π Core Information
πΉ Job Title: Senior Content Designer
πΉ Company: Angi
πΉ Location: Georgia - Remote
πΉ Job Type: Full-Time
πΉ Category: Software Development
πΉ Date Posted: 2025-07-18
πΉ Experience Level: Mid-Senior Level (2-5 years)
πΉ Remote Status: Remote (US only)
π Job Overview
Key aspects of this role include:
- Shaping user experience across digital and real-world touchpoints
- Collaborating cross-functionally to define content frameworks and strategies
- Ensuring clarity and consistency throughout the customer journey
- Working with product designers, managers, researchers, and engineers to deliver key outcomes
- Continuously evolving and maturing the craft of content design within the organization
ASSUMPTION: This role requires a balance of strategic thinking and hands-on content creation. The ideal candidate will have experience working on a UX design team or within a product organization using agile methodologies.
π Key Responsibilities
β
Write, design, test, and iterate content in your part of the user journey
β
Collaborate with teams to deliver against key outcome goals
β
Develop content frameworks and systems that scale across multiple user journeys, flows, and service lines
β
Define and maintain content standards, voice, and tone guidelines, and governance models
β
Audit and analyze content ecosystems to identify gaps, overlaps, and opportunities to streamline and optimize
β
Collaborate with research and data teams to define user journeys and content requirements
β
Lead content workshops or working sessions to align stakeholders around voice, structure, and strategy
ASSUMPTION: This role involves a high degree of collaboration and requires strong communication skills. The ideal candidate will be able to work effectively with various teams and stakeholders.
π― Required Qualifications
Education: Bachelor's degree in a relevant field or equivalent experience
Experience: 3+ years of relevant experience in Content Strategy, UX Writing, or Copywriting for digital experiences
Required Skills:
- Experience working on a UX design team or within a product organization using agile methodologies
- Experience with Figma or similar collaborative design tools
- Experience with Jira or similar product management software
- Familiarity with user-centric design, inclusivity, and accessibility best practices
Preferred Skills:
- Familiarity with Contentful or similar content management systems
- Familiarity with Split or similar A/B testing software
ASSUMPTION: Candidates with experience in agency or product organizations are preferred. Familiarity with home services industry is a plus but not required.
π° Compensation & Benefits
Salary Range: $130,000 - $145,000 commensurate with experience and performance
Benefits:
- Full medical, dental, vision package to fit your needs
- Flexible vacation policy; work hard and take time when you need it
- Pet discount plans and retirement plan with company match (401K)
- Competitive year-end performance bonus and equity package
Working Hours: Full-time (40 hours/week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. The actual salary may vary based on factors such as cost of living.
π Applicant Insights
π Company Context
Industry: Home services and consumer advocacy
Company Size: Mid-sized (1,001-5,000 employees)
Founded: 1998 (as ServiceMagic), rebranded as Angi in 2017
Company Description:
- Angi connects homeowners with reliable service professionals for repairs, renovations, and everything in between
- The company has a network of over 200,000 skilled local pros and has helped over 150 million homeowners
- Angi is committed to consumer advocacy and protection, providing ratings, reviews, and consumer protection services
Company Specialties:
- Consumer advocacy and protection
- Ratings and reviews
- Home improvement and eCommerce
- Service professionals and homeowners
Company Website: http://www.angi.com
ASSUMPTION: Angi is a well-established company with a strong brand and a significant market presence. The company's focus on consumer advocacy and protection sets it apart from competitors in the home services industry.
π Role Analysis
Career Level: Mid-Senior Level (2-5 years of experience)
Reporting Structure: This role reports directly to the Head of Content Design
Work Arrangement: Remote (US only) with the option to work from an Angi office if desired
Growth Opportunities:
- Potential to grow into a leadership role as the content design team expands
- Opportunities to work on high-impact projects and gain exposure to various aspects of the business
- Access to learning and development resources to support professional growth
ASSUMPTION: This role offers significant growth potential for the right candidate. The ideal candidate will be proactive, self-motivated, and eager to take on new challenges.
π Location & Work Environment
Office Type: Angi has multiple offices across the United States, with the option to work remotely
Office Location(s): Denver, CO; Indianapolis, IN; New York, NY
Geographic Context:
- Georgia is a popular remote work location due to its favorable time zone and lower cost of living compared to coastal states
- The state has a growing tech industry and a diverse range of cultural and recreational opportunities
- Georgia is home to several major tech companies and startups, providing ample networking and collaboration opportunities
Work Schedule: Full-time (40 hours/week) with flexible hours and the option to work from an Angi office if desired
ASSUMPTION: The remote work arrangement offers a high degree of flexibility and autonomy. The ideal candidate will be self-motivated and able to manage their time effectively.
πΌ Interview & Application Insights
Typical Process:
- Phone or video screen with a member of the content design team
- Take-home content design challenge
- Final interview with the Head of Content Design and other key stakeholders
Key Assessment Areas:
- Portfolio showcasing UX copywriting across web and mobile applications
- Ability to simplify complex concepts and drive user engagement
- Understanding of user-centric design principles and accessibility best practices
- Collaboration and communication skills
Application Tips:
- Tailor your resume and portfolio to highlight relevant experience and skills
- Prepare a cover letter that demonstrates your understanding of the role and company
- Be ready to discuss your approach to content design and how you've handled similar challenges in the past
ATS Keywords: UX Writing, Content Strategy, Agile Methodologies, Figma, Jira, User-Centric Design, Inclusivity, Accessibility
ASSUMPTION: The interview process is designed to assess both technical skills and cultural fit. The ideal candidate will be able to demonstrate a strong portfolio and a clear understanding of the role and company.
π οΈ Tools & Technologies
- Figma or similar collaborative design tools
- Jira or similar product management software
- Contentful or similar content management systems (a plus)
- Split or similar A/B testing software (a plus)
ASSUMPTION: Familiarity with these tools is required for this role. The ideal candidate will have experience using them in a professional setting.
π Cultural Fit Considerations
Company Values:
- Customer-centric: We put customers first in everything we do
- Inclusive: We foster an environment where everyone can thrive
- Collaborative: We work together to achieve more
- Adaptable: We embrace change and continuous learning
Work Style:
- Remote-friendly: We offer flexible work arrangements to support work-life balance
- Data-driven: We make decisions based on data and user insights
- Agile: We operate in sprints and iterate based on feedback
- Growth-oriented: We support professional development and career growth
Self-Assessment Questions:
- Do you have experience working remotely and managing your time effectively?
- Are you comfortable collaborating with diverse teams and stakeholders?
- Do you thrive in a fast-paced, agile environment?
- Are you passionate about user-centric design and creating meaningful content?
ASSUMPTION: Angi values candidates who are self-motivated, adaptable, and able to thrive in a remote work environment. The ideal candidate will be a strong communicator and able to collaborate effectively with diverse teams.
β οΈ Potential Challenges
- Managing multiple projects and priorities in a fast-paced, agile environment
- Balancing strategic thinking with hands-on content creation
- Collaborating effectively with remote teams and stakeholders
- Keeping up with industry trends and best practices in user-centric design and content strategy
ASSUMPTION: These challenges require strong time management, communication, and adaptability skills. The ideal candidate will be proactive, self-motivated, and able to manage their time effectively.
π Similar Roles Comparison
- Unlike traditional content roles, this position requires a strong understanding of UX design principles and the ability to collaborate effectively with designers and other stakeholders
- This role offers a unique opportunity to shape the content strategy for a well-established company in the home services industry
- Career progression may involve moving into a leadership role as the content design team grows and evolves
ASSUMPTION: This role offers significant growth potential and the opportunity to make a real impact on the user experience for a large and diverse user base.
π Sample Projects
- Redesigning the onboarding experience for new users to improve engagement and retention
- Developing a consistent content framework for a new service line, from marketing materials to in-app user flows
- Optimizing the content for a high-traffic landing page to improve conversion rates and user satisfaction
ASSUMPTION: These projects demonstrate the breadth and depth of content design work at Angi. The ideal candidate will have experience with similar projects and be able to discuss their approach to solving these challenges.
β Key Questions to Ask During Interview
- Can you describe the content design process and how it integrates with the overall product development lifecycle?
- How do you approach collaborating with designers, product managers, and other stakeholders to define user journeys and content requirements?
- Can you provide an example of a time when you had to balance strategic thinking with hands-on content creation? How did you approach this challenge?
- How do you ensure that your content is accessible and inclusive for a diverse user base?
- What steps do you take to stay up-to-date with industry trends and best practices in user-centric design and content strategy?
ASSUMPTION: These questions are designed to assess the candidate's understanding of the role and their ability to thrive in a fast-paced, agile environment.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and portfolio to highlight relevant experience and skills
- Prepare a cover letter that demonstrates your understanding of the role and company
- Be ready to discuss your approach to content design and how you've handled similar challenges in the past
- Follow up with the hiring manager one week after submission to express your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.