📌 Core Information
🔹 Job Title: Senior Content Designer
🔹 Company: Remitly
🔹 Location: Tel Aviv-Yafo, Tel Aviv, Israel
🔹 Job Type: Full-Time, Hybrid
🔹 Category: Financial Services
🔹 Date Posted: June 22, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (Tel Aviv or London)
🚀 Job Overview
Key aspects of this role include:
- Leading UX content design for critical features within the wallet project
- Collaborating with cross-functional teams to enhance user experiences
- Ensuring clear, customer-friendly, and accessible content that aligns with Remitly's voice
- Establishing content principles and guidelines for product areas
- Working with global products and understanding the localization process
ASSUMPTION: This role requires a strong understanding of UX content design, collaboration skills, and familiarity with global products and accessibility best practices.
📋 Key Responsibilities
✅ Lead the UX content design for key features and ongoing improvements within the SoV project, ensuring clear, customer-friendly content that reflects Remitly's voice and tone, promoting customer trust and loyalty.
✅ Collaborate with the content design team, primarily based in Seattle, to ensure consistency in messaging and terminology across the SoV project. Contribute to team critiques and actively participate in fostering a culture of continuous learning and growth.
✅ Establish evidence-based terminology guidelines and content patterns, and own the measurement and optimization of UX content quality for the SoV space.
✅ Establish content principles for your product areas and use them to make effective content decisions.
✅ Collaborate with cross-functional teams, including Product Design, UX Research, Product Management, Engineering, Marketing, and Compliance, to create cohesive, user-centered content strategies.
ASSUMPTION: This role involves a high degree of collaboration and requires strong communication skills to work effectively with various teams.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., English, Communications, Journalism, or a related discipline).
Experience: 5+ years of experience in content design, UX writing, or related fields, with a strong portfolio demonstrating expertise in creating content for complex user flows and scenarios.
Required Skills:
- Proven experience working on global products and understanding the localization process
- Familiarity with UX product accessibility best practices
- Proven ability to collaborate effectively across teams
- Experience with product analytics and collaborating with analytics leads
Preferred Skills:
- Fluency in additional languages
- Experience with content design systems
- Knowledge of the financial services industry
ASSUMPTION: While a Bachelor's degree is preferred, relevant experience and a strong portfolio may be considered in lieu of formal education.
💰 Compensation & Benefits
Salary Range: The salary range for this role is estimated to be between $80,000 - $120,000 USD per year, depending on experience and qualifications. This estimate is based on industry standards for Senior Content Designer roles in Tel Aviv and London.
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Flexible time off
- Parental leave
- Professional development opportunities
Working Hours: This role follows a standard 40-hour workweek, with flexible hours and remote work options available.
ASSUMPTION: The provided salary range is an estimate and may vary based on individual qualifications and market conditions.
📌 Applicant Insights
🔍 Company Context
Industry: Remitly operates in the competitive and rapidly evolving financial services industry, focusing on international money transfers and digital financial services.
Company Size: Remitly is a mid-sized company with 1,001-5,000 employees globally, providing a supportive and collaborative work environment.
Founded: Remitly was founded in 2011, with its headquarters in Seattle, Washington, USA.
Company Description:
- Remitly is a mission-driven company dedicated to transforming the lives of immigrants and their families by providing trusted financial services that are fast, easy, and affordable.
- The company offers seamless cross-border money transfers and is building the future of global financial services.
- Remitly is committed to promoting diversity, equity, and inclusion, with a workforce representing various backgrounds and perspectives.
Company Specialties:
- Mobile payments
- Remittance
- Digital money transfer
- Banking
- Fintech
- Lending
Company Website: www.remitly.com
ASSUMPTION: Remitly's commitment to diversity and inclusion is reflected in its global workforce and customer base.
📊 Role Analysis
Career Level: This role is a senior-level position, offering opportunities for growth and leadership within the content design team.
Reporting Structure: The Senior Content Designer reports directly to the Content Design Manager and works closely with cross-functional teams, including Product Design, UX Research, Product Management, Engineering, Marketing, and Compliance.
Work Arrangement: This role is hybrid, with a combination of remote and on-site work in Tel Aviv or London. The specific work arrangement may vary based on team needs and individual preferences.
Growth Opportunities:
- Potential career progression to a Content Design Manager role or other leadership positions within the content design team
- Opportunities to work on diverse projects and gain experience in various aspects of content design
- Professional development opportunities, such as workshops, training, and mentorship programs
ASSUMPTION: Growth opportunities may vary based on individual performance, team needs, and overall company growth.
🌍 Location & Work Environment
Office Type: Remitly's offices are modern, collaborative spaces designed to foster creativity and productivity.
Office Location(s): Tel Aviv, Israel, and London, United Kingdom
Geographic Context:
- Tel Aviv is a vibrant, multicultural city with a thriving tech industry and a high quality of life
- London is a global financial hub with a diverse population and rich cultural offerings
Work Schedule: The work schedule is flexible, with core hours between 10:00 AM and 4:00 PM local time, allowing for asynchronous work and collaboration with global teams.
ASSUMPTION: The work environment may vary based on individual team dynamics and office-specific policies.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Take-home content design challenge
- Final interview with the content design team and other stakeholders
- Background check and offer extension
Key Assessment Areas:
- Portfolio and case studies demonstrating content design expertise
- Problem-solving skills and ability to think critically about user needs
- Collaboration and communication skills, both written and verbal
- Cultural fit and alignment with Remitly's values
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Include specific examples of your work and the impact you've made in previous roles
- Prepare for behavioral interview questions that focus on your problem-solving skills and ability to work collaboratively
- Research Remitly's mission, values, and company culture to demonstrate your enthusiasm and fit
ATS Keywords: Content design, UX writing, user experience, collaboration, localization, accessibility, product analytics, user research, content strategy, messaging frameworks, compliance
ASSUMPTION: The interview process may vary based on team needs and individual candidate circumstances.
🛠️ Tools & Technologies
- Figma or other design tools for content design and prototyping
- Product analytics tools, such as Mode or Tableau, for evaluating content experiment results
- Collaboration tools, such as Slack or Microsoft Teams, for communication and project management
ASSUMPTION: The specific tools and technologies used may vary based on team preferences and project requirements.
👔 Cultural Fit Considerations
Company Values:
- Customer-obsessed
- Humble
- Ownership
- One team
- Unstoppable
Work Style:
- Collaborative and supportive team environment
- Focus on continuous learning and growth
- Data-driven decision-making and experimentation
- Flexible and adaptable to change
Self-Assessment Questions:
- Do you thrive in a collaborative, team-based environment?
- Are you comfortable working with diverse global teams and understanding their unique needs?
- Do you have a strong commitment to customer-centric design and continuous improvement?
ASSUMPTION: Cultural fit is essential for success in this role, as it requires strong collaboration and communication skills.
⚠️ Potential Challenges
- Managing multiple projects and priorities simultaneously
- Balancing the needs of global customers with the constraints of localization and accessibility
- Adapting to a fast-paced, dynamic work environment with frequent changes and new initiatives
- Working with diverse teams across different time zones and cultures
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a proactive approach to problem-solving.
📈 Similar Roles Comparison
- Unlike other content design roles, this position focuses on the wallet project and requires a deep understanding of financial services and transactional messaging
- This role offers the opportunity to work on a global product with a diverse customer base, providing unique challenges and learning experiences
- Career progression in content design may lead to leadership roles within the team or other areas of the organization
ASSUMPTION: Similar roles may vary based on the industry, company size, and specific product focus.
📝 Sample Projects
- Redesigning the onboarding process for the wallet to improve user engagement and activation
- Optimizing transactional messaging to reduce customer support tickets and improve user satisfaction
- Developing a content design system to ensure consistency and scalability across the wallet and other Remitly products
ASSUMPTION: Sample projects may vary based on the specific needs of the team and the organization's priorities.
❓ Key Questions to Ask During Interview
- How does the content design team collaborate with other departments to ensure consistent messaging and branding across Remitly products?
- Can you describe the team structure and how content designers work with product designers, UX researchers, and product managers?
- How does Remitly support the professional growth and development of its content design team members?
- What are the most significant challenges facing the wallet project, and how can this role contribute to addressing them?
- How does Remitly ensure that its products and services meet the needs of diverse global customers, and what role does content design play in this process?
ASSUMPTION: These questions are designed to provide insight into the team dynamics, company culture, and the specific challenges and opportunities presented by this role.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare a portfolio or case studies demonstrating your content design expertise and the impact you've made in previous roles
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
