
Key Assessment Areas:
- Portfolio quality and relevance
- Content design skills and problem-solving abilities
- Collaboration and communication skills
- Alignment with SoFi's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Include a link to your portfolio or attach a PDF showcasing your best content design work
- Be prepared to discuss your design process, user research methods, and how you approach content design challenges
ATS Keywords: Content Design, UX Writing, Collaboration, Research, Presentation, Agile Environment, Figma, CMS, User Insights, Content Frameworks, Voice, Tone, Formatting, Marketing, Product Management, Engineering
ASSUMPTION: SoFi uses an Applicant Tracking System (ATS) to manage job applications, so including relevant keywords in your resume can help your application stand out.
🛠️ Tools & Technologies
- Figma
- Writer.AI
- CMS’s (e.g., Contentful, Sanity, Strapi)
- Jira
- Confluence
- Google Workspace (e.g., Google Docs, Sheets, Slides)
ASSUMPTION: The candidate should be comfortable working with a wide range of tools and technologies, as the specific tools used may vary depending on the project or team.
👔 Cultural Fit Considerations
Company Values:
- Put Members First
- Act Like an Owner
- Be Data-Driven
- Deliver Results
- Embrace Change
Work Style:
- Collaborative and team-oriented
- Agile and adaptable
- Data-driven and results-focused
- Open to feedback and continuous learning
Self-Assessment Questions:
- Do you align with SoFi's mission to help members get their money right?
- Are you comfortable working in a fast-paced, agile environment with tight deadlines?
- Do you thrive in a collaborative, team-oriented work culture?
ASSUMPTION: SoFi values candidates who are passionate about its mission, comfortable working in a fast-paced environment, and eager to collaborate with and learn from their team members.
⚠️ Potential Challenges
- Managing multiple work streams and priorities simultaneously
- Balancing user needs with business goals and constraints
- Working with a wide range of stakeholders and teams with varying levels of content design knowledge
- Keeping up with industry best practices and emerging trends in content design
ASSUMPTION: These challenges can be overcome with strong communication, collaboration, and project management skills, as well as a deep understanding of content design best practices.
📈 Similar Roles Comparison
- Unlike other content design roles, this position requires a strong understanding of financial products and services
- SoFi's focus on member-centric design and innovation sets it apart from more traditional financial institutions
- Career growth opportunities may vary depending on the specific role and company size
ASSUMPTION: While there may be similarities between this role and other content design positions, the unique aspects of SoFi's mission, culture, and product offerings make it a distinctive opportunity.
📝 Sample Projects
- Redesigning the onboarding experience for new SoFi members, focusing on clarity, consistency, and personalization
- Developing a content framework for SoFi's wealth management platform, ensuring a consistent and cohesive user experience across all touchpoints
- Collaborating with the marketing team to create engaging and on-brand content for SoFi's website, blog, and social media channels
ASSUMPTION: These sample projects illustrate the range of content design work that a Senior Content Designer at SoFi might undertake, from product-focused initiatives to cross-functional collaborations.
❓ Key Questions to Ask During Interview
- Can you describe the content design team's structure and how this role fits within it?
- How does SoFi approach user research and incorporating member feedback into its products and services?
- What are the biggest challenges facing the content design team currently, and how can this role help address them?
- How does SoFi support the professional development and growth of its content design team members?
- What is the company's long-term vision for its content design team, and how does this role contribute to that?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to SoFi's success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link: https://www.sofi.com/careers/job/6661427003?gh_jid=6661427003
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Include a link to your portfolio or attach a PDF showcasing your best content design work
- Prepare for your interview by researching SoFi's mission, values, and products, as well as the specific challenges and opportunities facing the content design team
- Follow up with the hiring manager or recruiter after your interview to express your continued interest in the role and address any remaining questions
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
