📌 Core Information
🔹 Job Title: Senior Content Designer - MetaMask
🔹 Company: ConsenSys
🔹 Location: Remote (CANADA, EMEA, LATAM, UNITED STATES)
🔹 Job Type: Full-time
🔹 Category: Design
🔹 Date Posted: May 27, 2025
🔹 Experience Level: Mid-level (2-5 years)
🔹 Remote Status: Remote OK
🚀 Job Overview
Key aspects of this role include:
- Crafting in-product content for MetaMask, a leading self-custodial digital wallet and web3 gateway
- Collaborating with cross-functional teams, including designers, product managers, researchers, and engineers
- Simplifying complex information and improving user engagement through content
- Providing feedback on UI/UX designs and applying insights from research
- Working in design software like Figma and collaborating closely in a cross-functional design environment
ASSUMPTION: This role requires a strong understanding of user experience design principles and a passion for making complex technology accessible to users.
📋 Key Responsibilities
✅ Craft clear, concise, and engaging in-product content for MetaMask users
✅ Collaborate with cross-functional teams to define content strategy and ensure consistency across products
✅ Conduct user research and usability testing to inform content decisions
✅ Provide feedback on UI/UX designs and work with designers to implement content
✅ Stay up-to-date with web3 and crypto industry trends and incorporate relevant information into content
ASSUMPTION: This role may require occasional work outside of standard business hours to accommodate global team members and users.
🎯 Required Qualifications
Education: Bachelor’s degree in English, Communications, Journalism, Technical Writing, UX, HCI, or equivalent practical experience
Experience: 3+ years experience in content design, UX writing, or similar roles where language has a clear impact on user experience
Required Skills:
- Strong UX writing skills, with a portfolio showcasing how you’ve simplified complex information and improved user engagement through content
- Foundational knowledge of crypto basics (like wallets, transactions, tokens) and an enthusiasm for learning more about web3
- Strong empathy, self-awareness, and excellent communication skills
- Experience working in design software like Figma and collaborating closely in a cross-functional design environment
Preferred Skills:
- Experience working on web3 or blockchain projects
- Fluency in multiple languages
ASSUMPTION: Candidates with relevant transferable skills are encouraged to apply, even if they don’t meet all the requirements.
💰 Compensation & Benefits
Salary Range: $82,000 - $144,000 USD (for US-based candidates only, determined throughout the interview process)
Benefits:
- Health, dental, and vision insurance
- 401(k) with company match
- Flexible time off
- Parental leave
- Professional development opportunities
Working Hours: Full-time, with flexible hours and a remote-friendly work environment
ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's experience and skills. Benefits may vary based on the candidate's location and employment status.
📌 Applicant Insights
🔍 Company Context
Industry: ConsenSys is a leading blockchain and web3 software company, focused on making decentralized technology accessible to users and developers worldwide.
Company Size: ConsenSys has 501-1,000 employees, providing a mid-sized company environment with ample opportunities for collaboration and growth.
Founded: ConsenSys was founded in 2014 by Joe Lubin, CEO of ConsenSys and Co-Founder of Ethereum.
Company Description:
- ConsenSys is the leading blockchain and web3 software company, founded by Joe Lubin, CEO of ConsenSys and Co-Founder of Ethereum
- The company pioneers technological developments within the web3 ecosystem through its product suite, including MetaMask, Infura, Linea, Diligence, and its NFT toolkit Phosphor
- ConsenSys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on
Company Specialties:
- Blockchain development
- Web3 infrastructure
- Cryptocurrency and digital assets
- Decentralized applications (dApps)
- Smart contract development
Company Website: https://consensys.io/
ASSUMPTION: ConsenSys is committed to fostering a diverse and inclusive work environment, with a focus on empowering users and communities with economic and political agency through decentralized technologies.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience)
Reporting Structure: This role reports directly to the Content Design Manager at ConsenSys
Work Arrangement: This role is remote-friendly, with flexible hours and the opportunity to work from various locations worldwide
Growth Opportunities:
- Potential to advance to a senior or lead role within the content design team
- Opportunities to work on diverse projects within the web3 ecosystem
- Chance to collaborate with and learn from experienced professionals in the blockchain and web3 industries
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to expand their skills and advance their career within the company.
🌍 Location & Work Environment
Office Type: Remote-friendly, with no physical office requirement
Office Location(s): N/A (remote work only)
Geographic Context:
- ConsenSys is a global company with employees and users worldwide
- The remote-friendly work environment allows for flexibility and work-life balance
- The company's focus on decentralized technology enables collaboration and communication across time zones
Work Schedule: Full-time, with flexible hours and the ability to work asynchronously with global team members
ASSUMPTION: This role may require occasional work outside of standard business hours to accommodate global team members and users.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Take-home content design challenge
- Final interview with the content design team and other stakeholders
Key Assessment Areas:
- Portfolio review and discussion
- Content design challenge completion
- Cultural fit and communication skills
- Technical knowledge of web3 and crypto basics
Application Tips:
- Tailor your resume and cover letter to highlight your UX writing skills and relevant experience
- Prepare a strong portfolio showcasing your ability to simplify complex information and improve user engagement through content
- Demonstrate your enthusiasm for web3 and crypto by staying up-to-date with industry trends and news
ATS Keywords: Content Design, UX Writing, User Experience, Crypto Basics, Web3, Collaboration, Portfolio, Product Strategy, Self-Awareness, Engagement, Simplification
ASSUMPTION: The interview process for this role may vary based on the candidate's experience and the specific needs of the content design team.
🛠️ Tools & Technologies
- Figma
- Slack
- Google Workspace (Gmail, Google Docs, Google Sheets)
- Asana or similar project management tools
ASSUMPTION: The tools and technologies required for this role may change or evolve over time, as the company continues to grow and adapt to new technologies and trends.
👔 Cultural Fit Considerations
Company Values:
- Builders: We believe that everyone is a builder and that everyone can contribute to the future of web3
- Decentralized: We believe in empowering users and communities with economic and political agency through decentralized technologies
- Open: We believe in open-source software and open communication, fostering collaboration and innovation
Work Style:
- Remote-friendly and flexible work environment
- Collaborative and cross-functional teamwork
- Focus on user-centered design and user experience
Self-Assessment Questions:
- Do you have a strong passion for making complex technology accessible to users?
- Are you comfortable working in a remote, asynchronous environment with global team members?
- Do you thrive in a collaborative, cross-functional team setting?
ASSUMPTION: ConsenSys values diversity and inclusion, and encourages candidates from all backgrounds to apply for this role.
⚠️ Potential Challenges
- The fast-paced and rapidly evolving nature of the web3 industry may present challenges in keeping up with the latest trends and technologies
- Occasional work outside of standard business hours may be required to accommodate global team members and users
- The need to balance user-centered design with technical constraints and business requirements
- The potential for language barriers or cultural differences when working with global team members and users
ASSUMPTION: These potential challenges can be overcome through strong communication, collaboration, and a commitment to continuous learning and adaptation.
📈 Similar Roles Comparison
- This role is similar to other content design or UX writing positions within the web3 industry, but may have a stronger focus on user education and onboarding due to MetaMask's role as a gateway to web3
- Compared to content design roles in other industries, this role may require a deeper understanding of technical concepts and a greater emphasis on user education and empowerment
- Career progression in this role may involve advancing to a senior or lead role within the content design team, or transitioning to a product management or user research role within the company
ASSUMPTION: The specific requirements and focus of this role may evolve over time, as the company and the web3 industry continue to grow and change.
📝 Sample Projects
- Redesigning the MetaMask onboarding flow to improve user engagement and understanding of web3 concepts
- Creating in-product content for a new MetaMask feature, such as a mobile app or a new token swap functionality
- Developing a user guide or tutorial to help users understand and navigate the MetaMask platform
ASSUMPTION: These sample projects are intended to illustrate the types of content design challenges that may be encountered in this role, but the specific projects and priorities may vary based on the needs of the content design team and the company as a whole.
❓ Key Questions to Ask During Interview
- Can you describe the content design team's process for defining and implementing in-product content?
- How does the content design team collaborate with other teams, such as product management and user research, to ensure consistency and effectiveness across products?
- What opportunities are there for growth and professional development within the content design team and the company as a whole?
- How does ConsenSys support and empower users and communities with economic and political agency through decentralized technologies?
- What is the company's approach to remote work and asynchronous collaboration, and how does it support global team members and users?
ASSUMPTION: These key questions are intended to help candidates better understand the role, the team, and the company, and to demonstrate their interest and enthusiasm for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your UX writing skills and relevant experience
- Prepare a strong portfolio showcasing your ability to simplify complex information and improve user engagement through content
- Demonstrate your enthusiasm for web3 and crypto by staying up-to-date with industry trends and news
- Follow up with the hiring manager one week after submitting your application to confirm receipt and express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
