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Senior Content Designer, Growth

DoorDash USA
Full-time
On-site
Seattle, Washington, United States

πŸ“Œ Core Information

πŸ”Ή Job Title: Senior Content Designer, Growth

πŸ”Ή Company: DoorDash

πŸ”Ή Location: San Francisco, CA (Hybrid: 1-2 days on-site)

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Software Development

πŸ”Ή Date Posted: June 17, 2025

πŸ”Ή Experience Level: Mid-Senior Level (5+ years of experience)

πŸ”Ή Remote Status: Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Own the end-to-end Content Design process for multiple growth projects
  • Drive conversion through strategic initiatives
  • Create user-centric solutions aligned with business goals and user needs
  • Collaborate cross-functionally with Product, Design, Research, Analytics, and Engineering teams
  • Establish and evangelize content standards and guidelines

ASSUMPTION: This role requires a strong understanding of user-centric design and product development best practices, as well as excellent storytelling and communication skills.

πŸ“‹ Key Responsibilities

βœ… Own the end-to-end Content Design process from ideation to execution across multiple growth projects, including notifications, and onboarding and login flows.

βœ… Lead and contribute to initiatives that drive conversion.

βœ… Create and implement user-centric solutions that holistically align with business goals and user needs.

βœ… Act as the Content Design stakeholder for multiple cross-functional teams, working closely with functions such as Product Design, Product Management, Research, Analytics, and Engineering.

βœ… Establish and evangelize content standards and guidelines.

ASSUMPTION: This role requires a high level of autonomy and the ability to manage multiple projects simultaneously.

🎯 Required Qualifications

Education: Bachelor's degree in a related field or equivalent experience

Experience: 5+ years of experience in Content Design, with 1+ years specifically in a Growth organization and a strong portfolio of end-to-end projects

Required Skills:

  • Proven track record of cross-functional collaboration with Product, Design, and Research teams
  • Firm understanding of user-centric design and product development best practices
  • Excellent storytelling and communication skills

Preferred Skills:

  • Experience with A/B testing and user research
  • Familiarity with growth marketing strategies

ASSUMPTION: Candidates with experience in a similar role or industry will have a strong advantage.

πŸ’° Compensation & Benefits

Salary Range: $124,400 - $260,000 USD per year (based on experience level and market conditions)

Benefits:

  • 401(k) plan with employer matching
  • Paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off and paid sick leave
  • Medical, dental, and vision benefits
  • Paid holidays
  • Disability and basic life insurance
  • Family-forming assistance
  • Mental health program

Working Hours: Full-time (40 hours/week), flexible paid time off/vacation, plus 80 hours of paid sick time per year

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. Actual compensation may vary based on market conditions and individual qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: DoorDash operates in the Software Development industry, focusing on local logistics, restaurant delivery, on-demand delivery, and eCommerce.

Company Size: DoorDash is a large company with 10,000+ employees, offering a dynamic work environment with ample opportunities for growth and career ownership.

Founded: DoorDash was founded in 2013 and has since grown to become a publicly-traded company.

Company Description:

  • DoorDash empowers local economies by connecting merchants, Dashers, and customers through its technology and logistics platform.
  • The company fosters a culture of rapid iteration and empathy for its range of users.
  • DoorDash is committed to growing and empowering a diverse and inclusive community within its company, industry, and cities.

Company Specialties:

  • Local Logistics
  • Restaurant Delivery
  • On-Demand Delivery
  • eCommerce

Company Website: careersatdoordash.com

ASSUMPTION: DoorDash's large size and public status indicate a stable and well-established company with extensive resources for employee growth and development.

πŸ“Š Role Analysis

Career Level: Mid-Senior Level (5+ years of experience)

Reporting Structure: Reports to a Content Design manager, who is led by the Head of Content Design in the Product Design org.

Work Arrangement: Hybrid: 1-2 days a week working on-site from one of DoorDash's offices, with the rest of the time working from home.

Growth Opportunities:

  • Potential to lead and mentor junior Content Designers
  • Opportunities to work on high-impact projects across various growth initiatives
  • Chance to grow into a Content Design management role or specialize in a specific area of growth

ASSUMPTION: This role offers ample opportunities for career growth and development within DoorDash's expanding growth team.

🌍 Location & Work Environment

Office Type: DoorDash has multiple offices across the United States, with this role requiring on-site work 1-2 days a week in San Francisco, CA.

Office Location(s): San Francisco, CA (with potential flexibility for other office locations based on business needs)

Geographic Context:

  • San Francisco, CA is known for its vibrant tech industry, diverse culture, and high cost of living.
  • The city offers numerous opportunities for professional growth and networking within the tech sector.
  • San Francisco is also home to numerous cultural attractions, outdoor activities, and culinary experiences.

Work Schedule: Full-time (40 hours/week), with flexible paid time off/vacation and 80 hours of paid sick time per year

ASSUMPTION: The hybrid work arrangement allows for a balance between on-site collaboration and remote flexibility, catering to different work styles and personal needs.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application review
  • Phone or video screen with a recruiter
  • Content Design challenge or take-home assignment
  • On-site or video interview with the hiring manager and team members
  • Final interviews with senior leadership

Key Assessment Areas:

  • Portfolio presentation and discussion
  • Content Design challenge or take-home assignment
  • Behavioral and situational interview questions
  • Cultural fit and team dynamics

Application Tips:

  • Tailor your resume and portfolio to highlight relevant experience and skills for this role
  • Prepare a cover letter explaining your interest in the role and how your background and skills make you a strong fit
  • Practice your portfolio presentation and be ready to discuss your design process and decisions
  • Research DoorDash's company culture and values, and be prepared to discuss how you align with them

ATS Keywords: Content Design, Growth, User-centric Design, Product Development, Storytelling, Communication Skills, Cross-functional Collaboration, A/B Testing, User Research, Growth Marketing

ASSUMPTION: DoorDash's hiring process is designed to assess candidates' technical skills, problem-solving abilities, and cultural fit within the company.

πŸ› οΈ Tools & Technologies

  • Figma or similar design tools
  • Content management systems (e.g., CMS, WordPress)
  • Analytics tools (e.g., Google Analytics, Mixpanel)
  • Project management tools (e.g., Asana, JIRA)

ASSUMPTION: Familiarity with these tools is not required but may be beneficial for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Empower local economies
  • Act with empathy
  • Take ownership
  • Bias towards action
  • Focus on the customer

Work Style:

  • Collaborative and cross-functional
  • Data-driven and metrics-focused
  • Rapid iteration and experimentation
  • Customer-obsessed approach
  • Self-Assessment Questions:

    • Do you thrive in a fast-paced, dynamic work environment?
    • Are you comfortable working with data and using it to inform design decisions?
    • Do you have a strong customer focus and empathy for users?

    ASSUMPTION: DoorDash values candidates who are passionate about their work, eager to learn, and committed to making a meaningful impact on the company's mission.

    ⚠️ Potential Challenges

    • Managing multiple projects simultaneously and meeting tight deadlines
    • Working in a fast-paced, dynamic environment with frequent changes and priorities
    • Balancing user needs and business goals in content design decisions
    • Navigating a large, complex organization with multiple stakeholders

    ASSUMPTION: These challenges can be mitigated by strong project management skills, effective communication, and a customer-centric mindset.

    πŸ“ˆ Similar Roles Comparison

    • Unlike traditional content design roles, this position focuses specifically on growth initiatives and user acquisition
    • DoorDash's large size and extensive resources offer more opportunities for career growth and development compared to smaller organizations
    • This role requires a higher level of autonomy and cross-functional collaboration than similar roles in smaller companies

    ASSUMPTION: Candidates with experience in similar growth-focused content design roles or within large organizations will have a strong advantage.

    πŸ“ Sample Projects

    • Redesigning onboarding flows to improve user activation and retention
    • Creating targeted notifications to drive user engagement and re-engagement
    • Developing a content style guide to ensure consistency across growth projects

    ASSUMPTION: These sample projects demonstrate the range of responsibilities and impact this role can have on DoorDash's growth initiatives.

    ❓ Key Questions to Ask During Interview

    • What are the most pressing growth challenges facing the team currently, and how does this role address them?
    • How does the Content Design team collaborate with other functions, such as Product, Design, and Research?
    • What are the key priorities for this role in the first 30, 60, and 90 days?
    • How does DoorDash support the professional growth and development of its Content Design team members?
    • What are the most successful growth initiatives the team has implemented in the past, and what can I learn from them?

    ASSUMPTION: Asking these questions demonstrates your interest in the role and commitment to making a meaningful impact on DoorDash's growth initiatives.

    πŸ“Œ Next Steps for Applicants

    To apply for this position:

    • Submit your application through this link
    • Tailor your resume and portfolio to highlight relevant experience and skills for this role
    • Prepare a cover letter explaining your interest in the role and how your background and skills make you a strong fit
    • Practice your portfolio presentation and be ready to discuss your design process and decisions
    • Research DoorDash's company culture and values, and be prepared to discuss how you align with them
    • Follow up with the recruiter one week after submitting your application to check the status of your application

    ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.