📌 Core Information
🔹 Job Title: Senior Content Designer
🔹 Company: Angi
🔹 Location: Massachusetts, United States (Remote)
🔹 Job Type: Full-time
🔹 Category: Software Development
🔹 Date Posted: July 18, 2025
🔹 Experience Level: Mid-level (2-5 years)
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Shaping content strategy for digital and real-world touchpoints
- Collaborating cross-functionally to define content frameworks and messaging hierarchies
- Ensuring clarity, consistency, and usability throughout the customer journey
- Working with various teams, including product designers, product managers, researchers, and engineers
- Continuously evolving and maturing the craft of content design within the organization
ASSUMPTION: This role requires a strong understanding of user-centered design principles and the ability to work effectively with various teams to deliver against key outcome goals.
📋 Key Responsibilities
✅ Write, design, test, and iterate content in your part of the user journey
✅ Collaborate with teams to deliver against key outcome goals
✅ Develop content frameworks and systems that scale across multiple user journeys, flows, and service lines
✅ Define and maintain content standards, voice, and tone guidelines, and governance models to ensure consistency across all user experiences
✅ Audit and analyze content ecosystems to identify gaps, overlaps, and opportunities to streamline and optimize
✅ Collaborate with research and data teams to define user journeys and content requirements that address real user needs and business goals
✅ Lead content workshops or working sessions to align stakeholders around voice, structure, and strategy
ASSUMPTION: This role requires a high level of attention to detail, creativity, and the ability to adapt and grow in a fast-paced environment.
🎯 Required Qualifications
Education: Bachelor's degree in a related field (e.g., English, Journalism, Communications, or a related field)
Experience: 3+ years of relevant experience in Content Strategy, UX Writing, or Copywriting for digital experiences, ideally within a product organization
Required Skills:
- Proven experience working on a UX design team and/or within a product organization using agile methodologies
- Experience with Figma or similar collaborative design tools
- Experience with Jira or similar product management software
- Familiarity with user-centered design, inclusivity, and accessibility best practices
- Strong portfolio showcasing examples of UX copywriting across web and mobile applications
Preferred Skills:
- Familiarity with Contentful or similar content management systems
- Familiarity with Split or similar A/B testing software
ASSUMPTION: Candidates with experience in agency or product organizations are preferred.
💰 Compensation & Benefits
Salary Range: $130,000 - $145,000 commensurate with experience and performance
Benefits:
- Full medical, dental, vision package to fit your needs
- Flexible vacation policy; work hard and take time when you need it
- Pet discount plans and retirement plan with company match (401K)
- Competitive year-end performance bonus and equity package
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles, experience levels, and locations.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically focused on home services and consumer advocacy
Company Size: Mid-sized (1,001-5,000 employees)
Founded: 1999 (as ServiceMagic), rebranded as Angi in 2017
Company Description:
- Angi connects homeowners with reliable pros who have the skills they need to get their jobs done well
- The platform makes it easy for homeowners to find the right pro for their project, from repairs to renovations and everything in between
- Angi has helped over 150 million homeowners care for their homes and has a network of over 200,000 skilled local pros
Company Specialties:
- Consumer advocacy and protection
- Ratings and reviews
- E-commerce platform for home services
- Connecting homeowners with service professionals
Company Website: www.angi.com
ASSUMPTION: Angi is a well-established company with a strong focus on consumer advocacy and protection, making it an attractive place for candidates who want to make a real impact on families, communities, and livelihoods.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience)
Reporting Structure: This role reports directly to the Content Design Manager
Work Arrangement: Remote OK, with the option to work from one of Angi's offices in Denver, CO; Indianapolis, IN; New York, NY; or remotely from anywhere in the United States
Growth Opportunities:
- Potential to grow into a leadership role within the Content Design team
- Opportunities to work on high-impact projects that span the digital and physical worlds
- Chance to collaborate with and learn from experienced designers, writers, and product managers
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a real impact on the company's content strategy and user experience.
🌍 Location & Work Environment
Office Type: Hybrid (remote-friendly with offices in multiple locations)
Office Location(s): Denver, CO; Indianapolis, IN; New York, NY
Geographic Context:
- Massachusetts is known for its diverse population, with a mix of urban and rural areas
- The state is home to several major cities, including Boston, Worcester, and Springfield
- Massachusetts has a robust tech industry, with many startups and established companies calling the state home
Work Schedule: Full-time (40 hours per week), with flexible hours and the option to work remotely
ASSUMPTION: The remote-friendly work environment at Angi allows for a better work-life balance and the ability to work from anywhere in the United States.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with a member of the recruitment team
- Take-home content design challenge
- Final interview with the Content Design Manager and other team members
Key Assessment Areas:
- Portfolio and case studies showcasing UX writing and content design skills
- Ability to think strategically about content frameworks and user journeys
- Understanding of user-centered design principles and accessibility best practices
- Collaboration and communication skills
Application Tips:
- Tailor your resume and portfolio to highlight relevant skills and experiences for this role
- Prepare a cover letter that demonstrates your understanding of Angi's mission and how your skills align with the role's requirements
- Be ready to discuss your approach to content design and how you've handled challenges in previous projects
- Research Angi's company culture and be prepared to discuss how you would fit in with the team
ATS Keywords: UX Writing, Content Strategy, Agile Methodologies, Figma, Jira, User-Centric Design, Inclusivity, Accessibility, Research, Data Analysis, Content Management Systems, A/B Testing, Collaboration, Attention to Detail, Creative Exploration
ASSUMPTION: The interview process at Angi is designed to assess both technical skills and cultural fit, with a focus on finding the best candidate for the role.
🛠️ Tools & Technologies
- Figma or similar collaborative design tools
- Jira or similar product management software
- Contentful or similar content management systems (preferred)
- Split or similar A/B testing software (preferred)
ASSUMPTION: Familiarity with these tools is required for this role, as they are essential for collaborating with cross-functional teams and managing content projects.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric: We put our customers first in all that we do
- Inclusive: We embrace diversity and foster an environment where everyone feels valued and respected
- Collaborative: We work together to achieve our goals and support each other's success
- Adaptable: We embrace change and continuously evolve to meet the needs of our customers
Work Style:
- Angi values a fast-paced, agile work environment where employees are encouraged to take ownership of their projects and drive results
- The company fosters a culture of continuous learning and growth, with opportunities for employees to develop new skills and take on new challenges
- Angi values employees who are proactive, innovative, and able to work effectively in a remote or hybrid work environment
Self-Assessment Questions:
- Do you have a strong understanding of user-centered design principles and how to apply them to content design?
- Are you comfortable working in a fast-paced, agile environment and collaborating with cross-functional teams?
- Do you have experience working with design tools like Figma and project management software like Jira?
- Are you able to adapt and grow in a dynamic work environment, and embrace change as an opportunity for growth?
ASSUMPTION: Candidates who align with Angi's company values and work style are more likely to be successful in this role.
⚠️ Potential Challenges
- Working remotely may present challenges in terms of communication and collaboration, especially for candidates who are not comfortable with remote work
- The fast-paced, agile work environment may be overwhelming for candidates who prefer a more structured or traditional work setting
- The role may require candidates to work on multiple projects simultaneously, which can be challenging for those who prefer to focus on a single project at a time
- The content design process can be iterative and time-consuming, which may be frustrating for candidates who prefer a more linear or straightforward workflow
ASSUMPTION: These challenges can be mitigated by effective communication, time management, and a willingness to adapt and learn in a dynamic work environment.
📈 Similar Roles Comparison
- This role is similar to a UX Writer or Content Strategist role, but with a stronger focus on content design and user experience
- Unlike some content roles, this position requires a strong understanding of user-centered design principles and the ability to work effectively with cross-functional teams
- This role offers significant growth potential, with opportunities to work on high-impact projects and collaborate with experienced designers, writers, and product managers
ASSUMPTION: Candidates with experience in similar roles or a strong background in UX writing, content strategy, or a related field are well-positioned to succeed in this role.
📝 Sample Projects
- Redesigning the user onboarding experience for a mobile application, including content strategy, wireframing, and prototyping
- Conducting user research and usability testing to inform content design decisions for a web application
- Collaborating with a product team to define content frameworks and messaging hierarchies for a new product launch
ASSUMPTION: These sample projects demonstrate the range of content design responsibilities and the importance of collaboration and user-centered design principles in this role.
❓ Key Questions to Ask During Interview
- Can you describe the content design process at Angi and how it integrates with the product development lifecycle?
- How does the Content Design team collaborate with other departments, such as Product, Engineering, and Marketing?
- What are the biggest challenges facing the Content Design team currently, and how can this role help address them?
- How does Angi support the professional development and growth of its content designers?
- What are the key performance indicators (KPIs) for this role, and how will my success be measured?
ASSUMPTION: Asking these questions demonstrates your interest in the role and your commitment to understanding the company's content design process and culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and portfolio to highlight relevant skills and experiences for this role
- Prepare a cover letter that demonstrates your understanding of Angi's mission and how your skills align with the role's requirements
- Be ready to discuss your approach to content design and how you've handled challenges in previous projects
- Research Angi's company culture and be prepared to discuss how you would fit in with the team
- Follow up with the hiring manager one week after your final interview to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
