Senior Content Designer

📌 Core Information

🔹 Job Title: Senior Content Designer

🔹 Company: Angi

🔹 Location: New York, United States (Remote)

🔹 Job Type: Full-Time, Remote

🔹 Category: Software Development

🔹 Date Posted: July 18, 2025

🔹 Experience Level: Mid-Senior level (2-5 years)

🔹 Remote Status: Remote (US only)

🚀 Job Overview

Key aspects of this role include:

• Defining and designing content strategies for digital and real-world touchpoints
• Collaborating cross-functionally with product designers, product managers, researchers, and engineers
• Creating and maintaining content standards, voice, and tone guidelines
• Conducting content audits and optimizing content ecosystems
• Leading content workshops and working sessions to align stakeholders

ASSUMPTION: This role requires a balance of strategic thinking and hands-on content creation. The ideal candidate will have experience working on a UX design team or within a product organization using agile methodologies.

📋 Key Responsibilities

✅ Write, design, test, and iterate content in your part of the user journey

✅ Collaborate with teams to deliver against key outcome goals

✅ Develop content frameworks and systems that scale across multiple user journeys, flows, and service lines

✅ Define and maintain content standards, voice, and tone guidelines to ensure consistency across all user experiences

✅ Audit and analyze content ecosystems to identify gaps, overlaps, and opportunities to streamline and optimize

✅ Collaborate with research and data teams to define user journeys and content requirements that address real user needs and business goals

✅ Continuously evolve and mature the craft and ensure it's considered at every step of the product development lifecycle

✅ Lead content workshops or working sessions to align stakeholders around voice, structure, and strategy

ASSUMPTION: This role involves a high degree of collaboration and requires strong communication skills. The ideal candidate will be able to work effectively with various teams and stakeholders.

🎯 Required Qualifications

Education: Bachelor's degree in a relevant field (e.g., English, Journalism, Communications, or a related field)

Experience: 3+ years of relevant experience in Content Strategy, UX Writing, or Copywriting for digital experiences

Required Skills:

• Proven experience working on a UX design team or within a product organization using agile methodologies
• Experience with Figma or similar collaborative design tools
• Experience with Jira or similar product management software
• Familiarity with user-centric design, inclusivity, and accessibility best practices

Preferred Skills:

• Familiarity with Contentful or similar content management systems
• Familiarity with Split or similar A/B testing software

ASSUMPTION: While a degree in a relevant field is preferred, equivalent experience and a strong portfolio showcasing examples of UX copywriting across web and mobile applications are considered acceptable alternatives.

💰 Compensation & Benefits

Salary Range: $130,000 - $145,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living.

Benefits:

• Full medical, dental, vision package to fit your needs
• Flexible vacation policy; work hard and take time when you need it
• Pet discount plans and retirement plan with company match (401K)
• Competitive year-end performance bonus and equity package

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is based on industry standards for a Senior Content Designer role with the given experience level and location. However, the actual compensation may vary based on factors such as cost of living and the candidate's specific skills and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Angi is a leading home services platform that connects homeowners with reliable service professionals. They operate in the Software Development industry, with a focus on consumer advocacy, consumer protection, ratings, and reviews.

Company Size: Angi is a mid-sized company with 1,001-5,000 employees. This size allows for a structured yet flexible work environment, offering opportunities for career growth and development.

Founded: Angi was founded in 1998 and has since grown to become a publicly traded company, operating in multiple locations across the United States.

Company Description:

• Angi's mission is to get all your home service jobs done well, making it easier for homeowners to find the right professionals for their projects.
• The company offers a wide range of services, from repairs and maintenance to renovations and installations, connecting homeowners with over 200,000 skilled local pros.
• Angi's platform provides ratings, reviews, and other resources to help homeowners make informed decisions about their home service needs.

Company Specialties:

• Consumer advocacy and protection
• Ratings and reviews
• Home improvement
• E-commerce
• Service professionals and homeowners

Company Website: http://www.angi.com

ASSUMPTION: Angi's focus on consumer advocacy and protection sets it apart in the home services industry. The company's commitment to connecting homeowners with reliable, vetted professionals ensures a positive experience for both homeowners and service professionals.

📊 Role Analysis

Career Level: Mid-Senior level (2-5 years of experience)

Reporting Structure: The Senior Content Designer will report directly to the Content Design Manager and collaborate with various teams, including product designers, product managers, researchers, and engineers.

Work Arrangement: This role is remote and can be performed from anywhere in the United States. However, the ideal candidate will be able to work effectively in a remote work environment and collaborate with teams across different time zones.

Growth Opportunities:

• As Angi continues to grow and expand its services, there will be opportunities for the Senior Content Designer to take on more responsibilities and advance their career within the content design team or explore other roles within the organization.
• The ideal candidate will be proactive in seeking out new challenges and demonstrating their ability to grow with the company.

ASSUMPTION: The Senior Content Designer role offers a unique opportunity to shape the content strategy and user experience for a leading home services platform. The ideal candidate will be excited about the prospect of working on a wide range of projects and collaborating with diverse teams.

🌍 Location & Work Environment

Office Type: Remote (work from home)

Office Location(s): New York, United York, United States

Geographic Context:

• New York is a major hub for the technology industry, offering a diverse range of opportunities and a vibrant startup ecosystem.
• The remote work arrangement allows for flexibility in work-life balance and the ability to work from anywhere in the United States.

Work Schedule: Full-time (40 hours per week), with flexible hours and the ability to work remotely

ASSUMPTION: The remote work arrangement requires strong self-motivation, time management skills, and the ability to work effectively in a remote team environment. The ideal candidate will be comfortable working independently and collaborating with teams across different time zones.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video screening with the hiring manager
• Take-home content design challenge
• Final interview with the content design team and other stakeholders

Key Assessment Areas:

• Portfolio showcasing examples of UX copywriting across web and mobile applications
• Content strategy and framework development skills

• Collaboration and communication skills
• Understanding of user-centric design, inclusivity, and accessibility best practices

Application Tips:

• Tailor your resume and portfolio to highlight your relevant experience and skills for this role
• Prepare a cover letter that explains your interest in the role and how your skills and experience make you a strong fit
• If applicable, include examples of your work that demonstrate your ability to simplify complex concepts and drive user engagement
• Follow up with the hiring manager after your interview to express your continued interest in the role

ATS Keywords: UX Writing, Content Strategy, Agile Methodologies, Figma, Jira, User-Centric Design, Inclusivity, Accessibility, Remote Work

ASSUMPTION: The interview process for this role will focus on assessing the candidate's content design skills, strategic thinking, and ability to collaborate effectively with cross-functional teams. The ideal candidate will be able to demonstrate their understanding of user-centric design principles and provide examples of their work that showcase their ability to simplify complex concepts and drive user engagement.

🛠️ Tools & Technologies

• Figma or similar collaborative design tools
• Jira or similar product management software
• Contentful or similar content management systems (preferred)
• Split or similar A/B testing software (preferred)

ASSUMPTION: The ideal candidate will have experience with the tools and technologies listed above and be comfortable learning new tools as needed. Familiarity with these tools is essential for success in this role.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric: Putting the customer at the heart of everything we do
• Inclusive: Embracing diversity and fostering an inclusive environment
• Collaborative: Working together to achieve more
• Adaptable: Embracing change and continuous learning

Work Style:

• Remote-friendly: Collaborating effectively in a remote work environment
• Data-driven: Making decisions based on data and user insights
• Agile: Adapting and iterating quickly to meet changing needs

Self-Assessment Questions:

• How do you ensure that your content is inclusive and accessible to a diverse audience?
• Can you provide an example of a time when you had to adapt your content strategy based on user feedback or data insights?
• How do you approach collaborating with cross-functional teams in a remote work environment?

ASSUMPTION: The ideal candidate will be able to demonstrate their alignment with Angi's company values and work style. They will be able to provide specific examples of how they have embodied these values in their previous roles and how they plan to apply them in this position.

⚠️ Potential Challenges

• Working remotely can present challenges in maintaining productivity and work-life balance
• The fast-paced nature of the role may require the ability to adapt quickly to changing priorities and deadlines
• The ideal candidate will be comfortable working in a dynamic and sometimes unpredictable work environment
• The role may require occasional travel for team meetings or company events

ASSUMPTION: The ideal candidate will be able to overcome these challenges and thrive in a fast-paced, remote work environment. They will be proactive in seeking out support and resources to help them succeed in their role.

📈 Similar Roles Comparison

• Unlike traditional content writer or editor roles, the Senior Content Designer role at Angi requires a strong understanding of user experience design principles and the ability to collaborate effectively with cross-functional teams
• This role offers a unique opportunity to shape the content strategy and user experience for a leading home services platform, with a focus on consumer advocacy and protection
• Career progression in this role may involve moving into a management or leadership position within the content design team or exploring other roles within the organization

ASSUMPTION: The ideal candidate will be excited about the prospect of working on a wide range of projects and collaborating with diverse teams. They will be proactive in seeking out new challenges and demonstrating their ability to grow with the company.

📝 Sample Projects

• Redesigning the onboarding experience for new users to improve engagement and retention
• Developing a content strategy for a new service line, from user research to launch and optimization
• Collaborating with the product design team to create intuitive and engaging user interfaces for web and mobile applications

ASSUMPTION: The ideal candidate will be able to provide specific examples of their work that demonstrate their ability to simplify complex concepts and drive user engagement. They will be able to explain their design decisions and how they addressed user needs and business goals.

❓ Key Questions to Ask During Interview

• Can you describe the content design process at Angi and how it integrates with other teams?
• How does Angi approach user research and how does it inform content strategy and design?
• What are the biggest challenges facing the content design team currently, and how can this role help address them?
• How does Angi support the professional development and growth of its content designers?
• What are the key priorities for this role in the first 30, 60, and 90 days?

ASSUMPTION: The ideal candidate will be proactive in asking thoughtful questions that demonstrate their interest in the role and their understanding of the company's mission and values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and portfolio to highlight your relevant experience and skills for this role
• Prepare a cover letter that explains your interest in the role and how your skills and experience make you a strong fit
• If applicable, include examples of your work that demonstrate your ability to simplify complex concepts and drive user engagement
• Follow up with the hiring manager after your interview to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.