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(Senior) CRM Marketing Manager (m/w/d)

Project A Services GmbH & Co. KG
Full-time
On-site
Stuttgart, Baden-WΓΌrttemberg, Germany
🎯 CRM & Loyalty Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: (Senior) CRM Marketing Manager (m/w/d)

πŸ”Ή Company: Project A Services GmbH & Co. KG

πŸ”Ή Location: Stuttgart, Baden-WΓΌrttemberg, Germany

πŸ”Ή Job Type: On-site, Full-time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: July 2, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site (Stuttgart office)

πŸš€ Job Overview

Key aspects of this role include:

  • Strategic and operational responsibility for national and international CRM marketing
  • Data-driven and innovative approach to support business objectives
  • Automation and optimization of CRM campaigns across the customer journey
  • Introduction and testing of new communication channels
  • Monitoring and analysis of KPIs to identify untapped potential

ASSUMPTION: This role requires a high level of autonomy and strategic thinking to drive CRM marketing efforts and contribute to the company's growth.

πŸ“‹ Key Responsibilities

βœ… End-to-end responsibility for CRM marketing, including strategy, planning, and execution

βœ… Campaign conception, implementation, and automation across the customer journey

βœ… Continuous improvement of existing communication channels and introduction of new channels

βœ… Data-driven analysis of KPIs to identify optimization opportunities

βœ… Development and implementation of personalization and segmentation concepts

ASSUMPTION: This role requires a strong focus on data analysis and a proactive approach to identifying and capitalizing on marketing opportunities.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communication, Business, or a related field

Experience: 3+ years of relevant experience in CRM marketing, preferably in e-commerce

Required Skills:

  • Proven track record in CRM marketing, with a strong focus on data-driven decision-making
  • Excellent communication and stakeholder management skills
  • Strong analytical and problem-solving skills
  • Fluency in German and English; additional languages are a plus
  • Experience with CRM marketing tools, newsletter creation, and target group segmentation

Preferred Skills:

  • Experience in the e-commerce industry
  • Familiarity with WhatsApp or SMS marketing

ASSUMPTION: Candidates with a strong background in CRM marketing and a data-driven mindset will be most successful in this role.

πŸ’° Compensation & Benefits

Salary Range: €50,000 - €70,000 per year (based on experience and qualifications)

Benefits:

  • Short decision paths and open communication
  • Room for implementation of own ideas
  • Exciting areas of responsibility in an international environment
  • Modern workplace with optimal transport connections
  • Team events, internal training, and continuing education opportunities
  • Fresh fruit, smoothies, and sponsored lunch
  • Corporate benefits with high-quality discounts

Working Hours: Full-time (40 hours/week)

ASSUMPTION: The salary range is estimated based on market rates for similar roles in the region, considering the required experience and skills.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Venture Capital and Private Equity Principals

Company Size: 51-200 employees

Founded: 2012

Company Description:

  • Project A is a leading early-stage tech investor in Europe, with offices in Berlin and London
  • They support their portfolio companies with a platform team of over 100 functional experts in key areas such as software development, product development, data, brand, marketing, sales, and recruiting
  • Project A has backed more than 100 startups, including Trade Republic, WorldRemit, sennder, KRY, Spryker, Catawiki, Unmind, and Voi

Company Specialties:

  • Internet
  • Seed funding
  • E-commerce
  • Business plan
  • Entrepreneurship
  • Start-up
  • Online marketing
  • IT
  • Product development
  • Human resources
  • Business development
  • Venture capital
  • Business intelligence
  • Risikokapital
  • Performance marketing
  • Frontend
  • And investment

Company Website: project-a.com

ASSUMPTION: Project A's focus on early-stage tech investments and supporting portfolio companies with a platform team of experts creates a dynamic and innovative work environment.

πŸ“Š Role Analysis

Career Level: Mid-level to senior marketing role, with potential for growth and leadership opportunities

Reporting Structure: This role reports directly to the Head of Marketing or a similar position

Work Arrangement: On-site in Stuttgart, with the possibility of remote work for specific tasks or projects

Growth Opportunities:

  • Potential to take on more responsibilities and grow into a leadership role
  • Opportunities to work on diverse projects and campaigns across various industries
  • Access to training and development resources through Project A's platform team

ASSUMPTION: This role offers strong growth potential for candidates looking to advance their marketing careers in a dynamic and innovative environment.

🌍 Location & Work Environment

Office Type: Modern, centrally located office in Stuttgart

Office Location(s): Julie-Wolfthorn-Straße 1, Berlin, 10115, DE

Geographic Context:

  • Stuttgart is the capital of the state of Baden-WΓΌrttemberg, located in southwestern Germany
  • The city is known for its vibrant culture, rich history, and strong economy
  • Stuttgart offers a high quality of life, with numerous parks, museums, and cultural attractions

Work Schedule: Full-time, with flexible hours and the possibility of remote work for specific tasks or projects

ASSUMPTION: The Stuttgart office provides a modern and collaborative work environment, with easy access to public transportation and numerous amenities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video call with the HR department
  • On-site interview with the hiring manager and/or team members
  • Final interview with the Head of Marketing or a similar position

Key Assessment Areas:

  • Marketing expertise and strategic thinking
  • Data analysis and problem-solving skills
  • Communication and stakeholder management abilities
  • Cultural fit and alignment with Project A's values

Application Tips:

  • Highlight your relevant experience and achievements in CRM marketing
  • Demonstrate your data-driven approach and analytical skills
  • Showcase your communication and stakeholder management abilities
  • Tailor your resume and cover letter to emphasize your fit for this specific role

ATS Keywords: CRM marketing, data analysis, campaign management, customer journey, communication channels, KPI monitoring, personalization, segmentation, problem-solving, initiative, communication skills, e-commerce experience, CRM tools, newsletter creation, target group segmentation, bilingual proficiency

ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on marketing expertise and cultural fit.

πŸ› οΈ Tools & Technologies

  • CRM marketing tools (e.g., Salesforce, HubSpot, Zoho CRM)
  • Email marketing platforms (e.g., Mailchimp, Campaign Monitor, Constant Contact)
  • Data analysis and visualization tools (e.g., Google Analytics, Tableau, Power BI)
  • Project management tools (e.g., Asana, Trello, Jira)

ASSUMPTION: The specific tools and technologies used in this role may vary depending on the company's portfolio and the projects at hand.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Collaboration
  • Expertise
  • Integrity
  • Accountability

Work Style:

  • Data-driven and analytical
  • Collaborative and team-oriented
  • Innovative and forward-thinking
  • Results-focused and proactive

Self-Assessment Questions:

  • Do you thrive in a dynamic and innovative work environment?
  • Are you comfortable working with data and using it to drive marketing strategies?
  • Do you enjoy collaborating with cross-functional teams and stakeholders?
  • Are you proactive and results-oriented, with a strong focus on continuous improvement?

ASSUMPTION: Candidates who are comfortable working in a fast-paced, data-driven environment and align with Project A's values will be most successful in this role.

⚠️ Potential Challenges

  • Managing multiple projects and campaigns simultaneously
  • Working with large datasets and complex analytics
  • Collaborating with diverse teams and stakeholders
  • Adapting to the unique needs and requirements of each portfolio company

ASSUMPTION: These challenges can be overcome with strong organizational skills, a data-driven approach, and effective communication and collaboration.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a CRM Marketing Manager or Senior CRM Marketing Manager position in other companies
  • However, the unique aspect of this role is the opportunity to work with a diverse portfolio of early-stage tech companies and contribute to their growth and success
  • Career progression in this role could lead to leadership positions within Project A's platform team or within the portfolio companies

ASSUMPTION: While this role shares similarities with other CRM marketing positions, the unique context and opportunities provided by Project A set it apart.

πŸ“ Sample Projects

  • Developing and implementing a comprehensive CRM strategy for a new portfolio company
  • Analyzing customer data to identify segmentation opportunities and optimize marketing campaigns
  • Collaborating with the product team to integrate CRM functionality into a new software platform

ASSUMPTION: These sample projects illustrate the diverse and dynamic nature of the work in this role, with a strong focus on data analysis, strategic planning, and cross-functional collaboration.

❓ Key Questions to Ask During Interview

  • Can you describe the typical marketing challenges faced by the portfolio companies, and how this role would address them?
  • How does Project A support the growth and development of its employees?
  • What is the company culture like, and how does it foster collaboration and innovation?
  • What opportunities are there for growth and advancement within this role and within Project A?
  • How does Project A approach work-life balance, and what resources are available to support employee well-being?

ASSUMPTION: These questions can help candidates better understand the role, the company culture, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the Project A careers page
  • Tailor your resume and cover letter to highlight your relevant experience and skills in CRM marketing
  • Prepare for interview questions that assess your marketing expertise, data analysis skills, and cultural fit
  • Follow up with the HR department after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.